在今天的帖子中，我们将确定原因，然后针对在设备上部署 Windows 11/10 后记录的事件 ID 307^{(event ID 307)}和事件 ID 304^{(event ID 304)}以及错误代码0x801c001d的问题提供可能的解决方案。^(0x801c001d)

错误^(Error)代码 0x801c001d –事件 ID 307^{(Event ID 307)}和 304

在设备上部署 Windows 时，会记录以下事件：

Log Name: Microsoft-Windows-User Device Registration/Admin
Source: User Device Registration
Event ID: 307
Level: Error
Description:
Automatic registration failed. Failed to lookup the registration service information from Active Directory. Exit code: Unknown HResult Error code: 0x801c001d. See http://go.microsoft.com/fwlink/?LinkId=623042

日志名称：Microsoft-Windows-User Device Registration/Admin
来源：Microsoft-Windows-用户设备注册^{(Microsoft-Windows-User Device Registration)}
事件 ID：304
级别：错误
描述：
自动^(Automatic)注册在加入阶段失败。退出代码：未知HResult 错误^{(HResult Error)}代码：0x801c001d。服务器^(Server)错误：。调试输出^{(Debug Output)}：未定义。

您将遇到此问题，因为这些事件ID 307^{(IDs 307)}和 304 在Active Directory基础结构未准备好进行混合加入^{(Hybrid join)}时发生。当设备尝试进行混合^(Hybrid)加入时，注册失败，并记录事件。

通常，具有本地足迹的组织依赖映像方法来配置设备，并且他们经常使用 配置管理器^{(Configuration Manager)} 或组策略 (GP)^{(Group Policy (GP))} 来管理它们。

如果您的环境具有本地 AD 占用空间，并且您还希望从Azure Active Directory提供的功能中受益，则可以实施混合 Azure AD^{(Hybrid Azure AD)}连接设备。这些设备是加入本地Active Directory并注册到Azure Active Directory的设备。

为解决此问题，Microsoft在一篇支持文章中指出，可以安全地忽略这些事件ID 307和 304，因为如果 AD 基础结构处于^{(IDs 307)}非混合联接^{(non-Hybrid join)}环境中，则这些事件ID是在^(IDs)Windows 10 部署期间预期的。

但是，如果您在混合^(Hybrid)加入环境中遇到此问题，请参阅此Microsoft 文档^{(Microsoft document)}以了解故障排除步骤。

希望这篇文章能引导你朝着正确的方向前进。^{(Hope this post guides you in the right direction.)}

Event ID 307 and 304 with error code 0x801c001d on Windows 11/10

In today’s post, we will іdentify the cause and then provide possible resolutions to the iѕsue of event ID 307 and event ID 304 with error code 0x801c001d are logged after you deploy Windows 11/10 on a device.

Error code 0x801c001d – Event ID 307 and 304

When you deploy Windows on a device, the following events are logged:

Log Name: Microsoft-Windows-User Device Registration/Admin
Source: User Device Registration
Event ID: 307
Level: Error
Description:
Automatic registration failed. Failed to lookup the registration service information from Active Directory. Exit code: Unknown HResult Error code: 0x801c001d. See http://go.microsoft.com/fwlink/?LinkId=623042

Log Name: Microsoft-Windows-User Device Registration/Admin
Source: Microsoft-Windows-User Device Registration
Event ID: 304
Level: Error
Description:
Automatic registration failed at join phase. Exit code: Unknown HResult Error code: 0x801c001d. Server error: . Debug Output:\r\n undefined.

You’ll encounter this issue because these event IDs 307 and 304 occur when the Active Directory infrastructure is not prepared for Hybrid join. When the device tries to do Hybrid join, the registration fails, and the events are logged.

Typically, organizations with an on-premises footprint rely on imaging methods to provision devices, and they often use Configuration Manager or Group Policy (GP) to manage them.

If your environment has an on-premises AD footprint and you also want to benefit from the capabilities provided by Azure Active Directory, you can implement Hybrid Azure AD joined devices. These devices are devices that are joined to your on-premises Active Directory and registered with your Azure Active Directory.

To resolve this issue, Microsoft in a support article points out that these event IDs 307 and 304 can be safely ignored because if the AD infrastructure is in a non-Hybrid join environment, these event IDs are expected during Windows 10 deployment.

However, if you’re experiencing this issue whilst in a Hybrid join environment, refer to this Microsoft document for troubleshooting steps.

Hope this post guides you in the right direction.

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