如果您是 PC 游戏玩家，那么几乎可以肯定您拥有Steam帐户。初学者 Steam 用户(Beginner Steam users)和职业游戏玩家都可以利用 Steam 上数以千计的可轻松下载的游戏(Steam)，从简单的益智游戏到激烈的第一人称射击游戏。
虽然您可以免费预览付费 Steam 游戏(preview paid-for Steam games for free)，或者确实可以玩许多免费游戏，但该平台上许多最好的Steam游戏都需要您购买它们。不幸的是，Steam待处理的交易错误可能会阻止您前进。如果您发现此错误，请执行以下操作来解决此问题。
检查 Steam 中断(Check for Steam Outages)
Steam待处理的交易问题不会引起警报，您通常可以通过几个简单的步骤来解决它（或允许购买完全处理，这可能需要几分钟）。但是，在您尝试再次购买之前，您可能需要检查Steam平台是否完全正常运行。
如果Steam的服务器出现故障，您的购买可能会陷入困境，等待Steam完全处理。您可以通过加载Steam(Steam)网站或使用某些第三方服务（例如非官方 Steam 状态网站(unofficial Steam Status site)）快速检查是否是这种情况。
即使Steam网站加载，Steam API或其他内部系统（包括Steam的事务处理器）也可能存在潜在问题。如果Steam 状态(Steam Status)网站上的信息显示流量正常，并且交易已等待数分钟，您可以按照以下步骤取消交易。
但是请记住(Remember)，Steam网站将在一年中Steam销售运行的某些时间提供大量流量负载。这些受欢迎的销售可能会导致付款处理延迟。因此，如果您在销售期间看到Steam待处理交易错误，请等待 10 或 20 分钟，然后再尝试其他任何操作。
检查您的购买历史并取消其他交易(Check Your Purchase History and Cancel Additional Transactions)
虽然Steam(Steam)上的待处理交易通常会自行解决，但情况并非总是如此。如果您在 10 或 20 分钟后无法下载或玩游戏，您应该检查您的Steam购买历史记录，并在必要时取消交易。例如，如果您使用的支付卡已过期，您可能需要这样做。
- 为此，请在您的网络浏览器中访问 Steam 网站(Steam website)并登录。在右上角选择您的帐户名称，然后从下拉菜单中选择帐户详细信息。(Account details)
- 在“帐户详细信息(Account details)”菜单中，选择“商店和购买历史记录”(Store & Purchase History )部分下列出的“查看购买历史记录”(View purchase history)链接。
- 在您的购买历史(Purchase History )菜单中，从列表中选择待处理的交易。待处理的已购买项目将在类型(Type)类别中列为待购买。(Pending Purchase )
- 在待处理交易的支持页面上，选择取消此交易(Cancel this transaction)选项。这将取消购买，并根据您交易的当前阶段发放退款。按照(Follow)屏幕上的任何其他附加说明确认您的购买取消。
禁用任何 VPN 或代理连接(Disable Any VPNs or Proxy Connections)
如果您确信Steam网站可以正常运行，您可能需要检查您的连接是否存在可能阻止交易的问题。例如，如果您使用虚拟专用网络(virtual private network)或代理连接来隐藏您的身份，Steam可能会将您的购买标记为可能存在欺诈行为并暂停购买以进行额外检查。
VPN连接，尤其是来自主要VPN提供商的连接，通常使用一系列众所周知、易于识别且经常被滥用的 IP 地址。Steam可能会暂停或阻止VPN或代理连接上的交易，以限制您自己（以及Steam本身）的风险，而不是冒险购买可能的欺诈性游戏。
这在公司网络或VPN上不太可能，因为 IP 地址不太可能被隔离。但是，公司网络上可能存在其他问题（例如阻止不适合工作环境的流量），因此您可能希望在购买之前与您的网络管理员交谈。
如果VPN或代理不是问题，但您仍然认为您的连接有问题，您可能需要切换到辅助连接以进行交易，例如使用智能手机的移动数据连接。
使用其他付款方式(Use Another Payment Method)
取消待处理交易后，下一步就是再次尝试。但是，在执行此操作之前，您可能需要考虑使用另一种付款方式。如果您之前的付款方式被阻止、受限或详细信息已过期，则交易可能无法进行。
如果您在Steam(Steam)上使用的付款方式与您的姓名或国籍不符，则尤其如此。Steam支持各种支付方式，例如信用卡或借记卡以及PayPal。
如果这不起作用，您还可以查看其他Steam帐户持有人是否会为您购买该物品作为礼物，如果他们的付款处理没有问题。此购买选项允许Steam帐户所有者购买游戏并将其直接赠送给他人。
联系 Steam 支持（和您的支付提供商）(Contact Steam Support (And Your Payment Provider))
如果这些方法不能修复 Steam 待处理交易错误，请联系 Steam 的支持团队(contact Steam’s support team)。Steam 可能能够提供有关交易为何未处理且尚未处理的更多信息。
例如，Steam应该能够确认您的付款方式是否被阻止或付款是否未被接受。Steam支持代理可能能够识别您的Steam帐户的进一步问题，这些问题会阻止交易并确定可能的解决方案，例如确认您的电子邮件帐户。
但是，如果您的付款被阻止，您可能还需要与您的银行提供商联系，尤其是在您的 Steam 购买被延迟或定期被阻止的情况下。
如果发生这种情况，您可能需要亲自授权交易才能继续进行，或者考虑其他长期购买Steam游戏的方法，例如通过礼品卡或礼品购买。(Steam)
在 Steam 上享受游戏(Enjoying Gaming on Steam)
一旦您解决了帐户上的Steam待处理交易错误，您应该能够以任何您喜欢的方式享受您购买的游戏。您可以将Steam 游戏流式传输到 Android 设备(stream Steam games to Android devices)，例如，允许您在移动设备上玩它们。您可能还想设置 Steam(set up a Steam Link)流式盒以流式传输到其他类型的设备。
但是，如果您仍然遇到Steam本身的问题，您可能需要在管理员模式下运行客户端(run the client in Administrator mode)。Steam(Once Steam)正常运行后，您可能需要考虑使用 Steam 广播(consider using Steam Broadcasting)与更广阔的世界分享您的游戏玩法。尽管您可以通过在 Twitch或Twitch上进行流式传输(streaming on Twitch)来找到更多的观众。
How to Fix a Steam “Pending Transaction” Error
If you’re a PC gamer, then it’s almost а certаintу that you haνе a Stеam account. Beginner Steam users and pro gamers alike can take advantage of the thousands of games that are easily accessible for download on Steam, from simple puzzle games to intense first-person shooters.
While you can preview paid-for Steam games for free, or indeed play many free-to-play games, many of the best Steam games available on the platform require you to purchase them. Unfortunately, a Steam pending transaction error can stop you in your tracks. If you spot this error, here’s what you’ll need to do to fix the issue.
Check for Steam Outages
A Steam pending transaction issue isn’t a cause for alarm, and you can usually resolve it by following a few simple steps (or by allowing for the purchase to process fully, which could take a few minutes). Before you attempt another purchase, however, you may want to check that the Steam platform is fully operational.
If Steam’s servers are down, your purchase might be in limbo, waiting for Steam to process it fully. You can quickly check if this is the case by loading the Steam website or by using certain third-party services like the unofficial Steam Status site.
Even if the Steam website loads, there may be underlying issues with the Steam API or other internal systems, including Steam’s transaction processor. If the information on the Steam Status website points to normal traffic, and the transaction has been pending for several minutes, you can cancel it by following the steps below.
Remember, however, that the Steam website will serve heavy traffic loads during certain times of the year when Steam sales are running. These popular sales could cause delays in payment processing. So, if you’re seeing a Steam pending transaction error during a sale, wait 10 or 20 minutes before you try anything else.
Check Your Purchase History and Cancel Additional Transactions
While a pending transaction on Steam will usually resolve itself, that isn’t always the case. If you can’t download or play your games after 10 or 20 minutes, you should check your Steam purchase history and, if necessary, cancel the transaction. You may need to do this if the payment card you used is out of date, for instance.
- To do this, head to the Steam website in your web browser and sign in. Select your account name in the top right, then select Account details from the drop-down menu.
- In the Account details menu, select the View purchase history link, listed under the Store & Purchase History section.
- In your Purchase History menu, select the pending transaction from the list. Purchased items that are pending will be listed as Pending Purchase in the Type category.
- On the support page for your pending transaction, select the Cancel this transaction option. This will cancel the purchase and, depending on the current stage of your transaction, a refund will be issued. Follow any other additional on-screen instructions to confirm the cancellation of your purchase.
Disable Any VPNs or Proxy Connections
If you’re confident that the Steam website is fully operational, you may want to check your connection for issues that may block transactions. For instance, if you’re using a virtual private network or a proxy connection to hide your identity, Steam may flag your purchase as possibly fraudulent and pause it for additional checks.
VPN connections, especially from major VPN providers, usually use a range of IP addresses that are well known, easily identified, and often abused. Rather than risk a possible fraudulent game purchase, Steam may pause or block the transaction on a VPN or proxy connection to limit the risks to yourself (and to Steam itself).
This is less likely on a corporate network or VPN, where the IP addresses are unlikely to be ring-fenced. However, other issues may be at play on corporate networks (such as blocking traffic that is not suitable for a work environment), so you may wish to speak to your network administrator before you make purchases.
If a VPN or proxy isn’t the issue, but you still believe that your connection is at fault, you may want to switch to a secondary connection to make the transaction, such as a mobile data connection using your smartphone.
Use Another Payment Method
Once you’ve canceled a pending transaction, your next step is to attempt it again. Before you do this, however, you may want to consider using another payment method. If your previous payment method is blocked, limited, or the details are out of date, the transaction may not go through.
This is especially true if you’re using a payment method that doesn’t match your name or nationality on Steam. Steam supports various payment methods like credit or debit cards and PayPal.
If this doesn’t work, you could also see if another Steam account holder will purchase the item for you as a gift if their payments are processed without issue. This purchase option allows Steam account owners to purchase games and gift them to others directly.
Contact Steam Support (And Your Payment Provider)
If these methods don’t fix a Steam pending transaction error, it’s time to contact Steam’s support team. Steam may be able to provide more information on why a transaction is pending and hasn’t been processed.
For instance, Steam should be able to confirm whether your payment method is blocked or if the payment hasn’t been accepted. Steam support agents may be able to identify further problems with your Steam account that prevent the transaction and identify possible solutions, such as confirming your email account.
You may also need to speak to your bank provider if your payments are blocked, however, especially if your Steam purchases are delayed or blocked regularly.
You may need to authorize the transaction personally for it to proceed if this happens or consider other methods for purchasing Steam games in the long term, such as through gift cards or gift purchases.
Enjoying Gaming on Steam
Once you’ve resolved a Steam pending transaction error on your account, you should be able to enjoy your purchased games any way you like. You can stream Steam games to Android devices, for instance, allowing you to play them on mobile. You may want to set up a Steam Link to stream to other types of devices, too.
However, if you’re still having issues with Steam itself, you may need to run the client in Administrator mode. Once Steam is working, you may want to consider using Steam Broadcasting to share your gameplay with the wider world. Although you may find a bigger audience by streaming on Twitch or a Twitch alternative instead.
