修复 Windows Media Player 无法播放文件:(Fix Windows Media Player cannot play the file:)如果您尝试使用Windows Media Player ( WMP ) 播放音频或视频文件,但(WMP)WMP似乎无法播放文件并抛出错误消息“ Windows Media Player无法播放文件. 播放器(Player)可能不支持文件类型或可能不支持用于压缩文件的编解码器。” 因此,播放器似乎不支持特定文件,但这发生在您 PC 上应该播放Windows Media Player的所有文件中。(Windows Media Player)
上述错误并没有说明导致问题的原因,并且没有针对此错误的特定解决方案。无论如何(Anyway),有效的修复取决于用户的系统配置和环境,所以不要浪费任何时间,让我们看看如何通过下面列出的故障排除步骤实际修复Windows Media Player无法播放文件错误。
修复 Windows Media Player(Fix Windows Media Player)无法播放文件
确保 创建一个还原点(create a restore point) 以防万一出现问题。
现在在继续之前,我们需要确认这两个步骤,这对于修复此错误似乎至关重要:
- 您尝试播放的文件类型可能受WMP支持,但文件是使用(WMP)Windows Media Player不支持的编解码器压缩的。
- WMP可能完全不支持该文件类型,如果是这种情况,Windows Media Player将无法播放该文件。
方法一:尝试在另一台电脑上播放文件(Method 1: Try Playing the File in another PC)
复制该文件,然后尝试在另一台 PC 上播放该文件。查看您是否能够在另一台 PC 上使用Window Media Player播放该文件,这意味着该文件没有损坏并且您的Window Media Player存在问题。如果您无法播放该文件,则表示该文件已损坏,您需要重新下载该文件。
方法 2:尝试播放不同的文件格式(Method 2: Try Playing Different File Format)
现在在您的 PC 中尝试播放不同的文件格式,看看您是否能够使用Windows Media Player播放它。如果是,则表示WMP不支持指定的格式。Windows Media Player支持以下文件格式:
- Windows媒体(Media)格式:.asf、.asx、.avi、.wav、.wax、.wma、.wm、.wmv
- 运动图像专家组(Experts Group)( MPEG ) 格式:.m3u、.mp2v、.mpg、.mpeg、.m1v、.mp2、.mp3、.mpa、.mpe、.mpv2
- 乐器数字接口(Instrument Digital Interface)( MIDI ) 格式:.mid、.midi、.rmi
- UNIX 格式:.au、.snd
您还可以尝试播放与您尝试播放的文件格式相同的其他文件,以查看该特定文件是否已损坏。
方法 3:在 Windows Media Player 中设置正确的音频设备(Method 3: Set Proper Audio Device in Windows Media Player)
1.打开Windows Media Player并单击Tools > Options.
注意:(Note:)您可能需要按Alt才能调出菜单。
2.现在在选项窗口中切换到设备选项卡(Device tab),然后选择扬声器(Speakers)并单击属性。
3.从选择音频设备(Select the audio device)下拉列表中选择合适的音频(Audio)设备。
4.单击应用(Apply),然后单击确定,然后再次单击确定。
5.关闭Windows Media Player并重新启动您的 PC 以保存更改。
方法四:更新声卡驱动(Method 4: Update Sound Card Drivers)
1.按 Windows 键 + R 然后输入“ Devmgmt.msc”并按回车键打开设备管理器(Device Manager)。
2.展开声音(Sound)、视频和游戏控制器并右键单击您的音频设备(Audio Device)然后选择 启用 (Enable )(如果已启用则跳过此步骤)。
2.如果您的音频设备已启用,则右键单击您的音频设备(Audio Device) ,然后选择更新驱动程序软件。(Update Driver Software.)
3.现在选择“自动搜索更新的驱动程序软件(Search automatically for updated driver software)”并让该过程完成。
4.如果无法更新您的显卡,请再次选择更新驱动程序软件(Update Driver Software)。
5.这次选择“浏览我的电脑以查找驱动程序软件。(Browse my computer for driver software.)”
6.下一步,选择“让我从计算机上的设备驱动程序列表中选择”。(Let me pick from a list of device drivers on my computer.)”
7.从列表中选择适当的驱动程序,然后单击下一步(Next)。
8.让该过程完成,然后重新启动您的 PC。
9.或者,访问制造商的网站( manufacturer’s website)并下载最新的驱动程序。
方法 5:更新 DirectX(Method 5: Update DirectX)
要修复 Windows Media Player(Fix Windows Media Player)无法播放文件错误,您应该始终确保更新您的DirectX。确保您已安装最新版本的最佳方法是从Microsoft的官方网站下载DirectX Runtime Web Installer 。此外,您可以阅读此Microsoft指南,了解如何下载和安装 DirectX。(download and install DirectX.)
方法 6:重新安装 Windows 媒体播放器(Method 6: Reinstall Windows Media Player)
1.按Windows Key + X然后选择控制面板。(Control Panel.)
2.单击程序,然后单击程序和功能下的“打开或关闭Windows功能(Turn Windows features on or off)”。
3.在列表中展开媒体功能并( Media Features)清除 Windows Media Player 复选框。( clear Windows Media Player check box.)
4. 清除该复选框后,您会立即看到一个弹出窗口,上面写着“关闭 Windows Media Player 可能会影响计算机上安装的其他 Windows 功能和程序,包括默认设置。你要继续吗?(Turning off Windows Media Player might affect other Windows features and programs installed on your computer, including default settings. do you want to continue?)”
5.单击是卸载 Windows Media Player 12。(uninstall Windows Media Player 12.)
6.重新启动您的 PC 以保存更改。
7.再次进入 Control Panel > Programs > Turn Windows features on or off.
8.展开媒体功能并勾选Windows Media Player 和Windows Media Center 复选框。(mark the check boxes Windows Media Player and Windows Media Center.)
9.单击确定以重新安装 WMP(reinstall WMP),然后等待该过程完成。
10.重新启动您的电脑,然后再次尝试播放媒体文件,这次您不会收到错误消息“ Windows Media Player 无法播放文件。(Windows Media Player cannot play the file.)”
方法七:安装各种编解码器(Method 7: Install Various Codec)
Windows Media Player是用于播放音频和视频文件的默认Windows应用程序,但由于它预装在Windows中,因此它没有所有必要的编解码器来播放各种视频格式,例如 .mov、.3gp等。为了解决这个问题,请阅读这篇(read this article)关于如何下载各种编解码器以播放各种格式的文章。
方法 8:配置协议设置(Method 8: Configure Protocol Settings)
1.打开Windows Media Player并单击 Tools > Options.
注意:您可能需要按Alt才能调出菜单。
2.现在在选项窗口切换到网络选项卡。(Network tab.)
3.现在在彩信 URL的(MMS URLs)协议(Protocols)中确保检查所有协议:TSP /UDPRTSP /TCPHTTP
4.单击应用,然后单击确定。
5.关闭一切并重新启动您的电脑。然后检查您是否能够解决Windows Media Player无法播放文件错误。Windows Media Player 无法播放文件错误。(Windows Media Player cannot play the file error.)
方法 9:注册表修复(Method 9: Registry Fix)
1.按 Windows 键 + R 然后键入regedit并按Enter打开注册表编辑器(Registry Editor)。
2.导航到以下注册表项:
HKEY_CLASSES_ROOT\CLSID\{DA4E3DA0-D07D-11d0-BD50-00A0C911CE86}\Instance\{083863F1-70DE-11d0-BD40-00A0C911CE86}
3.确保以下子项存在且关联值正确:
Name |
Data |
Type |
CLSID |
{083863F1-70DE-11d0-BD40-00A0C911CE86} |
String Value |
FriendlyName |
DirectShow Filters |
String Value |
Merit |
00600000 |
DWORD Value |
4.如果上述键不存在,则右键单击( right-click)右侧窗口并选择字符串值( String value),然后键入键的名称为CLSID。
5.双击它并输入值{083863F1-70DE-11d0-BD40-00A0C911CE86}。
6. 同样,创建键FriendlyName并将其值输入为DirectShow Filters。
7.现在再次右键单击并选择DWORD (32-bit)值,然后输入其名称为 Merit。双击它并输入00600000作为它的值,然后单击确定。
8.关闭注册表编辑器(Registry Editor)并重新启动您的 PC。
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Fix Windows Media Player cannot play the file
Fix Windows Media Player cannot play the file: If you are trying to play audio or video files using Windows Media Player (WMP) but it seems like WMP is unable to play the file and throws an error message “Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.” So it seems like the player doesn’t support the particular files but this is happening with all the files on your PC which Windows Media Player was supposed to play.
The above error doesn’t throw much light on what’s causing the issue and there is no particular solution to this error. Anyway, the fix which works depends on user’s system configuration and environment, so without wasting any time let’s see how to actually fix Windows Media Player cannot play the file error with the below-listed troubleshooting steps.
Fix Windows Media Player cannot play the file
Make sure to create a restore point just in case something goes wrong.
Now before moving forward, we need to confirm these two steps which seem crucial in fixing this error:
- It’s possible that the file type which you trying to play is supported by WMP but the file was compressed by using a codec that is not supported by the Windows Media Player.
- The file type might be entirely not supported by WMP and if this is the case here the Windows Media Player cannot play the file.
Method 1: Try Playing the File in another PC
Copy the file and then try to play that file on another PC. See if you’re able to play the file using Window Media Player in another PC then that means the file is not corrupt and there is a problem with your Window Media Player. If you’re not able to play the file that means the file is corrupted and you need to download the file again.
Method 2: Try Playing Different File Format
Now in your PC try to play different file format and see if you’re able to play it with Windows Media Player. If you are, then that means the specified format is not supported by WMP. Windows Media Player supports the following file formats:
- Windows Media formats: .asf, .asx, .avi, .wav, .wax, .wma, .wm, .wmv
- Moving Pictures Experts Group (MPEG) formats: .m3u, .mp2v, .mpg, .mpeg, .m1v, .mp2, .mp3, .mpa, .mpe, .mpv2
- Musical Instrument Digital Interface (MIDI) formats: .mid, .midi, .rmi
- UNIX formats: .au, .snd
You could also try to play some other file of the same file format which you were trying to play in order to see if that particular file is corrupt or not.
Method 3: Set Proper Audio Device in Windows Media Player
1.Open Windows Media Player and the click Tools > Options.
Note: You may need to press Alt in order to bring up the menu.
2.Now in Options window switch to Device tab then select Speakers and click Properties.
3.From Select the audio device dropdown select the proper Audio device.
4.Click Apply followed by OK and then again click OK.
5.Close Windows Media Player and reboot your PC to save changes.
Method 4: Update Sound Card Drivers
1.Press Windows Key + R then type ‘Devmgmt.msc’ and hit enter to open Device Manager.
2.Expand Sound, video and game controllers and right-click on your Audio Device then select Enable (If already enabled then skip this step).
2.If your audio device is already enabled then right-click on your Audio Device then select Update Driver Software.
3.Now select “Search automatically for updated driver software” and let the process finish.
4.If it wasn’t able to update your graphic card then again select Update Driver Software.
5.This time select “Browse my computer for driver software.”
6.Next, select “Let me pick from a list of device drivers on my computer.”
7.Select the appropriate driver from the list and click Next.
8.Let the process complete and then restart your PC.
9.Alternatively, go to your manufacturer’s website and download the latest drivers.
Method 5: Update DirectX
To Fix Windows Media Player cannot play the file error, you should always make sure to update your DirectX. The best way to make sure you have the latest version installed is to download DirectX Runtime Web Installer from Microsoft’s official website. Also, you could read this Microsoft guide on how to download and install DirectX.
Method 6: Reinstall Windows Media Player
1.Press Windows Key + X then select Control Panel.
2.Click on Programs and then click “Turn Windows features on or off” under Programs and Features.
3.Expand Media Features in the list and clear Windows Media Player check box.
4.As soon as you clear the check box, you will notice a pop-up saying “Turning off Windows Media Player might affect other Windows features and programs installed on your computer, including default settings. do you want to continue?”
5.Click Yes to uninstall Windows Media Player 12.
6.Reboot your PC to save changes.
7.Again go to Control Panel > Programs > Turn Windows features on or off.
8.Expand Media Features and mark the check boxes Windows Media Player and Windows Media Center.
9.Click Ok to reinstall WMP then wait for the process to finish.
10.Restart your PC then again try to play media files and this time you won’t get the error “Windows Media Player cannot play the file.”
Method 7: Install Various Codec
Windows Media Player is default Windows application for playing audio and video files but as it comes pre-installed with Windows it doesn’t have all the necessary codecs in order to play a variety of video formats such as .mov, .3gp etc. In order to fix this issue read this article on how to download various codecs in order to play various formats.
Method 8: Configure Protocol Settings
1.Open Windows Media Player and the click Tools > Options.
Note: You may need to press Alt in order to bring up the menu.
2.Now in Options window switch to Network tab.
3.Now in the Protocols for MMS URLs make sure all the protocol are checked: TSP /UDPRTSP /TCPHTTP
4.Click Apply followed by OK.
5.Close everything and restart your PC. Then check if you are able to resolve the Windows Media Player cannot play the file error.Windows Media Player cannot play the file error.
Method 9: Registry Fix
1.Press Windows Keys + R then type regedit and hit Enter to open Registry Editor.
2.Navigate to the following registry key:
HKEY_CLASSES_ROOT\CLSID\{DA4E3DA0-D07D-11d0-BD50-00A0C911CE86}\Instance\{083863F1-70DE-11d0-BD40-00A0C911CE86}
3.Make sure the following subkey exists and their associated values are correct:
Name |
Data |
Type |
CLSID |
{083863F1-70DE-11d0-BD40-00A0C911CE86} |
String Value |
FriendlyName |
DirectShow Filters |
String Value |
Merit |
00600000 |
DWORD Value |
4.If the above keys are not present then right-click in the right-hand side window and select String value then type the name of the key as CLSID.
5.Double click on it and enter the value {083863F1-70DE-11d0-BD40-00A0C911CE86}.
6.Similarly, create the key FriendlyName and enter its value as DirectShow Filters.
7.Now again right-click and select DWORD (32-bit) value then enter its name as Merit. Double click on it and enter 00600000 as it’s value and click OK.
8.Close Registry Editor and reboot your PC.
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That’s it you have successfully Fix Windows Media Player cannot play the file error but if you still have any questions regarding this post then feel free to ask them in the comment’s section.