Surface Book是 Microsoft 在其(Surface Book)Surface系列中设计的令人惊叹且功能最强大的 2 合 1 PC 。它轻巧、便携、耐用，兼具笔记本电脑和平板电脑的功能。Surface Book最令人惊叹的功能之一是该设备既可以用作笔记本电脑，也可以拆下显示器，将设备用作具有反转屏幕功能的平板电脑。它配备了两个表面，用于连接端口，一个在底座上，另一个在平板电脑上。它具有两个USB 3.0代 1 端口、音频输出、USB-C端口和一个以太网端口。
修复 Surface Book Dock(Fix Surface Book Dock)问题
虽然其独特的设计坚固且功能强大，但使用Surface Dock也存在一些问题，而且使用它们并不总是一件容易的事。很多时候，当您对接Surface Book时，它无法检测到底座中的NVIDIA GeForce d-GPU，从而难以运行图形密集型任务，例如游戏和其他需要更多功率的应用程序。用户在将外接显示器连接到Surface Dock 时甚至可能会遇到显示问题，甚至可能会在(Surface)Surface Dock上遇到音频问题。很多时候，当我们遇到此类问题时，作为故障排除方法的一部分，大多数用户都会拔下外围设备并重新插入。
Surface Book有其独特的问题，如果遇到任何问题，首先需要检查显示器是否正确对接 PC，并清洁连接器以确保没有灰尘颗粒。在尝试其他故障排除方法之前，还建议使用 Microsoft 官方网站的最新更新来更新Surface Dock 。在本文中，我们提供了一些Surface Book的故障排除方法，您可以在设备出现故障时使用这些方法。
1]重置扩展坞和监视器
SurfaceBook 2用户在将外接显示器连接到(SurfaceBook 2)Surface Dock时可能会遇到问题。如果您无法使用外接显示器，建议重置显示器和扩展坞。要重置，请从电源插座上拔下 Surface Dock 和外接显示器。人们可能还想从 Surface Book 上拆下 Surface 连接器并将其插回。
2]清除显示缓存
如果连接到Surface Dock后外接显示器的显示问题仍然存在，建议清除显示缓存。请按照以下步骤修复显示问题。
(Detach Surface)从Surface Dock中(Surface Dock)分离 Surface
(Download and open)从microsoft.com(microsoft.com.)下载并打开Surface Dock(Surface Dock)注册表文件。
运行(Run)Surface 扩展坞注册表文件。
重新启动(Restart)Surface 并将 Surface 连接到Surface Dock。
3]检查(Check)是否在Surface Book2中检测到NVIDIA GPU
很多时候，当您对接Surface Book时，它无法检测到底座中的NVIDIA GeForce d-GPU，从而难以运行图形密集型任务，例如游戏和其他需要更多功率的应用程序。在这种情况下，您可能需要检查Surface Book是否正确连接到NVIDIA GPU。
转到控制面板( Control Panel)并导航到设备管理器(Device Manager)。
单击显示适配器。(Display Adaptors.)您应该会同时看到驱动程序Intel Graphics驱动程序和 NVIDIA d- GPU。如果您在Display(Display) adapter下没有看到NVIDIA d- GPU，则表明存在问题，您可能需要强制Surface Book中的程序使用NVIDIA d - GPU。为了让Surface Book检测到 d- GPU，您可以尝试从BIOS菜单重新启动Surface Book 。
4]从BIOS菜单重新启动 Surface Book(Reboot Surface Book)
在重新启动之前，请保存所有文件并按照以下步骤操作。
要重新启动 Surface Book，请关闭(Shut down)Surface Book并等待几秒钟，以便设备关闭。
按住(Press and hold the volume-up)Surface显示屏顶部的音量增大按钮几秒钟，同时按下并松开电源按钮(press and release power button)，直到Surface Book重新启动。按住音量增大按钮，直到看到Surface UEFI BIOS 屏幕(Surface UEFI BIOS screen)。通过这样做，Surface Book会自动刷新BIOS设置。
让我们知道这是否有帮助。(Let us know if this helped.)
How to fix Surface Book Dock issues & problems
Surface Book has been Microsoft’s amazing and the most powerful 2 -in 1 PC designed in its Surface lineup. It is lightweіght, portable, and а durable device whіch has the feаture of both laptоp and a tablet. One of the most amazing features of Surface Book is that the device can either be used as a laptop or the display can be detached to υse the device as a tablet with thе ability to reverse the screen. It is equipped with two surfaсes to connect ports with one in the baѕe and the other in the tablet. It features two USB 3.0 generation 1ports, audio oυtputs, USB-C port, and an ethernet port.
Fix Surface Book Dock issues & problems
While it is sturdy and powerful with its unique design, using Surface Dock has its share of issues and using them is not always an easy task. Many a time when you dock Surface Book, it fails to detect the NVIDIA GeForce d -GPU in the base, making it hard to run graphics intensive tasks like games and other applications which require more power. Users may even face display problems while connecting an external monitor to a Surface dock and may even encounter audio issues as well on the Surface Dock. Many a time when we encounter such issues, most of the users unplug the peripherals and replug them back, as part of the troubleshooting method.
Surface Book has its own unique problems, and if you encounter any issues, it is necessary first to check if the display is properly docked to PC and clean the connectors to make sure that there are no dust particles. Before trying out other troubleshooting methods, It is also recommended to update your Surface Dock with the latest updates from Microsoft’s official site. In this article, we give some troubleshooting methods for Surface Book which you can use when the device malfunctions.
1] Reset the dock and monitor
SurfaceBook 2 users may have problems with an external monitor when it is connected to Surface Dock. If you are unable to use the external monitor, it is recommended to reset both the monitor and dock. To reset, unplug both the surface dock and external monitor from the power outlet. One may also want to detach the surface connector from the surface book and plug it back.
2] Clear display cache
If your display problems with the external monitor persist when connected to the Surface Dock, it is recommended to clear the display cache. Follow the below steps to fix the display issues.
Detach Surface from the Surface Dock
Download and open the Surface Dock registry file from microsoft.com.
Run the Surface dock registry file.
Restart your Surface and connect the surface to the Surface Dock.
3] Check if NVIDIA GPU is detected in Surface Book2
Many a time when you dock Surface Book, it fails to detect the NVIDIA GeForce d -GPU in the base, making it hard to run graphics-intensive tasks like games and other applications which require more power. In such a case, you may want to check if your Surface Book is properly connected to NVIDIA GPU.
Go to Control Panel and navigate to Device Manager.
Click on Display Adaptors. You should see both the driver Intel Graphics driver and NVIDIA d-GPU. If you don’t see the NVIDIA d-GPU under Display adaptor, it suggests that there is a problem, and you may be required to force the programs in your Surface Book to use NVIDIA d- GPU. For the Surface Book to detect the d-GPU, you can try to reboot Surface Book from the BIOS menu.
4] Reboot Surface Book from the BIOS menu
Before rebooting, save all your files and follow the below steps.
To reboot the Surface Book, Shut down your Surface Book and wait for a few seconds so that the device turns off.
Press and hold the volume-up button situated at the top of the Surface display for a few seconds, and at the same time, press and release power button till the Surface Book reboots. Hold the volume-up button until you see a Surface UEFI BIOS screen. By doing this, the Surface Book automatically refreshes the BIOS settings.
Let us know if this helped.
