Surface Dial是微软^(Microsoft)最有趣的创新之一，它表明该公司在硬件和整体创新方面非常有能力。这是一项独特的技术，到目前为止，共识是它运行良好。尽管如此，就像那里的所有优质硬件一样，也会出现问题，幸运的是，Surface Dial没有很多问题。但是，Surface Dial无法与每台Windows 10 计算机^{(Windows 10 computer)}配对存在一个特殊问题，那么问题是什么？

Surface Dial无法与^{(Surface Dial)}Windows 10配对

您知道，我们无法确切说明导致问题的原因，但我们可以引导您通过一些简单的方法让您的Surface Dial再次有用。开始之前，请确保内部正确安装了两节AAA电池。^(AAA)

1]您的 PC是否支持^(Does)蓝牙 4.0^{(Bluetooth 4.0)} LE？

事情是这样的，Surface Dial仅适用于Windows 10 周年更新^{(Anniversary Update)}和支持蓝牙 4.0 LE^{(Bluetooth 4.0 LE)}的更高版本的计算机。因此，您应该在执行任何其他操作之前检查这是否受支持。我们应该指出，LE 代表低能量^{(Low Energy)}。

启动设备管理器^{(Fire up the Device Manager)}

右键单击^{(Right-click)}“开始^(Start)”按钮，然后从选项列表中单击“设备管理器^{(Device Manager)}”选项。

找到 Microsoft 蓝牙 LE 枚举器
^{(Locate Microsoft Bluetooth LE Enumerator)}

在Device Manager中，单击Bluetooth ，然后从下拉列表中查找Microsoft Bluetooth LE Enumerator 。如果不存在，则需要购买支持此标准的Windows 10计算机。^{(Windows 10)}

2]检查您的蓝牙是否已打开

请记住^(Bear)，Surface Dial通过^{(Surface Dial)}蓝牙^(Bluetooth)连接到您的计算机。因此，最好检查您的蓝牙^(Bluetooth)设备是否已打开。

检查蓝牙是否打开并验证配对^{(Check if Bluetooth is on and verify pairing)}

按Windows key + I打开设置^(Settings)应用程序，然后从菜单中选择设备。^(Devices)从那里，单击蓝牙^(Bluetooth)并确保切换开关设置为打开。

配对 Surface Dial^{(Pair your Surface Dial)}

按住电池旁边的配对按钮。^{(pairing button)}等待几秒钟，直到蓝牙指示灯^{(Bluetooth light)}开始闪烁。现在，返回计算机上的蓝牙^(Bluetooth)部分，然后单击蓝牙或其他设备^{(Bluetooth or other devices)}。

单击添加蓝牙^{(Add Bluetooth)}，然后选择Surface Dial。从这里，按照任何说明进行操作，然后在一切结束时单击完成。^(Done)

继续检查您的设备是否正常工作。

3] 您的Surface Dial是否连接到另一台计算机？

将蓝牙^(Bluetooth)设备同时连接到两台不同的计算机绝不是明智之举。这对整体用户体验来说并不是一个好兆头，因此最好的步骤是断开Surface Dial与您目前未使用的系统的连接。

现在，如果一切都失败了，那么您的 Windows 10 计算机上的蓝牙^(Bluetooth)适配器很可能有问题。我们建议使用通过USB^(USB)连接到您的系统的第三方设备，然后检查这是否可以解决Dial的问题。

Microsoft Surface Dial fails to pair with Windows 10 computer

Τhe Surface Dial is one of the most interesting innovations to come out of Microsoft, and it goes to show that the company is very much competent in hardware and overall innovation. It’s a unique piece of technology, and so far, the consensus is that it works well. Still, like every quality hardware out there, problems will arise, and thankfully, the Surface Dial doesn’t have many. However, there’s one particular problem where the Surface Dial fails to pair with every Windows 10 computer, so what’s the problem?

Surface Dial not pairing pair with Windows 10

You know, we can’t say exactly what is causing the problem, but what we can do is walk you through some simple ways that should render your Surface Dial useful again. Before you begin, make sure that there are two AAA batteries properly fitted inside.

1] Does your PC support Bluetooth 4.0 LE?

Here’s the thing, the Surface Dial only work with Windows 10 Anniversary Update and later computers that support Bluetooth 4.0 LE. Therefore, you should check if this is supported before doing anything else. We should point out that LE stands for Low Energy.

Fire up the Device Manager

Right-click on the Start button, and simply click on the option that says Device Manager from the list of choices.

Locate Microsoft Bluetooth LE Enumerator

From the Device Manager, click on Bluetooth, then seek out Microsoft Bluetooth LE Enumerator from the drop-down. If it’s not there, then you are then required to purchase a Windows 10 computer that supports this standard.

2] Check if your Bluetooth is on

Bear in mind that the Surface Dial connects to your computer via Bluetooth. Therefore, it’s best to check if your Bluetooth device is turned on.

Check if Bluetooth is on and verify pairing

Open the Settings app by pressing the Windows key + I, then select Devices from the menu. From there, click on Bluetooth and make sure the toggle switch is set to on.

Pair your Surface Dial

Press and hold the pairing button that is located beside the batteries. Wait a few seconds until the Bluetooth light begins to flash. Now, return to the Bluetooth section on your computer, and click on Bluetooth or other devices.

Click on Add Bluetooth, then select Surface Dial. From here, follow any instructions, and then click on Done when everything comes to an end.

Go on ahead and check if your device is working as it should.

3] Is your Surface Dial connected to another computer?

It’s never wise to connect a Bluetooth device to two different computers at the same time. It doesn’t bode well for the overall user experience, so the best step is to disconnect the Surface Dial from the system that you’re not using at this time.

Now, if everything fails, then chances are the Bluetooth adapter on your Windows 10 computer is at fault. We recommend getting a third-party device that connects to your system via USB, then check if that works to fix issues with the Dial.

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