最近，PC 用户报告在其 Windows 11/10 设备上安装Windows 更新^{(Windows Update)}（特别是KB5000802）后，在某些应用程序中尝试打印到某些打印机时收到APC_INDEX_MISMATCH 蓝屏^{(APC_INDEX_MISMATCH Blue Screen)}实例。这篇文章提供了此打印相关问题的修复。

Windows 找不到 printmanagement.msc

如果您遇到此问题，您需要修改通用打印^{(Universal Printing)}驱动程序属性来解决此问题。就是这样：

如果能正常登录就好了；否则，您必须启动进入安全模式^{(boot into Safe Mode)}，进入高级启动选项屏幕^{(Advanced Startup options screen)}，或使用安装媒体启动^{(use the Installation Media to boot)}才能执行这些说明。

修改通用打印^{(Modify Universal Printing)}驱动程序属性

根据 Microsoft 在文档^{(documentation)}中的说法，该问题会影响Type 3打印机驱动程序的子集，而不会影响Type 4打印机驱动程序。

检查安装的打印机驱动程序的类型

要确定 Windows 10 设备上安装的打印机驱动程序的类型，请执行以下操作：

按Windows key + R调用“运行”对话框。
在“运行”对话框中，键入printmanagement.msc并按Enter打开打印管理^{(Print Management)}控制台。

如果打印管理^{(Print Management)}无法打开并且您收到以下错误消息 -

Windows 找不到“printmanagement.msc”

然后，您需要通过设置应用程序中的^(Settings)可选功能^{(Optional Features)}小程序添加打印管理控制台功能^{(add the Print Management Console feature)}。

展开打印服务器^{(Print Server)}。
展开您的计算机名称。
选择打印机^(Printers)。
在最右侧的中间窗格中，您现在可以看到每个已安装打印机驱动程序的驱动程序类型。

现在您需要修改通用打印^{(Universal Printing)}驱动程序属性。

相关^(Related)：Windows 找不到 Windir System32 exe^{(Windows cannot find Windir System32 exe)}。

为此，请按照Microsoft的^(Microsoft)此视频^{(this video)}中的简单说明进行操作。该过程要求您执行以下操作：

按Windows key + R调用“运行”对话框。
在“运行”对话框中，键入cmd，然后按CTRL + SHIFT + ENTER以在管理员/提升模式下打开命令提示符。^{(Command Prompt)}
在命令提示符窗口中，键入以下命令并按Enter以检查通用打印^{(Universal Printing)}驱动程序设置的属性。

rundll32 printui.dll,PrintUIEntry /Xg /n “KX driver for Universal printing”

如果命令执行，并且在输出中，属性^(Attribute)部分显示Local而不是Direct，请运行以下命令。

rundll32 printui.dll,PrintUIEntry /Xs /n "KX driver for Universal printing" attributes +direct

就是这样！

现在应该解决这个问题。

^{(Print Management)}Windows 11/10中缺少打印管理

如果上述解决方案对您没有帮助，并且您发现打印管理^{(Print Management)}丢失，那么您有三个选择：

运行系统文件检查器
修复系统映像^{(Repair System Image)}
使用重置此 PC 选项^{(Use Reset This PC option)}。

2021 年 3 月 16 日更新^{(Update 16th March 2021)}：Microsoft 已发布更新以在打印问题时修复此 APC_INDEX_MISMATCH BSOD^{(APC_INDEX_MISMATCH BSOD when printing)}：

Windows 10 版本 2004 和 20H2 – KB5001567
Windows 10 版本 1909 和Windows Server 1909 – KB5001566
Windows 10 版本 1809 和Windows Server 2019 – KB5001568
Windows 10 版本 1803 – KB5001565。

阅读下一篇^{(Read next)}：在 Windows 中打印时计算机死机^{(Computer freezes when printing in Windows)}。

Windows cannot find printmanagement.msc in Windows 11/10

Of recent, PC users are reporting after installing a Windows Update (specifically KB5000802) on their Windows 11/10 device, when attemрting to print tо cеrtain printers in sоme apps receive аn instance of the APC_INDEX_MISMATCH Blue Screen. This post provides the fix for this print-related issue.

Windows cannot find printmanagement.msc

If you’re faced with this issue, you need to modify the Universal Printing driver attribute to resolve the issue. Here’s how:

If you can log in normally, good; else you will have to boot into Safe Mode, enter Advanced Startup options screen, or use the Installation Media to boot to be able to carry out these instructions.

Modify Universal Printing driver attribute

According to Microsoft in documentation, the problem affects a subset of Type 3 printer drivers and does not affect Type 4 printer drivers.

Check type of printer driver installed

To determine the type of printer driver installed on your Windows 10 device, do the following:

Press Windows key + R to invoke the Run dialog.
In the Run dialog box, type printmanagement.msc and hit Enter to open Print Management console.

If Print Management fails to open and you receive the following error message-

Windows cannot find ‘printmanagement.msc’

Then you will need to add the Print Management Console feature via the Optional Features applet in Settings app.

Expand Print Server.
Expand your computer name.
Select Printers.
In the middle pane, extreme right, you can now see the driver type for each of the installed printer drivers.

Now you’ll need to modify the Universal Printing driver attribute.

To do so, follow the simple instructions in this video by Microsoft. The procedure requires you to do the following:

Press Windows key + R to invoke the Run dialog.
In the Run dialog box, type cmd and then press CTRL + SHIFT + ENTER to open Command Prompt in admin/elevated mode.
In the command prompt window, type the command below and hit Enter to check the attribute of the Universal Printing driver setting.

rundll32 printui.dll,PrintUIEntry /Xg /n “KX driver for Universal printing”

If the command executes, and in the output, the Attribute section shows Local instead of Direct, run the command below.

rundll32 printui.dll,PrintUIEntry /Xs /n "KX driver for Universal printing" attributes +direct

That’s it!

The issue should be resolved now.

Print Management missing in Windows 11/10

If the above solution does not help you and you find that Print Management missing, then you have three options:

Update 16th March 2021: Microsoft has released updates to fix this APC_INDEX_MISMATCH BSOD when printing issue:

Windows 10 version 2004 and 20H2 – KB5001567
Windows 10 version 1909 and Windows Server 1909 – KB5001566
Windows 10 version 1809 and Windows Server 2019 – KB5001568
Windows 10 version 1803 – KB5001565.

宁史

About the author

在商业和技术方面，Windows 10 和 Windows 11/10 是非常重要的工具。它们使您可以比以往更轻松、更安全地与计算机交互，并运行功能强大但可自定义的应用程序，而不会带来任何安全风险。这些工具对于希望能够扩大其在线业务并吸引新客户的企业来说也是必不可少的。因此，我会说我在 Windows 10 和 Windows 11/10 方面的技能使我成为此类工作或业务的理想人选。

Windows 在 Windows 11/10 中找不到 printmanagement.msc

Windows 找不到 printmanagement.msc

修改通用打印^{(Modify Universal Printing)}驱动程序属性

^{(Print Management)}Windows 11/10中缺少打印管理

Windows cannot find printmanagement.msc in Windows 11/10