一些升级到Windows 11/10的用户出现的各种问题，着实令人震惊。虽然我在所有设备上的升级都很顺利，但有几个用户一直面临着大量的Windows 10 问题^{(Windows 10 problems)}。虽然微软^(Microsoft)已经迅速发布了几个自动化解决方案来修复Windows 10问题，但一些仍然面临问题的人的沮丧是可以理解的。从Windows 8.1或 Windows 7 升级到Windows 11/10后，有一组用户面临打印机问题^{(Printer problems)}。有些报告未检测到或识别打印机，打印机^(Printer)正在^(Printer)断开连接，打印机^(Printer)无法扫描或打印，打印机^(Printer)或扫描^(Scan)正忙或正在使用，打印机^(Printer)脱机类型的消息。

Microsoft已更新并发布了其打印机疑难解答^{(Printer Troubleshooter)}程序，以专门解决用户在Windows 11/10中面临的问题。

^{(Printer Troubleshooter)}适用于Windows 11/10打印机疑难解答

此打印机疑难解答将检查是否：^{(This Printer troubleshooter will check if:)}

1. 您拥有最新的打印机驱动程序，并修复和/或更新它们
2. 如果您有连接问题
3. 如果打印后台^{(Print Spooler)}处理程序和所需的服务运行良好
4. 任何其他与打印机相关的问题。

阅读^(Read)： 如何将打印机重置为默认出厂设置。

此疑难解答程序修复的内容：^{(What this Troubleshooter fixes:)}

• 您无法安装打印机、连接到打印机或一次打印多个作业
• 您收到一条错误消息，表明您的Print Spooler服务遇到问题
• 您收到一条错误消息，表明您的不是默认打印机
• 您收到一条错误消息，指示：无法通过网络联系
• 确定您的打印机是否已关闭
• 确定您的打印机碳粉是否不足或已空，从而导致您的打印作业显得模糊或根本不打印
• 确定您的打印纸是否不足或已空
• 确定打印机是否有卡纸导致无法正常运行
• 确定打印队列中的打印作业是否阻止其他打印作业打印
• 确定是否需要更新打印驱动程序
• 您收到一条错误消息，指出您的即插即用打印机^(Play)% %PRINTERNAME%遇到了驱动程序问题

要调出内置的打印机疑难解答^{(Printer Troubleshooter)}，请打开运行^(Run)框，键入以下内容并按 Enter：

msdt.exe /id PrinterDiagnostic

否则，您可以单击此处^{(click here )}从Microsoft下载其最新版本。

从Microsoft打开疑难解答^{(Troubleshooter)}后，连接打印机^(Printer)并运行它。接下来，选择打印机^(Printer)并继续前进。一旦运行完成并检测到问题，它将为您解决问题。

阅读^(Read)：Printer not printing in color on Windows 11/10。

无法在 Windows 11/10 中打印

如果这没有帮助并且您仍然面临问题，您的打印机可能需要一个新的驱动程序。为此，请打开  Start，输入Devices and Printers并选择它。

选择您的打印机。然后从窗口顶部选择删除设备 。^{(Remove device )}

现在，如果Windows没有自动找到新的驱动程序，请在设备制造商的网站上搜索并按照他们的下载和安装说明进行操作。

提示^(Tip)：Microsoft的^(Microsoft)触控键盘疑难解答^{(Touch Keyboard Troubleshooter)}将帮助您解决触控^(Touch)键盘的问题。

其他有助于解决打印机相关问题的帖子：^{(Other posts that will help you fix printer-related issues:)}

1. 将打印机状态从离线更改为在线^{(Change Printer status from Offline to Online)}
2. 默认打印机不断变化
3. 如何修复打印后台处理程序^{(How to Repair Print Spooler)}
4. 打印机不打印或需要用户干预^{(Printer will not print or User Intervention is required)}。
5. 对打印机进行故障排除时出现错误 0x803C010B
6. 打印命令打开发送到 OneNote、另存为、发送传真等对话框
7. Windows 不允许您打印超过 15 个文件
8. 取消卡住或卡住的打印作业队列^{(Cancel a jammed or stuck Print Job queue)}。

Fix Printer problems with Printer Troubleshooter in Windows 11/10

The variety of problems some userѕ who upgrаded to Windows 11/10, is truly astounding. While the upgrade went smoothlу for me on all my devices, several users have been facing a plеthora of Windows 10 problems. While Microsoft has been quick to release several automated solutions to fix Windows 10 issues, the frustration among some who still face issues is understandable. There is one set of users who are facing Printer problems after upgrading from Windows 8.1 or Windows 7 to Windows 11/10. Some are reporting that the Printer is not being detected or recognized, the Printer is disconnecting, the Printer cannot scan or print, the Printer or Scan is busy or in use and the Printer is offline kind of messages.

Microsoft has updated and released its Printer Troubleshooter to specifically fix issues being faced by users in Windows 11/10.

Printer Troubleshooter for Windows 11/10

This Printer troubleshooter will check if:

1. You have the latest Printer drivers, and fix and or update them
2. If you have connectivity issues
3. If the Print Spooler and required Services are running fine
4. Any other Printer related issues.

Read: How to reset Printer to default factory settings.

What this Troubleshooter fixes:

• You are unable to install a printer, connect to a printer, or print more than one job at a time
• You receive an error indicating your Print Spooler service is experiencing problems
• You receive an error indicating your <PRINTERNAME> is not the default printer
• You receive an error indicating: <PRINTERNAME> cannot be contacted over the network
• Identify if your printer is turned off
• Identify if your printer toner is low or empty causing your print job to appear faint or it does not print at all
• Identify if your printer paper is low or empty
• Identify if the printer has a paper jam which is preventing it from operating normally
• Identify if a print job that is in the print queue is preventing other print jobs from printing
• Identify if you need to update your print driver
• You receive an error stating that your Plug and Play printer %PRINTERNAME% has encountered a driver problem

To bring up the built-in Printer Troubleshooter, open Run box, type the following and hit Enter:

msdt.exe /id PrinterDiagnostic

Else you can click here to download its latest version from Microsoft.

Once you have opened the Troubleshooter from Microsoft, connect your Printer and run it. Next, select the Printer and move forward. Once the run is completed and problems detected, it will offer to fix the problems for you.

Read: Printer not printing in color on Windows 11/10.

Cannot print in Windows 11/10

If this does not help and you are still facing problems, your printer may need a new driver. To do this, open  Start, enter Devices and Printers and select it.

Select your Printer. Then select Remove device from the top of the window.

Now if Windows doesn’t automatically find a new driver, search on the device manufacturer’s website and follow their download and installation instructions.

Tip: The Touch Keyboard Troubleshooter from Microsoft will help you fix problems with the Touch keyboard.

Other posts that will help you fix printer-related issues:

1. Change Printer status from Offline to Online
2. Default Printer keeps changing
3. How to Repair Print Spooler
4. Printer will not print or User Intervention is required.
5. Error 0x803C010B while troubleshooting Printers
6. Print command opens Send to OneNote, Save As, Send Fax, etc, dialogue boxes
7. Windows does not allow you to print more than 15 files
8. Cancel a jammed or stuck Print Job queue.

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