每当在您的 Windows 11/10 PC 上下载新更新时，操作系统都会用“更新并重启^{(Update and Restart)}”和“更新并关闭”替换^{(Update and Shut down)}重启^(Restart)和关机^(Shutdown)按钮。这可能是最好的做法，以免错过更新。但有时用户会发现，即使您执行了这些操作，这些按钮仍会继续显示相同的消息——即重新启动或关闭您的计算机。如果更新无法安装，则可能会发生这种情况，因此您的 PC 每次都会继续提示您更新^(Update)和关闭。那么在这种情况下你能做什么？

更新^(Update)和Shutdown/Restart不起作用

在Windows 更新^{(Windows Update)}之后，如果更新^(Update)和关闭^(Shut)或更新^(Update)和重新启动^(Restart)按钮不起作用并且不会消失，即使在关闭或重新启动之后，请尝试以下建议：

1. 重新启动文件资源管理器
2. 运行 Windows 更新疑难解答
3. 将电源按钮设置为关机
4. 立即关闭而不更新
5. 运行 Windows 模块安装程序
6. 进入干净启动状态
7. 重置 Windows 更新。

让我们详细看看所涉及的程序。

1]重新启动文件资源管理器

重新启动 Windows 文件资源管理器^{(Restarting Windows File Explorer)}可以解决很多问题，尤其是在用户界面出现问题时。

• 右键单击^{(Right-click)}任务栏右侧的空白处
• 点击任务管理器
• 向下滚动到 Windows 资源管理器
• 右键，单击 Windows 资源管理器。
• 单击重新启动。

如果你杀了它，那么你在输入explorer.exe后按^{(explorer.exe)}Win+R并按Enter 键^(Enter)。

2]运行Windows更新疑难解答^{(Run Windows Update Troubleshooter)}

Windows 11/10 内置了大量自动修复服务，可以修复过去需要手动修复的小问题。在这里，您需要运行Windows 更新^{(Windows Update)}疑难解答来解决此问题。

• 打开 Windows 10Settings > Update和Security > Troubleshoot > ClickWindows 更新^{(Windows Update)}，然后“运行疑难解答”
• 打开 Windows 11Settings > System > Troubleshoot > ClickWindows 更新^{(Windows Update)}，然后“运行疑难解答”

这将尝试检测，然后修复Windows^(Windows)本身可以解决的常见问题。完成该过程可能需要几分钟，因此请耐心等待。最后，如果您有一些系统之前没有意识到的更新挂起，它将通过重新启动Windows 更新^{(Windows Update)}服务来应用修复。

3]将^(Set)电源^(Power)按钮设置为关闭^(Shut)

更改电源按钮的功能。打开控制面板ControlPanel > Power Options，然后从左侧选择选择电源按钮的功能。^{(Choose what the power buttons do)}设置电源^(Power)按钮设置当我按下电源按钮^{(When I press the power button)}选项时关闭。

这应该关闭计算机将安装更新。当然，这只是临时措施。

4]立即关闭而不更新

如果您想毫无疑问地关闭您的 PC，请在运行^(Run)提示中键入“ shutdown -s -f -t 0 ”，然后^{(shutdown -s -f -t 0)}按 Enter^(Enter)。您可以尝试的另一件事是按Ctrl+Alt+Del并从右下角的菜单中选择关机。^(Shutdown)

5]运行Windows模块安装程序

Windows 模块安装程序^{(Windows Module Installer)}是内置的Windows 10^{(Windows 10)}服务。它可以让您修复卡住的Windows更新。^(Windows)

要使用它，请以管理员权限打开命令提示符。

键入以下内容并按 Enter：

SC config trustedinstaller start=auto

成功执行后，您应该会在命令提示符^{(Command Prompt)}控制台中看到 [ SC] ChangeServiceConfig SUCCESS显示。^{(SC] ChangeServiceConfig SUCCESS)}

退出命令提示符，并检查按钮是否恢复正常。

6]进入干净启动状态

如果任何第三方服务导致Windows Update出现问题，您可以执行干净启动^{(perform a clean boot)}。您将需要禁用在Windows 10^{(Windows 10)} 启动^(Boot)期间启动的所有第三方应用程序和服务，并仅让Microsoft服务运行。一旦进入干净启动状态^{(Clean Boot State)}，请使用更新和关闭^{(Update and shut down)}按钮。

7]重置Windows更新

最后，您可以尝试使用此官方工具重置 Windows Update 客户端。^{(resetting the Windows Update client)}它不会回滚，也不会从 PC 中删除任何下载的更新。相反，它将：

• 将与Windows Update^{(Windows Update)}相关的服务和注册表项配置为默认设置。
• 清理与^(Clean)Windows Update相关的文件，以及BITS相关数据。

如果这对您来说不舒服，您可以随时手动重置 Windows 更新组件。^{(reset the Windows Update Components.)}

相关阅读^{(Related read)}：如何在不安装任何更新的情况下关闭 Windows。

Windows Update and Shutdown/Restart not working and won't go away

Whenever a new update is downloаded on your Windows 11/10 РC, the OS replaces the Reѕtart and Shutdown button with “Update and Restart“, and “Update and Shut down“. This is probably the best practice so that the update is not missed. But at times users find that these buttons continue to display the same message even when you have performed those operations – ie either restarted or shut down your computer. This could happen if an update fails to install and so your PC continues to prompt you every time to Update and shutdown. So what can you in this case?

Update and Shutdown/Restart not working

After a Windows Update, if the Update and Shut down or Update and Restart buttons are not working and won’t go away, even after shutting down or restarting, try the following suggestions:

1. Restart File Explorer
2. Run Windows Update Troubleshooter
3. Set the Power button to Shut down
4. Instantly Turn off without updating
5. Run Windows Module Installer
6. Enter Clean Boot State
7. Reset Windows Update.

let us see the procedure involved in detail.

1] Restart File Explorer

Restarting Windows File Explorer can fix a lot of things, especially when there is a problem with the user interface.

• Right-click on an open spot on the right side of the Taskbar
• Click on Task Manager
• Scroll down to Windows Explorer
• Right, click on Windows Explorer.
• Click on Restart.

In case you killed it, then you hit the Win+R and hit Enter after typing explorer.exe in it.

2] Run Windows Update Troubleshooter

Windows 11/10 has tons of auto-repair services built-in which can fix small issues which used to get manually fixed. Here, you need to run the Windows Update troubleshooter to resolve this.

• Open Windows 10 Settings > Update and Security > Troubleshoot > Click on Windows Update, and ‘Run the troubleshooter’
• Open Windows 11 Settings > System > Troubleshoot > Click on Windows Update, and ‘Run the troubleshooter’

This will try detecting, and then fix common issues which can be resolved by Windows itself. It may take several minutes to complete the process, so be patient. In the end, if you have some update pending which wasn’t realized by the system earlier, it will apply the fix by restarting the Windows Update service.

3] Set the Power button to Shut down

Change what the power button does. Open ControlPanel > Power Options and select Choose what the power buttons do from the left side. Set the Power button setting When I press the power button option to Shut down.

This should shut down the computer will out installing the updates. Of course, this is just a temporary measure.

4] Instantly Turn off without updating

If you want to turn off your PC without questions, type “shutdown -s -f -t 0” in the Run prompt, and hit Enter. Another thing you could try is press Ctrl+Alt+Del and choose Shutdown from the bottom right menu.

5] Run Windows Module Installer

The Windows Module Installer is a built-in Windows 10 service. It lets you fix the Windows updates which are stuck.

To use this, open a command prompt with admin privileges.

Type the following and hit Enter:

SC config trustedinstaller start=auto

Once successfully executed, you should see [SC] ChangeServiceConfig SUCCESS display within the Command Prompt console.

Exit the command prompt, and check if the buttons are back to normal.

6] Enter Clean Boot State

In case any third party service is causing trouble for Windows Update, you can perform a clean boot. You will need to disable all third-party applications and services which start during Windows 10 Boot and let only Microsoft services to run. Once in Clean Boot State use the Update and shut down button.

7] Reset Windows Update

Lastly, you can try resetting the Windows Update client using this official tool. It will not roll back nor will delete any downloaded updates from the PC. Instead, it will:

• Configure the services and registry keys related to Windows Update for default settings.
• Clean up files related to Windows Update, in addition to BITS related data.

If this is not comfortable for you, you can always manually reset the Windows Update Components.

Related read: How to shutdown Windows without installing any Updates.

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