相当多的Windows 11/10用户面临问题，并且一些内置功能也无法像许多人预期的那样运行。Windows操作系统中的开始菜单(Start Menu)和任务栏搜索(Taskbar Search)功能是一些最有用的功能，让我们无需离开桌面即可搜索任何文件。但是，您的搜索(Search)功能可能会损坏或可能无法在Windows 11/10中按预期运行。
Windows 11/10 搜索不工作
我们将引导您了解一些可以解决“开始”菜单(Start Menu)、Cortana和搜索(Search)问题的方法。首先通读整篇文章，然后查看这些建议中的哪一个或多个可能适用于你的 Windows 10 版本，因为Cortana已与最近的Windows 11/10版本中的搜索分开。
- 重启电脑
- 运行 Windows 开始菜单疑难解答(Run Windows Start Menu Troubleshooter)
- 重新启动搜索过程
- 退出并登录
- 运行 Windows 搜索疑难解答
- 重置 Windows 搜索
- 检查注册表设置
- 检查基础知识
- 自动维修
- 杀死(Kill)并重新启动Cortana进程
- 禁用防病毒软件
- 创建一个新的用户帐户
- 重新注册 Cortana 应用
- 重建 Windows 搜索索引器
- 卸载可能影响任务栏的程序
- 运行 CTFMON.exe
- 更改键盘语言
- 启用搜索服务
- 使用系统还原
- 检查您的互联网连接
1]重新启动计算机
重新启动计算机可以解决很多问题，您应该将其作为第一步。当服务重新启动时，您应该能够毫无问题地使用搜索。
2]运行Windows开始菜单疑难解答(Run Windows Start Menu Troubleshooter)
微软已经发布了Windows 开始菜单疑难解答，它承诺解决这个问题。请先(Please)尝试一下。
3]重新启动搜索过程
Press Ctrl+Alt+Del，然后选择任务管理器(Task Manager)。在任务管理器(Task Manager)窗口中，选择详细信息(Details)选项卡。
在“名称(Name)”列中，右键单击SearchUI.exe，然后在提示您结束SearchUI.exe时选择“结束任务”，然后选择“(End)结束进程”(End Process)。
该过程将在几秒钟后自动重新启动。
4]退出并登录
注销(Sign)并登录(Sign)或重新启动您的电脑，看看问题是否消失。
5]运行Windows搜索疑难解答(Run Windows Search Troubleshooter)
打开Control Panel > All Control Panel Items，然后单击查找(Find)并修复Windows Search问题以打开Windows Search 疑难解答。运行它并按照向导进行操作。
6]重置Windows搜索
重置 Windows 搜索(Reset Windows Search)，看看它是否对您有帮助。
7]检查注册表设置
如果升级 PC 后Cortana无法正常工作，请打开(Cortana)注册表编辑器(Registry Editor)并确保BingSearchEnabled以及CortanaEnabled的值设置为1：
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search
如果这对所有人都有效，那就太好了。
8]检查基础知识
确保您已正确设置 Cortana 。如果在升级到Windows 10后，您发现您所在地区无法使用 Cortana，这篇标题为 Cortana 不可用的帖子可以(Cortana)帮助(Cortana not available)您在 Windows PC 上安装Cortana 。
9]自动维修
如果您的 PC 提示自动修复(Automatic Repair)，请继续并让Windows执行它。
10]杀死(Kill)并重新启动Cortana进程
如果您发现Cortana无法正常工作，最好的办法是杀死Cortana进程并通过任务管理器(Task Manager)重新启动该进程。如果这是一个小的运行时错误，Cortana将重新启动以修复它。
11]禁用防病毒软件
已知某些安全软件会造成此问题，例如Avast 。禁用它，看看它是否使问题消失。如果您的安全软件是罪魁祸首，请确保您使用的是最新版本 - 否则，您可能需要更改它。
12]创建一个新的用户帐户
该问题可能与您的Microsoft凭据有关。尝试创建一个新的用户名和密码，看看是否可以修复Cortana。我们需要记住，Cortana不会自动开启，需要通过选择任务栏上的 Cortana 按钮来启用。
13]重新注册Cortana应用程序
打开提升的 Powershell 提示符(Open an elevated Powershell prompt)，键入以下命令，然后按 Enter(Enter)：
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
您还可以打开Task Manager > File菜单> Run新任务。键入powershell并选择使用管理权限创建此任务(Create this task with administrative privileges)复选框，然后单击确定以打开PowerShell提示符
如果您觉得，您还可以尝试 3 个Windows 支持、解决方案和通用修复中的其他 2 个。
14]重建(Rebuild)Windows搜索索引(Windows Search Indexer)器
重建搜索索引器可能有助于修复(Search Indexer)Windows 10中的内置搜索工具。要重建Windows搜索索引，请前往Control Panel > Indexing选项。单击(Click)高级(Advanced)并确保您位于高级选项窗口中的索引设置(Advanced)选项(Options)卡上(Index Settings)。
重建需要一些时间，一旦完成，您就可以开始搜索您需要的文件，并且搜索(Search)应该可以正常工作。如果您需要更多详细信息，您将在这篇名为Windows Search Indexer Tips的帖子中获得它们。如果您需要对Windows Search Indexer 无法正常工作(Windows Search Indexer not working)的问题进行故障排除和修复，请参阅此帖子。
15]卸载(Uninstall)可能影响任务栏的程序
如果您正在使用Dropbox，请将其卸载并查看是否可以解决问题。
PS： 请(Please)阅读下面的评论。PeacefulArgument表示，在他重新启用Windows 防火墙服务(Windows Firewall Service)后问题就消失了。
如果您遵循了上述建议，那么您的 Cortana 和 Windows 任务栏搜索应该已经得到修复。(f you have followed the above suggestions, your Cortana and the Windows Taskbar Search should hopefully have been fixed.)
16]运行CTFMON.exe
这是一个控制备用用户输入(Alternative User Input)和Office 语言(Office Language)栏的Windows进程。(Windows)如果服务停止运行，您将在输入键盘输入时遇到问题，尤其是在亚洲语言中。
17]更改键盘语言
您可以使用其他语言并检查它是否有效。如果是，则重新安装您使用的语言包，并检查它是如何工作的。
18]启用搜索服务
打开运行(Run)提示，输入Services.msc，然后按Enter键。在“服务(Services)”管理单元中，找到Windows Search服务。右键单击并选择Start或Restart，具体取决于服务的当前状态。
19]使用系统还原
如果最近发生这种情况，您可以使用系统还原(System Restore)回滚到之前工作的日期。有时，系统中的一个小变化会导致它，包括安装可能会中断搜索服务的软件。
20]检查您的互联网连接
如果您使用的搜索服务可以显示来自互联网的结果，请确保您的计算机上的互联网连接正常。
21]卸载(Uninstall)最近的Windows更新
众所周知，Windows 更新会导致此类问题。如果您最近安装了更新，您应该可以将其卸载。
转到Windows Update > Update History。记下最近安装的更新。单击(Click)卸载更新(Uninstall Updates)链接，然后从列表中将其卸载。
提供额外建议的帖子：(Posts that offer additional suggestions:)
- 开始菜单打不开或不工作(Start Menu does not open or not working)
- Windows 开始搜索不显示结果；显示空白的白色
- Windows 设置搜索不起作用
- Cortana 或 Windows 搜索未找到桌面应用程序
- 我们收到了搜索就绪错误。
提示(TIP)：如果您的WinX 菜单不工作，这篇文章将帮助您。(WinX Menu is not working.)
Windows Search not working in Windows 11/10; How to Fix?
Quite a few Windows 11/10 users are facing problems, and some of the inbuilt functions are also not functioning as expected for many. The Start Menu and the Taskbar Search functions in the Windows operating system have been some of the most useful features that let us search any file without leaving the desktop. However, there are chances that your Search function might get broken or might not function as intended in Windows 11/10.
Windows 11/10 Search is not working
We will walk you through some of the ways by which you can fix the Start Menu, Cortana & Search problem. Go through this entire post first and then see which one or more of these suggestions may apply for your Windows 10 version since Cortana has been separated from the search in recent Windows 11/10 versions.
- Restart Computer
- Run Windows Start Menu Troubleshooter
- Restart Search process
- Sign out and Sign in
- Run Windows Search Troubleshooter
- Reset Windows Search
- Check Registry setting
- Check the basics
- Automatic Repairs
- Kill and restart the Cortana process
- Disable Antivirus software
- Create a new User Account
- Re-register the Cortana app
- Rebuild the Windows Search Indexer
- Uninstall programs that may affect the taskbar
- Run CTFMON.exe
- Change Keyboard Language
- Enable Search Service
- Use System Restore
- Check your Internet connection
1] Restart Computer
Restating a computer can fix a lot of problems, and you should do this as the first step. When the services start afresh, you should be able to use the search without a problem.
2] Run Windows Start Menu Troubleshooter
Microsoft has released Windows Start Menu Troubleshooter, which promises to fix the issue. Please try it first.
3] Restart Search process
Press Ctrl+Alt+Del, and select Task Manager. In the Task Manager window, select the Details tab.
In the Name column, right-click SearchUI.exe and then select End task when you are prompted to end SearchUI.exe, select End Process.
The process will restart automatically after a few seconds.
4] Sign out and Sign in
Sign out and Sign in or restart your PC and see if the problem goes away.
5] Run Windows Search Troubleshooter
Open Control Panel > All Control Panel Items and click on Find and fix problems with Windows Search to open the Windows Search Troubleshooter. Run it and follow the wizard.
6] Reset Windows Search
Reset Windows Search and see if it helps you.
7] Check Registry setting
If Cortana is not working after you upgraded your PC, open your Registry Editor and ensure that the value of BingSearchEnabled, as well as CortanaEnabled, is set to 1:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search
If this works for all, great.
8] Check the basics
Make sure that you have set up Cortana correctly. If, after upgrading to Windows 10, you find that Cortana is not available in your region, this post titled Cortana not available can help you get Cortana on your Windows PC.
9] Automatic Repairs
If your PC prompts for Automatic Repair, continue with it and let Windows carry it out.
10] Kill and restart the Cortana process
If you find that Cortana is not working properly, the best thing to do would be to kill the Cortana process and restart the process via Task Manager. If it were a minor runtime error, Cortana would take a restart to fix it.
11] Disable Antivirus software
Some security software is known to create this issue – Avast, for instance. Disable it and see if it makes the problem go away. If your security software is the culprit, make sure you are using its latest version – else, you may want to change it.
12] Create a new User Account
The problem might be associated with your Microsoft credentials. Try creating a new username and password and see if you can fix the Cortana. We need to remember that Cortana will not be switched on automatically and needs to be enabled by selecting the Cortana button on the taskbar.
13] Re-register the Cortana app
Open an elevated Powershell prompt, type the following command, and hit Enter:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
You can also open Task Manager > File menu > Run new task. Type powershell and select the Create this task with administrative privileges check box and click OK to open a PowerShell prompt
If you feel, you may also try the other 2 of the 3 Windows Support, Solutions & Universal fixes.
14] Rebuild the Windows Search Indexer
Rebuilding the Search Indexer may help in repairing the built-in search tool in Windows 10. To rebuild the Windows search index, head to Control Panel > Indexing options. Click on Advanced and ensure that you are on the Index Settings tab in the Advanced Options window.
The rebuilding will take some time, and once it is done, you can start searching for the files you need, and the Search should work properly. If you need more details, you will get them in this post titled Windows Search Indexer tips. See this post if you need to troubleshoot and fix Windows Search Indexer not working issues.
15] Uninstall programs that may affect the taskbar
If you are using Dropbox, uninstall it and see if it makes the problem go away.
PS: Please read the comments below. PeacefulArgument says the problem went away after he re-enabled the Windows Firewall Service.
If you have followed the above suggestions, your Cortana and the Windows Taskbar Search should hopefully have been fixed.
16] Run CTFMON.exe
It’s a Windows process that controls Alternative User Input and the Office Language bar. If the service stops running, you will have issues inputting the keyboard inputs, especially in an Asian language.
17] Change Keyboard Language
You can use a different language and check if it is working. If yes, then reinstall the language pack you use, and check how it works.
18] Enable Search Service
Open Run prompt, type Services.msc, and press the Enter key. In the Services snap-in, locate the Windows Search service. Right-click and choose to Start or Restart, depending on the current state of the service.
19] Use System Restore
If this happened recently, you could use System Restore to roll back to the date it was working before. Sometimes, a small change in the system causes it, including installing software that can interrupt search service.
20] Check your Internet connection
If you are using the search service that can show results from the internet, then make sure the internet connection is working on your computer.
21] Uninstall recent Windows updates
Windows updates are known to cause issues such as these. If you have recently installed an update, you should be able to uninstall it.
Go to Windows Update > Update History. Make a note of the update that was recently installed. Click on Uninstall Updates link, and then uninstall it from the list.
Posts that offer additional suggestions:
- Start Menu does not open or not working
- Windows Start Search not displaying results; shows blank white
- Windows Settings Search is not working
- Cortana or Windows search not finding desktop applications
- We’re getting search-ready errors.
TIP: This post will help you if your WinX Menu is not working.
