Microsoft Outlook是最常用的客户端之一，并且要管理多封电子邮件，如果有美好的一天，它绝对是许多人的噩梦，一旦启动它就会崩溃。这似乎发生在一些用户身上，只有当使用 Even Viewer 检查日志文件时，才注意到有一个异常代码0xc0000005。如果您也遇到这种情况，那么在这篇文章中，我们将向您展示如何解决该问题，或者至少找到一种解决方法来继续使用Outlook。

Microsoft Outlook崩溃并出现错误代码 0xc0000005^{(Error Code 0xc0000005)}

如果您最近更新了Microsoft Office ，则可能会出现此错误。偶数查看器中的错误代码^{(Error Code)}将精确显示为：

Faulting application name: OUTLOOK.EXE, version: 16.0.13001.20266, time stamp: 0x5ef262ee
Faulting module name: mso98win32client.dll, version: 0.0.0.0, time stamp: 0x5ef2aa2d
Exception code: 0xc0000005

这不是Outlook安装的问题，而是在Windows 10 v2004上安装最新版本的Outlook时出现的错误。^(Outlook)微软^(Microsoft)预计将很快发布修复程序。但是，如果您通常面临这个问题，这里是解决方法。

1]创建一个新的Outlook配置文件

如果您不想回滚Office的版本，这里有一个解决方法，但它涉及创建新的Outlook配置文件。

通过在运行^(Run)提示 ( Win +R outlook /safe以安全模式打开 Outlook ，然后按Enter键。  单击^(Click)选项^(Options)按钮，然后单击新建^(New)。命名分析器并添加您的帐户。然后是您需要重建邮箱的等待期，这取决于邮箱的大小。完成后，使用新配置文件，直到推出官方修复程序。

2]回滚^(Rollback)到特定的Office版本^(Office)

如果您想回滚到 [关节内部版本号或更改您的更新频道，那么您可以下载并执行该脚本。该脚本使用“officec2rclient”程序，并更新到旧版本。您也可以手动执行回滚。

• ^{(Type CMD)}在运行^(Run)提示符 ( Win +R键入 CMD并按 Shift + Enter to open with command prompt. 
• ^(Change)将目录更改为ClickToRun文件夹

cd “\Program Files\Common Files\microsoft shared\ClickToRun”

• 最后，执行 officec2rclient 程序。

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

当您回滚Office版本时，它也会影响所有产品。因此，最好使用不同的配置文件而不是降级客户端。和往常一样，最好在几天后安装更新，看看最近的更新是否出现问题。

我希望这篇文章很容易理解，并且您能够解决Microsoft Outlook崩溃并出现 0xc0000005 错误。

Microsoft Outlook crashes with Error Code 0xc0000005

Microsoft Outlook is one of the most used clients, and with multiple emails to manage, it is absolutely a nightmare for many if one beautiful day, it crashes as soon as you launch it. That seems to have happened with some users, and only when the log file was checked using Even Viewer, it was noted that there is an exception code of 0xc0000005. If it’s happening with you as well, then in this post, we will show how you can fix the problem or at least find a workaround to keep using Outlook.

Microsoft Outlook crashes with Error Code 0xc0000005

The error may occur if you have recently updated Microsoft Office. The Error Code in the even viewer will be displayed precisely as:

Faulting application name: OUTLOOK.EXE, version: 16.0.13001.20266, time stamp: 0x5ef262ee
Faulting module name: mso98win32client.dll, version: 0.0.0.0, time stamp: 0x5ef2aa2d
Exception code: 0xc0000005

This is not a problem with the Outlook installation, but rather a bug that occurs when you install the latest version of Outlook on Windows 10 v2004. Microsoft is expected to release a fix soon. But if you are generally facing this issue, here is the workaround.

1] Create a New Outlook Profile

If you do not want to roll back the version of the Office, here is a workaround, however it involves creating a new Outlook profile.

Open Outlook in safe mode by typing outlook /safe in the Run prompt(Win +R), and press the Enter key.  Click on the Options button, and then click on New. Name the profiler and add your accounts. Then comes the waiting period where you will need to rebuild mailboxes, and it will depend on the size of the mailbox. Once its done, work with the new profile until an official fix is rolled out.

2] Rollback to particular build of Office

If you want to rollback to [articular build number or change your update channel, then you can download and execute the script. The script uses the “officec2rclient” program, and updates to the older version. You can also perform the rollback manually.

• Type CMD in the Run prompt (Win +R) and press Shift + Enter to open with command prompt. 
• Change directory to ClickToRun folder

cd “\Program Files\Common Files\microsoft shared\ClickToRun”

• Lastly, execute the officec2rclient program.

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

When you roll back the Office version, it also affects all the products. Hence it is better that you use a different profile than downgrading the client. And as always, it’s good to install the updates a couple of days later to see if there is an issue that shows up with recent updates.

I hope the post was easy to follow, and you were able to resolve Microsoft Outlook crashes with 0xc0000005 error.

Related posts

• Fix Microsoft Office Error Code 0x426-0x0

• 如何修复PIN and Microsoft Store的Error Code 0x80090016

• Fix Error Code 0x8007007E在Windows 11/10 - 更新，Outlook or Printer

• Fix Microsoft Outlook Error 0x80040115在Windows 10中

• Microsoft Outlook上的Fix Unknown Error 0x80040600

• Microsoft Outlook中的Fix NEED PASSWORD error消息

• Fix Bdeunlock.exe Bad image，System Error或不响应错误

• Windows无法验证数字签名（Code 52）

• Fix Error Code 0x800f0954或0x500f0984在Windows 11/10上

• Request不能因为I/O device的执行（0x8078012D）

• 如何修复Outlook Error Code 0x80040154

• 如何修复Microsoft Teams Error Code CAA301F7

• Outlook Error Code 17884，Unknown error在Outlook中发生

• Java update没有完成，Error Code 1618

• Fix Application Error 0xc0150004在Windows 11/10上

• Easy guide禁用或从Windows 10中删除Microsoft Outlook

• 无法启动Microsoft Outlook，无法打开Outlook window

• Fix iTunes Error Code 5105，您的请求无法处理

• 如何在Microsoft Outlook中使用Gmail

• 在Outlook中发送或接收报告的error 0x800CCC0F