WhatsApp 桌面应用程序(WhatsApp Desktop app)是任何想要提高工作效率而不是在使用计算机时总是检查手机的人的必备工具。它让生活变得如此轻松，所以当人们抱怨与该工具有关的问题时，我们别无选择，只能调查它。
WhatsApp 桌面应用程序(WhatsApp desktop app)的一些用户在尝试设置服务以使其正常工作时遇到了特定问题。您看，该应用程序基本上是说智能手机未连接，但事实并非如此，因此，什么给出了？
现在最大的问题是这个问题是否可以完全解决。对此，我们不得不说，是的，当然。请记住(Bear)，桌面应用程序有两个版本。在Microsoft Store中找到的那个，以及常规的经典版本。
WhatsApp 桌面应用程序无法正常工作
控制这个问题并不简单，因此，我们希望读者注意我们在指南中所说的一切。
- 在兼容模式下运行 WhatsApp
- 更新 WhatsApp 应用程序
- 检查 WhatsApp 服务器状态
- 重置(Reset)或重新安装 WhatsApp UWP(Reinstall WhatsApp UWP)应用程序。
1]兼容模式
根据您使用的Windows版本，您可能需要切换经典(Windows)WhatsApp桌面 (x86) 程序的兼容模式。我们可以通过右键单击WhatsApp快捷方式图标来完成此操作，然后选择Properties。单击(Click)兼容性选项卡，然后在“以兼容模式运行此程序(Run this program in compatibility mode)”部分下，选择您的操作系统，然后单击“确定”按钮。
重新启动计算机，然后尝试再次运行WhatApp以查看它是否再次正常工作。
2]更新WhatsApp桌面
如果您正在使用Microsoft Store中的(Microsoft Store)WhatsApp UWPapp进行更新，我们建议您启动 Store，然后访问下载和更新(Download and Updates)部分，然后单击检查更新(Check for Updates)。
如果您使用的是x86版本，您知道，从WhatsApp官方网站下载的那个，好吧，目前没有办法手动启动更新。您必须下载并安装最新版本。这非常令人失望，因此如果您正在寻求一种执行手动更新任务的自由感，最好只使用Microsoft Store中的版本。(Microsoft Store)
如果一切都失败了，那么如何卸载该工具的任一版本，重新下载它，然后再次安装，看看这是否足以解决所有问题。
对于那些尽管阅读了上述指南仍然有问题的人，请在评论中告诉我们，我们一定会尽快回复您。
阅读(Read)： WhatsApp 桌面应用程序崩溃或冻结。
3]检查WhatsApp服务器状态
您可能不知道这一点，但WhatsApp不是对等的，因此，用户必须始终依赖公司的服务器。如果您在连接或加载应用程序时遇到问题，我们建议您检查服务器是否工作正常。您可以通过访问downforeveryoneorjustme.com并查看web.whatsapp.com来做到这一点。
如果网络版本可以正常工作，那么该应用程序当然也可以正常工作。
4]重置(Reset)或重新安装WhatsApp UWP(Reinstall WhatsApp UWP)应用
解决WhatsApp for Windows 11/10问题的最后一个技巧是重置或卸载整个东西。首先(First)，让我们看看如何重置应用程序以将其恢复为出厂设置。
按Windows键 + I启动设置(Settings)应用程序，然后导航到Apps > Apps和功能(Features)。从那里，找到WhatsApp，选择它，然后单击高级(Advanced)选项。向下滚动(Scroll)并单击“重置(Reset)”或“修复(Repair)”按钮，然后按照所有说明进行操作。
在卸载方面，请按照上述步骤到应用程序(Apps)和功能(Features)，再次找到WhatsApp，选择它，然后点击卸载(Uninstall)按钮将其删除。最后在微软商店(Microsoft Store)再次找到该工具，重新下载。
如果WhatsApp Web 无法(WhatsApp Web is not working)在您的计算机上运行，请参阅此帖子。(See this post if WhatsApp Web is not working on your computer.)
WhatsApp desktop app not working or connecting
WhatsApp Desktop app is a must-have for anyone who wants to be productive instead of always having to check their phones when they are using a computer. It makes life so much easier, so when folks are complaining about issues in regards to the tool, we have no choice but to look into it.
Some users of the WhatsApp desktop app have been experiencing a particular problem when trying to set up the service to work. You see, the app is basically saying the smartphone is not connected, but such is not the case, therefore, what gives?
The big question right now is whether or not this problem can be fixed at all. To that, we have to say, yes, of course. Bear in mind that there are two versions of the desktop app. The one found in the Microsoft Store, and the regular classic version.
WhatsApp Desktop app not working
Getting this problem under control is not straightforward, therefore, we expect readers to pay attention to everything we say in the guide.
- Run WhatsApp in Compatibility Mode
- Update WhatsApp app
- Check WhatsApp server status
- Reset or Reinstall WhatsApp UWP app.
1] Compatability mode
Depending on the version of Windows you’re using, you may have to toggle the compatibility mode for the classic WhatsApp desktop (x86) program. We can get this done by right-clicking on the WhatsApp shortcut icon, then select Properties. Click on the compatibility tab, then under the section that says Run this program in compatibility mode, select your operating system, and hit the OK button.
Restart the computer, then make attempts to run WhatApp again to see if it is working as it should again.
2] Update WhatsApp desktop
If you are using WhatsApp UWPapp from the Microsoft Store, then to update it, we suggest launching the Store, then visit the section, Download and Updates and click on Check for Updates.
If you are using the x86 version, you know, the one downloaded from the official WhatsApp website, well, there is no way at this time to manually initiate an update. You will have to download and install the latest version. That is quite disappointing, so it would be best to just use the version from the Microsoft Store if you are seeking a sense of freedom to perform manual update tasks.
If everything fails, then how about uninstalling either version of the tool, redownload it, and install once more to see if that is good enough to solve all problems.
For those who are still having problems despite reading the above guide, please let us know in the comments, and we will certainly get back to you as soon as possible.
Read: WhatsApp Desktop app crashing or freezing.
3] Check WhatsApp server status
You may not have known this, but WhatsApp is not peer-2-peer, therefore, users must rely on the company’s servers at all times. If you are having issues with connecting or loading the app, then we suggest checking if the servers are working fine. You can do this by visiting downforeveryoneorjustme.com, and check web.whatsapp.com.
If the web version is working, then the app is certainly working fine as well.
4] Reset or Reinstall WhatsApp UWP app
The final tip for fixing your problem with WhatsApp for Windows 11/10, is to reset or uninstall the entire thing. First, let’s look into how we can reset the app in order to return it to factory settings.
Launch the Settings app by pressing the Windows key + I, then navigate to Apps > Apps & Features. From there, locate WhatsApp, select it, and click Advanced options. Scroll down and click on the Reset or Repair button, then follow all instructions.
In terms of uninstalling, follow the steps above to Apps & Features, locate WhatsApp again, select it, and hit the Uninstall button to get rid of it. Finally, find the tool again in the Microsoft Store, and redownload.
See this post if WhatsApp Web is not working on your computer.
