我觉得有必要写这篇文章，涵盖一些针对初学者的一般提示，因为我多次收到邮件寻求帮助，在大多数情况下，答案都涉及进行一些基本的故障排除。因此，本文介绍了Windows用户为尝试修复或修复他/她的Windows 11/10/8/7计算机而可能采取的一些常见步骤。
Windows 故障排除提示
好的，所以出现了问题或者某些东西没有按照您想要的方式工作 - 您想要修复它！但在开始之前，请重新启动计算机并查看问题是否消失(restart your computer and see if the problem goes away)。
1]运行系统还原
首先要做的是尝试将您的Windows计算机恢复到以前的良好状态。为此，请打开Start Menu > Accessories > System Tools > System Restore。或者，只需在开始搜索中键入rstrui.exe 并按(rstrui.exe)Enter即可。
这将打开系统还原。在这里选择一个先前的好点，您知道您没有遇到此问题，并尝试通过单击“下一步”>“完成(Finish)”按钮将计算机恢复到该点。Windows完成恢复过程并重新启动后(Windows)，检查您的问题是否已经消失。
2]运行系统文件检查器
您可以做的另一件事是运行内置的系统文件检查器实用程序。令人惊讶的是，这个工具的使用频率并不高，尽管它可以让你的一些问题轻松解决。此工具检查您的任何系统文件是否已被替换、损坏或损坏，并用“好”文件替换它们。
要运行系统文件检查器(System File Checker)，请在开始搜索中键入cmd，然后在出现的结果中，右键单击并选择Run as Administrator。这将以管理权限打开命令提示符。(Command Prompt)
现在输入sfc /scannow并按Enter。去喝杯咖啡什么的，因为这个工具需要一些时间来运行。
完成课程后，它将提交一份报告。如果有任何损坏或损坏或丢失的系统文件，它们将被列出。重启你的电脑。重新启动时，您的系统文件将被“好”的文件替换！
3]修复Windows图像(Fix Windows Image)或组件存储(Component Store)损坏
您可以使用 DISM.exe修复损坏的 Windows 映像或修复组件存储损坏(repair a corrupt Windows Image or fix Component Store Corruption)。
使用Dism /Online /Cleanup-Image /RestoreHealth.
这将检查组件存储损坏记录损坏并使用Windows Update修复(FIXES)损坏。
4]删除不需要的程序
打开控制面板(Control Panel)并检查您安装的程序。您是否看到了您不想要的东西——或者您没有安装的东西，并且嫌疑人可能是流氓软件或不需要的软件？卸载它。
5]扫描恶意软件
使用防病毒软件对您的系统进行全面深入的扫描。如果您的安全软件允许您安排启动时扫描 - 很好，请继续安排一次；否则，定期扫描也应该没问题，没有问题。为了节省您的扫描时间，您可能需要使用磁盘清理实用程序(Disk Cleanup utility)或CCleaner或快速清理来快速删除您的垃圾文件。如果有任何恶意软件阻止您的 Windows 正常运行，您的防病毒扫描应该能够通过删除恶意软件来处理它。您可以查看一些推荐的适用于 Windows的免费防病毒软件列表。(free antivirus software)
6] Windows计算机无法启动
如果您发现您的Windows计算机无法启动，您可以使用Windows 启动修复来修复启动问题。启动修复(Startup Repair)是一种Windows恢复工具，可以修复某些可能阻止Windows启动的系统问题。启动修复(Startup Repair)会扫描您的计算机以查找问题，然后尝试修复它，以便您的计算机可以正确启动。启动修复(Startup Repair)是系统恢复(System Recovery) 选项(Options)菜单中的一种恢复工具。Windows 11/10 用户可以访问高级启动选项(Advanced Startup Options)。
7]运行Windows更新
也许Microsoft已针对您的问题发布了修复程序 - 因此运行Windows 更新(Windows Update)并查看是否有可用的更新可能是个好主意。如果是，请下载并安装它们。
8] Windows桌面(Windows Desktop)在启动时显示为空白
如果您发现您的计算机启动但在登录屏幕上停止，或者您的桌面没有出现，或者您看到黑屏或者您只是看到您的壁纸，原因可能很多，但在许多情况下，它是资源管理器。 exe没有自动启动。好吧(Well)，按Ctrl-Alt-Del并启动任务管理器(Task Manager)。
在这里单击File > New Task（运行(Run)）>键入“explorer.exe”，然后单击确定。这应该有望启动您的 explorer.exe 并打开您的桌面。这是您可以尝试的基本内容。完成此操作后，您可以探索其他故障排除选项。
9]修复Windows
您偶尔可能会遇到一些小问题、麻烦和刺激物……
Does your Recycle Bin not refresh correctly? Or perhaps things are not fine with your Windows Media Center and you need to flush & rebuild Windows Media Center database! Or maybe you find that for some reason your right-click context menu has been disabled in Internet Explorer! Maybe you opted to be not-warned while deleting Sticky Notes and you now want the warning dialog box back! Or then perhaps, post a malware attack you find that your task manage or cmd or your Registry Editor has been disabled!
FixWin是您绝对希望在您的计算机上拥有的Windows 医生！(Windows Doctor)我们的这款广受好评的免费软件针对这些以及更多此类常见Windows问题的
10]修复Windows
如果您发现您的Windows安装严重损坏，甚至正在运行系统还原、系统文件检查器或尝试其他故障排除步骤，并没有真正帮助，并且您开始考虑重新安装Windows操作系统 - 请先尝试修复安装(Repair Install). Windows 8/10 用户可以考虑使用 刷新或重置 Windows或自动修复功能。
其他资源
对于特定问题，您还可以使用内置的 Windows 疑难解答或 Microsoft Fix it 解决方案或自动疑难解答解决方案(Automated Troubleshooting Solutions)或Microsoft 诊断服务门户来解决您的问题。您可以在以下链接中找到帮助解决您的特定问题的其他帖子：Windows 帮助教程、Windows 故障排除、修复 Windows和Windows 提示。
阅读(Read)：Windows 11/10 支持和解决方案。
And if all fails, there is always that panacea for all Windows troubles – RESET or REPAIR!
好吧，这些只是一些基本的故障排除技巧。如果您需要特定的东西，只需使用侧边栏中的搜索栏在此站点上进行搜索。我相信你会找到解决办法的。如果您不这样做，请在此处发布您的具体要求，我们将尝试为其准备教程。
If you have anything to add, please do go ahead!
General & Basic Windows Troubleshooting Tips
I felt the need to write this post covering some general tips for beginners since many a times I rеceive mail, аsking for hеlp, to which the answer in most cases involves carrying out some baѕic troυbleshooting. This article, therefore, touches upon some common steps a Windows user may take in order to try to fix or repair his/her Windows 11/10/8/7 cоmputer.
Windows Troubleshooting Tips
OK, so something has gone wrong or something is not working the way you want it to – and you want to fix it! But before you begin, do restart your computer and see if the problem goes away.
1] Run System Restore
The first thing to do is to try to restore your Windows computer to a prior good point. To do so, open Start Menu > Accessories > System Tools > System Restore. Or else, simply type rstrui.exe in your start search and hit Enter.
This will open System Restore. Here select a prior good point, where you know that you were not facing this problem, and try to restore your computer to this point by clicking on the Next > Finish button. Once Windows completes the restoration process and restarts, check if your problem has gone away.
2] Run System File Checker
Another thing you can do is to run the in-built System File Checker utility. Surprisingly, this tool is not used so frequently, although it could make some of your problems go away easily. This tool checks if any of your system files have been replaced, damaged, or corrupted and replaces them with “good” files.
To run the System File Checker, type cmd in start search, and in the result which appears, right-click and select Run as Administrator. This will open the Command Prompt with administrative privileges.
Now type sfc /scannow and hit Enter. Go get a coffee or something since this tool will take some time to run.
Once it completes its course, it will present a report. If there are any damaged or corrupted or missing system files, they will be listed. Restart your computer. On restart, your system files will be replaced with the ‘good’ ones!
3] Fix Windows Image or Component Store corruption
You can use DISM.exe to repair a corrupt Windows Image or fix Component Store Corruption.
Use Dism /Online /Cleanup-Image /RestoreHealth.
This checks for component store corruption records the corruption and FIXES the corruption using Windows Update.
4] Remove unwanted programs
Open Control Panel and check your installed programs. Do you see something you don’t want – or something you did not install, and the suspect could be a rogue or an unwanted software? Uninstall it.
5] Scan for malware
Run a full in-depth scan of your system with you anti-virus. If your security software allows you to schedule a boot-time scan – great, go ahead and schedule one; else, a regular scan should be fine too, no issues. To save your scan time, you may want to use the Disk Cleanup utility or CCleaner or Quick Clean to quickly remove your junk files. If there are any malware that are preventing your Windows from functioning normally, your anti-virus scan should be able to take care of it, by removing the malware. You can check out this list of some good recommended free antivirus software for Windows.
6] Windows computer will not start
If you find that your Windows computer just will not start, you can repair boot problems with Windows Startup Repair. Startup Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. Startup Repair scans your computer for the problem and then tries to fix it so your computer can start correctly. Startup Repair is one of the recovery tools in the System Recovery Options menu. Windows 11/10 users can access Advanced Startup Options.
7] Run Windows Update
Maybe Microsoft has released fixes for your problems – so it might be a good idea to run Windows Update and see if any are available. If they are, do download and install them.
8] Windows Desktop appears blank on startup
If you find that your computer starts but stops at the logon screen or your desktop does not appear or you get to see a black screen or you simply see your wallpaper, the reasons could be many, but in many cases, it is the explorer.exe which is not starting automatically. Well, press Ctrl-Alt-Del and start the Task Manager.
Here click on File > New Task (Run) > type “explorer.exe” and click OK. This should hopefully start your explorer.exe and bring up your desktop. This is something basic you could try. Once this is done, you can explore other troubleshooting options.
9] Fix Windows
There are several small problems, nuisances and irritants you may face occasionally…
Does your Recycle Bin not refresh correctly? Or perhaps things are not fine with your Windows Media Center and you need to flush & rebuild Windows Media Center database! Or maybe you find that for some reason your right-click context menu has been disabled in Internet Explorer! Maybe you opted to be not-warned while deleting Sticky Notes and you now want the warning dialog box back! Or then perhaps, post a malware attack you find that your task manage or cmd or your Registry Editor has been disabled!
FixWin is the Windows Doctor you definitely want to have on your computer! 1-click fixes for these and many more such common Windows problems are being offered in this well-acclaimed freeware of ours.
10] Repair Windows
If you find that your Windows installation had got badly corrupted and even running system restore, system file checker, or trying other troubleshooting steps, does not really help, and you start thinking of re-installing your Windows operating system – try a Repair Install first. Windows 8/10 users may consider using the Refresh or Reset Windows or Automatic Repair feature.
Additional Resources
For specific problems, you can also use the in-built Windows Troubleshooters or the Microsoft Fix it solutions or the Automated Troubleshooting Solutions or the Microsoft Diagnostics Service portal to resolve your issues. You may find additional posts to help solve your particular problems at the following links: Windows Help tutorials, Troubleshooting Windows, Repairing Windows, and Windows Tips.
Read: Windows 11/10 Support and Solutions.
And if all fails, there is always that panacea for all Windows troubles – RESET or REPAIR!
Well, these were just some of the basic troubleshooting tips. If you require something specific, just search for it here on this site, using the search bar in the sidebar. I am sure that you will find a solution. If you don’t, post your specific requirement here and we will try to prepare a tutorial for it.
If you have anything to add, please do go ahead!
