错误音频服务没有响应(Audio services not responding)是通过播放音频疑难解答(Playing Audio Troubleshooter)生成的错误消息,通常在您遇到声音或音频设备问题(problems with your sound or audio devices)时运行。此错误通常意味着您的声音设备处于无响应状态,无法响应您计算机的命令或消息。在这篇文章中,我们将确定此问题的可能原因,并提供您可以尝试的适当解决方案,以帮助您尽快解决问题。
此错误消息是一个非常常见的错误,通常在您通过Windows Update升级您的(Windows Update)Windows 10版本时发生。有一些解决方法,包括确保所有音频服务都按预期运行,并且驱动程序更新到最新版本。
音频服务在(Audio)Windows 11/10中没有响应
如果您遇到此错误消息音频服务没有响应(Audio services not responding)问题,您可以按照下面显示的顺序尝试我们推荐的解决方案,看看这是否有助于解决问题。
- 重启音频服务
- 检查音频组件
- 运行添加网络服务(add networkservice)和添加本地服务(add localservice)命令
- 安装默认声音驱动程序
- 安装 Realtek(Install Realtek)或高清音频设备(High Definition Audio Device)
- 运行音频和声音疑难解答
- 运行 SFC 和 DISM 扫描
- 执行系统还原
- 执行全新开始(Fresh Start)、就地(In-place)升级修复或云重置(Cloud Reset)
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
在进入任何解决方案之前,首先将设备连接到不同的USB端口。如果设备连接到不同的USB端口,则可能不会出现此问题。
1]重新启动音频服务
除了您的声音硬件和驱动程序之外,还有一个音频服务,负责管理您计算机上的音频。在此解决方案中,简单的重新启动可能会重新启动其配置并解决问题。
如果这没有帮助,您可能需要手动重新启动与音频相关的服务。(Services)
在搜索栏中键入services.msc并按(services.msc)Enter打开Windows 服务管理器(open the Windows Services Manager)。向下滚动(Scroll)到Windows Audio Service并双击它以打开其Properties。此服务(Service)管理基于 Windows 的程序的音频。如果停止此服务,音频设备和效果器将无法正常运行。如果禁用此服务,任何显式依赖它的服务都将无法启动
将启动类型设置为自动(Automatic),然后单击开始(Start)按钮。如果它已经启动,请停止它,然后重新启动它。
您应该确保其依赖(Dependency) 服务(Services)已启动并具有自动启动(Automatic Startup)类型:
- 远程过程调用
- Windows 音频端点生成器
如果您的系统上存在Multimedia Class Scheduler Service,那么它也应该被 Started 并设置为Automatic。
阅读(Read):音频服务未运行(The Audio Service is not running)。
2]检查音频组件
此解决方案要求您确保所有音频组件都在运行。如果其中任何一个都不是,则可能会导致问题。此外,如果您在Windows 10(Windows 10)上运行第三方安全软件,请暂时禁用该程序,因为它们有时会阻止一些关键服务,如音频服务。
要检查音频组件,请执行以下操作:
按Windows键 + R 调用“运行”(Run)对话框。
在“运行”对话框中,键入services.msc并按 Enter 以打开“服务(Services)” 窗口。
在“服务(Services)”窗口中,找到并确保以下三个服务正在运行。如果不是,请右键单击它们并单击Start。
- RPC 端点映射器
- 远程过程调用 (RPC)
- DCOM 服务器进程启动器
此外,请确保所有这些服务都设置为自动(Automatic)启动。
重新启动计算机。
在启动时,检查问题是否已解决。如果没有,请继续下一个解决方案。
3]运行添加网络服务(add networkservice)和添加本地服务(add localservice)命令
要运行add networkservice & add localservice命令,请执行以下操作:
- 按 Windows 键 + R。
- 在“运行”对话框中,键入cmd,然后按CTRL + SHIFT + ENTER以提升模式打开命令提示符(open Command Prompt in elevated mode)。
- 在命令提示符窗口中,复制并粘贴下面的命令,然后按 Enter(Enter)。
net localgroup Administrators /add networkservice
- 命令执行后,复制并粘贴下一个命令,然后按 Enter(Enter)。
net localgroup Administrators /add localservice
在启动时,检查问题是否已解决。如果没有,请继续下一个解决方案。
4]安装默认声音驱动程序
随着Windows操作系统随着时间的推移不断升级,声音驱动程序也包含在大多数软件包中,并且它们也会定期更新。Windows 10 已经保存了一个基本的默认声音驱动程序,因此每当您卸载当前的驱动程序时,Windows 11/10 都会识别连接的硬件并相应地安装驱动程序。
在此解决方案中,您可以尝试在系统上安装默认音频驱动程序,看看是否能解决问题。
就是这样:
- 按 Windows 键 + R。
- 在“运行”对话框中,键入control system并按 Enter 以打开“系统(System)”窗口。
- 在系统窗口中,单击屏幕左侧的高级系统设置选项。(Advanced system settings)
- 现在,单击硬件(Hardware )选项卡。
- 单击设备安装设置(Device Installation Settings)。
- 选择否(您的设备可能无法按预期工作)(No (your device might not work as expected) )选项的单选按钮。
- 单击保存更改(Save changes)并退出。这将禁止Windows更新自动更新您的音频驱动程序。
注意: (Note: )如果此解决方案不起作用,请确保将选项更改回Yes。
- 接下来,按Windows key + X打开Power User Menu。
- 点击键盘上的M打开设备管理器(open Device Manager)。
- 在设备管理器中,展开声音、视频和游戏控制器(Sound, video, and game controllers) 类别。
- 右键单击您的声音设备并选择卸载设备(Uninstall device)。
- 选中卸载驱动程序复选框以卸载驱动程序并继续卸载。
- 卸载设备后,右键单击设备管理器(Device Manager)上的任何空间,然后选择扫描硬件更改(Scan for hardware changes)。
- 重新启动计算机。
您的计算机现在将检测计算机上的音频硬件并自动安装计算机上存在的默认驱动程序。
如果问题仍然存在,请继续执行下一个解决方案。
阅读(Read):一项或多项音频服务未运行(One or more audio service isn’t running)。
5]安装Realtek(Install Realtek)或高清音频设备(High Definition Audio Device)
一些用户报告说他们能够通过安装High Definition Audio Device驱动程序而不是IDT High Definition Audio CODEC来解决这个问题。
要安装 Realtek(install the Realtek)或高清音频设备(Definition Audio Device)驱动程序,请执行以下操作:
- 打开设备管理器控制(Device Managercontrol)面板小程序
- 在设备管理器中,展开声音、视频和游戏控制器(Sound, video, and game controllers) 类别。
- 右键单击您的声音设备并选择更新驱动程序(Update Driver)。
- 在您要如何搜索驱动程序?(How do you want o search for drivers?)对话框中,选择Browse my computer for driver software。
- 现在选择让我从计算机上的可用驱动程序列表中选择(Let me pick from a list of available drivers on my computer)。
- 取消选中 S如何兼容硬件(how compatible hardware)选项以确保所有结果都列在驱动程序列表中。
- 滚动(Scroll)浏览所有驱动程序,直到找到High Definition Audio Device。
- 选择它并单击Next。
- 按照屏幕上的说明完成安装。
- 重启你的电脑。
在启动时,检查问题是否已解决。如果没有,请继续下一个解决方案。
注意: (Note: )如果这不起作用,请尝试从设备制造商的网站下载音频驱动程序(downloading the audio drivers from the device manufacturer’s website)并安装它。在大多数情况下,这也解决了问题。
6]运行音频疑难解答
运行音频(Audio)或声音(Sound)疑难解答。Windows 10 已经包含 播放音频疑难解答(Playing Audio Troubleshooter) 和 录制音频疑难解答(Recording Audio Troubleshooter),您可以通过控制面板(Control Panel)、任务栏搜索(Taskbar Search)或我们免费软件 FixWin的(FixWin)疑难解答(Troubleshooters)选项卡轻松调用它们。您还可以访问 Windows 11/10 中的 疑难解答页面。
7]运行SFC和DISM扫描
如果您有系统文件错误,您可能会遇到音频服务没有响应(Audio services not responding)的问题。在这种情况下,您可以运行SFC/DISM扫描 - Windows 10中的实用程序,允许用户扫描Windows系统文件中的损坏并恢复损坏的文件。
扫描后问题未解决,继续下一个解决方案。
8]执行系统还原
如果您不知道最终可能导致音频服务中断的更改,您可以执行系统还原(System Restore)(任何更改,如应用程序安装、用户首选项以及在还原点之后所做的任何其他内容都将丢失)以恢复到之前的日期您开始遇到音频服务无响应(Audio services not responding)问题
9]执行(Perform)重新开始(Fresh Start),就地(In-place)升级修复或云重置(Cloud Reset)
此时,如果音频服务无响应(Audio services not responding)问题仍未解决,则很可能是由于某种无法常规解决的系统损坏。在这种情况下,您可以尝试全新启动、就地升级修复(Fresh Start, In-place upgrade repair)来重置每个Windows组件。此外,您可以尝试云重置(try Cloud Reset),看看是否有帮助。
Hopefully, any of these solutions will work for you!
Audio services not responding error in Windows 11/10
The error Audio services not responding is an error message generated via the Playing Audio Troubleshooter which is usually run when you are experiencing problems with your sound or audio devices. This error usually means that your sound device is in an unresponsive where it isn’t responding to your computer’s commands or messages. In this post, we will identify the possible cause of this issue, as well as provide the appropriate solutions you can try to help you resolve the issue as quickly as possible.
This error message is a very common error and usually occurs when you upgrade your version of Windows 10 via Windows Update. There are a few workarounds which include making sure that all the audio services are running as expected and the drivers are updated to the latest build.
Audio services not responding in Windows 11/10
If you’re faced with this error message Audio services not responding issue, you can try our recommended solutions in the order presented below and see if that helps to resolve the issue.
- Restart Audio Services
- Check audio components
- Run the add networkservice & add localservice commands
- Install default sound drivers
- Install Realtek or High Definition Audio Device
- Run Audio and Sound troubleshooter
- Run the SFC and DISM scan
- Perform System Restore
- Perform a Fresh Start, In-place upgrade repair or Cloud Reset
Let’s take a look at the description of the process involved concerning each of the listed solutions.
Before you jump into any of the solutions, first connect the device to a different USB port. The problem may not occur if the device is connected to a different USB port.
1] Restart Audio services
Alongside your sound hardware and drivers, there is an audio service present which is responsible for managing the audio on your computer. In this solution, a simple restart might reboot its configurations and solve the issue.
If that does not help, you may need to restart the Audio-related Services manually.
Type services.msc in the search bar and hit Enter to open the Windows Services Manager . Scroll down to Windows Audio Service and double-click on it to open its Properties. This Service manages audio for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start
Set the Startup Type to Automatic and click on the Start button. If it already started, Stop it and then Start it again.
You should ensure that its Dependency Services are started and have Automatic Startup type:
- Remote Procedure Call
- Windows Audio Endpoint Builder
If the Multimedia Class Scheduler Service is present on your system, that too should be Started and set on Automatic.
Read: The Audio Service is not running.
2] Check audio components
This solution requires you to make sure that all the audio components are running. If any of them isn’t, it may cause the issue. Also, if you’re running third-party security software on Windows 10, temporarily disable it the program as they sometimes block some critical services like the audio service.
To check audio components, do the following:
Press Windows key + R to invoke the Run dialog.
In the Run dialog box, type services.msc and hit Enter to open Services window.
In the Services window, locate and make sure that the three services below are running. If they are not, right-click on them and click Start.
- RPC Endpoint Mapper
- Remote Procedure Call (RPC)
- DCOM Server Process Launcher
Also, make sure that all these services are set to start as Automatic.
Restart the computer.
On boot, check to see if the issue is resolved. If not, continue with the next solution.
3] Run the add networkservice & add localservice commands
To run the add networkservice & add localservice commands, do the following:
- Press Windows key + R.
- In the Run dialog box, type cmd and then press CTRL + SHIFT + ENTER to open Command Prompt in elevated mode.
- In the command prompt window, copy and paste the command below and hit Enter.
net localgroup Administrators /add networkservice
- Once the command executes, copy and paste this next command and hit Enter.
net localgroup Administrators /add localservice
- Exit CMD prompt and restart your computer.
On boot, check to see if the issue is resolved. If not, continue with the next solution.
4] Install default sound drivers
As Windows operating system keeps upgrading over time, the sound drivers are also included in most of the packages and they also get updated periodically. Windows 10 has a basic default sound driver already saved so whenever you uninstall your current drivers, Windows 11/10 recognizes the hardware connected and installs the driver accordingly.
In this solution, you can try installing the default audio driver on your system and see if that resolves the issue.
Here’s how:
- Press Windows key + R.
- In the Run dialog, type control system and hit Enter to open System window.
- In the System window, click Advanced system settings option at the left side of the screen.
- Now, click the Hardware tab.
- Click on Device Installation Settings.
- Select the radio button for No (your device might not work as expected) option.
- Click Save changes and exit. This will disable the Windows update from updating your audio drivers automatically.
Note: If this solution doesn’t work, make sure to change the option back to Yes.
- Next, press Windows key + X to open the Power User Menu.
- Tap M on the keyboard to open Device Manager.
- In the Device Manager, expand the Sound, video, and game controllers category.
- Right-click on your sound device and select Uninstall device.
- Check the uninstall driver checkbox to uninstall the driver as well and proceed with the uninstallation.
- Once the device is uninstalled, right-click on any space on the Device Manager and select Scan for hardware changes.
- Reboot your computer.
Your computer will now detect the audio hardware on your computer and automatically install the default drivers present on your computer.
If the issue persists, continue with the next solution.
Read: One or more audio service isn’t running.
5] Install Realtek or High Definition Audio Device
Some users reported that they were able to solve the issue by installing High Definition Audio Device driver instead of IDT High Definition Audio CODEC.
To install the Realtek or High Definition Audio Device driver, do the following:
- Open Device Managercontrol panel applet
- In the Device Manager, expand the Sound, video, and game controllers category.
- Right-click on your sound device and select Update Driver.
- On the How do you want o search for drivers? dialog, select Browse my computer for driver software.
- Now select Let me pick from a list of available drivers on my computer.
- Uncheck the Show compatible hardware option to ensure that all the results are listed in your drivers’ list.
- Scroll through all the drivers until you find High Definition Audio Device.
- Select it and click Next.
- Follow the on-screen instructions to complete the installation.
- Restart your computer.
On boot, check to see if the issue is resolved. If not, continue with the next solution.
Note: If this doesn’t work, try downloading the audio drivers from the device manufacturer’s website and install it. In most cases, this also solved the problem.
6] Run Audio troubleshooter
Run the Audio or Sound troubleshooter. Windows 10 already includes Playing Audio Troubleshooter and Recording Audio Troubleshooter, which you can easily invoke via the Control Panel, the Taskbar Search or the Troubleshooters tab of our freeware FixWin. You can also access the Troubleshooters Page in Windows 11/10.
7] Run the SFC and DISM scan
If you have system file errors, you may encounter the Audio services not responding issue. In which case, you can run the SFC/DISM scan – a utility in Windows 10 that allows users to scan for corruptions in Windows system files and restore corrupted files.
After the scan and the issue is unresolved, continue with the next solution.
8] Perform System Restore
If you have no idea what changed that might have ended up breaking the audio service, you can perform System Restore (any changes like application install, user preferences, and anything else made after the restore point will be lost) to revert to date before when you started encountering the Audio services not responding issue
9] Perform a Fresh Start, In-place upgrade repair or Cloud Reset
At this point, if the Audio services not responding issue is still unresolved, it’s most likely due to some kind of system corruption that cannot be resolved conventionally. In this case, you can try Fresh Start, In-place upgrade repair to reset every Windows component. Also, you can try Cloud Reset and see if that helps.
Hopefully, any of these solutions will work for you!