如果您在 Windows 11 计算机上使用耳机时遇到问题，本教程中的建议将解决该问题。首先，请确认您的计算机未设置为静音。按音量按钮取消静音您的 PC 并增加音频输出音量。

如果连接松动，有线耳机或耳机会出现故障。确保您的耳机线正确插入耳机插孔或USB端口。此外，清除音频插孔中的任何污垢、灰尘或异物。Windows 中导致耳机故障的^{(headphone failures in Windows)}其他因素包括过时的声音驱动程序、错误的音量设置、音频增强问题等。现在，让我们来看看解决方案。

1.让你的耳机^(Headphones)成为主要的播放设备^{(Primary Playback Device)}

当您将耳机连接到计算机时，Windows 应该会自动将音频路由到您的耳机。如果音频继续通过内置扬声器或其他设备播放，请将耳机设为主要输出设备。

1. 转到设置^(Settings)>系统^(System)并选择声音^(Sound)。

1. 展开“选择^(Choose)播放声音的位置”下拉菜单，让您的耳机成为主要输出设备。

2.在Windows中打开耳机^{(Your Headphones)}

如果您的耳机被禁用为输出设备，它可能不会产生声音输出。检查您的 PC 设置并确保耳机已启用音频输出。

在Windows 11^{(Windows 11)}设置中启用耳机

1. 打开设置^(Settings)应用程序，选择侧边栏上的系统^(System)，然后选择声音^(Sound)。

1. 滚动到“高级”部分并选择所有声音设备^{(All sound devices)}。

1. 如果您的耳机不在输出设备列表中，它们将无法在Windows和其他应用程序中使用。选择您的耳机以更改其音频输出设置。

1. 检查“音频”行并选择允许^(Allow)按钮以将Windows设置为将您的耳机识别为输出设备。

在控制面板中启用耳机

1. 打开控制面板^{(Open the Control Panel)}并选择硬件和声音^{(Hardware and Sound)}。

1. 选择声音^(Sound)。

1. 前往播放^(Playback)选项卡，右键单击您的耳机并选择启用^(Enable)。

1. 选择确定^(OK)以保存更改并关闭窗口。

在任何应用程序中播放^(Play)音频或观看视频，并检查您的耳机现在是否正常工作。

3.启用或禁用音频增强

Windows会自动为您的耳机添加特殊音效以增强音频输出。这是一个很棒的功能，但它会影响某些耳机型号的性能。禁用音频增强并检查是否让您的耳机再次工作。

开启音频增强功能对一些 Windows 11 用户^{(some Windows 11 users)}来说很神奇。如果您的 PC 上禁用了“音频增强”，请将其打开并检查是否可以解决问题。^(Audio)

1. 转到设置^(Settings)>系统^(System)>声音^(Sound)>选择播放声音的位置^{(Choose where to play sound)}并选择有问题的耳机。

1. 滚动到“音频^(Audio)增强”部分并选择“设备默认效果^{(Device Default Effects)}”按钮。

1. 选择关^(Off)可禁用应用于耳机的所有音频增强。

4.启用单声道音频

单声道^(Mono)音频是一项 Windows 功能，可将耳机的音频输出组合到单个通道中。单声道^(Mono)音频可改善您的耳机音质并使其更易于聆听。

如果您的耳机发出噼啪声^{(headphones produce crackling noises)}或根本无法发出任何声音，请启用单声道音频。

转到设置^(Settings)>系统^(System)>声音^(Sound)并打开单声道音频^{(Mono audio)}。

5.调整应用内音量设置

有时，播放音频的应用程序可能是问题所在，而不是您的耳机。某些媒体播放器（例如 iTunes 和VLC）具有独立于 PC 输出音量的内置音量控制器。检查您的应用的音量控制或设置，并确保其音频输出未静音或设置为最低级别。

我们还建议在多个应用程序上测试您的耳机。如果您的耳机不适用于特定应用，请关闭并重新打开该应用，然后重试。更新应用程序也可能会解决问题。

6.运行音频疑难解答

Windows音频疑难解答可以诊断和修复耳机问题。将耳机连接到计算机并按照以下步骤操作。

1. 前往设置^(Settings)>系统^(System)并选择疑难解答^{(Troubleshoot)}。

1. 选择其他疑难解答^{(Other troubleshooters)}。

1. 单击“播放音频”旁边的“运行”按钮。^(Run)

1. 在音频设备列表中选择您的耳机，然后选择下一步^(Next)继续。

疑难解答将检查潜在问题并推荐可能的解决方案。例如，在我们的测试计算机上，故障排除程序建议关闭音频增强。

7. 重启 Windows 音频服务

“ Windows Audio”和“ Windows Audio End Point Builder”是为^(Windows)Windows计算机上的音频设备供电的系统服务。如果其中一项或两项服务无响应或被禁用，您的耳机将无法使用。

重新启动这两项服务可以解决 Windows 中的有线和无线耳机问题^{(fix problems with wired and wireless headphone issues in Windows)}。

1. 按Windows 键^{(Windows key)}+ R ，在“运行”^(Run)框中键入services.msc ，然后选择“^{(services.msc)}确定^(OK)” 。

1. 找到Windows Audio，右键单击该服务，然后选择Restart。

1. 在确认提示中选择是。^(Yes)

1. 对Windows Audio Endpoint Builder^{(Windows Audio Endpoint Builder)}执行相同的操作。右键单击^{(Right-click)}该服务并重新启动^(Restart)。

1. 在确认提示中选择是。^(Yes)

关闭Windows 服务^(Services)窗口，播放音频或视频文件，然后检查您的耳机现在是否正常工作。

8.删除耳机^(Headphones)作为录音设备^{(Recording Device)}

如果将某些耳机型号用作录音设备，它们将无法在Windows 11中使用。^{(Windows 11)}一些Windows 11 用户^{(Windows 11 users)}通过将其禁用为录音设备来使其耳机正常工作。

注意：^(Note:)当您禁用耳机的录音功能时，Windows 将通过您 PC 的内置麦克风（或外部麦克风）捕获音频。

1. 转到设置^(Settings)>系统^(System)>声音^(Sound)，然后选择更多声音设置^{(More sound settings)}。

1. 前往“录音”选项卡，右键单击您的耳机并选择禁用^(Disable)。

1. 选择确定^(OK)以保存更改。

9.卸载或更新音频驱动程序^{(Update Audio Drivers)}

如果您的计算机的音频驱动程序存在错误或过时，耳机将出现故障。将您的计算机连接到互联网并将其音频驱动程序更新到最新版本。

1. 右键单击开始菜单^{(Start Menu)}（或按Windows 键^{(Windows key)}+ X），然后在快速访问菜单中选择设备管理器。^{(Device Manager)}

1. 展开声音、视频和游戏控制器^{(Sound, video and game controllers)}类别，右键单击耳机的驱动程序，然后选择更新驱动程序^{(Update driver)}。

1. 选择自动搜索驱动程序^{(Search automatically for drivers)}。

Windows会在 Internet 和您的计算机上搜索耳机驱动程序的新版本。如果设备管理器^{(Device Manager)}显示它是最新的，请关闭窗口并卸载驱动程序（参见步骤 #4） 。当您重新启动 PC 时，Windows将自动重新安装声音驱动程序的新副本。^(Windows)

1. 右键单击^{(Right-click)}驱动程序并选择卸载设备^{(Uninstall device)}选项。

1. 当设备管理^{(Device Manager)}器从您的计算机中删除驱动程序时，选择卸载并重新启动您的计算机。^(Uninstall)

我们还建议您访问耳机制造商的网站，以检查您的耳机型号是否有驱动程序更新。

10. 更新视窗

Windows更新有时包含新的音频驱动程序版本。因此，更新 PC 的操作系统并安装构建版本可以修复耳机的音频质量和性能。

转到设置^(Settings)> Windows 更新^{(Windows Update)}，然后选择下载并安装全部^{(Download & install all)}。

修好你的耳机

高端蓝牙^{(High-end Bluetooth)}耳机、头戴式耳机和耳塞可能会因固件过时而出现故障。与硬件相关的损坏可能是您的耳机无法工作的另一个原因。更新耳机固件^{(Update your headphone’s firmware)}，将其重置为出厂设置，或者如果问题仍然存在，请联系制造商寻求支持。

Headphones Not Working on Windows 11? 10 Fixes to Try

If you’re havіng issues using headрhones on your Windows 11 computer, the recommendations in this tutorial will fix the problem. Βefore anything, verify that your computer isn’t set on mυte. Press the volume button to unmute your PC and increase the audio output volume.

Wired headphones or earphones malfunction if they have a loose connection. Ensure your headphones cable is correctly plugged into the headphone jack or USB port. Additionally, remove any dirt, dust, or foreign material in the audio jack. Other factors responsible for headphone failures in Windows include outdated sound drivers, incorrect volume settings, audio enhancement problems, etc. Now, let’s get to the solutions.

1. Make Your Headphones the Primary Playback Device

Windows should automatically route audio to your headphones when you connect them to your computer. If audio keeps playing through the built-in speakers or other devices, make your headphones the primary output device.

1. Go to Settings > System and select Sound.

1. Expand the “Choose where to play sound” drop-down menu and make your headphones the primary output device.

2. Turn On Your Headphones in Windows

Your headphones may not produce sound output if it’s disabled as an output device. Check your PC’s settings and make sure the headphones are enabled for audio output.

Enable Headphones in Windows 11 Settings

1. Open the Settings app, select System on the sidebar, and select Sound.

1. Scroll to the “Advanced” section and select All sound devices.

1. If your headphones aren’t on the list of output devices, they won’t work in Windows and other apps. Select your headphones to change their audio output settings.

1. Check the “Audio” row and select the Allow button to set Windows to recognize your headphones as an output device.

Enable Headphones in Control Panel

1. Open the Control Panel and select Hardware and Sound.

1. Select Sound.

1. Head to the Playback tab, right-click your headphones and select Enable.

1. Select OK to save the change and close the window.

Play audio or watch videos in any app and check if your headphones now work.

3. Enable or Disable Audio Enhancements

Windows automatically adds special sound effects to your headphones to enhance audio output. It’s a brilliant feature, but it affects the performance of some headphones models. Disable audio enhancement and check if that gets your headphones working again.

Turning on audio enhancement worked the magic for some Windows 11 users. If “Audio enhancements” is disabled on your PC, turn it on and check if that resolves the problem.

1. Go to Settings > System > Sound > Choose where to play sound and select the problematic headphones.

1. Scroll to the “Audio enhancements” section and select the Device Default Effects button.

1. Select Off to disable all audio enhancements applied to your headphones.

4. Enable Mono Audio

Mono audio is a Windows feature that combines audio output from your headphones into a single channel. Mono audio improves your headphones sound quality and makes it easier to hear.

Enable mono audio if your headphones produce crackling noises or fail to produce any sound at all.

Go to Settings > System > Sound and toggle on Mono audio.

5. Adjust In-App Volume Settings

Sometimes, the app(s) playing audio could be the problem, not your headphones. Some media players (iTunes and VLC, for example) have built-in volume controllers independent of your PC’s output volume. Check your app’s volume control or settings and ensure its audio output isn’t mute or set to the lowest level.

We also recommend testing your headphones on multiple apps. If your headphones don’t work on a specific app, close and reopen the app, and try again. Updating the app might also fix the problem.

6. Run Audio Troubleshooter

The Windows audio troubleshooter can diagnose and fix problems with your headphones. Connect the headphones to your computer and follow the steps below.

1. Head to Settings > System and select Troubleshoot.

1. Select Other troubleshooters.

1. Click on the Run button next to “Playing Audio.”

1. Select your headphones on the list of audio devices and select Next to proceed.

The troubleshooter will check for potential issues and recommend possible solutions. On our test computer, for instance, the troubleshooter recommended turning off audio enhancement.

7. Restart Windows Audio Services

“Windows Audio” and “Windows Audio End Point Builder” are system services that power audio devices on Windows computers. Your headphones won’t work if one or both of these services are unresponsive or disabled.

Restarting both services could fix problems with wired and wireless headphone issues in Windows.

1. Press the Windows key + R, type services.msc in the Run box, and select OK.

1. Locate Windows Audio, right-click the service, and select Restart.

1. Select Yes on the confirmation prompt.

1. Do the same for the Windows Audio Endpoint Builder. Right-click the service and Restart.

1. Select Yes on the confirmation prompt.

Close the Windows Services window, play an audio or video file, and check if your headphones now work correctly.

8. Remove Headphones As Recording Device

Some headphone models won’t work in Windows 11 if they’re used as a recording device. Some Windows 11 users got their headphones working by disabling it as a recording device.

Note: Windows will capture audio through your PC’s built-in microphone (or an external mic) when you disable your headphones’ recording functionality.

1. Go to Settings > System > Sound and select More sound settings.

1. Head to the “Recording” tab, right-click your headphones and select Disable.

1. Select OK to save the change.

9. Uninstall or Update Audio Drivers

Headphones will malfunction if your computer’s audio drivers are bug-ridden or outdated. Connect your computer to the internet and update its audio driver to the latest version.

1. Right-click the Start Menu (or press Windows key + X) and select Device Manager in the Quick Access menu.

1. Expand the Sound, video and game controllers category, right-click the headphones’ driver, and select Update driver.

1. Select Search automatically for drivers.

Windows searches the internet and your computer for new versions of your headphones’ driver. Close the window and uninstall the driver (see step #4) if the Device Manager says it’s up-to-date. Windows will automatically reinstall a fresh copy of the sound driver when you restart your PC.

1. Right-click the driver and select the Uninstall device option.

1. Select Uninstall and restart your computer when the Device Manager removes the driver from your computer.

We also recommend visiting your headphones manufacturer’s website to check if there’s a driver update for your headphone model.

10. Update Windows

Windows Updates sometimes contain new audio driver versions. So, updating your PC’s operating system and installing build releases could fix your headphone’s audio quality and performance.

Go to Settings > Windows Update and select Download & install all.

Fix Up Your Headphones

High-end Bluetooth headphones, headsets, and earphones can malfunction due to outdated firmware. Hardware-related damage could be another reason why your headphones don’t work. Update your headphone’s firmware, reset it to factory settings, or contact the manufacturer for support if the problem persists.

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