Microsoft Outlook是一个很棒的电子邮件管理程序。它为您提供了许多选项来自定义和组织您喜欢的电子邮件。随着您长时间使用它，您的电子邮件和文件夹会堆积起来，您可能需要偶尔清理它们。一些用户报告他们无法删除(cannot delete emails or folders)Outlook应用程序中的电子邮件或文件夹。本指南可帮助您解决问题并正常使用Outlook。
无法在Outlook中删除(Outlook)电子邮件(Emails)或文件夹(Folders)
如果您无法在Outlook应用程序中删除电子邮件或文件夹，这里有一些可以解决问题的修复：
- 编辑、保存和删除电子邮件
- 硬删除电子邮件或文件夹
- 清空已删除项目文件夹
- 在安全模式下重新启动 Outlook
- 扫描 Outlook PST 文件
让我们详细查看修复程序。
1]编辑，保存和删除电子邮件
如果您无法删除特定电子邮件，此修复程序可以帮助您删除该电子邮件。
打开您发现难以删除的电子邮件，对其进行编辑并保存电子邮件。然后，尝试像往常一样删除电子邮件。它可能会删除在删除时给您带来麻烦的电子邮件。
2]硬删除电子邮件或文件夹
另一个可以帮助您删除Outlook应用程序中的电子邮件和文件夹的修复是硬删除。尝试删除时，按住键盘上的Shift 键(Shift key)并删除电子邮件或文件夹。它跳过已删除邮件(Deleted Items)文件夹并被永久删除。硬删除时您可能会看到警告，接受它以继续。
3]清空已删除项目文件夹
清空已删除邮件(Deleted Items)文件夹，然后尝试删除电子邮件或文件夹可能会起作用。这适用于许多面临类似问题的用户。要清空“已删除邮件(Deleted Items)”文件夹，请右键单击它并从选项中选择 “清空文件夹 (Empty Folder )”。它将清除已删除项目文件夹中的所有项目，并清除将来要删除的项目的路径。
4]以安全模式重新启动Outlook
如果上述方法不能为您解决问题，尝试在安全模式下运行Outlook时删除它们可能会奏效。(Outlook)当您在安全模式下运行Outlook时，它会执行预期的操作，并且可能会删除在正常模式下未删除的电子邮件和文件夹。
要以安全模式(Safe Mode)打开Outlook，请按 键盘上的Win+R ，键入并按 键盘上的Enter 。outlook.exe/safe
您将被要求 选择个人资料(Choose Profile)。确保 在文本框中写入Outlook ，然后按(Outlook )确定。(OK.)
它将以安全模式打开Outlook。您会在窗口顶部看到写有安全模式。(Mode)
现在，尝试删除在正常(Normal)模式下无法删除的电子邮件或文件夹。它可能会起作用。如果没有尝试下一个修复。
5]扫描Outlook PST文件
该问题的最终解决方法是扫描Outlook PST 数据文件以查找任何导致您遇到问题的错误。您需要使用Microsoft Outlook 收件箱修复(Microsoft Outlook Inbox Repair)工具扫描PST数据文件。您可以在以下位置找到SCANPST.exe 。
C:\Program Files\Microsoft Office\%OfficeVersion%\SCANPST.EXE
运行该文件并在Outlook应用数据文件夹中选择您的帐户PST文件。(PST)它将运行扫描并修复错误。
完成后，关闭文件并打开Outlook应用程序，然后尝试删除电子邮件或文件夹。
这些是可能的修复方法，可以帮助您解决问题。我们希望本指南对您有所帮助。如果您在下面的评论部分有任何建议或疑问，请发表评论。
阅读(Read)：Outlook 中的电子邮件不同步？修复 Outlook 帐户。
Cannot delete Emails or Folders in Outlook
Microsoft Outlook is a great program for email management. It gives you many options to customize and organize the emails as you like. As you use it for a long time, your emails and folders pile up and you may want to clean them up occasionally. Some users are reporting that they cannot delete emails or folders in the Outlook application. This guide helps you in fixing the issue and use Outlook normally.
Cannot delete Emails or Folders in Outlook
If you are unable to delete emails or folders in the Outlook application, here are some fixes that can solve the issue:
- Edit, Save, and Delete the Email
- Hard Delete Emails or Folders
- Empty Deleted Items Folder
- Restart Outlook in Safe Mode
- Scan the Outlook PST File
Let’s see the fixes in detail.
1] Edit, Save, and Delete the Email
If you are unable to delete a particular email, this fix can help you in deleting the email.
Open the email you are finding it hard to delete, edit it and save the email. Then, try to delete the email like you normally do. It might delete the email that is causing you trouble while deleting.
2] Hard Delete Emails or Folders
Another fix that can help you in deleting emails and folders in the Outlook app is hard deleting. While you are trying to delete, hold the Shift key on your keyboard and delete the email or a folder. It skips the Deleted Items folder and gets deleted permanently. You may see a warning while hard deleting, accept it to continue.
3] Empty Deleted Items Folder
Emptying the Deleted Items folder and then trying to delete emails or folders might work. This worked for many users who faced a similar issue. To empty the Deleted Items folder, right-click on it and select Empty Folder from the options. It will clear all the items in the deleted items folder and clear the path for future items that are to be deleted.
4] Restart Outlook in Safe Mode
If the above methods do not fix the issue for you, trying to delete them while running Outlook in safe mode might work. When you run Outlook in safe mode, it does what it is meant to do and might delete emails and folders which are not deleting in the normal mode.
To open Outlook in Safe Mode, press Win+R on your keyboard, type outlook.exe/safe and press Enter on your keyboard.
You will be asked to Choose Profile. Make sure Outlook is written in the text box and press OK.
It will open Outlook in safe mode. You’ll see Safe Mode written at the top of the window.
Now, try to delete the emails or folders that you are unable to delete in Normal mode. It might work. If not try the next fix.
5] Scan the Outlook PST File
The final fix for the issue is scanning the Outlook PST data file for any errors that are causing you trouble. You need to scan the PST data file using the Microsoft Outlook Inbox Repair tool. You can find SCANPST.exe at the following location.
C:\Program Files\Microsoft Office\%OfficeVersion%\SCANPST.EXE
Run the file and select your account PST file in the Outlook app data folder. It will run the scan and repair the errors.
Once, you are done with it, close the file and open the Outlook application, and try to delete emails or folders.
These are the possible fixes where one might help you fix the issue. We hope this guide is helpful. Do comment if you have any suggestions or doubts in the comments section below.
Read: Email in Outlook not syncing? Repair Outlook account.
