如果在Surface Book或任何其他支持 Windows^(Windows) 10 的设备上升级操作系统后，您无法在设备上使用Kinect for Windows Sensor，那么这篇文章旨在帮助您。在这篇文章中，我们将确定一些可能触发错误的潜在已知原因，然后提供您可以尝试帮助修复此问题的可能解决方案。

当您尝试在 Windows 10 设备上使用Kinect 传感器^{(Kinect Sensor)}时，您可能会遇到以下一个或多个问题：

• Kinect 传感器^{(Kinect Sensor)}无法识别。
• 您收到“无法识别USB设备”错误消息。
• Kinect指示灯呈橙色（未连接）或呈白色闪烁。

出现此问题的原因是SurfaceUsbHubFwUpdate.sys（Surface USB 集线器固件更新^{(Surface USB Hub Firmware Update)}驱动程序）发生了变化。

^{(Kinect Sensor)}在Windows 10^{(Windows 10)}上未检测到Kinect 传感器

如果您遇到Windows 10上未检测到 Kinect Sensor^{(Kinect Sensor not detected)}的问题，您需要 在注册表编辑器中删除^{(Registry Editor)}LowerFilters 字符串的数值数据 ^{(Value data )}内容 以解决此问题。

就是这样：

首先，您需要备份注册表^{(back up the registry)} 或 创建系统还原点 ，以防程序出错。采取必要的预防措施后，您可以进行以下操作：

• 按 Windows 键 + R.
• 在“运行”对话框中，键入regedit并按 Enter 以打开注册表编辑器。
• 导航或跳转到下面的注册表项路径：

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}

• 在右侧窗格中，双击LowerFilters字符串以编辑其属性。
• 现在，清除（将其留空）值数据^{(Value data)}字段下的任何内容。
• 单击确定^(OK)以保存更改。
• 重新启动您的设备。

That’s it! Windows 10 should now be able to detect the Kinect Sensor.

Kinect Sensor not detected on Windows 10 devices

If after you upgrade the oреrating system on a Surfacе Boоk, or any other Windows 10-powered device, and you’re unable to use the Kinect for Windows Sensor on the device, then this post is intended to help you. In this post, we will identify some potential known causes that can trigger the error and then provide the possible solutions you can try to help remediate this issue.

When you try to use the Kinect Sensor on your Windows 10 device, you may experience one or more of the following issues:

• The Kinect Sensor is not recognized.
• You receive a “USB device is not recognized” error message.
• The Kinect light is orange (no connection) or it is flashing white.

This issue occurs because of a change in SurfaceUsbHubFwUpdate.sys – the Surface USB Hub Firmware Update driver.

Kinect Sensor not detected on Windows 10

If you’re faced with the issue of Kinect Sensor not detected on Windows 10, you’ll need to delete the Value data contents of the LowerFilters string in Registry Editor to resolve this issue.

Here’s how:

First, you’ll need to back up the registry or create a system restore point in case the procedure goes wrong. Once you have taken the necessary precautionary measures, you can proceed as follows:

• Press Windows key + R.
• In the Run dialog box, type regedit and hit Enter to open Registry Editor.
• Navigate or jump to the registry key path below:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}

• On the right pane, double-click the LowerFilters string to edit it’s properties.
• Now, clear (leave it blank) whatever is under the Value data field.
• Click OK to save changes.
• Restart your device.

That’s it! Windows 10 should now be able to detect the Kinect Sensor.

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