如果当您尝试为您的 Realtek声卡安装必要的驱动程序时,您收到错误消息 -安装 Realtek HD 音频驱动程序失败,错误 OxC0000374(Install Realtek HD Audio Driver Failure, Error OxC0000374),那么这篇文章旨在帮助您。在这篇文章中,我们将尝试找出错误的可能原因,并提供您可以尝试帮助您解决问题的适当解决方案。
当驱动程序安装失败时,您将收到以下错误消息;
Install Realtek HD Audio Driver Failure !!
[Error Code : OxC0000374]
请记住(Bear),错误代码可能不同,但它是错误的另一个实例,本文中提供的解决方案也适用。
此问题可能在多种情况下发生,并且可能的原因不止一个。但是,在某些情况下,由于声卡死机而出现此问题。这种情况无法通过软件解决方案解决,需要您更换声卡。您将在设备管理器(Device Manager)中看到没有错误,并且带有黄色感叹号或问号的未知设备,并且由于硬件设备已死,Windows 10 将不允许您安装驱动程序。
如果是这种情况,这篇文章中的任何解决方案都不会起作用。
安装 Realtek HD 声卡驱动(Install Realtek HD Audio Driver)失败
如果您在Windows 10上遇到(Windows 10)安装 Realtek HD 音频驱动程序失败(Install Realtek HD Audio Driver Failure)错误,您可以尝试以下我们推荐的解决方案(不分先后顺序),看看是否有助于解决问题。
- 重新初始化声卡驱动
- 检查(Check)故障声卡驱动程序并手动更新
- 使用设备管理器中的(Device Manager)添加(Add)旧硬件选项
- 禁用用于高清音频的(High Definition Audio)Microsoft UAA 总线驱动程序(Microsoft UAA Bus Driver)
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
在您直接跳到下面的解决方案之前,建议您运行SFC 和 DISM扫描来修复损坏的文件。
1]重新初始化(Reinitialize)声卡驱动程序
驱动程序安装可能已损坏。在这种情况下,您需要重新初始化驱动程序安装(reinitialize the driver installation)并查看是否可以解决错误。
如果重新初始化驱动程序不能解决问题,请继续下一个解决方案。
2]检查(Check)有故障的声卡驱动程序并手动更新
如果Windows 10不允许您安装驱动程序,此解决方案要求您可以尝试从设备管理器(Device Manager)更新它们。
就是这样:
- 按Windows key + X打开高级用户菜单。(Power User Menu.)
- 点击键盘上的M打开设备管理器(open Device Manager)。
- 在 设备管理器 (Device Manager )窗口中,展开菜单,然后查找 声音 (Sound )驱动程序。
- 检查它们,看它们前面是否有感叹号或问号。
- 右键单击(Right-click)带有感叹号或问号的驱动程序,然后从菜单中选择更新驱动程序 。(Update Driver )
- 按照说明进行操作,并在必要时提供管理员确认。
- (Reboot)驱动程序安装完成后重新启动设备。
在启动时,您可以检查错误是否已解决。如果没有继续下一个解决方案。
3]使用(Use)设备管理器(Device Manager)中的添加(Add)旧硬件选项
此解决方案仅适用于设备管理器(Device Manager.)中缺少 声音、视频和游戏控制器的情况。(Sound, video, and game controllers are)
要在设备管理器(Device Manager) 中添加旧硬件选项,请按照上面解决方案 1(Solution 1.)中提供的指南中的说明进行操作。
如果仍然遇到错误,请继续下一个解决方案。
4]禁用(Disable Microsoft UAA Bus Driver)用于高清音频的Microsoft UAA总线驱动程序(High Definition Audio)
由于Realtek是唯一内置UAA驱动程序安装的音频驱动程序,与Conexant od SoundMAX的驱动程序不同,您可以禁用UAA总线,然后重新安装驱动程序。鉴于冲突存在于UAA驱动程序中,删除它将使Realtek与(Realtek)UAA总线一起正确安装。
要禁用用于高清音频的Microsoft UAA 总线驱动程序,请按照上述(Microsoft UAA Bus)解决方案 1(Solution 1.)中提供的指南中的说明进行操作。
Hopefully, any of these solutions will work for you!
相关(Related):如何下载并重新安装 Realtek 高清音频管理器(download and reinstall Realtek HD Audio Manager)。
Install Realtek HD Audio Driver Failure, Error OxC0000374 on Windows 10
If when you try to install the necessary drivers for your Realtek sound card, and уou receive the error message – Install Realtek HD Audio Driver Failure, Error OxC0000374, then this post is intended to help you. In this post, we will attempt to identify the possible cause for the error, as well as provide the appropriate solutions you can try to help you remediate the issue.
When the driver installation fails, you’ll receive the following error message;
Install Realtek HD Audio Driver Failure !!
[Error Code : OxC0000374]
Bear in mind that the error code might be different but it’s another instance of the error and the solutions presented in this post also applies.
This issue can happen in several scenarios, and there is more than one possible cause. However, there are cases where this issue appears due to a dead sound card. This situation can’t be fixed via a software solution and will require you to replace your sound card. You will see no error, and unknown device with a yellow exclamation or question mark in the Device Manager, and Windows 10 won’t let you install the drivers as the hardware device is dead.
None of the solutions in this post will work if that is the case.
Install Realtek HD Audio Driver Failure
If you’re faced with the Install Realtek HD Audio Driver Failure error on Windows 10, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Reinitialize the sound card driver
- Check for malfunctioning sound card drivers and update manually
- Use the Add legacy hardware option in Device Manager
- Disable Microsoft UAA Bus Driver for High Definition Audio
Let’s take a look at the description of the process involved concerning each of the listed solutions.
Before you jump right to the solutions below, it’s recommended you run the SFC and DISM scan to repair corrupt files.
1] Reinitialize the sound card driver
It is possible that the driver installation might be corrupted. In which case, you’ll need to reinitialize the driver installation and see if that resolves the error.
If reinitializing the drivers doesn’t fix the issue, continue with the next solution.
2] Check for malfunctioning sound card drivers and update manually
If Windows 10 won’t let you install the drivers, this solution requires you can try to update them from the Device Manager.
Here’s how:
- Press Windows key + X to open the Power User Menu.
- Tap M on the keyboard to open Device Manager.
- From inside the Device Manager window, expand the menus, and look for the Sound drivers.
- Inspect them to see whether there’s an exclamation or question mark in front of any of them.
- Right-click the driver with an exclamation or question mark, and choose Update Driver from the menu.
- Follow the instructions and provide administrator confirmation if necessary.
- Reboot your device once the drivers are finished installing.
On boot, you can check if the error is resolved. If not continue with the next solution.
3] Use the Add legacy hardware option in Device Manager
This solution is applicable only when Sound, video, and game controllers are missing from Device Manager.
To add legacy hardware option in Device Manager, follow the instructions in the guide provided above in Solution 1.
If still encountering the error, continue with the next solution.
4] Disable Microsoft UAA Bus Driver for High Definition Audio
Since Realtek is the only audio driver that comes with the UAA driver installation inside, unlike the drivers from Conexant od SoundMAX, you can disable the UAA bus, and reinstall the driver. Given that the conflict lies in the UAA driver, removing it will let Realtek install itself properly, along with the UAA bus as well.
To disable the Microsoft UAA Bus driver for HD audio, follow the instructions in the guide provided above in Solution 1.
Hopefully, any of these solutions will work for you!
Related: How to download and reinstall Realtek HD Audio Manager.