Roku用户最近遇到了一些错误。在本指南中，我们将讨论其中两个错误003和0033以及解决此问题的方法。在本文中，我们将看到修复Roku 错误代码 003^{(Roku Error Codes 003)}和 0033 的方法。

修复 Roku 错误代码 003^{(Fix Roku Error Code 003)}，无法更新软件

^{(Roku Error Code 003)}更新Roku应用程序时出现^(Roku)Roku 错误代码 003。有时，糟糕的Internet连接可能是罪魁祸首，但通常情况下，即使Internet工作正常，用户也会报告他们遇到此错误。

经过一番研究，可能有两个原因。服务器可能已关闭或Roku未连接到Internet。以下是确切的错误消息。

Unable to update software

Please try updating again in a message.

For more help, visit

go.roku.com/softwareupdate

这些是您可以做的事情来修复Roku 错误代码 003^{(Roku Error Code 003)}，无法更新软件。

1. 检查 Roku 是否已关闭
2. 切换到 TKIP
3. 允许 Roku 通过防火墙
4. 使用有线网络

让我们详细谈谈它们。

1]检查Roku是否关闭

我们将在本文后面做一些事情来纠正这个问题，但首先，您需要确保Roku没有关闭。您可以使用网站关闭检测器并检查网站是否已关闭。

如果服务器出现故障或正在维护，您需要等待它修复。这可能需要数小时甚至数天，因此请继续检查以继续流式传输。

2]切换到TKIP

Roku与AES不兼容，但它与TKIP完美配合。因此，您需要确保您的“安全选项”^{(Security Options” )}未设置为WPAK2-PSK (AES)。为此，您可以按照给定的步骤操作。

1. 转到路由器的设置。最简单的方法是在浏览器的搜索栏中粘贴其中一个IP 地址^(IP-address)“192.168.0.1、192.168.1.1、192.168.2.1、10.0.1.1、10.0.0.1、10.10.1.1”。
2. 转到 安全 ^(Security )选项卡并将安全选项^{(Security Options )}更改为WPAK2-PSK (TKIP)。
3. 现在，关闭设置^(Settings)并重新启动您的设备。

最后，检查问题是否已解决。

3]允许Roku通过防火墙

如果您在Windows设备上使用^(Windows)Roku并遇到问题，请尝试允许Roku通过防火墙^(Firewall)并查看问题是否仍然存在。为此，您可以按照给定的步骤执行相同的操作。

1. 通过 Win + I.打开 设置 。^(Settings )
2. 单击 Update & Security > Open Windows Security.
3. 转到 Firewall & network protection > Allow an app through firewall.
4. 单击 更改设置 ^{(Change Settings )}并允许Roku通过您当前的网络。

现在，重新启动计算机，看看问题是否仍然存在。

4]使用有线网络

^(Roku)与无线网络相比，Roku或任何其他流媒体服务在有线网络上的效果更好。建立连接相当容易；您只需要使用以太网电缆，将其一端插入路由器^(Router)，另一端插入您正在流式传输的设备。现在，重试更新Roku；希望这次能奏效。

希望您可以借助此处提到的解决方案修复Roku 错误。^{(Roku Error)}

修复 Roku 错误代码 0033^{(Fix Roku Error Code 0033)}，客户无权访问请求的内容

由于各种原因，您可能会在Roku中收到错误代码 0033“客户未获得所请求内容的授权^{(The customer is not authorized for the content requested)}” ，但通常是包装转移的结果。如果您的计费地点与ISP^(ISP)的地点不同，您将看到此错误。但是，我们已经积累了一系列不同的解决方案来纠正这个错误。

这些是您可以做的事情来修复Roku 错误代码 0033^{(Roku Error Code 0033)}，客户无权访问所请求的内容。

1. 更新 Roblox
2. 登出并登入
3. 清除缓存
4. 认证频道
5. 使用移动互联网

让我们详细谈谈它们。

1]更新Roblox

您需要做的第一件事是更新Roblox。更新Roblox的最简单方法是按照给定的步骤操作。

1. 按^(Press)遥控器的主页按钮 5-6 次。
2. 点击快进^{(Fast Forward)}按钮 - 3 次和快退^(Rewind)按钮 - 2 次。
3. 转到 更新软件 ^{(Update Software )}并单击“确定”确认操作。

它将解决问题；如果没有，请继续阅读。

2]退出并登录

您可以解决此问题的另一个解决方案是退出^(Out)并重新登录^(Sign) 您的^(Roku)Roku^(Into)帐户^(Sign)。您需要确保提供正确的凭据。

如果这无济于事，请尝试更改您的密码。

3]清除缓存

有时，退出和登录并不足以从头开始。因此，您需要确保您正在清除缓存^(Cache)并查看问题是否仍然存在。

为此，您可以转到 Settings > Application option > Clear Cache. 这将为您解决“客户未获得所请求内容的授权” ^{(the customer is not authorized for the content requested” )}

4]验证频道

借助正确的激活码对频道进行身份验证将解决该问题。为此，您可以按照给定的步骤操作。

1. 在Roku设备中，您需要从频道列表中选择一个频道。
2. 一个窗口将要求您输入正确的激活码。
3. 单击确定以确认您的操作。
4. 现在，使用您的凭据登录，一切顺利。

现在，检查问题是否已解决。

5]使用移动互联网

这可能听起来有点违反直觉，但请耐心等待。如果您所在的位置与您的计费地点不同，则需要确保您使用的是移动互联网^(Internet)而不是WiFi。这将解决问题。

希望您能够使用这些解决方案修复Roku 错误代码 0033^{(Roku Error Code 0033)}，“客户无权访问所请求的内容” ^{(the customer is not authorized for the content requested” )}。

为什么我的Roku没有连接到互联网^(Internet)？

Roku未连接到Internet的原因可能有多种  。但是要解决错误，您需要确保您的路由器正常工作。您也可以使用以太网^(Ethernet)电缆。

但是，如果问题仍然存在，请尝试检查问题是否对连接到网络的所有设备都是全局性的。为此，您可以转到浏览器，搜索“ Internet Speed test”，然后使用它们来检查您的Internet速度。

如果您的Internet正常，但Roku没有连接到它，请尝试重新启动Roku。为此，您可以转到“设置” ^(Settings )并单击 “System > System Restart. 这将重新启动Roku。与此同时，您应该重新启动您正在播放的设备。

最后，检查问题是否已解决。

如果问题仍然存在，请将您的“安全选项^{(Security Options)}”更改为WPAK2-PSK (TKIP) （上述步骤）。

如何在TCL Roku TV上执行恢复出厂设置？^{(Factory Reset)}

有时，您想执行恢复出厂设置以修复^{(Factory Reset)}Roku TV上的错误。您可以按照给定的步骤在TCL Roku TV上执行恢复出厂设置。^{(Factory Reset)}

1. 按^(Press)遥控器^(Remote)上的“主页”按钮。
2. 转到 设置。^(Settings.)
3. 现在，使用箭头键导航到 System > Advanced System Settings.
4. 单击 恢复出厂设置 并通过单击恢复^{(Factory Reset )}出厂设置所有内容 ^{(Factory Reset everything )}> 确定来确认您的操作 。

最后，您可以重新启动设备，看看您正在处理的问题是否仍然存在。

希望^(Hopefully)在本指南的帮助下，您可以修复Roku 错误代码 003^{(Roku Error Codes 003)}和 0033。

How to fix Roku Error Code 003 or 0033

Roku users are experiencing some errors as of late. In this guide, we will be discussing two of those errors, 003 and 0033, and ways to resolve this. In this article, we will see ways to fix Roku Error Codes 003 and 0033.

Fix Roku Error Code 003, Unable to update software

Roku Error Code 003 is seen while updating the Roku application. Sometimes, a poor Internet connection can be the culprit, but more often than not, users have reported that they are experiencing this error even if the Internet is working fine.

After researching a bit, there can be two reasons. The server might be down or if Roku is not connecting to the Internet. The following is the exact error message.

Unable to update software

Please try updating again in a message.

For more help, visit

go.roku.com/softwareupdate

These are the things you can do to fix Roku Error Code 003, unable to update software.

1. Check if Roku is down
2. Switch to TKIP
3. Allow Roku through Firewall
4. Use Wired Network

Let us talk about them in detail.

1] Check if Roku is down

There are a few things that we will do later in this article to rectify the issue, but first, you need to make sure that Roku is not down. You can use a website down detector and check if the website is down.

If the server is down or under maintenance, you need to wait for it to be fixed. It may take hours or sometimes days, so keep checking to keep streaming.

2] Switch to TKIP

Roku is not compatible with AES, but it works perfectly with TKIP. So, you need to make sure that your “Security Options” is not set to WPAK2-PSK (AES). To do that, you can follow the given steps.

1. Go to your Router’s settings. The easiest way to do that is by pasting one of these IP-address “192.168.0.1, 192.168.1.1, 192.168.2.1, 10.0.1.1, 10.0.0.1, 10.10.1.1” in your Browser’s search bar.
2. Go to the Security tab and change Security Options to WPAK2-PSK (TKIP).
3. Now, close the Settings and restart your device.

Finally, check if the issue is fixed.

3] Allow Roku through Firewall

If you are using Roku on a Windows device and facing the issue, try allowing Roku through Firewall and see if the issue persists. To do that, you can follow the given steps to do the same.

1. Open Settings by Win + I.
2. Click Update & Security > Open Windows Security.
3. Go to Firewall & network protection > Allow an app through firewall.
4. Click Change Settings and allow Roku through your current network.

Now, restart your computer and see if the issue persists.

4] Use Wired Network

Roku or any other streaming service works better with a wired network than with a wireless network. Setting up the connection is fairly easy; you just have to take an ethernet cable, plug it one end into your Router, and another end into the device you are streaming on. Now, retry updating Roku; hopefully, it will work this time.

Hopefully, you can fix the Roku Error with the help of the solutions mentioned here.

Fix Roku Error Code 0033, The customer is not authorized for the content requested

You may get Error Code 0033 “The customer is not authorized for the content requested” in Roku because of various reasons, but usually, they are a result of package shift. If your billing location is different from the location of your ISP, you will see this error. However, we have accumulated a list of different solutions to rectify this error.

These are the things you can do to fix Roku Error Code 0033, The customer is not authorized for the content requested.

1. Update Roblox
2. Sign Out and Sign In
3. Clear Cache
4. Authenticate Channel
5. Use Mobile Internet

Let us talk about them in detail.

1] Update Roblox

The first thing you need to do is to update Roblox. The easiest way to update Roblox is by following the given steps.

1. Press the home button of your remote 5-6 times.
2. Tap the Fast Forward button-3 times and the Rewind button-2 times.
3. Go to Update Software and confirm the action by clicking “OK”.

It will fix the issue; if it doesn’t, continue reading.

2] Sign Out and Sign In

Another solution that you can do to fix the issue is to Sign Out and Sign back Into your Roku account. You need to make sure that you are giving the right credentials.

If this is to no avail, try changing your password as well.

3] Clear Cache

Sometimes, Signing out and Signing in is not enough to start from scratch. So, you need to make sure that you are clearing Cache and see if the issue persists.

To do that, you can go to Settings > Application option > Clear Cache. This will resolve the “the customer is not authorized for the content requested” for you

4] Authenticate Channel

Authenticating the channel with the help of the correct activation code will resolve the issue. To do that, you can follow the given steps.

1. In Roku devices, from the list of channels, you need to select a channel.
2. A window will ask you to enter the correct activation code.
3. Click Ok to confirm your action.
4. Now, sign in using your credentials, and you will be good to go.

Now, check if the issue is fixed.

5] Use Mobile Internet

This might sound a bit counterintuitive but bear with me on this one. If you are at a location different from your billing location, you need to make sure that you use Mobile Internet and not WiFi. This will fix the issue.

Hopefully, you will be able to fix Roku Error Code 0033, “the customer is not authorized for the content requested” with these solutions.

Why is my Roku not connecting to the Internet?

There can be multiple reasons why  Roku is not connecting to the Internet. But to troubleshoot the error, you need to make sure your router is perfectly working. You can also use an Ethernet cable.

However, if the issue persists, try checking if the issue is global to all the devices connected to your network. For that, you can go to a browser, search “Internet Speed test”, and use them to check your Internet speed with it.

If your Internet is fine, but Roku is not connecting to it, try restarting Roku. To do that, you can go to Settings and click System > System Restart. This will restart Roku. Along with it, you should restart the device on which you are streaming on.

Finally, check if the issue is fixed.

If the issue persists, change your “Security Options” to WPAK2-PSK (TKIP) (the steps were aforementioned).

How to perform Factory Reset on TCL Roku TV?

Sometimes, you want to perform Factory Reset to fix an error on Roku TV. You can follow the given steps to perform Factory Reset on TCL Roku TV.

1. Press the “Home” button on your Remote.
2. Go to Settings.
3. Now, use the arrow key to navigate to System > Advanced System Settings.
4. Click Factory Reset and confirm your action by clicking Factory Reset everything > Ok.

Finally, you can restart your device and see if the issue you are dealing with persists.

Hopefully, with the help of this guide, you can fix Roku Error Codes 003 and 0033.

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