Windows Backup是一个内置应用程序，可让用户以一种非常简单的方式在计算机硬盘驱动器上创建其重要数据的备份。但是，一些Windows用户在尝试将重要文件或数据备份到外部驱动器时遇到错误0x800700E1 。此错误代码会阻止用户进行备份。有了这个错误代码，电脑屏幕上提示的完整错误信息是：

Error 0x800700E1: Operation did not complete successfully because the file contains a virus or potentially unwanted software.

如果你也被这个问题困扰，请阅读这篇文章。在本指南中，我们提供了一些可以帮助您解决此问题的有效方法。

Windows 备份^{(Windows Backup)}错误 0x800700E1，操作^(Operation)未成功完成

如果您无法完成Windows 备份^{(Windows Backup)}过程，您可以尝试以下一些方法来解决此问题：

1. 运行防病毒扫描
2. 禁用防病毒软件，然后重试
3. 在Clean Boot State^{(Clean Boot State)}中执行备份。

现在让我们详细了解每种方法：

1]运行防病毒扫描

此错误可能是由于硬盘驱动器上的病毒攻击最终阻止了备份过程而导致的。因此，作为第一个解决方法，您需要执行防病毒扫描。

为此，请使用Win+I键盘快捷键打开 Windows 设置。^{(open Windows Settings)}

然后转到更新和安全^{(Update & Security)}> Windows 安全^{(Windows Security)}。

现在移动到右窗格并单击病毒和威胁防护^{(Virus & threat protection)}。

在防病毒页面上，您将在当前威胁下看到一个^{(Current threats)}快速扫描^{(Quick scan)}按钮。

单击此按钮，它将开始对任何可疑的恶意软件运行防病毒扫描。

这将需要一些时间来完成扫描过程，但您可以在此期间继续使用您的设备。

完成后，它将通知您并显示扫描结果。

如果它显示为没有当前威胁但您仍然面临问题，那么您应该对您的设备运行全面^(Full)扫描。

为此，请单击名为“扫描选项^{(Scan options)}”的链接，然后选择Full scan > Scan now.

此过程可能需要更长的时间（最多一小时）来扫描硬盘驱动器上可用的所有文件和正在运行的程序。

如果您使用的是第 3 方安全软件，请使用它来扫描您的 PC。

如果您愿意，也可以使用独立的按需恶意软件扫描程序^{(standalone on-demand malware scanner)}来扫描您的 PC 。

完成后，检查它是否有助于您解决问题。如果没有，请转到下面的下一个潜在解决方法。

2]禁用^(Disable)防病毒软件并重试

尽管对您的 PC 进行了全面扫描，但如果您的设备上仍然遇到Windows 备份^{(Windows Backup)}错误 0x800700E1，请关闭您的防病毒程序并检查它是否有帮助。

为此，请单击开始^(Start)按钮并键入Windows Security。

从结果列表中，选择Windows 安全^{(Windows Security)} > Virus & threat protection。

现在滚动一点，然后单击病毒和威胁防护设置下的^{(Virus & threat protection settings)}管理设置^{(Manage settings)}链接。

在相应页面上，将实时保护^{(Real-time protection)}切换按钮关闭^(Off)。

如果您使用的是第 3 方安全软件，请暂时禁用它。

按照步骤操作后，重新启动设备并检查问题是否仍然存在。

3]在干净启动状态下^{(Clean Boot State)}执行^(Perform)备份

如果Windows备份错误仍然存​​在，那么作为最后的手段，您需要在Clean Boot State中执行备份。

为此，您首先需要使用Win+S键盘快捷键打开任务栏^(Taskbar)搜索。

在搜索字段中键入系统配置^{(System Configuration)}，然后从结果列表中选择它。

单击^(Click)常规^(General)选项卡，然后单击选择性启动^{(Selective Startup)}。

清除Load Startup Items复选框，并确保选中Load System Services和Use Original boot configuration。

接下来，单击“服务^(Services)”选项卡。选中隐藏所有 Microsoft 服务^{(Hide All Microsoft Services)}复选框。现在单击全部禁用^{(Disable all)}。

Click Apply/OK并重新启动计算机。

这将使Windows进入干净启动状态^{(Boot State)}。

在这里，运行备份并查看它是否有效。

完成工作后，请记住^(Remember)退出Clean Boot State。

相关阅读^{(Related read)}：Windows 备份或系统还原失败，错误 0x80070001、0x81000037、0x80070003。

Windows Backup error 0x800700E1, Operation did not complete

Windows Backup is a buіlt-in application that letѕ users create а backup of their essential data on the computer hard drive in a pretty eаsy waу. However, some Windоws userѕ hаve encountered error 0x800700E1 while trying to back up their important files or data to an external drive. This error code prevents users to backup. With this error code, the full error message that prompts on the computer screen is:

Error 0x800700E1: Operation did not complete successfully because the file contains a virus or potentially unwanted software.

If you are also troubled by this issue then read this post. In this guide, we have included some effective methods that may help you to fix this issue.

Windows Backup error 0x800700E1, Operation did not complete successfully

If you’re not able to complete the Windows Backup process, here are some things you may try to fix this issue:

1. Run Antivirus scan
2. Disable antivirus software and try again
3. Perform the backup in Clean Boot State.

Let’s see now see each method in details:

1] Run an antivirus scan

This error possibly may cause due to the virus attack on the hard drive that ends up preventing the backup process. So as a first workaround, you need to perform an antivirus scan.

To do so, open Windows Settings using Win+I keyboard shortcut.

Then go to Update & Security > Windows Security.

Now move to the right pane and click on the Virus & threat protection.

On the antivirus page, you will see a Quick scan button under Current threats.

Clicking on this button, it will start running an antivirus scan for any suspected malware.

This will take a little time to finish the scanning process but you can continue using your device during this.

Once it completes, it will get you notified and show the result of the scan.

If it displays as no current threats but you’re still facing the problem, then you should run a Full scan of your device.

To do this, click on the link named Scan options and then select Full scan > Scan now.

This process may take a longer time (up to one hour) to scan all files and running programs available on your hard drive.

If you are using 3rd-party security software, use it to scan your PC.

If you wish you may also scan your PC using a standalone on-demand malware scanner.

When it is finished, check if it helped you to solve the problem. If not, then go to the next potential workaround below.

2] Disable antivirus software and try again

In spite of running the full scan of your PC, if you’re still encountering the Windows Backup error 0x800700E1 on your device, then turn off your antivirus program and check if it helps.

To do so, click on the Start button and type Windows Security.

From the result list, select Windows Security > Virus & threat protection.

Now scroll a bit and click Manage settings link under Virus & threat protection settings.

On the corresponding page, switch the Real-time protection toggle button Off.

If you are using 3rd-party security software, disable it temporarily.

After following the procedure, reboot your device and check if the problem still exists.

3] Perform the backup in Clean Boot State

In case, the Windows backup error is still persisting then as a last resort you need to perform the backup in Clean Boot State.

To do so, you first need to open the Taskbar search using Win+S keyboard shortcut.

Type System Configuration in the search field and then select it from the result list.

Click the General tab, and then click Selective Startup.

Clear the Load Startup Items checkbox, and ensure that Load System Services and Use Original boot configuration are checked.

Next, click the Services tab. Select the Hide All Microsoft Services checkbox. Now click Disable all.

Click Apply/OK and restart the computer.

This will put Windows into a Clean Boot State.

Once here, run the backup and see if it works.

Remember to exit the Clean Boot State, once your job is done.

Related read: Windows Backup or System Restore failed, Errors 0x80070001, 0x81000037, 0x80070003.

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