Facebook Marketplace已成为最受欢迎的二手购物应用程序之一，但它并非没有问题。人们越来越多地报告Facebook Marketplace无法在网站或应用程序上加载的问题。
在本文中，我们将介绍导致Facebook Marketplace停止工作的原因以及九种解决方法。
是什么导致Facebook Marketplace停止工作(Working)？
Facebook Marketplace无法运行的原因有多种。例如：
- 可能存在技术问题或随机软件故障，导致Facebook Marketplace无法加载或正常运行
- 您的帐户设置或基本信息可能不正确
- 您的帐户可能因违反社区标准
而被禁止访问Marketplace
- 您可能正在尝试从不受支持的位置
访问Facebook Marketplace
修复 Facebook 市场(Fix Facebook Marketplace)无法正常工作
的9种方法(Ways)
这里有九个解决方案，有望修复您的Facebook 市场(Facebook Marketplace)。我们将从最简单且最有可能奏效的解决方案开始，然后再进行技术性更强的修复，因此从头开始，逐步进行。
1. 检查您的设置和可访问性(Accessibility)
(Facebook Marketplace)并非所有人都可以使用Facebook Marketplace 。仔细检查以下标准，以确保您能够首先访问Marketplace。
- 您的帐户不是全新的。Facebook只允许经验丰富的帐户访问Marketplace，以防止诈骗者和恶意用户。
- 您已年满 18 岁。Facebook不允许 18 岁以下的任何人访问Marketplace。
- 支持您的地区或国家。Facebook Marketplace目前仅在大约 70 个国家/地区(around 70 countries)可用，因此请仔细检查您的是否包含在内。
- 支持您的语言。Facebook Marketplace仅支持大约 13 种语言，因此请检查您是否使用了正确的语言。
- 您的设备兼容。Facebook与所有最新型号的 iPhone、Android和 iPad 兼容。Facebook应用程序不再与Android 2.3 或更早版本或 iOS 7 或更早版本兼容。
- 您的访问权限已被撤销。如果您违反了 Facebook 的任何政策，您可能会被撤销对Marketplace的访问权限。
- 您的互联网连接已关闭。这可能很明显，但请仔细检查您是否可以访问互联网(double-check that you have access to the internet)- 如果您习惯于稳定的连接，这可能会让您措手不及！
2.检查应用程序是最新的
如果您正在使用该应用程序，您可以通过前往Android 上的Google Play Store或iPhone/iPad 上的 iOS Apple Store来检查您的应用程序版本是否是最新的。搜索Facebook应用，如果不是最新版本，请点击更新。(Update)
3. 退出并再次登录
许多Facebook用户报告说，只需注销并重新登录即可解决Marketplace无法正常工作的问题。要在网络浏览器上执行此操作，请选择屏幕右上角的向下箭头，然后选择注销(Log Out)。在应用程序上，选择汉堡包图标，然后向下滚动并选择注销(Log Out)。然后，重新登录并查看Marketplace是否正常工作。
4.重新启动您的设备
如果到目前为止没有任何效果，只需重新启动手机通常就足以清除任何残留的软件故障并重置应用程序。要重新启动您的设备(restart your device)，请按住电源按钮几秒钟，然后点击重新启动(Restart)（在Android上）或拖动滑块（在 iPhone 上）。
5.清除缓存
有时，应用程序或浏览器缓存和临时数据可能会导致软件故障，从而阻止Marketplace正常工作。根据您使用的浏览器，此过程可能会略有不同。以下是在任何浏览器中清除浏览数据的方法(clear browsing data in any browser)。
要清除 Android 设备上的应用程序缓存：
- 打开设置。
- 点击应用程序。
- 找到 Facebook 并选择它。
- 点击存储。
- 点击清除数据和清除缓存。
4. 在您的Web 浏览器(Web Browser)中禁用第三方扩展
如果您使用任何第三方浏览器扩展(third-party browser extensions)、加载项或插件，包括广告拦截器，它们可能会干扰Facebook应用程序的功能。要检查是否是这种情况，请禁用您的扩展程序并一一重新启用它们。在大多数浏览器（例如，Google Chrome或Mozilla Firefox）中，您可以通过选择汉堡包图标> Add附加组件并关闭每一个来执行此操作。
5.尝试不同的浏览器(Different Browser)（或应用程序(App)）
您可以通过尝试在其他浏览器上加载网站来确定是否是您的浏览器导致Marketplace停止工作。(Marketplace)同样(Likewise)，您可以尝试使用该应用程序，看看它是否在那里工作。如果是，则您的常规浏览器存在问题。
6.重新安装市场应用程序
卸载(Uninstall)并重新安装Facebook应用程序将有助于清除该应用程序的任何潜在软件问题。要重新安装Facebook，请点击并按住应用程序图标，然后选择删除(Remove)或卸载(Uninstall)。然后，前往应用商店，搜索Facebook并选择启用(Enable)或下载(Download)。
重新安装后，检查Marketplace是否正常工作。
7. 更改您的地区或语言
由于Facebook仅允许有限数量的国家和语言访问Marketplace，因此您可能居住在不受支持的地区。如果是这种情况，您可以通过更改您的区域来解决它。
但是，请记住，这意味着无论您更改到哪个地区，您都会获得本地广告，这意味着您将无法在您所在的地区进行买卖，而不得不依赖运输。
要更改您的地区或语言：
- 打开脸书。
- 单击(Click)向下箭头并选择设置(Settings)和隐私(Privacy)。
- 单击设置。
- 单击语言和地区。
- 按编辑将您的区域格式和语言更改为受支持的格式和语言之一，然后注销并重新登录。
如果这不起作用，您可能需要使用VPN 来更改您的地理位置(VPN to alter your geolocation)。
注意：如果这是您无法访问Marketplace(Marketplace)的原因，您也可以在技术上更改您的年龄，使其超过 18 岁。但是，我们仅建议您年满 18 岁时执行此操作。否则，您违反了服务条款和(Service)社区政策，并且您的访问权限可能会被撤销。
8. 上诉撤销访问
如果事实证明您因违反 Facebook 的一项政策而被撤销了Marketplace访问权限，您将需要提交上诉。(Marketplace)Facebook 团队(Facebook Team)将审核您的申诉并选择是否再次授予您访问Marketplace的权限。
要对您撤销的访问权限提出上诉：
- 打开脸书。
- 点击市场图标。
- 选择请求审核(Select Request Review)并填写表格。
- 等待(Wait)Facebook 团队(Facebook Team)的回复。
9. 联系 Facebook 支持
如果其他方法都不起作用，您最后的手段是联系Facebook的 24/7 支持团队，希望他们能够查明问题并归还您的Facebook访问权限。您可以通过向Facebook 帮助中心(Facebook Help Center)提交请求来完成此操作。添加有关您的问题的详细信息并将表单提交到支持收件箱。支持团队会尽快回复您。
回到行动
希望这些故障排除技巧能够解决您的Facebook Marketplace错误，让您重新使用该应用程序，准备好买卖任何您想要的东西。记住要警惕诈骗！
Facebook Marketplace Not Working? 9 Ways to Fix
Faсebook Marketplace haѕ become one of the moѕt popular seсond-hand shopping apps, but it isn’t free from issues. People increasingly report problems with Faceboоk Markеtplace not loading on the website or the app.
In this article, we’ll cover what causes Facebook Marketplace to stop working and nine ways you can fix it.
What Causes Facebook Marketplace to Stop Working?
There are several reasons why Facebook Marketplace may not work. For example:
- There may be technical issues or random software glitches preventing Facebook Marketplace from loading or functioning correctly
- Your account settings or basic info may be incorrect
- Your account may be blocked from accessing Marketplace for violating community standards
- You might be trying to access Facebook Marketplace from an unsupported location
9 Ways to Fix Facebook Marketplace Not Working
Here are nine solutions that will hopefully fix your Facebook Marketplace. We’ll begin with the solutions that are easiest and most likely to work and move into the more technical fixes, so start at the beginning and work your way down.
1. Check Your Settings and Accessibility
Facebook Marketplace isn’t available to everyone. Double-check the following criteria to make sure that you’re able to access Marketplace in the first place.
- Your account isn‘t brand new. Facebook only allows seasoned accounts to access Marketplace to prevent scammers and malicious users.
- You’re over 18. Facebook doesn’t allow anyone under 18 to access Marketplace.
- Your region or country is supported. Facebook Marketplace is currently only available in around 70 countries, so double-check that yours is included.
- Your language is supported. Facebook Marketplace only supports around 13 languages, so check whether you’re using the right one.
- Your device is compatible. Facebook has compatibility with all recent models of iPhone, Android, and iPad. The Facebook application is no longer compatible with Android version 2.3 or older or iOS 7 or older.
- You have had your access revoked. If you have violated any of Facebook’s policies, you may have had your access to Marketplace revoked.
- Your internet connection is down. This one might be obvious, but double-check that you have access to the internet—this may catch you off-guard if you’re used to a stable connection!
2. Check the App is Up-To-Date
If you’re using the app, you can check whether your version of the app is up-to-date by heading to the Google Play Store on Android or the iOS Apple Store on iPhone/iPad. Search for the Facebook app and tap Update if it isn’t the latest version.
3. Sign Out and In Again
Many Facebook users report that simply logging out and back in again fixes their issue with Marketplace not working. To do so on a web browser, select the downward arrow at the top-right corner of the screen, then select Log Out. On the app, select the hamburger icon, then scroll down and select Log Out. Then, re-login and see if Marketplace is working.
4. Restart Your Device
If nothing has worked so far, simply rebooting your phone is often enough to clear any residual software glitches and reset the app. To restart your device, press and hold the power button for a few seconds, then tap Restart (on Android) or drag the slider (on iPhone).
5. Clear the Cache
Occasionally, the app or browser cache and temporary data can result in a software glitch that prevents Marketplace from working correctly. Depending on which browser you use, this process might differ slightly. Here’s how you can clear browsing data in any browser.
To clear the app’s cache on an Android device:
- Open Settings.
- Tap Apps.
- Find Facebook and select it.
- Tap Storage.
- Tap Clear data and Clear cache.
4. Disable Third-Party Extensions in Your Web Browser
If you use any third-party browser extensions, add-ons, or plug-ins, including ad blockers, they may be interfering with the functionality of the Facebook app. To check whether this is the case, disable your extensions and re-enable them one by one. In most browsers (for example, Google Chrome or Mozilla Firefox), you can do this by selecting the hamburger icon > Add ons and toggling each one off.
5. Try a Different Browser (or the App)
You can isolate whether it’s your browser causing Marketplace to stop working by trying to load the website on another browser. Likewise, you can try to use the app and see if it’s working there. If it is, there’s a problem with your regular browser.
6. Reinstall the Marketplace App
Uninstalling and reinstalling the Facebook app will help to clear any potential software issues with the app. To reinstall Facebook, tap and hold the app icon and select Remove or Uninstall. Then, head to the app store, search for Facebook and choose Enable or Download.
After it reinstalls, check whether Marketplace is working.
7. Change Your Region or Language
Because Facebook only enables a limited number of countries and languages to access Marketplace, you may live in an unsupported region. If this is the case, you can get around it by changing your region.
However, remember that this will mean you get local ads for whichever region you change to, meaning you won’t be able to buy and sell in your area and will instead have to rely on shipping.
To change your region or language:
- Open Facebook.
- Click the downward arrow and select Settings & Privacy.
- Click Settings.
- Click Language & Region.
- Change your region format and language to one of the supported ones by pressing edit, then log out and log back in.
If this doesn’t work, you may need to use a VPN to alter your geolocation.
Note: You can also technically change your age so that it’s over 18 if this is the reason you’re unable to access the Marketplace. However, we only recommend doing this if you are over 18. Otherwise, you breach the Terms of Service and community policies and may have your access revoked anyway.
8. Appeal Revoked Access
If it turns out you have had your Marketplace access revoked for violating one of Facebook’s policies, you will need to submit an appeal. The Facebook Team will review your appeal and choose whether to grant you access to Marketplace again.
To appeal your revoked access:
- Open Facebook.
- Tap the Marketplace icon.
- Select Request Review and fill in the form.
- Wait for a reply from the Facebook Team.
9. Contact Facebook Support
If nothing else has worked, your last resort is to contact Facebook’s 24/7 support team and hope that they can pinpoint the issue and return your Facebook access. You can do this by submitting a request to the Facebook Help Center. Add details about your problem and submit the form to the support inbox. The support team will get back to you as soon as possible.
Back in Action
Hopefully, these troubleshooting tips will fix your Facebook Marketplace error and get you back on the app, ready to buy and sell whatever you want. Remember to keep your eyes peeled for scams!
