如果在您的 Windows 10 计算机上，您无法登录并且您看到一条消息“由于您的家庭屏幕时间设置，此设备已锁定”(This device is locked because of your family settings for screen time)，那么这篇文章可能会帮助您解决此问题。当您使用Microsoft Family Safety在Windows 10上为孩子的帐户设置屏幕时间限制时，会出现此类问题。
由于您的家庭设备使用时间设置，此设备已锁定
要解决此问题，您可以尝试以下选项：
- 增加屏幕时间限制
- 创建一个新的子帐户。
让我们检查这两个选项。
1]增加屏幕时间限制
如果您设置了屏幕时间限制，例如 8 小时、9 小时等，那么您孩子的帐户将锁定在您设置的确切时间。因此，您需要允许或增加屏幕时间限制。它可以通过三种方式完成：
- 使用Microsoft 家庭安全(Microsoft Family Safety)帐户
- 使用我的父母在这里选项
- 使用发送请求选项。
使用Microsoft 家庭安全(Microsoft Family Safety)帐户
步骤如下：
- 打开Microsoft 家庭安全(Microsoft Family Safety)主页
- 使用您的帐户凭据登录。您需要使用您的父母帐户登录
- 单击可用于您的孩子帐户的更多选项(More options)下拉菜单
- 选择屏幕时间(Screen time)选项
- 向下滚动页面
- 展开Windows 10 设备(Windows 10 devices)部分
- 点击(Click)您的设备被锁定的日期
- 更改屏幕时间限制
- 按完成(Done)按钮。
或者，您也可以使用Microsoft 家庭安全移动应用程序(Microsoft Family Safety mobile app)来增加屏幕时间限制。
使用我的父母在这里选项
当显示此设备由于您的家庭屏幕时间设置而被锁定的消息时，该消息中会提供“我的父母在此”(My Parent is here)选项。您可以单击该选项。之后，它将提示您使用您的父帐户登录。
一旦您使用您的父母帐户登录，它将提供通过下拉菜单扩展，您可以在其中设置分钟（例如 15 分钟、30 分钟、1 小时、8 小时等），以便为您孩子的帐户留出更多时间。(Extend by)选择时间限制，然后按允许(Allow)按钮。
之后，您的孩子将能够再次使用锁定的设备。
使用发送请求选项
此选项还可以帮助您访问已锁定的 Windows 10 设备。您需要做的是访问被锁定的儿童帐户，您将看到相同的消息。在该消息中，有一个发送请求(Send a request)选项。单击该选项。
现在您将在您的家长帐户中收到一封电子邮件。登录到您的电子邮件帐户并打开该电子邮件。在该电子邮件中，您将有额外时间的选项（如 15 分钟、30 分钟等）。
单击(Click)一个选项。它将打开您的Microsoft 家庭安全(Microsoft Family Safety)帐户，您将看到一条消息，说明您今天为孩子提供了更多的屏幕时间。
完成后，您的孩子将能够再次登录并使用他/她的Windows 10帐户。
2]创建一个新的儿童帐户
如果使用上述选项，您仍然无法访问锁定的设备，那么您孩子的帐户很可能已损坏。在这种情况下，您需要使用“设置”应用在 Windows 10 计算机上添加新的子帐户。
阅读：(Read:) 修复我们现在无法连接到 Microsoft 家族的问题。
创建孩子帐户后，访问您的Microsoft 家庭安全(Microsoft Family Safety)帐户，并通过邀请和添加您的孩子来设置家庭，然后他/她将能够登录到他/她的Windows 10设备。稍后，您还可以根据您的要求为您的孩子设置屏幕时间限制。
希望这会有所帮助。
This device is locked because of family settings for screen time
If on your Windows 10 computer, you aren’t able to log in and you see a meѕsage that This device is locked because of your family settings for screen time, then this post might help you solve this problem. Such an issue occurs when you have set up a screen time limit for your child’s account on Windows 10 using Microsoft Family Safety.
This device is locked because of your family settings for screen time
To solve this problem, you can try the following options:
- Increase screen time limit
- Create a new Child account.
Let’s check both options.
1] Increase screen time limit
When you have set up a screen time limit say 8 hours, 9 hours, etc., then your child’s account is locked on the exact time set by you. So, you need to allow or increase the screen time limit. It can be done in three ways:
- Using Microsoft Family Safety account
- Using My Parent is here option
- Using Send a request option.
Using Microsoft Family Safety account
The steps are as follows:
- Open Microsoft Family Safety homepage
- Login with your account credentials. You need to log in with your parent account
- Click on the More options drop-down menu available for your child account
- Select Screen time option
- Scroll down the page
- Expand Windows 10 devices section
- Click on the day for which your device is locked
- Change screen time limit
- Press on the Done button.
Alternatively, you can also use Microsoft Family Safety mobile app to increase the screen time limit.
Using My Parent is here option
When the message is displayed that this device is locked because of your family settings for screen time, a My Parent is here option is given in that message. You can click on that option. After that, it will prompt you to sign in with your parent account.
Once you have signed in with your parent account, it will provide Extend by drop-down menu where you can set minutes (say 15 minutes, 30 minutes, one hour, 8 hours, etc.) to give more time for your child’s account. Select a time limit and then press Allow button.
After that, your child will be able to use the locked device again.
Using Send a request option
This option can also help you access your locked Windows 10 device. What you need to do is access the child account which is locked and you will see the same message. In that message, there is a Send a request option. Click on that option.
Now you will receive an email in your parent account. Login to your email account and open that email. In that email, you will have options (like 15 minutes, 30 minutes, etc.) for extra time.
Click on an option. It will open your Microsoft Family Safety account and you will see a message that you have given your child more screen time today.
Once done, your child will be able to log in and use his/her Windows 10 account again.
2] Create a new Child account
If using the above options, you’re still not able to access the locked device, then chances are your child’s account has gone corrupted. In that case, you need to add a new child account on your Windows 10 computer using the Settings app.
Read: Fix we couldn’t connect to the Microsoft family right now.
Once the child account is created, access your Microsoft Family Safety account, and set up a family by inviting and adding your child, and then he/she will be able to login to his/her Windows 10 device. Later, you can also set up a screen time limit for your child as per your requirements.
Hope this will help.
