当Gmail应用程序不断在您的手机上崩溃时,这非常令人沮丧。该错误使您无法正确阅读收到的电子邮件(unable to properly read your incoming emails),并阻止您发送任何新电子邮件。
Gmail应用程序崩溃的原因有很多。有时,由于应用程序更新、缓存文件错误或手机存储空间不足,会出现此问题。在任何情况下,您都可以自己尝试一些修复,以潜在地修复应用程序并使其恢复正常状态。
重新启动手机以修复 Gmail 应用程序的小问题(Restart Your Phone to Fix Minor Gmail App Issues)
当Gmail应用程序崩溃时,您应该做的第一件事就是重启手机(restart your phone)。这样做可以修复手机上的许多小故障。如果Gmail因这些小问题而崩溃,那么重启是解决问题的可靠方法。
要重启大多数Android手机,请按住手机上的电源(Power)按钮,然后点击手机屏幕上的重启。(Restart)
当手机重新启动时,启动Gmail,它应该可以正常工作。
通过卸载应用程序更新修复 Gmail 崩溃(Fix Gmail From Crashing By Uninstalling the App Updates)
虽然更新应该解决现有问题并带来新功能,但有时,更新最终会成为各种问题的原因。如果在安装应用更新后(installing an app update)Gmail应用开始崩溃,回滚更新应该可以解决您的问题。
- 在您的 Android 手机上启动设置应用程序。(Settings)
- 在设置中进入应用和通知(Apps & notifications)> Gmail。
- 选择Gmail(Gmail)页面右上角的三个点,然后选择卸载更新(Uninstall updates)。
- 在提示中选择“确定(OK)”以删除Gmail应用更新。
- 卸载更新后打开Gmail应用程序,看看您的问题现在是否已解决。
如果卸载更新可以解决您的Gmail应用问题,请禁用该应用的自动更新(disable automatic updates),以免该应用最终再次安装相同的更新。稍后(Later),当Google发布官方修复程序时,您可以重新启用自动更新。
- 在手机上打开Google Play 商店(Google Play Store)。
- 选择搜索框,输入Gmail,然后在搜索结果中点击Gmail旁边的打开。(Open)
- 点击右上角的三个点并禁用启用自动更新(Enable auto update)选项。
清除 Gmail 应用程序的数据和缓存以解决崩溃问题(Clear the Gmail App’s Data and Cache to Resolve Crash Issues)
解决Android应用程序大多数问题的一种方法是清除应用程序的数据(clear your app’s data)和缓存文件。这些文件通常是罪魁祸首并导致各种问题,删除它们应该可以防止Gmail在您的手机上崩溃。
- 访问手机上的“设置”(Settings)应用。
- 在设置中导航到应用和通知(Apps & notifications)> Gmail。
- 点击Gmail 页面上的存储和缓存。(Storage & cache)
- 点击清除缓存(Clear cache),然后点击清除存储(Clear storage)。
- 启动Gmail应用程序。
更新 Gmail 应用(Update the Gmail App)
Gmail在您的手机上崩溃的另一个可能原因是您使用的是旧版本的应用程序。过时的应用程序版本通常存在许多问题,这些问题已在较新的版本中得到修复。
要解决此问题,请从Play商店更新您手机上的Gmail应用:(Gmail)
- 在您的手机上启动Google Play 商店。(Google Play Store)
- 点击搜索框,输入Gmail ,然后在搜索结果中选择打开。(Open)
- 点击Gmail应用页面上的更新以更新应用。(Update)如果您没有看到“更新”(Update)按钮,则表示您已经在使用该应用程序的最新版本。
清理手机的存储空间以防止 Gmail 崩溃(Clean Up Your Phone’s Storage to Prevent Gmail From Crashing)
有时,Gmail会崩溃,因为它在您的手机上找不到存储临时文件的空间。当您的设备空间不足时,通常会发生这种情况。解决此问题的一种方法是通过删除不需要的文件来清理手机上的存储空间。(clean up the storage on your phone)
大多数 Android 手机都带有一个存储分析器,可以告诉您可以安全地删除哪些文件。您甚至可能拥有自动清除(clear junk files)Android 手机上的垃圾文件的功能。
- 打开手机上的设置(Settings)应用程序。
- 在设置屏幕上选择存储。(Storage)
- 您会看到哪种项目类型占用了手机上的多少空间。
- 点击释放空间(Free up space)以获取有关您可以从手机中安全删除的内容的建议,以便为新内容腾出空间。
在 Gmail 应用程序中禁用暗模式(Disable Dark Mode in the Gmail App)
虽然暗模式与(dark mode)Gmail应用程序的崩溃问题没有直接关系,但值得在Gmail应用程序中关闭该模式,看看是否有什么不同。
- 在您的手机上打开Gmail应用程序。(Gmail)
- 点击应用左上角的三个水平线,然后选择设置(Settings)。
- 导航到设置中的常规设置(General Settings)>主题(Theme)。
- 从主题(Theme)菜单中选择浅色(Light)以禁用深色模式。
更新手机上的 Android 系统 WebView(Update Android System WebView on Your Phone)
当您在使用Gmail(Gmail)或任何其他应用程序时遇到崩溃问题时,您应该确保您手机上的Android System WebView服务是最新的。该服务负责各种Android进程,必须保持最新状态才能使应用程序和系统更顺畅地运行。
要更新该服务:
- 在您的手机上启动Google Play 商店。(Google Play Store)
- 点击搜索框,输入Android System WebView,然后在搜索结果中选择该选项。
- 点击应用页面上的更新(Update)以安装最新更新。
将您的 Google 帐户重新添加到您的手机(Re-Add Your Google Account to Your Phone)
如果无论您做什么,Gmail应用程序都继续崩溃,则可能值得从应用程序中(Gmail)删除您的 Google 帐户(removing your Google account),然后重新添加该帐户。这将允许应用程序从头开始,这可能会解决您的问题。
请记住,从Gmail应用程序中删除您的(Gmail)Google帐户意味着从您的手机中删除该帐户。但是,您可以相当轻松地重新添加帐户。
- 打开手机上的设置。(Settings)
- 点击帐户(Accounts),然后选择您的Google帐户。
- 在帐户页面上选择删除帐户。(Remove account)
- 在打开的提示中选择删除帐户(Remove account)以确认您的选择。
- 当您的帐户被删除时,通过进入手机上的设置(Settings)>帐户(Accounts)>添加帐户重新添加帐户。(Add account)
防止 Gmail 应用程序在您的手机上崩溃(Prevent the Gmail App From Crashing on Your Phone)
Gmail通常工作得很好,但它确实存在相当多的问题。如果Gmail(Gmail)恰好是您的主要电子邮件客户端,这些问题有时会影响您的职业生涯。
幸运的是,通过上述方法,您应该能够修复 Gmail(fix Gmail),使其不再崩溃。
Gmail App Crashing? 8 Quick Fixes
It’s extremelу frustrating when thе Gmail app keeps crashing on your phone. The error makеs you unable to properly read your incoming emails, and prevents you from sending any new emails.
There are many reasons the Gmail app crashes. Sometimes, the issue occurs due to an app update, a cache file error, or insufficient storage on your phone. In any case, you can try a few fixes yourself to potentially fix the app and bring it back to normal condition.
Restart Your Phone to Fix Minor Gmail App Issues
When the Gmail app crashes, the first thing you should do is restart your phone. Doing so fixes many minor glitches on the phone. If Gmail crashes due to these minor issues, rebooting is a surefire way to fix the issue.
To restart most Android phones, press and hold down the Power button on the phone and tap Restart on the phone screen.
When the phone boots back up, launch Gmail, and it should work just fine.
Fix Gmail From Crashing By Uninstalling the App Updates
While an update is supposed to fix existing issues and bring new features, sometimes, an update ends up being the reason for various problems. If the Gmail app started crashing after installing an app update, rolling back the update should likely fix your problem.
- Launch the Settings app on your Android phone.
- Head into Apps & notifications > Gmail in Settings.
- Select the three dots at the top-right corner on the Gmail page and choose Uninstall updates.
- Select OK in the prompt to remove the Gmail app updates.
- Open the Gmail app when the updates are uninstalled and see if your issue is now fixed.
If uninstalling an update fixes your Gmail app issue, disable automatic updates for the app so that the app doesn’t end up installing the same update again. Later, when Google releases an official fix, you can re-enable automatic updates.
- Open the Google Play Store on your phone.
- Select the search box, type Gmail, and tap Open next to Gmail in the search results.
- Tap the three dots in the top-right corner and disable the Enable auto update option.
Clear the Gmail App’s Data and Cache to Resolve Crash Issues
One way to fix most issues with Android apps is to clear your app’s data and cache files. These files are often the culprit and cause various problems, and deleting them should prevent Gmail from crashing on your phone.
- Access the Settings app on your phone.
- Navigate to Apps & notifications > Gmail in Settings.
- Tap Storage & cache on the Gmail page.
- Tap Clear cache and then tap Clear storage.
- Launch the Gmail app.
Update the Gmail App
Another possible reason Gmail crashes on your phone is that you’re using an older version of the app. Outdated app versions often have many issues, which have been fixed in newer versions.
To get around this issue, update the Gmail app on your phone from the Play Store:
- Launch the Google Play Store on your phone.
- Tap the search box, type Gmail, and select Open in the search results.
- Tap Update on the Gmail app page to update the app. If you don’t see the Update button, that means you’re already using the up-to-date version of the app.
Clean Up Your Phone’s Storage to Prevent Gmail From Crashing
Sometimes, Gmail crashes as it can’t find the space to store temporary files on your phone. This usually happens when you’re running low on space on your device. One way to fix this is to clean up the storage on your phone by deleting unwanted files.
Most Android phones come with a storage analyzer that tells you what files you can safely get rid of. You might even have the feature to automatically clear junk files on your Android phone.
- Open the Settings app on your phone.
- Select Storage on the Settings screen.
- You’ll see which item type occupies what amount of space on your phone.
- Tap Free up space to get recommendations on what you can safely delete from your phone to make room for new content.
Disable Dark Mode in the Gmail App
While dark mode isn’t directly related to the Gmail app’s crash issues, it’s worth toggling that mode off in the Gmail app to see if that makes any difference.
- Open the Gmail app on your phone.
- Tap the three horizontal lines at the top-left corner of the app and select Settings.
- Navigate to General Settings > Theme in Settings.
- Choose Light from the Theme menu to disable dark mode.
Update Android System WebView on Your Phone
When you experience crash issues with Gmail or any other app, you should ensure the Android System WebView service is up to date on your phone. This service is responsible for various Android processes, and it must be kept up to date for a smoother operation of apps and the system.
To update that service:
- Launch the Google Play Store on your phone.
- Tap the search box, type Android System WebView, and select that option in the search results.
- Tap Update on the app page to install the latest update.
Re-Add Your Google Account to Your Phone
If the Gmail app continues to crash no matter what you do, it might be worth removing your Google account from the app and then re-add the account. This will allow the app to start from scratch, and this might fix your issue.
Keep in mind that removing your Google account from the Gmail app means removing the account from your phone. However, you can add the account back fairly easily.
- Open Settings on your phone.
- Tap Accounts and then choose your Google account.
- Select Remove account on the account page.
- Choose Remove account in the prompt that opens to confirm your choice.
- When your account is removed, re-add the account by heading into Settings > Accounts > Add account on your phone.
Prevent the Gmail App From Crashing on Your Phone
Gmail usually works just fine, but it does have its fair share of issues. These issues can sometimes affect your professional life if Gmail happens to be your primary email client.
Luckily, with the methods outlined above, you should be able to fix Gmail so that it doesn’t crash anymore.