Apple 使Apple 设备之间的内容共享(sharing content between Apple devices)变得非常容易。您可以使用iCloud 共享相册(iCloud Shared Album)功能与朋友和家人共享照片和视频,或从所有 iOS 设备访问它们。但当共享相册(Shared Album)没有显示在您的 iPhone 上或者您突然无法访问它时,
可能会令人沮丧。
共享相册(Shared Album)未显示在您的 iPhone 上有多种原因。也许 iCloud 照片链接已过期,或者您的互联网连接无法正常工作。本文将帮助您排查问题并帮助您解决问题。

1.检查Apple系统状态页面(Apple System Status Page)
如果您的Apple(Apple)设备和公司服务遇到问题,您应该检查Apple 系统状态( Apple System Status)。找到您遇到问题的服务,然后检查它旁边是否有绿灯。绿色表示服务可用并且应该正在运行。如果它旁边有红色,则表明该服务已关闭,您所能做的就是等待苹果(Apple)修复它。

由于您在使用“共享相册”(Shared Album)时遇到问题,请搜索“照片”(Photos)并查看其旁边的圆圈颜色。您还可以查看 iCloud帐户(Account)和登录(Sign)或 iCloud备份(Backup)等相关服务。
2. 关闭低功耗模式
您的 iPhone 可能正在低功耗(Low Power)模式下运行。如果是这种情况,它将停止同步服务,并可能导致 iPhone 的共享相册不显示。同样,共享相册邀请(Shared Album Invite)也不会显示。要查看是否开启了低功耗(Low Power)模式,请查看右上角的电池图标;它应该是绿色或黄色(取决于您的 iPhone 型号)。如果为黄色,则表示低功耗(Low Power)模式已开启。以下是关闭它的方法:
- 前往设置。
- 向下滚动(Scroll)找到电池(Battery)并点击它。

- 关闭低功耗模式。

重新启动您的 iPhone 并打开“照片”(Photos)应用程序,检查您现在是否可以找到共享相册。
3. 检查网络连接
由于共享相册(Shared Album)功能基于 iCloud,因此可以共享 iPhone 的内容。因此,您需要稳定的互联网连接。如果共享相册从您的 iOS 设备中消失,可能是由于连接问题。
打开浏览器并尝试打开任何网站,检查您的 Wi-Fi 是否正常工作。如果您使用移动数据,则可以进行相同的测试。如果互联网连接速度异常缓慢,您应该尝试重置网络设置。按着这些次序:
- 转到“设置”并选择“常规”。

- 向下滚动(Scroll)并点击“传输”(Transfer)或“重置(Reset)iPhone”。

- 选择重置。

- 点击重置网络设置。

尝试连接到您的 Wi-Fi 或移动数据网络,看看是否可以解决问题。
4.更新iOS至最新(Latest)版本
iOS 更新频繁,也许您没有收到最新版本。这可能会导致您的 iPhone 出现许多问题,从意外错误和软件故障到共享相册(Shared Album)不再显示。您应该始终检查 iOS 更新并在需要时安装它们。
- 转到“设置”并选择“常规”。
- 检查软件更新(Software Updates)是否可用。

- (Tap Download)如果有可用更新,
请点击下载并安装。(Install)

一旦您的 iOS 更新到最新,您应该可以毫无问题地查看共享相册(Shared Album)。请注意,即使您使用的是 iOS 16,您也可能需要安装较小的更新才能查看共享相册(Shared Album)或共享相册邀请(Shared Album Invites)。
5.关闭并再次打开(Again)共享相册(Shared Albums Off)
如果更新您的 iOS 也无法解决问题,请尝试关闭共享相册(Shared Albums)功能然后重新打开。重新启用此功能将重置它,并可能修复可能导致您无法首先看到它的任何故障。以下是找到该功能以及如何重置它的位置:
- 前往设置。
- 点击您的 Apple ID 个人资料。

- 点按 iCloud。

- 选择照片。

- 找到共享相册(Locate Shared Albums)并将其关闭然后再次打开。

现在打开照片(Photos)应用程序并检查这是否解决了问题。
6. 退出 iCloud 并重新(Sing Back)登录
如果您仍然看不到共享相册(Shared Album)中您最喜爱的共享图片,或者根本看不到共享相册,则问题出在 iCloud 上。(Shared Album)但如果根据Apple 系统状态(Apple System Status)iCloud 服务在线,则问题出在您这边。您所要做的就是退出并重新登录 iCloud。
- 打开 iPhone 上的“设置”。
- 轻点您的 Apple ID 名称。

- (Scroll)一直向下滚动并点击“注销(Sign)”。

重新启动 iPhone 并等待系统恢复。登录您的 iCloud 帐户并检查这是否解决了问题。iCloud 照片共享应该已恢复。
7. 检查照片链接是否过期
也许您无法访问共享相册(Shared Album),因为您收到的照片(Photo)链接已过期。如果是这种情况,您将收到“检索失败”消息,并且必须向发件人询问新链接。
我们希望上述修复能够恢复您分享相册的能力,以便您可以再次珍惜与亲人的回忆。
Shared Album Not Showing Up on iPhone? 7 Fixes to Try
Apple made sharing content between Apple devices very easy. You can use the iCloud Shared Album feature to share photos and videos with friends and family or to gain access to them from all your iOS devices. But it can be frustrating when the Shared Album doesn’t show up on your iPhone or you suddenly lose access to it.
There are several reasons why Shared Album is not showing up on your iPhone. Perhaps the iCloud photo link expired, or your internet connection isn’t working. This article will help you troubleshoot the problem and help you fix it.

1. Check the Apple System Status Page
If you’re experiencing problems with your Apple device and the company’s services, you should check the Apple System Status. Find the service you are having an issue with, and check if it has a green light next to it. The green color means the service is available and should be working. If it has the red color next to it, then the service is down, and all you can do is wait for Apple to fix it.

Since you’re having trouble with Shared Album, search for Photos and see the circle’s color next to it. You can also check related services such as iCloud Account & Sign In or iCloud Backup.
2. Turn Off the Low Power Mode
Your iPhone may be running on Low Power mode. If this is the case, it’ll stop syncing the services and could cause the iPhone’s shared album not to show up. In the same way, a Shared Album Invite won’t show up. To see if you have the Low Power mode on, look at the battery icon in the top-right corner; it should be green or yellow (depending on the model of your iPhone). If it’s yellow, it means Low Power mode is on. Here’s how to turn it off:
- Go to Settings.
- Scroll down to find Battery and tap it.

- Toggle off the Low Power Mode.

Restart your iPhone and open the Photos app to check if you can find the shared album now.
3. Check Network Connection
Sharing your iPhone’s content is possible because the Shared Album feature is iCloud-based. So, you need a stable internet connection. If a shared album disappeared from your iOS device, it could be due to connectivity issues.
Check if your Wi-Fi works properly by opening your browser and trying to open any website. You can do the same test if you’re using mobile data. If the internet connection is unusually slow, you should try resetting network settings. Follow these steps:
- Go to Settings and select General.

- Scroll down and tap Transfer or Reset iPhone.

- Select Reset.

- Tap Reset Network Settings.

Try connecting to your Wi-Fi or mobile data and see if this solves the issue.
4. Update iOS to the Latest Version
iOS updates frequently, and maybe you didn’t receive the latest one. This could cause many issues with your iPhone, from unexpected bugs and software glitches to Shared Album not showing up anymore. You should always check for iOS updates and install them whenever needed.
- Go to Settings and select General.
- Check if Software Updates are available.

- Tap Download and Install if an update is available.

Once your iOS is up to date, you should have no problem seeing Shared Album. Note that even if you have iOS 16, there could be smaller updates that you need to install to see Shared Album or Shared Album Invites.
5. Turn Shared Albums Off and On Again
If even updating your iOS didn’t help with the problem, try turning the Shared Albums feature off and turning it back on. Re-enabling this feature will reset it and possibly fix any glitches that might be causing you not to be able to see it in the first place. Here’s where to find the feature and how to reset it:
- Go to Settings.
- Tap on your Apple ID Profile.

- Tap iCloud.

- Select Photos.

- Locate Shared Albums and toggle it off and on again.

Now open the Photos app and check if this fixed the issue.
6. Sign Out of the iCloud and Sing Back In
If you still can’t see your favorite shared pictures in Shared Album, or you can’t see Shared Album at all, the issue is with iCloud. But if the iCloud service is online according to the Apple System Status, the problem is on your end. All you have to do is sign out and sign back into the iCloud.
- Open Settings on your iPhone.
- Tap your Apple ID Name.

- Scroll all the way down and tap Sign out.

Restart your iPhone and wait for the system to come back up. Sign in to your iCloud account and check if this solved the issue. iCloud photo sharing should be restored.
7. Check if the Photo Link Expired
Perhaps you can’t access the Shared Album because the Photo link you received expired. If this is the case, you’ll get the “Failed to Retrieve” message and have to ask the sender for a new link.
We hope the above fixes restore your ability to share albums so you can once again cherish your memories with your loved ones.