您正在开车，突然Google 地图(Google Maps)导航无法正常工作。要么应用程序崩溃，要么应用程序导航方向错误，要么谷歌地图(Google Maps)根本找不到适合您的路线。
谷歌地图(Google Maps)的这些问题有许多不同的原因，导致了许多不同的行为。在本指南中，您将了解针对您遇到的Google 地图应用程序问题使用哪种修复程序。(Google Maps)
在大多数情况下，由于与软件本身相关的问题，谷歌地图(Google Maps)会停止正常工作。出于这个原因，从最简单的解决方案（更新应用程序）开始，然后逐步发展到更复杂的解决方案（检查手机设置），这一点很重要。
我们将引导您完成本指南中的每个步骤。
1. 更新谷歌地图
谷歌(Google)经常更新软件以修补错误或关闭任何安全漏洞。因此，确保您的Google 地图(Google Maps)应用程序是最新的非常重要。
- 在您的设备上打开Google Play应用程序并搜索Google Maps。
- 搜索“谷歌地图”。
- 选择绿色更新(Update)按钮。
- 等待(Wait)Google Play完成安装应用更新。
- 选择绿色的打开(Open)按钮以重新启动 Google 地图。
为避免再次遇到此问题，请考虑让Google 地图(Google Maps)自动更新。
- 不要选择Open，而是点击应用程序的名称Google Maps。
- 选择右上角的三个点以打开菜单。
- 选中启用自动更新(Enable auto update)右侧的复选框。
- 在确认窗口中选择打开。(Turn on)
2.重新校准谷歌地图指南针(Google Maps Compass)
谷歌地图(Google Maps)利用您手机中称为磁力计的传感器来确定您的手机指向的方向。
该传感器通过测量您周围地球磁场的强度和方向来工作。这提供了非常准确的指南针功能，但与普通指南针一样，它可能会受到您周围的磁场或电磁场的影响。这可以来自其他电子设备，如计算机、电视机等。
这种干扰的结果是磁力计不如正常准确。因此导致的奇怪的谷歌地图(Google Maps)行为包括：
- 很难在地图上精确定位您的确切位置。
- 您的方向确定不准确(Inaccurate)，导致地图来回旋转。
- 当您搜索地图时，您附近的服务和企业的确定不正确。
解决此问题需要重新校准磁力计。别担心，这是一个简单的过程，只需不到 30 秒。
- 打开谷歌地图(Google Maps)应用程序并点击显示您当前位置的小蓝点。
- 选择屏幕左下方的校准指南针。(Calibrate compass)
- 按照弹出窗口中的说明进行操作（以 8 字形移动手机，每端有一个小扭转）。
- 完成后，您会看到确认您的手机指南针现已校准。
注意(Note)：您还会注意到使用Live View进行校准的另一个选项。如果您选择此选项，您可以将相机对准您周围的商店标志或公共建筑，Google 地图(Google Maps)将使用此信息来确定您的位置和您站立的方向。
完成校准后，重新启动手机并再次启动Google 地图(Google Maps)。
3.启用位置权限
如果 Google 地图根本无法确定您的位置(your location)，则可能是您手机上的“位置(Location)”设置未针对Google 地图(Google Maps)应用正确设置。
- 打开您的Android 设置(Settings)并选择应用程序(Apps)。
- 向下滚动到地图(Maps)应用程序并选择它。
- 选择权限(Permissions)。
- 选择位置(Location)。
- 确保选择始终允许(Allow all the time)。
更新此设置后，重新启动手机并确认Google 地图(Google Maps)现在可以正常工作。
4.开启高精度定位
如果您仍然无法通过Google 地图(Google Maps)准确定位您的位置，您可能需要确保已为您的 Android 位置(your Android location)启用高精度模式。
此模式将使用GPS卫星以及蓝牙(Bluetooth)、Wi-Fi和附近的手机信号塔来提高您的位置准确性。如果没有 High Accuracy，Google Maps将不会使用GPS来获取您的位置，并且无法正常工作。
- 打开 Android 设置并选择位置(Location)。
- 向下滚动到Google Location Accuracy并选择它。
- 确保启用(Make)提高位置准确性(Improve Location Accuracy)右侧的切换。
重新启动您的设备并重新启动Google 地图(Google Maps)。检查您在Google 地图(Google Maps)中的位置的准确性现在是否正常工作。
5.清除谷歌地图缓存和数据
与大多数应用程序一样，Google 地图会保留(Google Maps will retain information)有关您去过的地方、您的地图搜索等信息。此信息包含在应用程序的缓存中。
有时，缓存中的数据可能会过时甚至损坏。清除Google 地图(Google Maps)的缓存和所有保存的数据可以解决Google 地图(Google Maps)无法正常工作的问题。
- 打开 Android 设置并选择应用程序(Apps)。
- 向下滚动到地图(Maps)并选择它。
- 选择存储(Storage)。
- 选择屏幕底部的清除缓存。(Clear cache)
- 选择屏幕底部的清除数据。(Clear data)
- 在确认窗口中选择确定。(OK)
完成后，重新启动Google 地图(Google Maps)并检查您遇到的问题现在是否已解决。
6.重置谷歌播放服务
虽然这种情况很少见，但有时Google Play应用缓存问题会影响Android上已安装的应用。清除应用程序的Google Play 服务(Google Play services)可以解决Google 地图(Google Maps)的异常问题。
- 打开 Android 设置并选择应用程序(Apps)。
- 向下滚动到Google Play 服务(Google Play Services)并选择它。
- 向下滚动并选择存储(Storage)。
- 选择屏幕底部的清除缓存。(Clear cache)
- 选择屏幕左下角的管理存储。(Manage storage)
- 选择清除所有数据(Clear All Data)。
现在重新启动谷歌地图(Google Maps)并检查它现在是否正常工作。
7.重新安装谷歌地图
如果一切都失败了，您需要完全卸载然后重新安装Google 地图(Google Maps)应用程序。这会将所有设置和应用权限重置为默认值，并且应该可以解决您在使用Google 地图(Google Maps)时遇到的所有问题。
- 启动Google Play并搜索“Google 地图”。点击应用程序的名称。
- 在应用页面上，选择卸载(Uninstall)。
- 在确认窗口中，选择卸载(Uninstall)。
- 在Google Play中，再次搜索“Google Maps”，然后选择Install。
安装后，再次启动Google 地图(Google Maps)，希望此时您在使用Google 地图(Google Maps)时遇到的所有问题都已得到解决。
Google Maps Not Working: 7 Ways to Fix It
You’re driving along and suddеnly Google Maрs navigation is not working properly. Either the app is crashing, the app is navigating in thе wrong direction, оr Google Maps can’t find a prоper route for you at all.
These issues with Google Maps have a number of different causes that create many different behaviors. In this guide, you’ll learn about which fix to use for the Google Maps app problem that you’re experiencing.
In most cases, Google Maps will stop working properly because of an issue related to the software itself. For this reason, it’s important to start from the simplest solution (updating the app) and work your way down to the more complicated solutions (checking phone settings).
We’ll walk you through each of these steps in this guide.
1. Update Google Maps
Google frequently updates software to patch bugs or close any security holes. For this reason, it’s important to make sure your Google Maps app is up to date.
- Open the Google Play app on your device and search for Google Maps.
- Search for “Google Maps”.
- Select the green Update button.
- Wait for Google Play to finish installing the app updates.
- Select the green Open button to relaunch Google Maps.
To avoid running into this problem again, consider making Google Maps update automatically.
- Instead of selecting Open, tap the name of the app, Google Maps.
- Select the three dots at the upper right to open the menu.
- Select the checkbox to the right of Enable auto update.
- Select Turn on in the confirmation window.
2. Recalibrate the Google Maps Compass
Google Maps utilizes the sensor in your phone called the magnetometer in order to determine what direction your phone is pointed.
This sensor works by measuring the strength and direction of the Earth’s magnetic fields around you. This provides very accurate compass functionality, but like a regular compass, it can be influenced by magnetic or electromagnetic fields around you. This can be from other electronic devices like computers, television sets, and more.
The result of that interference is that the magnetometer isn’t quite as accurate as normal. Strange Google Maps behaviors that result because of this include:
- Difficulty pinpointing your exact location on the map.
- Inaccurate determination of your direction, resulting in the map spinning back and forth.
- Incorrect determination of services and businesses near you when you search your map.
Fixing this issue requires recalibrating the magnetometer. Don’t worry, this is an easy process and only takes less than 30 seconds.
- Open the Google Maps app and tap the little blue dot that shows your current location.
- Select Calibrate compass at the bottom left of the screen.
- Follow the instructions in the pop-up window (move your phone in a figure-eight pattern with a small twist at each end).
- When finished, you’ll see a confirmation that your phone’s compass is now calibrated.
Note: You’ll also notice another option to calibrate with Live View. If you choose this option, you can point your camera at store signs or public buildings around you, and Google Maps will use this information to determine your location and the direction you’re standing.
Once you’re done calibrating, restart your phone and launch Google Maps again.
3. Enable Location Permissions
If Google Maps can’t pinpoint your location at all, it’s possible that the Location settings on your phone aren’t set properly for the Google Maps app.
- Open your Android Settings and select Apps.
- Scroll down to the Maps app and select it.
- Select Permissions.
- Select Location.
- Make sure Allow all the time is selected.
Once you’ve updated this setting, restart your phone and confirm that Google Maps is now working properly for you.
4. Turn On High Accuracy Location
If you’re still having problems with Google Maps locating your position accurately, you may want to make sure you’ve enabled high accuracy mode for your Android location.
This mode will use GPS satellites in addition to Bluetooth, Wi-Fi, and nearby cell towers to improve the accuracy of your position. Without High Accuracy, Google Maps won’t use GPS for your location and won’t work properly.
- Open Android Settings and select Location.
- Scroll down to Google Location Accuracy and select it.
- Make sure the toggle to the right of Improve Location Accuracy is enabled.
Restart your device and relaunch Google Maps. Check that the accuracy of your position in Google Maps is now working properly.
5. Clear Google Maps Cache and Data
Like most apps, Google Maps will retain information about where you’ve been, your map searches, and more. This information is contained in the app’s cache.
Sometimes, the data in the cache can get outdated or even corrupted. Clearing the cache and all saved data for Google Maps can resolve issues with Google Maps not working.
- Open Android Settings and select Apps.
- Scroll down to Maps and select it.
- Select Storage.
- Select Clear cache at the bottom of the screen.
- Select Clear data at the bottom of the screen.
- Select OK on the confirmation window.
Once you’re finished, relaunch Google Maps and check if the issues you were experiencing are now resolved.
6. Reset Google Play Services
While it’s rare, sometimes issues with the Google Play app cache can affect installed apps on your Android. Clearing the app for Google Play services can resolve unusual issues with Google Maps.
- Open Android Settings and select Apps.
- Scroll down to Google Play Services and select it.
- Scroll down and select Storage.
- Select Clear cache at the bottom of the screen.
- Select Manage storage at the left bottom of the screen.
- Select Clear All Data.
Now relaunch Google Maps and check that it’s now working properly.
7. Reinstall Google Maps
If all else has failed, you’ll need to completely uninstall and then reinstall the Google Maps app. This will reset all settings and app permissions back to default and should fix all issues you’ve been experiencing with Google Maps.
- Launch Google Play and search for “Google Maps”. Tap the name of the app.
- On the app page, select Uninstall.
- On the confirmation window, select Uninstall.
- In Google Play, search for “Google Maps” again, and select Install.
Once installed, launch Google Maps again, and hopefully, at this point, all issues you were experiencing with Google Maps are all resolved.
