您对(Are)Google Drive显示您的帐户存储空间已满感到惊讶，但您知道事实并非如此吗？谷歌(Google)这么说似乎是对的。您的 Google 帐户存储空间(Your Google account storage)用于您的所有服务，包括云端硬盘(Drive)、照片(Photos)和Gmail。
您可能没有存储在云端硬盘(Drive)中的大文件，但您的照片(Photos)服务可能正在使用相当一部分的存储配额。同样，您可能在 Google 的各种在线服务的垃圾箱中有大文件。您已删除这些文件，但它们仍会使用您的空间，因为您尚未将它们从您的帐户中完全删除。
本指南将介绍如何清除各种服务中的项目以释放您的 Google Drive 空间(your Google Drive space)。
从 Google 云端硬盘回收站中删除文件(Delete Files From the Google Drive Trash)
删除文件后，人们经常忘记清除垃圾以永久删除文件。在您清空回收站之前，即使您已删除的文件也会使用您的Google帐户存储空间。
幸运的是，谷歌(Google)可以轻松有选择地一次性删除已删除的文件。就是这样。
- 在您的计算机上启动网络浏览器并打开Google Drive。
- 在网站上登录您的Google Drive帐户。
- 从左侧边栏中选择垃圾箱。(Trash)
- 要单独删除文件，请右键单击文件并从打开的菜单中选择永久删除。(Delete forever)
- 要清除所有垃圾(Trash)文件，请选择文件列表顶部的清空垃圾。(Empty trash)然后，在提示中选择永远删除。(Delete forever)
从 Google Drive 存储中删除大文件(Remove Large Files From the Google Drive Storage)
如果Google 云端硬盘(Google Drive)仍然显示您的存储空间已满，则您的垃圾箱中可能没有大文件。在这种情况下，请分析您的Drive文件，看看您是否可以从中删除一些文件。
Google Drive允许您按大小快速对文件进行排序，从而轻松查找和删除占用存储空间的项目。
- 打开网络浏览器并启动Google Drive。
- 在左侧边栏中选择存储。(Storage)
- 选择文件列表右上角的存储空间。(Storage used)箭头应指向下方。
- 您在云端硬盘(Drive)中最大的文件应显示在顶部。接下来，查看列表中的文件并确定要删除的文件。
- 选择要删除的文件，然后选择顶部的垃圾桶图标。
- 确保在删除文件后清空垃圾箱(Trash)。
删除存储在 Google Drive 上的隐藏应用数据(Delete Hidden App Data Stored on Google Drive)
Google Drive与各种第三方应用程序链接，允许这些应用程序将数据存储在云存储中。当您发现云端硬盘说您的存储空间不足时，值得检查并删除这些应用程序的数据。
这将释放您的云端硬盘空间，可能会修复完整存储错误。
- (Access Google Drive)在您的计算机上访问 Google Drive 。
- 选择网站顶部的齿轮图标。
- 在打开的菜单中选择设置(Settings)。
- 选择左侧边栏中的管理应用程序(Manage Apps)。
- 选择应用程序的选项(Options)，然后选择删除隐藏的应用程序数据(Delete hidden app data)。对您要为其删除数据的每个应用重复此步骤。
从 Google 照片中删除照片和视频(Delete Photos and Videos From Google Photos)
您存储在Google 相册(Google Photos)中的照片和视频会占用大量存储空间，导致云端硬盘(Drive)显示您的帐户空间不足。解决此问题的一种方法是从您的帐户中删除不需要的照片和视频。
这将显着释放您的云端硬盘存储空间并删除完整的存储空间错误消息。
- 在您计算机上的网络浏览器中打开Google 相册(Google Photos)。
- 在左侧边栏中选择照片。(Photos)
- 选择照片或视频左上角的复选标记图标，将其添加到删除列表中。然后，选择要删除的其他项目。
- 选择右上角的垃圾桶图标。
- 在启动的菜单中选择移至垃圾箱(Move to trash)。
- 通过选择左侧边栏中的废纸篓并在右侧窗格中选择清空(Trash)废纸篓来清空废纸篓。(Empty trash)
- 在提示中选择清空废纸篓。(Empty Trash)
压缩您在 Google 相册上的照片和视频(Compress Your Photos and Videos on Google Photos)
在不删除照片和视频的情况下回收您的Google帐户空间的一种方法是减小项目的大小。(Google)Google 相册(Google Photos)允许您压缩多媒体文件，从而减少帐户空间配额的使用。
您可以通过在网站上选择一个选项来压缩已上传到照片的文件。(Photos)该站点将您的文件从原始质量（高质量）转换为存储保护程序质量。这可能会影响文件的质量，但在大多数情况下，这并不明显。
请记住，照片(Photos)会压缩您存储在其他地方的项目，例如Blogger。但是，您的Google Drive和YouTube文件不会受到影响。
- 在您的计算机上打开Google 相册。(Google Photos)
- 选择右上角的齿轮图标。
- 在设置(Settings)页面上选择恢复存储。(Recover storage)
- 在打开的框中选择压缩。(Compress)
在 Gmail 中查找和删除不需要的电子邮件(Find and Delete Unwanted Emails in Gmail)
您的Gmail电子邮件使用的数据量不及(Gmail)照片(Photos)等其他服务。但是，值得检查您的收件箱，看看您是否有任何大的附件文件。您应该删除所有不需要的附件，以便在您的(delete any unwanted attachments)Google帐户中腾出空间。
Gmail 可让您快速找到(Gmail lets you quickly find)电子邮件中的大附件，从而帮助您回收帐户空间。
- 在您计算机上的网络浏览器中启动Gmail。
- 选择搜索邮箱(Search mail)旁边的显示搜索选项(Show search options)图标。
- 从大小(Size)下拉菜单中选择大于。(greater than)
- 在尺寸(Size)下拉菜单旁边的框中输入尺寸。例如，键入10可查找附件大于 10 MB 的所有电子邮件。
- 确保在下拉菜单中选择MB 。然后，选择底部的搜索。(Search)
- 您会看到您的电子邮件在您的帐户中使用了超过 10 MB 的空间。您可以通过首先使用每封电子邮件旁边的复选框图标选择它们来删除这些文件。然后，选择顶部的垃圾桶图标。
- (Empty)通过在左侧边栏中选择垃圾箱并在右侧窗格中选择立即(Trash)清空垃圾箱来(Empty Trash now)清空您的Gmail垃圾箱文件夹。
解决 Google Drive Storage Full 消息(Solve the Google Drive Storage Full Message)
一旦您意识到所有Google产品都使用了您的(Google)Google帐户存储空间，当(Google)云端硬盘(Drive)显示您的存储空间已满时，您就不会感到惊讶了。上面概述的方法将帮助您在各种服务中找到不需要的和占用大量存储空间的文件，这样您就可以摆脱这些文件，并使Google Drive 备份过程(Google Drive backup process)更易于管理。
Google Drive Says Storage Is Full but It’s Not: How to Fix
Are you surprised that Google Drivе says yoυr account storage is full, but you know that’s not the case? It seems Google is right when it ѕays that. Your Google account storage is used across all your services, including Drive, Photos, and Gmail.
You may not have large files stored in Drive, but your Photos service may be using a considerable portion of your storage quota. Similarly, you may have large files in the trash of Google’s various online services. You have deleted these files, but they still use your space as you haven’t entirely removed them from your account.
This guide will cover how to clear items in various services to free up your Google Drive space.
Delete Files From the Google Drive Trash
After deleting a file, people often forget to clear their trash to remove the file forever. Until you empty the trash, even your deleted files use your Google account storage.
Luckily, Google makes it easy to remove your deleted files selectively and all at once. Here’s how.
- Launch a web browser on your computer and open Google Drive.
- Sign in to your Google Drive account on the site.
- Select Trash from the sidebar on the left.
- To delete files individually, right-click a file and choose Delete forever from the open menu.
- To get rid of all your Trash files, choose Empty trash at the top of the file list. Then, select Delete forever in the prompt.
Remove Large Files From the Google Drive Storage
If Google Drive still says your storage is full, you probably didn’t have large files in your trash. In this case, analyze your Drive’s files and see if you can remove some of the files from there.
Google Drive allows you to quickly sort your files by size, making it easy to find and delete the storage-hogging items.
- Open a web browser and launch Google Drive.
- Select Storage in the sidebar on the left.
- Choose Storage used at the top-right corner of the file list. The arrow should point downwards.
- Your largest file in Drive should appear at the top. Next, review the files on the list and decide the ones you’d like to delete.
- Select the files to delete and choose the trash can icon at the top.
- Make sure to empty the Trash after removing the files.
Delete Hidden App Data Stored on Google Drive
Google Drive links with various third-party apps, allowing those apps to store data on the cloud storage. When you find Drive saying you’re running out of storage, it’s worth checking and removing the data for those apps.
That will free up your Drive space, possibly fixing the full storage error.
- Access Google Drive on your computer.
- Select the gear icon at the top of the site.
- Choose Settings in the menu that opens.
- Select Manage Apps in the sidebar on the left.
- Choose Options for an app and select Delete hidden app data. Repeat this step for each app you want to remove the data for.
Delete Photos and Videos From Google Photos
Your photos and videos stored on Google Photos use a lot of storage space, making Drive say you don’t have enough space in your account. One way to fix this issue is to delete the unwanted photos and videos from your account.
That will significantly free up your Drive storage and remove the full storage error message.
- Open Google Photos in a web browser on your computer.
- Select Photos in the left sidebar.
- Select the checkmark icon at the top-left corner of a photo or video to add it to the delete list. Then, select the other items to remove.
- Choose the trash can icon at the top-right corner.
- Select Move to trash in the menu that launches.
- Empty the Trash by selecting Trash in the left sidebar and choosing Empty trash on the right pane.
- Select Empty Trash in the prompt.
Compress Your Photos and Videos on Google Photos
One way to reclaim your Google account space without deleting your photos and videos is to reduce your items’ size. Google Photos allows you to compress your multimedia files, resulting in less usage of your account space quota.
You can compress the files you’ve already uploaded to Photos by choosing an option on the site. The site turns your files from their original quality (high quality) to storage saver quality. This might impact the quality of your files, but in most cases, that wouldn’t be noticeable.
Keep in mind that Photos compresses your items stored in other places, like Blogger. However, your Google Drive and YouTube files aren’t affected.
- Open Google Photos on your computer.
- Select the gear icon at the top-right corner.
- Choose Recover storage on the Settings page.
- Select Compress in the box that opens.
Find and Delete Unwanted Emails in Gmail
Your Gmail emails don’t use as much data as other services, like Photos. However, it’s worth checking your inbox to see if you have any large attachment files. You should delete any unwanted attachments to make space in your Google account.
Gmail lets you quickly find the large attachments in your emails, which helps you reclaim your account space.
- Launch Gmail in a web browser on your computer.
- Choose the Show search options icon next to Search mail box.
- Select greater than from the Size drop-down menu.
- Enter a size in the box next to the Size drop-down menu. For example, type 10 to find all emails with an attachment larger than 10 MB.
- Ensure MB is selected in the drop-down menu. Then, select Search at the bottom.
- You’ll see your emails using more than 10 MB in your account. You can remove these files by first selecting them using the checkbox icon beside each email. Then, select the trash can icon at the top.
- Empty your Gmail trash folder by choosing Trash in the left sidebar and selecting Empty Trash now on the right pane.
Solve the Google Drive Storage Full Message
Once you realize that your Google account storage is used across all Google products, you wouldn’t be surprised when Drive says your storage is full. The methods outlined above will help you find the unwanted and storage-hogging files in various services, so you can get rid of those files and also make the Google Drive backup process more manageable.
