iCloud 照片允许您在所有 iCloud 兼容设备上同步和访问您的照片。(sync and access your photos)此功能在大多数情况下都可以正常工作。但是,有时您可能会发现 iCloud 照片没有同步。发生这种情况时,您的照片不会从您的设备上传到 iCloud 服务。
发生这种情况的原因有很多。也许您尝试将照片上传到的服务器已关闭?还是您的移动数据限制了(your mobile data is restricting)照片上传?我们将在下面向您展示如何解决所有问题。
确保 iCloud 服务器未关闭(Ensure The iCloud Server Is Not Down)
当您对 iCloud 有任何问题(包括照片未同步到 iCloud)时,首先要做的是检查Apple服务器是否出现中断。Apple提供了一个显示其服务器状态的网页。
- 在浏览器中打开一个新标签,然后前往Apple 状态(Apple status)网站。
- 您将看到每个Apple服务器的状态。查找显示照片(Photos)的服务器并检查状态。
如果照片(Photos)服务器已关闭,这就是您的照片无法同步到 iCloud 的原因。您需要等待Apple恢复服务器。
确保在您的设备上启用了 iCloud 照片同步(Make Sure The iCloud Photos Sync Is Enabled On Your Devices)
您的 iCloud 照片未同步的一个原因可能是您的设备上禁用了同步选项。您需要在要访问同步照片的每台设备上启用 iCloud 照片选项。(enable the iCloud Photos option)
Enable iCloud Photos On An iPhone/iPad
- 在您的设备上打开“设置”(Settings)应用。
- 点击屏幕顶部的姓名横幅。
- 在以下屏幕上点击iCloud选项。(iCloud)
- 从屏幕上的所有可用选项中选择照片。(Photos)
- 打开iCloud 照片(iCloud Photos)选项。
在 Mac 上启用 iCloud 照片(Enable iCloud Photos On a Mac)
- 单击Dock 中的Launchpad,搜索照片(Photos)并将其打开。
- 选择顶部菜单栏中的照片选项,然后单击(Photos)首选项(Preferences)。
- 在以下屏幕上选择iCloud标签。(iCloud)
- 勾选iCloud 照片库(iCloud Photo Library)选项。
检查 iCloud 存储要求(Check The iCloud Storage Requirements)
默认情况下,您的 iCloud 帐户提供 5GB 的存储空间来保存您的照片和其他文件。如果您已超出此存储限制,这可能就是您的 iCloud 照片未同步的原因。
解决该问题的一种方法是在您的帐户中腾出空间。您可以通过从您的帐户中删除不必要的文件来做到这一点。(removing unnecessary files)这包括您的云端硬盘文件、照片、视频和其他数据。
解决问题的另一种方法是升级您当前的计划。Apple提供多种付费专业计划,以便在您的帐户中获得更多存储空间。您也可以直接从 iPhone 和 iPad 订阅更大的计划。
允许您的 iOS 设备使用无限的移动数据(Allow Your iOS Device To Use Unlimited Mobile Data)
您的 iPhone 和 iPad 具有一项功能,可在您使用移动数据时限制可同步到您的 iCloud 帐户的照片数量。(synced to your iCloud account)如果您的移动数据提供商提供大量数据限额,您可以禁用此选项并解决您的 iCloud 照片不同步的问题。
- 打开 iPhone 上的设置(Settings)应用程序。
- 向下滚动并点击照片(Photos)选项。
- 选择移动数据(Mobile Data)选项。
- 启用无限更新(Unlimited Updates)选项。
注销并返回您的 iCloud 帐户(Log Out & Back Into Your iCloud Account)
您可以尝试摆脱 iOS 和Mac设备上的照片同步问题的一件事是退出您的 iCloud 帐户,然后重新登录。
On An iPhone/iPad
- 在您的 iOS 设备上打开“设置”应用。(Settings)
- 点击顶部的您的姓名横幅。
- 向下滚动并点击退出(Sign Out)选项。
- 重新登录您的 iCloud 帐户。
在 Mac 上(On a Mac)
- 单击(Click)左上角的Apple标志,然后选择(Apple)System Preferences。
- 选择iCloud。
- 单击退出(Sign Out)按钮。
- 重新登录您的帐户。
更新 Windows PC 上的 iCloud 应用程序(Update The iCloud App On Your Windows PC)
如果您的 iCloud 照片未从Windows计算机同步,可能发生这种情况的一个原因是您使用的是旧版本的iCloud 应用程序(iCloud app)。更新到最新版本应该可以解决问题。
使用更新管理器为 Windows 更新 iCloud(Update iCloud For Windows Using Update Manager)
- 使用 Cortana 搜索搜索 Apple 软件更新并将其打开。(Apple Software Update)
- 在软件列表中选择iCloud ,然后单击底部的安装。(Install)
- 等待(Wait)iCloud 在您的 PC 上更新。
通过重新下载为 Windows 更新 iCloud(Update iCloud For Windows By Redownloading It)
- 打开浏览器并前往iCloud for Windows网站。
- 单击(Click)下载链接将 iCloud 应用程序下载到您的Windows计算机。
重置设备上的网络设置(Reset Network Settings On Your Device)
您的 iPhone 或 iPad 使用网络设置连接到Apple服务器。如果这些设置有问题,您的 iCloud照片(Photos)将不会同步。
如果您不确定是什么设置导致了问题,将所有网络设置重置(resetting all network settings)为默认设置将为您解决问题。
- 在您的 iOS 设备上启动设置应用程序。(Settings)
- 向下滚动(Scroll)并点击显示General的选项。
- (Scroll)一直向下滚动并点击重置(Reset)选项。
- 选择重置网络设置(Reset Network Settings)选项。
- 您的 iPhone 会要求您输入密码。输入密码,您的网络设置将被重置。
更新您的 Apple 设备(Update Your Apple Devices)
如果您在设备上运行过时的 iOS 或 macOS 版本,这可能是您的 iCloud 照片未同步的原因。将您的设备更新到各自操作系统的最新版本应该可以解决此问题。(Updating your devices to the latest versions)
Update iOS On An iPhone/iPad
- 在您的设备上打开“设置”(Settings)应用。
- 点击常规(General)选项。
- 点击软件更新(Software Update)选项。
- 如果有可用更新,您将看到“下载并安装”选项。(Download and Install)点击此选项可更新您的 iOS 设备。
在 Mac 上更新 macOS(Update macOS On a Mac)
- 单击(Click)屏幕左上角的Apple标志,然后选择(Apple)About This Mac。
- 单击软件更新(Software Update)按钮。
- Mac App Store将打开,让您更新 macOS 版本。
上面建议的任何方法是否(Did)解决了您设备上的 iCloud照片(Photos)未同步问题?请在下面的评论中告诉我们。
如果您的问题仍未解决,请考虑在您的 iOS 设备上使用 Google 相册(using Google Photos on your iOS devices)。
8 Troubleshooting Tips For When iCloud Photos Are Not Syncing
iCloud Photos allows you to sync and access your photos on all your iCloud compatible devices. This feature works just fine most of the time. However, sometimes you may find that iCloud Photos are not syncing. When this happens, your photos won’t upload from your device to the iCloud service.
There are many reasons this happens. Maybe the server you’re trying to upload your photos to is down? Or maybe your mobile data is restricting photo uploads? We show you how to fix that all below.
Ensure The iCloud Server Is Not Down
When you have any issues with iCloud including photos not syncing to the iCloud, the first thing to do is to check if Apple servers are experiencing an outage. Apple offers a web page that shows the status of its servers.
- Open a new tab in your browser and head over to the Apple status website.
- You’ll see the status of each Apple server. Look for the server that says Photos and check the status.
If the Photos server is down, that’s why your photos are not syncing to the iCloud. You need to wait for Apple to bring the server back up.
Make Sure The iCloud Photos Sync Is Enabled On Your Devices
One reason why your iCloud Photos are not syncing may be that the sync option is disabled on your devices. You need to enable the iCloud Photos option on each of your devices where you want to access the synced photos.
Enable iCloud Photos On An iPhone/iPad
- Open the Settings app on your device.
- Tap your name banner at the top of your screen.
- Tap the iCloud option on the following screen.
- Select Photos from all the options available on your screen.
- Turn on the iCloud Photos option.
Enable iCloud Photos On a Mac
- Click Launchpad in the Dock, search for Photos and open it.
- Select the Photos option in the top menu bar and click Preferences.
- Choose the iCloud tab on the following screen.
- Tick-mark the iCloud Photo Library option.
Check The iCloud Storage Requirements
By default, your iCloud account offers 5GB of storage to save your photos and other files. If you’ve exceeded this storage limit, that may be why your iCloud Photos are not syncing.
One way to fix that issue is to make space in your account. You can do this by removing unnecessary files from your account. This includes your Drive files, photos, videos, and other data.
The other way to resolve the problem is to upgrade your current plan. Apple offers multiple paid pro plans to get more storage in your account. You can subscribe to a larger plan directly from your iPhone and iPad as well.
Allow Your iOS Device To Use Unlimited Mobile Data
Your iPhone and iPad have a feature that restricts the number of photos that can be synced to your iCloud account while you’re using mobile data. If you have a large data allowance from your mobile data provider, you can disable this option and fix the issue where your iCloud Photos are not syncing.
- Open the Settings app on your iPhone.
- Scroll down and tap the Photos option.
- Select the Mobile Data option.
- Enable the Unlimited Updates option.
Log Out & Back Into Your iCloud Account
One thing you can try to possibly get rid of the photo sync issue on your iOS and Mac devices is to sign out of your iCloud account and then sign back in.
On An iPhone/iPad
- Open the Settings app on your iOS device.
- Tap your name banner at the top.
- Scroll down and tap the Sign Out option.
- Sign back into your iCloud account.
On a Mac
- Click the Apple logo at the top-left corner and choose System Preferences.
- Select iCloud.
- Click the Sign Out button.
- Log back into your account.
Update The iCloud App On Your Windows PC
If your iCloud Photos are not syncing from a Windows computer, one reason why that might happen is that you have an older version of the iCloud app. Updating to the latest version should fix the issue.
Update iCloud For Windows Using Update Manager
- Search for Apple Software Update using Cortana search and open it.
- Select iCloud in the software list and click Install at the bottom.
- Wait while iCloud gets updated on your PC.
Update iCloud For Windows By Redownloading It
- Open a browser and head over to the iCloud for Windows website.
- Click the download link to download the iCloud app to your Windows computer.
Reset Network Settings On Your Device
Your iPhone or iPad utilizes the network settings to connect to the Apple servers. If there’s an issue with these settings, your iCloud Photos won’t sync.
If you aren’t sure what settings are causing the issue, resetting all network settings to the defaults will do the trick for you.
- Launch the Settings app on your iOS device.
- Scroll down and tap the option that says General.
- Scroll all the way down and tap the Reset option.
- Select the Reset Network Settings option.
- Your iPhone will ask you to enter your passcode. Enter the passcode and your network settings will be reset.
Update Your Apple Devices
If you’re running an obsolete iOS or macOS version on your devices, that may be the reason your iCloud Photos are not syncing. Updating your devices to the latest versions of their respective operating systems should fix the issue.
Update iOS On An iPhone/iPad
- Open the Settings app on your device.
- Tap the General option.
- Tap the Software Update option.
- You’ll see the Download and Install option if an update is available. Tap this option to update your iOS device.
Update macOS On a Mac
- Click the Apple logo at the top-left of your screen and select About This Mac.
- Click the Software Update button.
- The Mac App Store will open letting you update your macOS version.
Did any of the methods suggested above fix the iCloud Photos not syncing issue on your devices? Let us know in the comments below.
In case your issue is still not gone, consider using Google Photos on your iOS devices.