Apple Music 是否^{(Does Apple Music)}需要很长时间才能在 iPhone 或Mac上加载？还是它反应迟缓，播放歌曲需要很长时间，或者以任何其他方式表现缓慢？我们将向您展示如何排除故障并解决问题。

^{(Apple Music)}出于多种原因， Apple Music在 iPhone 和Mac上的运行速度可能会变慢。例如，这可能是由于音乐^(Music)应用程序的错误实例、服务器端问题或您的互联网问题。

通过以下解决方案，您应该能够让Apple Music再次正常工作。本教程中与 iPhone 相关的修复也适用于 iPad 和 iPod touch。

1. 强制退出并重新启动 Apple Music 应用^{(Relaunch Apple Music App)}

最好先强制退出并重新启动iPhone 或Mac上的^(Mac)音乐^(Music)应用程序。这应该可以解决导致Apple Music速度变慢的意外故障。

苹果手机

1. ^(Swipe)从屏幕底部向上滑动以打开App Switcher。或者，如果您的 iOS 设备有 主屏幕按钮，请双击主屏幕按钮。^(Home)
2. 滑开音乐卡。

1. 退出主屏幕^{(Home Screen)}并重新启动音乐^(Music)应用程序。

苹果电脑

1. 按Option + Command + Esc启动强制退出应用程序^{(Force Quit Applications)}弹出窗口。
2. 选择音乐^{(Choose Music)}并选择强制退出^{(Force Quit)}。

1. 通过Dock或Launchpad重新启动音乐^(Music)应用程序。

2.检查您的互联网连接速度^{(Internet Connection Speed)}

如果音乐^(Music)应用程序需要很长时间才能连接到Apple服务器，或者您在播放歌曲时遇到问题，请尝试使用在线工具或Fast.com等应用程序检查您的互联网连接速度。如果它看起来很慢：

• 重新启动或软重置您的路由器^{(soft reset your router)}。
• 将您的 iPhone 或Mac连接到不同的 Wi-Fi 网络。

在 iPhone 上，您还可以：

• 打开控制中心并打开飞行模式^{(Airplane Mode)}，然后关闭。
• 从Wi-Fi切换到蜂窝数据。

如果问题仍然存在，请了解更多解决慢速移动设备^{(fix a slow mobile)}或Wi-Fi 连接的^{(Wi-Fi connection)}方法。或者，联系您的互联网服务提供商。

3.降低音频^{(Reduce Audio)}和视频流^{(Video Streaming)}质量

如果您的互联网开始时速度很慢，请降低音频和视频质量，以使Apple Music中的流媒体内容更轻松。

苹果手机

1. 打开设置^(Settings)应用程序，向下滚动，然后点击音乐^(Music)。

1. 点击音频质量。
2. 关闭Lossless Audio旁边的开关。

如果在通过蜂窝数据流式传输音频时出现问题，请点击蜂窝流^(Streaming)式传输并选择高效^{(High Efficiency)}选项。

苹果电脑

1. 打开音乐^(Music)应用程序并在Mac菜单栏 上选择Music > Settings

1. 切换到播放选项卡。
2. 取消选中无损^(Lossless)音频 旁边的框。

如果在流式传输Apple Music视频时出现问题，请打开^{(Apple Music)}流^(Streaming)式传输旁边的下拉菜单，然后选择好^(Good)或更好^(Better)（最高 1080p）。

4. 检查Apple Music 服务器状态^{(Apple Music Server Status)}

如果您的互联网没有问题，您必须检查Apple Music服务器状态。^{(Apple Music)}为此，请使用Safari或其他浏览器访问Apple 的系统状态页面。^{(Apple’s System Status page)}如果Apple Music出现故障，请等待Apple解决问题。应该不会花很长时间。

5.释放存储空间

如果可以使用的存储空间很少，应用程序往往会慢下来，Apple Music也不例外。接下来尝试释放 iPhone 或Mac上的一些空间。

苹果手机

1. 打开iPhone 上的“设置”应用，然后轻点“^(Settings)通用”^(General)。
2. 点击 iPhone 存储。
3. 遵循存储建议（例如，删除旧的Apple TV 视频或 iMessage 附件）或卸载/删除不需要的应用程序。

苹果电脑

1. 打开Apple菜单并选择系统设置^{(System Settings)}。

1. 转到常规 > 存储。

1. 遵循存储建议（例如，清空废纸篓^(Trash)或将文件存储在 iCloud 中）以释放Mac上的存储空间。您还可以检查侧边栏上的各种类别（iOS文件^(Files)、消息^(Messages)和照片）^{(Photos—on)}以删除不需要的项目并回收大量空间。

注意：如果您的Mac运行 macOS Monterey或更早版本，请前往Apple菜单 > 关于本Mac > Storage以访问管理内部存储。

6. 重启你的 iPhone 和 Mac

接下来重新启动您的 iPhone 和Mac。这应该可以解决由系统软件随机故障引起的与音乐相关的持久性问题。

苹果手机

1. 打开iPhone 上的“设置”应用，然后选择“^(Settings)通用”^(General)。
2. 向下滚动^(Scroll)，点击关机^(Shutdown)，然后向右 拖动电源图标。^(Power)

1. 等待 30 秒并按住电源^(Power)按钮，直到看到Apple标志。

苹果电脑

1. 打开Apple菜单并选择重新启动^(Restart)。

1. 重新登录时清除重新打开^(Reopen)窗口旁边的框。
2. 选择重新启动以确认。

7.更新iOS和macOS

将音乐^(Music)应用程序更新到最新版本是解决Apple Music持续减速和其他问题的另一种方法。但是，作为原生应用，更新音乐^(Music)的唯一方法是更新 iPhone 或Mac上的系统软件。

苹果手机

1. 打开iPhone 上的“设置”应用，然后轻点“^(Settings)通用”^(General)。
2. 点击软件更新。
3. 点击下载^{(Tap Download)}并安装^(Install)以安装待处理的 iOS 更新。

苹果电脑

1. 打开Apple菜单并选择系统设置^{(System Settings)}。

1. 选择常规 > 软件更新。

1. 如果有新的 macOS 更新，请 选择立即更新。^(Update)

注意：在 macOS Monterey及更早版本中，进入Apple menu > System Preferences > Software Update以更新系统软件。

8. 禁用和启用 iCloud音乐库^{(Music Library)}

另一个解决Apple Music持续减速和其他问题的修复程序要求您禁用并启用 iCloud音乐库^{(Music Library)}。但是，这将导致您重新下载本地保存的歌曲、专辑和播放列表。

苹果手机

1. 打开设置^(Settings)应用程序，向下滚动，然后点击音乐^(Music)。

1. 禁用Sync Library^{(Sync Library)}旁边的开关。
2. 点击关闭。

苹果电脑

1. 打开“音乐^(Music)”应用，然后在 Mac 的菜单栏上 选择Music > Settings

1. 选择General选项卡并取消选中^(General)Sync Library旁边的框。
2. 选择确定。

强制退出并重新启动iPhone 或Mac上的^(Mac)音乐^(Music)应用程序。然后，重复上述步骤，但打开开关或选中Sync Library旁边的框。或者，您可以尝试使用您的 Apple ID 退出并重新登录您的 iPhone 或 Mac^{(signing out and back into your iPhone or Mac with your Apple ID)}。

9.卸载并重新安装音乐应用程序^{(Music App)}

您可以在 iPhone 上删除并重新安装音乐^(Music)应用程序，以解决应用程序的损坏问题。

1. 打开 iPhone 上的“设置”^(Settings)应用，然后轻点“General > “ iPhone 存储”。
2. 点击音乐。

1. 点击 Delete App^{(Tap Delete App)}，然后再次点击 Delete App^{(Delete App)}进行确认。

1. 重新启动你的 iPhone。
2. 访问App Store，搜索Music，然后重新下载Music应用。

10. 清除 Mac 的系统^(System)和应用程序缓存^{(Application Caches)}

如果Apple Music 相关的^{(Apple Music-related)}减速仅出现在您的Mac上，请尝试清除系统和应用程序缓存。清除Mac缓存的最便捷方法是使用Onyx等免费应用程序。

1. 安装并授权 Onyx。

1. 打开Onyx并切换到维护^{(Maintenance)}选项卡。
2. 选中系统^(System)和应用程序^{(Applications)}旁边的框（如果不是默认设置），然后选择运行^(Run)任务按钮。如果您想了解有关应用程序如何工作的更多信息， 请查看我们的Onyx 演练。^{(Onyx walkthrough)}

如果您不喜欢在Mac^(Mac)上下载第三方应用程序，这里有完整的分步说明来手动清除 Mac 的缓存^{(step-by-step instructions to clear your Mac’s cache manually)}。

联系 Apple 支持

如果上述修复均无帮助，请联系 Apple 支持^{(contact Apple Support)}寻求帮助。他们应该能够找出问题所在，并提供可以为您解决问题的其他解决方案。同时查看Spotify等替代音乐流媒体服务^{(alternative music streaming services)}。

Apple Music Slow on Your iPhone or Mac? Try These 10 Fixes

Does Αpple Music take a long time to load on your iPhone or Mac? Or doeѕ it respond sluggishly, take ages to streаm songs, or behave slowly in any other way? We’ll show you how to troubleshoot and fix the problem.

Apple Music can slow down on the iPhone and Mac for several reasons. For example, it could be due to a buggy instance of the Music app, a server-side issue, or a problem with your internet.

Work your way through the following solutions, and you should be able to get Apple Music working normally again. The iPhone-related fixes in this tutorial also apply to the iPad and iPod touch.

1. Force-Quit and Relaunch Apple Music App

It’s best to begin by force-quitting and relaunching the Music app on your iPhone or Mac. That should resolve unexpected glitches causing Apple Music to slow down.

iPhone

1. Swipe up from the bottom of the screen to open the App Switcher. Or, double-click the Home button if your iOS device has one.
2. Swipe away the Music card.

1. Exit to the Home Screen and relaunch the Music app.

Mac

1. Press Option + Command + Esc to launch the Force Quit Applications pop-up.
2. Choose Music and select Force Quit.

1. Relaunch the Music app via the Dock or Launchpad.

2. Check Your Internet Connection Speed

If the Music app takes a long time to connect to the Apple servers or you have trouble streaming songs, try checking your internet connection speed with an online tool or app like Fast.com. If it appears slow:

• Restart or soft reset your router.
• Connect your iPhone or Mac to a different Wi-Fi network.

On the iPhone, you can also:

• Open the Control Center and toggle Airplane Mode on, then off.
• Switch from Wi-Fi to cellular data.

If the problem persists, learn more ways to fix a slow mobile or Wi-Fi connection. Or, contact your internet service provider.

3. Reduce Audio and Video Streaming Quality

If your internet is slow to begin with, reduce the audio and video quality to make streaming content in Apple Music easier.

iPhone

1. Open the Settings app, scroll down, and tap Music.

1. Tap Audio Quality.
2. Turn off the switch next to Lossless Audio.

If the issue occurs while streaming audio over cellular data, tap Cellular Streaming and pick the High Efficiency option.

Mac

1. Open the Music app and select Music > Settings on the Mac menu bar.

1. Switch to the Playback tab.
2. Uncheck the box next to Lossless audio.

If the issue occurs while streaming Apple Music videos, open the drop-down menu next to Streaming and select Good or Better (Up to 1080p).

4. Check the Apple Music Server Status

You must check the Apple Music server status if there’s nothing wrong with your internet. To do that, visit Apple’s System Status page using Safari or another browser. If Apple Music appears down, wait until Apple resolves the issue. It shouldn’t take long.

5. Free Up Storage Space

Applications tend to slow down to a crawl if there’s little storage to play around with, and Apple Music is no exception. Try freeing up some space on your iPhone or Mac next.

iPhone

1. Open the Settings app on your iPhone and tap General.
2. Tap iPhone Storage.
3. Follow the storage recommendations—e.g., delete old Apple TV videos or iMessage attachments—or offload/delete unwanted apps.

Mac

1. Open the Apple menu and select System Settings.

1. Go to General > Storage.

1. Follow the storage recommendations—e.g., empty the Trash or store files in iCloud—to free up storage on your Mac. You can also check the various categories—iOS Files, Messages, and Photos—on the sidebar to delete unwanted items and reclaim lots of space.

Note: If your Mac runs macOS Monterey or earlier, go to Apple menu > About This Mac > Storage to access to manage the internal storage.

6. Reboot Your iPhone and Mac

Restart your iPhone and Mac next. That should resolve persistent Music-related issues caused by random glitches with the system software.

iPhone

1. Open the Settings app on your iPhone and select General.
2. Scroll down, tap Shutdown, and drag the Power icon to the right.

1. Wait 30 seconds and hold the Power button until you see the Apple logo.

Mac

1. Open the Apple menu and select Restart.

1. Clear the box next to Reopen windows when logging back in.
2. Select Restart to confirm.

7. Update iOS and macOS

Updating the Music app to its latest version is another way to resolve persistent slowdowns and other problems with Apple Music. However, as a native app, the only way to update Music is to update the system software on your iPhone or Mac.

iPhone

1. Open the Settings app on your iPhone and tap General.
2. Tap Software Update.
3. Tap Download and Install to install pending iOS updates.

Mac

1. Open the Apple menu and select System Settings.

1. Select General > Software Update.

1. Select Update Now if there’s a new macOS update.

Note: In macOS Monterey and earlier, go to Apple menu > System Preferences > Software Update to update the system software.

8. Disable and Enable iCloud Music Library

Another fix that resolves persistent slowdowns and other issues with Apple Music requires that you disable and enable iCloud Music Library. However, that will cause you to redownload locally-saved songs, albums, and playlists.

iPhone

1. Open the Settings app, scroll down, and tap Music.

1. Disable the switch next to Sync Library.
2. Tap Turn Off.

Mac

1. Open the Music app and select Music > Settings on the Mac’s menu bar.

1. Select the General tab and uncheck the box next to Sync Library.
2. Select OK.

Force-quit and relaunch the Music app on your iPhone or Mac. Then, repeat the steps above, but turn on the switch or check the box next to Sync Library. Optionally, you can try signing out and back into your iPhone or Mac with your Apple ID.

9. Uninstall and Reinstall the Music App

You can delete and reinstall the Music app on your iPhone to resolve corruption issues with the application.

1. Open the Settings app on your iPhone and tap General > iPhone Storage.
2. Tap Music.

1. Tap Delete App, then Delete App again to confirm.

1. Restart your iPhone.
2. Visit the App Store, search for Music, and redownload the Music app.

10. Clear Your Mac’s System and Application Caches

If Apple Music-related slowdowns only occur on your Mac, try clearing the system and application caches. The most convenient way to clear your Mac’s cache is to use a free app like Onyx.

1. Install and authorize Onyx.

1. Open Onyx and switch to the Maintenance tab.
2. Check the boxes next to System and Applications (if they aren’t by default) and select the Run tasks button. Check our Onyx walkthrough if you want to learn more about how the application works.

If you don’t like downloading third-party apps on your Mac, here are complete step-by-step instructions to clear your Mac’s cache manually.

Contact Apple Support

If none of the fixes above help, contact Apple Support for assistance. They should be able to work out what’s wrong and provide additional solutions that can resolve the issue for you. Check out alternative music streaming services like Spotify in the meantime.

Related posts

• AirPlay 从 iPhone 到 Mac 不工作？试试这 12 个修复

• 充分利用 Apple Music 的 6 个技巧

• 6 Spotify 和 Apple Music 的区别

• Apple Music 家庭共享不起作用？怎么修

• 苹果音乐不工作？10 种修复方法

• 与 Microsoft Paint 类似的 11 款最佳 Mac

• Siri 无法在 Apple TV 上运行？9 种修复方法

• 亲身体验 Apple Music 和 Apple Arcade

• Mac 的最佳防病毒选项

• 适用于 Mac 的 3 种最佳免费 VPN 服务

• HBO Max 应用无法在 Apple TV 上运行？7个修复尝试

• 在 Mac 上充分利用预览的 10 个技巧

• 通用控制不适用于 Mac 和 iPad？试试这 11 个修复

• 什么是“使用 Apple 登录”、如何使用以及安全性如何

• 您应该使用的 7 个最佳 Mac Cleaner 软件工具

• 如何使用 Quicktime 制作 iPhone 截屏视频

• 为什么 Apple Music 会一直暂停？10 个尝试修复

• 如何使用 Apple 的 GarageBand

• Mac 的生动壁纸替代品

• 什么是 iPhone、iPad 和 Mac 上的实时文本