Acer Aspire笔记本电脑的用户可能会遇到一个令人烦恼的问题，即他们的键盘突然停止工作。不同的Acer在线社区一直在讨论这个问题，包括他们的官方论坛(including their official forum board)。
但是，我们将引导您完成五个故障排除步骤，而不是访问这些站点寻求解决方案，当您的(a)Acer键盘不工作时，这些步骤将帮助您。这样，您可以在决定扔掉笔记本电脑之前解决问题。
禁用过滤键
一个原因可能是Filter Keys。此功能允许您的键盘忽略重复(repeated )或简短的(brief )敲击。此功能对于不自觉地重复击键的人很有帮助，但如果这不能描述您，您需要禁用该功能。
- 从选项中选择轻松访问。(Ease of Access )
- 在那里，转到交互(Interaction)部分并选择键盘(Keyboard)。
- 找到使用过滤键(Use
Filter Keys)部分。然后关闭它们。
更新键盘驱动程序
如果您使用的是过时的键盘驱动程序，那么您的键盘最终将停止工作也就不足为奇了。因此，一个简单的解决方案是更新它们。
- 要开始更新，请按Windows键并启动设备管理器(Device Manager)。
- 选择一个设备。右键单击它以显示菜单。在那里，选择更新驱动程序(Update driver)。
- 单击立即安装(Install Now)并等待它完成安装过程。然后启动程序。
- 首先，让它做一个Scan。这将使程序分析您的键盘。执行扫描对于了解您是否使用正确的键盘驱动程序很重要。如果你有错误的，程序将卸载键盘驱动程序。请记住(Remember)，即使您的驱动程序是最新的，错误的键盘驱动程序也可能导致键盘无响应。
- 然后单击更新(Update )按钮。这将自动为您更新键盘的驱动程序。
使用针孔复位
有问题的键盘的根源也可能是您系统中的某些东西。所以修复它的一种方法是重置它。
- 在您的Acer(Acer)笔记本电脑上找到针孔重置按钮。在S13 Core i7 上，它带有一张看起来像是从摇篮中取出的电池的图片。对于其他Acer Aspire
设备，您可能会在其他地方找到它。
- 并非每个型号都设计有针孔复位。因此，如果它不存在，请不要担心。但是，如果您在那里看到它，请按此按钮。然后保持约5秒钟。
- 按下此按钮将启动内部电池重置(internal
battery reset)。
重启笔记本电脑
重新启动笔记本电脑是解决问题的另一个简单方法。
- 要开始该过程，只需按住笔记本电脑的电源按钮即可。在您的笔记本电脑完全关闭之前不要松手。(Don)
- 然后拔下电源线并取出电池。
- 大约五秒钟，让您的笔记本电脑保持原样。然后重新插入笔记本电脑的电源线并返回电池。
- 现在打开你的笔记本电脑。
检查硬件问题
如果您的键盘突然停止工作，硬件问题也可能是罪魁祸首。但只要你小心，这是一个你可以解决的问题。
只需卸下笔记本电脑的外壳即可。然后使用螺丝刀调整笔记本电脑中的螺钉。如果你觉得自己做的不好，建议让高手进来。
将问题告知(Inform)他们。告诉他们他们也需要彻底检查硬件问题。
Keypad Not Working on Acer Laptop? – 5 Troubleshooting Steps
Owners of Acer Aspire laptops сan encounter a bоthersome issue which is that their keypad suddenly stops working. Different Acer online communities have been hаrping about this issue including their official forum board.
But instead of visiting these sites for a solution, we are going to walk you
through five troubleshooting steps that will help you when your Acer keypad is
not working. This way, you can do something about the problem before you decide
to throw away your laptop.
Disable Filter Keys
One cause could be the Filter Keys. This feature allows your keyboard to ignore repeated or brief strokes. This feature is helpful for people with involuntary
tendencies to repeat keystrokes, but if this does not describe you, you need to
disable the feature.
- Press the Windows key and launch Settings.
- Select Ease of Access from the options.
- There, go to the Interaction section and choose Keyboard.
- Find the Use
Filter Keyssection. Then turn
them off.
Update Keypad Driver
If you’re using an outdated keyboard driver,
it shouldn’t come as a surprise that your keypad will eventually stop working.
Therefore, a straightforward solution is to update them.
- To start
the updates, press the Windows key and launch Device Manager.
- Select a
device. Right-click on it to reveal a menu. There, select Update driver.
- You can
also do this with Driver Easy. Just download it from its website and set it
up.
- Click Install Now and wait for it to finish
the installation process.Then
launch the program.
- First,
allow it to do a Scan. This will
make the program analyze your keyboard. Performing a scan is important to know
if you’re using the right keyboard driver. If you have the wrong one, the
program will uninstall the keyboard driver. Remember, even if your driver is
up-to-date, a wrong keyboard driver can also be the cause of a non-responsive
keypad.
- Then
click the Update button. This will
automatically update your keyboard’s drivers for you.
Use Pinhole Reset
The root of a problematic keypad could also be
something in your system. So a way to fix it would be to reset it.
- Find the
pinhole reset button on your Acer laptop. On the S13 Core i7, it comes with a
picture of what seems to be a battery from a cradle. For other Acer Aspire
units, you might find it someplace else.
- Not every
model is designed with a pinhole reset. So if it’s not there, don’t worry about
it. But if you see it there, press this button. Then hold it for about 5
seconds.
- Pressing
this button will start an internal
battery reset.
Reboot Laptop
Rebooting the laptop is another easy fix to
the problem.
- To start
the process, just press and hold your laptop’s power button. Don’t let go until
your laptop is completely off.
- Then
unplug its power cable and remove its battery.
- For about
five seconds, leave your laptop as it is. Then plug back in your laptop’s power
cable and return its battery.
- Now turn
on your laptop.
Check For Hardware Issues
It’s also possible that hardware issues are
the culprit if your keyboard suddenly stops working. But it’s a problem you can
resolve as long as you’re careful.
Just remove your laptop’s cover. Then adjust
the screws in your laptop using a screwdriver. If you don’t think you can do
this well, it’s recommended to let an expert come in.
Inform them of the problem. Tell them they
need to thoroughly check for hardware issues too.
