如果您的队友在Microsoft Teams(Microsoft Teams)中听不到您的声音，则您的麦克风可能有问题。通常，问题很简单且易于修复 - 电缆可能已拔出，或者您需要新的更新来支持Teams中的设备。
在本文中，我们将提供九个故障排除步骤，当您的Microsoft Teams麦克风无法工作时，这些步骤将有所帮助。
如何修复团队中(Teams)麦克风(Microphone)或音频(Audio)不起作用的问题
大多数时候，麦克风和音频问题都可以快速解决。它们通常是由一些简单的问题引起的，例如软件冲突、硬件故障或设备操作系统中的简单故障。
1.检查更新
首先要做的是检查您的Microsoft Teams应用程序是否已完全更新。为此：
- 选择应用程序右上角个人资料图片旁边的虚线。
- 选择检查更新。
- 如果可用，则应将其安装在后台。
注意：如果您使用的是Windows 10或 11，请检查您是否拥有最新版本(latest version)。同样(Likewise)，对于Mac用户，请确保您的设备已完全更新。有时，操作系统过时可能会导致软件不兼容。
2. 确保您没有静音(Muted)（并提高(Increase)音量）
您可能不小心在Teams应用中将自己静音。要进行检查，请选择麦克风图标旁边的开关将其打开。您还可以在Windows上按Ctrl + Spacebar，在Mac上按(Mac)Option + Spacebar。
要检查的第二件事是您没有通过外部静音按钮将麦克风静音。许多麦克风设备都有静音按钮，可能会被意外按下，这通常是导致声音问题的原因。
在Windows上，您可以检查系统本身的麦克风（或音频）是否已静音。
- 在任务栏中(Taskbar)，右键单击扬声器(Speaker)图标。
- 选择声音设置。
- 确保(Make)输入(Input)设备正确。
- 调高主音量。
- 如果仍然没有声音，请再次右键单击扬声器(Speaker)图标，然后选择打开(Open)混音器。
- 确保(Make)您的设备下方的扬声器图标为蓝色且未被划掉。如果是，请选择扬声器(Speaker)图标将其取消静音。
在Mac(Mac)上，您可以按如下方式检查音频设置：
- 从Apple菜单中，选择“系统设置(System Settings)”（或“系统(System) 偏好设置(Preferences)”）。
- 选择声音。
- 选择输入。
- 确保(Make)选择正确的设备并确保输入(Input)音量足够高。
要解决音频问题，请返回System Preferences > Sound并选择“输出”(Output)。选择内置扬声器。确保(Make)静音框未勾选，并将音量滑块向右移动以增加设备音量。
3. 重新启动您的设备
无论您是在Windows、Mac、Android还是 iPhone上使用Microsoft Teams ，简单的重新启动通常可以解决许多问题。(Microsoft Teams)重新启动您的设备，然后重新打开Microsoft Teams。如果麦克风和音频正常工作，那就太好了。如果没有，请继续下一步。
4. 检查团队的麦克风连接
如果还没有任何效果，则需要检查Teams是否可以访问正确的麦克风或音频设备。
- 打开Microsoft Teams桌面应用程序。
- 选择您的个人资料图片旁边的菜单。
- 选择设置。
- 选择设备。
- 在麦克风(Microphone)下，确保选择了正确的设备。
- 选择进行(Select Make)测试呼叫以查看麦克风是否正常工作。
注意：您可以使用Google Chrome(Google Chrome)或Firefox等浏览器通过Web 版Microsoft Teams访问所有这些设置。
5.检查您的设备电缆(Device Cable)（或蓝牙连接(Bluetooth Connection)）
对于桌面用户来说这是一个显而易见的问题，但请确保您的麦克风、扬声器或耳机已正确插入桌面计算机。电缆可能在某个时刻被意外移除。
拔下音频设备并重新插入。如果您的计算机能够识别硬件，则一切都应该正常工作。如果没有，您的设备可能已损坏，或者您的软件由于某种原因无法识别它。
如果您认为是这种情况，请查看我们的故障排除指南，了解如何解决 Windows 10(how to fix common microphone problems in Windows 10)和 11 中的常见麦克风问题。
同样，如果您的外部麦克风是通过蓝牙(Bluetooth)连接的，请尝试断开设备与计算机的连接并重新配对。
6.检查麦克风是否正在使用
其他应用程序可能会干扰您的麦克风和音频。为了确保没有其他应用程序正在使用您的麦克风或阻止麦克风访问Microsoft Teams，请关闭所有其他应用程序。这些应用程序包括Skype、FaceTime以及任何其他可能覆盖Teams 的应用(Teams)程序。
7. 确保团队可以使用您的(Teams Can Access Your)麦克风
下一步是检查Microsoft Teams是否有权在设备设置中访问你的麦克风。如果您是Windows用户，您可以在Windows设置中配置您的应用程序权限：
- 按(Press)Windows键 + I 打开“(Windows)设置”(Settings)。
- 选择“隐私”(Select Privacy)，然后选择“麦克风”(Microphone)。
- 确保(Make)此设备的麦克风(Microphone)访问权限已打开。
- 如果是，请在“允许应用程序访问您的麦克风”下关闭该选项并再次打开。
- 关闭(Close)所有应用程序，重新启动设备，然后重新打开Microsoft Teams以检查它现在是否正常工作。
如果您是 Mac 用户：
- 打开系统偏好设置。
- 选择安全和隐私。
- 选择麦克风。
- 确保(Make)在列表中选择了Microsoft Teams 。(Microsoft Teams)然后，关闭所有应用程序并重新启动Mac。
8.检查您的设备驱动程序
过时的音频驱动程序可能会导致您的网络摄像头、耳机或麦克风停止工作。您可以通过以下方法检查它们是否需要更新（并更新它们）。
在 Windows 上：
- 打开“开始”(Start)，搜索“设备管理器”，然后选择顶部结果。
- 双击声音(Double-click Sound)、视频和游戏控制器。如果此处未列出该设备，它可能位于“成像设备”或“相机”(Cameras)下。
- 在下拉菜单中，右键单击您的外围设备并选择更新(Update)驱动程序。
- 选择(Select Search)自动搜索驱动程序。如果有任何可用的驱动程序更新，向导将查找并安装它们。如果失败，您可以从制造商的网站手动下载最新的驱动程序。然后，选择浏览(Browse)我的计算机以查找驱动程序并选择正确的安装文件。
- 当向导完成安装新驱动程序后，重新启动系统并检查输入设备现在是否可以在Microsoft Teams中工作。
9. 重新安装 Microsoft Teams
如果到目前为止没有任何效果，则需要重新安装该应用程序。有时，完全重新安装将消除导致麦克风或音频功能出现问题的任何软件故障。
要在 Windows 上执行此操作：
- 右键单击(Right-click)“开始”(Start)图标并选择“设置”(Settings)。
- 选择应用程序。
- 向下滚动(Scroll)并选择Microsoft Teams。
- 选择卸载(Choose Uninstall)。再次
选择卸载以确认您的选择。(Select Uninstall)
- (Download)从Microsoft 网站(Microsoft website)下载Microsoft Teams安装程序。
- 双击(Double-click)下载的文件并完成安装向导。
要在Mac上执行此操作，请打开Finder并将Microsoft Teams应用拖到垃圾箱中。然后，从Microsoft 网站(Microsoft website)重新安装该应用程序。
再次被听到
希望本文能够帮助您解决Microsoft Teams(Microsoft Teams)会议中遇到的任何音频或麦克风问题。现在，下次您进行视频通话时，您的同事应该能够清晰地听到您的声音。
Microphone or Audio Not Working in Microsoft Teams? 9 Fixes to Try
If your teammates can’t hear you in Microsoft Teams, уoυ may have an issue with your microphone. Usuallу, the problem is somеthing simple and easy to fix — the cable might have become unplugged or уou need a new update to support the device іn Teams.
In this article, we’ll provide nine troubleshooting steps that will help when your Microsoft Teams microphone isn’t working.
How to Fix Microphone or Audio Not Working in Teams
Most of the time, microphone and audio issues can be resolved quickly. They’re usually caused by something simple like software clashes, hardware faults, or simple glitches in your device’s operating system.
1. Check for Updates
The first thing to do is to check that your Microsoft Teams app is fully updated. To do so:
- Select the dotted line next to your profile picture in the top-right corner of the app.
- Select Check for updates.
- If they’re available, they should be installed in the background.
Note: If you’re using Windows 10 or 11, check that you have the latest version. Likewise, for Mac users, make sure your device is fully updated. Occasionally, software incompatibilities can arise from the operating system being out of date.
2. Make Sure You Aren’t Muted (and Increase Volume)
You might’ve accidentally muted yourself in the Teams app. To check this, select the toggle next to the microphone icon to turn it on. You can also press Ctrl + Spacebar on Windows, or Option + Spacebar on Mac.
The second thing to check is that you haven’t muted your microphone via an external mute button. Many microphone devices have mute buttons which can be accidentally pressed, and often this is the cause of sound issues.
On Windows, you can check whether your microphone (or audio) has become muted in the system itself.
- In the Taskbar, right-click the Speaker icon.
- Select Sound Settings.
- Make sure the Input device is correct.
- Turn up the Master volume.
- If there’s still no sound, right-click the Speaker icon again and select Open volume mixer.
- Make sure that under your device, the speaker icon is blue and isn’t crossed out. If it is, select the Speaker icon to unmute it.
On a Mac, you can check your audio settings as follows:
- From the Apple menu, select System Settings (or System Preferences).
- Select Sound.
- Select Input.
- Make sure the correct device is selected and ensure that the Input volume is sufficiently high.
To fix audio issues, head back to System Preferences > Sound and select Output. Select the built-in speakers. Make sure the mute box isn’t ticked and move the volume slider to the right to increase your device volume.
3. Reboot Your Device
Whether you’re using Microsoft Teams on Windows, Mac, Android, or iPhone, a simple restart often resolves many problems. Restart your device, then reopen Microsoft Teams. If the microphone and audio are working, great. If not, move on to the next step.
4. Check Teams’ Microphone Connection
If nothing has worked yet, it’s time to check whether Teams has access to the correct microphone or audio device.
- Open the Microsoft Teams desktop app.
- Select the menu next to your profile picture.
- Select Settings.
- Select Devices.
- Under Microphone, make sure the correct device is selected.
- Select Make a test call to see whether the microphone is working.
Note: You can access all of these settings via the web version of Microsoft Teams by using a browser such as Google Chrome or Firefox.
5. Check Your Device Cable (or Bluetooth Connection)
This is an obvious one for desktop users, but make sure your microphone, speakers, or headset are plugged into your desktop computer correctly. The cable may have accidentally been removed at some point.
Unplug your audio device and plug it back in. If your computer recognizes the hardware, everything should work correctly. If not, your device might be broken, or your software isn’t recognizing it for some reason.
If you think this is the case, check out our troubleshooting guide on how to fix common microphone problems in Windows 10 and 11.
Likewise, if your external microphone is connected via Bluetooth, try disconnecting and re-pairing the device with your computer.
6. Check If Your Microphone Is In Use
Other apps can interfere with your microphone and audio. To make sure no other apps are using your Microphone or preventing microphone access to Microsoft Teams, close all other apps. These apps include Skype, FaceTime, and anything else that might override Teams.
7. Make Sure Teams Can Access Your Microphone
The next step is to check whether Microsoft Teams has permission to access your microphone in your device settings. If you’re a Windows user, you can configure your app permissions in the Windows settings:
- Press the Windows key + I to open Settings.
- Select Privacy, then select Microphone.
- Make sure Microphone access for this device is on.
- If it is, toggle the option off and back on again under “Allow apps to access your microphone.”
- Close all of your apps, restart your device, and reopen Microsoft Teams to check whether it’s now working.
If you’re a Mac user:
- Open System Preferences.
- Select Security & Privacy.
- Select Microphone.
- Make sure Microsoft Teams is selected in the list. Then, close all apps and restart your Mac.
8. Check Your Device Drivers
Out-of-date audio drivers can cause your webcam, headset, or microphone to stop working. Here’s how you can check whether they need updating (and update them).
On Windows:
- Open Start, search for “Device Manager”, and select the top result.
- Double-click Sound, video, and game controllers. If the device isn’t listed here, it might be under Imaging devices or Cameras.
- In the drop-down menu, right-click your peripheral and select Update driver.
- Select Search automatically for drivers. If there are any driver updates available, the wizard will find and install them. If it fails, you can manually download the latest drivers from the manufacturer’s website. Then, select Browse my computer for drivers and choose the correct installation file.
- When the wizard has completed installing your new drivers, restart your system and check to see whether the input device is now working in Microsoft Teams.
9. Reinstall Microsoft Teams
If nothing has worked so far, it’s time to reinstall the app. Occasionally, a full reinstall will remove any software glitches that are causing problems with your microphone or audio functions.
To do so on Windows:
- Right-click the Start icon and select Settings.
- Select Apps.
- Scroll down and select Microsoft Teams.
- Choose Uninstall. Select Uninstall again to confirm your choice.
- Download the Microsoft Teams installer from the Microsoft website.
- Double-click the downloaded file and complete the installation wizard.
To do so on Mac, open Finder and drag the Microsoft Teams app to the bin. Then, reinstall the app from the Microsoft website.
Get Heard Once Again
Hopefully, this article has helped you fix any audio or microphone issues you were having in your Microsoft Teams meetings. Now, next time you’re on a video call, your colleagues should be able to hear you loud and clear.
