Microsoft Excel 的响应能力问题(responsiveness issues)很常见。这些问题可能来自应用程序的小故障或其他问题。如果您无法通过关闭并重新启动Excel来解决问题。您可能想研究更高级的解决方案。
实际上有多种方法可以在Excel冻结时修复它。您可以在安全模式下启动它，禁用加载项，甚至使用修复实用程序(use the repair utility)来修复所有Office应用程序。以下是一些您可以尝试解决问题的解决方案。
以安全模式打开 Excel(Open Excel in Safe Mode)
检查您配置的选项或加载项是否导致Excel不响应的一种快速方法是以安全模式启动应用程序(launch the app in safe mode)。Excel仅在您执行此操作时加载基本项目，而忽略任何加载项和自定义选项。
这使您可以确定您的加载项是否是罪魁祸首。如果是这种情况，您可以禁用那些有问题的加载项。
- 同时按Windows + R键以打开“运行”(Run)框。
- 在“运行”(Run)框中键入以下内容，然后按Enter：excel.exe /safe
- Excel 应以安全模式打开。
如果Excel在安全模式下加载，则您配置的选项或加载项可能是问题的原因。在这种情况下，请按照下面的第二个修复关闭有问题的加载项。
在 Excel 中禁用加载项(Disable Add-Ins in Excel)
加载项(Add-ins)通常是各种Excel问题的原因，值得关闭这些以查看您的问题是否得到解决。禁用Excel(Excel)加载项很容易，您可以随时快速重新打开它们。
- 同时按Windows + R键打开运行框。(Run)
- 在“运行”(Run)框中键入以下内容，然后按Enter：excel.exe /safe
- 当 Excel 在安全模式下启动时，选择文件(File)>更多(More)>选项。(Options)
- 从左侧边栏中选择加载项。(Add-ins)
- 从Manage下拉菜单中选择COM Add-ins ，然后选择(COM Add-ins)Go。
- 取消选中窗口上显示的所有加载项的复选框。然后，选择确定(OK)。
- 退出Excel并以正常模式（非安全模式）重新打开Excel。
- 如果Excel不再无响应，请一次启用一个加载项以找出罪魁祸首。
Change the Default Printer on Your Windows 10/11 PC
Excel 的无响应问题与您的打印机没有任何直接关系。尽管如此，由于该应用程序使用您打印机的边距，因此值得更改您的默认打印机以查看是否可以解决问题。
您始终可以使用相同的步骤返回到原来的默认打印机。
- 同时按Windows + I键启动设置。(Settings)
- 在设置中选择设备(Devices)，然后选择打印机和扫描仪(Printers & scanners)。
- 从列表中选择一个非默认打印机并选择Manage。
- 选择设为默认值(Set as default)可将新选择的打印机设为默认值。
- 启动Excel并查看应用程序是否响应。
如果您已通过更改默认打印机解决了该问题，则您的打印机驱动程序可能存在问题(printer drivers likely have issues)。在这种情况下，请在 PC 上卸载并重新安装打印机，这很可能会解决您的问题。
如果您愿意，您也可以继续当前设置并在要打印某些内容时选择实际打印机。
禁用您的防病毒软件以修复 Excel 无响应错误(Disable Your Antivirus Software to Fix Excel Not Responding Error)
某些防病毒程序将安全文件检测为可疑文件，这可能是Excel在您的计算机上没有响应的原因。您的Excel应用程序可能会被您的防病毒软件识别为潜在威胁。
在这种情况下，请暂时关闭防病毒保护(turn off your antivirus protection)并查看Excel是否打开。禁用保护的具体步骤因您使用的程序而异。在大多数应用程序中，您可以通过右键单击系统托盘上的程序并选择禁用选项来关闭保护。
如果您的问题通过这样做得到解决，您必须在防病毒软件中将Excel应用程序列入白名单。或者，您可以根据需要选择获取新的防病毒程序(get a new antivirus program)。
修复微软办公室(Repair Microsoft Office)
Microsoft 产品通常包含修复工具(repair tools)，因此您无需寻求任何人的帮助即可修复大多数问题。Microsoft Office也是如此，您可以使用 Office 的修复实用程序只需单击几下即可修复所有MS Office应用程序。(MS Office)
修复工具提供快速修复和在线修复选项。您可以从快速修复选项开始，看看这是否有助于解决您的问题。
- 通过访问开始(Start)菜单、搜索控制面板(Control Panel)并在搜索结果中选择实用程序来打开控制面板。(Control Panel)
- 在控制面板窗口中选择卸载程序。(Uninstall a program)
- 在列表中查找并选择Microsoft Office。然后，选择顶部的更改。(Change)
- 在用户帐户控制(User Account Control)提示中选择是。(Yes)
- 选择快速修复(Quick Repair)选项并选择修复(Repair)。然后，按照屏幕上的说明修复您的Office应用，包括Excel。
- 修复 Office 程序后，重新启动 PC 并启动Excel。
更新 Microsoft Office(Update Microsoft Office)
现有错误也可能导致Excel不响应您的操作。在这种情况下，更新到较新的 Office 版本(newer Office version)可能会解决您的问题。您可以从计算机上的任何Office(Office)应用程序执行Office更新。
由于您不能使用Excel，请使用Word应用程序一次更新所有Office应用程序。(Office)
- 在您的计算机上启动Microsoft Word应用程序。
- 在 Word 中选择“文件(File)” > “帐户”。(Account)
- 选择更新选项(Update Options)>立即(Update Now)更新以更新您的应用程序。
- 当您的应用程序是最新的时，打开Excel，应用程序应该会正常响应。
检查并安装 Windows 更新(Check and Install a Windows Update)
与 Microsoft Office 一样，您也应该使您的 Windows 版本保持最新(keep your Windows version up to date)，以便获得最新的错误修复。Windows通常会自动检查并安装最新更新，您也可以选择运行手动更新检查。
- 按Windows + I键访问设置。(Settings)
- 在设置中选择更新和安全。(Update & Security)
- 选择左侧的Windows 更新(Windows Update)和右侧的检查更新(Check for updates)。
- 安装可用的更新并重新启动您的 PC。
解决 Excel 无响应问题的多种方法(Many Ways to Resolve the Excel Not Responding Issue)
如果您的Excel应用程序变得无响应，并且您无法继续执行电子表格任务，请使用上述一种或多种方法来解决此问题(get around the issue)。一旦你解决了潜在的问题，你的Excel应用程序就会按预期工作。祝你好运！
How to Fix Microsoft Excel When It’s Not Responding
Microsoft Excel’s responsiveness issues are common. The issues could occur from a minor glitch or another problem with the app. If you can’t resolve the issue by closing and relaunching Excel. you might want to look into more advanced solutions.
There are actually various ways to fix Excel when it freezes. You can launch it in safe mode, disable add-ins, and even use the repair utility to fix all Office apps. Here are a few solutions you can try to resolve your problem.
Open Excel in Safe Mode
A quick way to check if your configured options or add-ins are causing Excel not to respond is to launch the app in safe mode. Excel only loads essential items when you do this, leaving out any add-ins and customized options.
This allows you to figure out if your add-ins are the culprit. If that’s the case, you can disable those problematic add-ins.
- Press the Windows + R keys simultaneously to open the Run box.
- Type the following in the Run box and press Enter:excel.exe /safe
- Excel should open in safe mode.
If Excel loads in safe mode, your configured options or add-ins are likely the cause of the issue. In this case, follow the second fix below to turn off the problematic add-ins.
Disable Add-Ins in Excel
Add-ins are often the cause of various Excel issues, and it’s worth turning these off to see if your problems are resolved. It’s easy to disable Excel add-ins, and you can quickly turn them back on whenever you want.
- Open the Run box by pressing Windows + R keys at the same time.
- Type the following in the Run box and press Enter: excel.exe /safe
- Select File > More > Options when Excel launches in safe mode.
- Choose Add-ins from the sidebar on the left.
- Select COM Add-ins from the Manage drop-down menu and choose Go.
- Untick the boxes for all add-ins displayed on the window. Then, select OK.
- Quit Excel and reopen Excel in normal mode (not safe mode).
- If Excel is no longer unresponsive, enable one add-in at a time to find out the culprit one.
Change the Default Printer on Your Windows 10/11 PC
Excel’s unresponsiveness issue doesn’t have anything to do with your printers directly. Still, since the app uses your printer’s margins, it’s worth changing your default printer to see if that resolves the problem.
You can always go back to your original default printer with the same steps.
- Launch Settings by pressing Windows + I keys at the same time.
- Choose Devices followed by Printers & scanners in Settings.
- Select a non-default printer from the list and choose Manage.
- Select Set as default to make the newly selected printer the default.
- Launch Excel and see if the app responds.
If you’ve fixed the issue by changing your default printer, your printer drivers likely have issues. In this case, uninstall and reinstall your printer on your PC, which should most likely resolve your problem.
You may also continue with the current setup and choose the actual printer when you want to print something, if you wish.
Disable Your Antivirus Software to Fix Excel Not Responding Error
Some antivirus programs detect safe files as suspicious ones, which could be why Excel doesn’t respond on your computer. Your Excel app might be recognized as a potential threat by your antivirus.
In this case, temporarily turn off your antivirus protection and see if Excel opens. The exact steps to disable the protection vary by the program you use. In most apps, you can turn off the protection by right-clicking the program on the system tray and choosing the disable option.
If your issue is resolved by doing that, you’ll have to whitelist the Excel app in your antivirus. Or, you may choose to get a new antivirus program if you want.
Repair Microsoft Office
Microsoft products often include repair tools so you can fix most issues without seeking anyone’s help. This is also the case with Microsoft Office, and you can use Office’s repair utility to fix all your MS Office apps in a few clicks.
The repair tool offers both a quick repair and an online repair option. You can start with the quick fix option to see if that helps fix your issue.
- Open Control Panel by accessing the Start menu, searching for Control Panel, and selecting the utility in the search results.
- Choose Uninstall a program on the Control Panel window.
- Find and select Microsoft Office in the list. Then, choose Change at the top.
- Select Yes in the User Account Control prompt.
- Select the Quick Repair option and choose Repair. Then, follow the on-screen instructions to repair your Office apps, including Excel.
- Once your Office programs are fixed, restart your PC and launch Excel.
Update Microsoft Office
An existing bug can also cause Excel not to respond to your actions. In this case, updating to a newer Office version can likely resolve your problem. You can perform an Office update from any Office app on your computer.
Since you can’t use Excel, utilize the Word app to update all your Office apps at once.
- Launch the Microsoft Word app on your computer.
- Select File > Account in Word.
- Choose Update Options > Update Now to update your apps.
- When your apps are up to date, open Excel, and the app should respond normally.
Check and Install a Windows Update
Like Microsoft Office, you should keep your Windows version up to date as well, so you have the most recent bug fixes. Windows usually automatically checks for and installs the latest updates, and you have the option to run a manual update check, too.
- Access Settings by pressing Windows + I keys.
- Choose Update & Security in Settings.
- Select Windows Update on the left and Check for updates on the right.
- Install the available updates and restart your PC.
Many Ways to Resolve the Excel Not Responding Issue
If your Excel app ever becomes unresponsive, and you can’t continue with your spreadsheet tasks, use one or more of the methods above to possibly get around the issue. Once you’ve fixed the underlying problems, your Excel app will work as it’s supposed to. Good luck!
