电子邮件(Email)在现代世界中已经无处不在，人们用它来处理业务、保持联系和接收重要新闻。然而，许多人仍然对“发件箱”文件夹以及它与“已发送”文件夹有何不同感到困惑。
在本文中，我们将解释“发件箱”在Microsoft Outlook(Microsoft Outlook)中的含义、它与“已发送”(Sent)文件夹和“收件箱(Inbox)”文件夹有何不同，以及如何修复电子邮件卡在发件箱中等
常见错误。(fix common errors)
“发件箱”是什么意思？
简而言之，发件箱(Outbox)文件夹是一个临时存储位置，其中保存电子邮件，直到电子邮件成功发送为止。
Outlook和Gmail等电子邮件程序使用“收件箱(Inbox)” 、“发件箱(Outbox)”、“已发送邮件(Sent)”、“垃圾邮件”(Spam)等文件夹来组织其邮箱。这使得邮箱更加用户友好，让您更轻松地浏览电子邮件。
它还可以让您查看电子邮件是否已成功发送，或者是否存在错误。
当您发送电子邮件时，更详细的情况如下：
- 您可以使用电子邮件程序（例如Microsoft Outlook(Microsoft Outlook) ）撰写电子邮件，然后选择“发送”(Send)。
- 电子邮件客户端在与外发邮件服务器建立连接时将您的电子邮件存储在发件箱文件夹中。(Outbox)这称为简单邮件传输协议(Mail Transfer Protocol)( SMTP )，它包含发送外发邮件所需的所有信息。
- 外发电子邮件服务器连接到收件人的邮件服务器，电子邮件到达其收件箱。
- 电子邮件成功发送后，它也会出现在您的“已发送”(Sent)文件夹中。这表明电子邮件不再处于待处理状态，并且已成功转移。
如果由于某种原因无法发送邮件（例如电子邮件客户端无法与交换服务器建立连接(couldn’t establish a connection with the exchange serve)），则该电子邮件将保留在“发件箱”(Outbox)文件夹中，并且Outlook电子邮件客户端将尝试在某个时间重新发送该邮件。晚点。
通常，此故障只会影响使用Microsoft Outlook 365版本的用户，而不影响 Web 应用程序。
如何修复 Outlook 的“电子邮件卡在发件箱”错误
如果您的电子邮件卡在发件箱(Outbox)文件夹中，则意味着MS Outlook无法发送它。导致电子邮件卡住的原因有很多，包括帐户设置不正确、附件过大和互联网连接问题。
以下是修复此错误的方法：
1. 重新启动 Outlook
一些Outlook错误只需重新启动应用程序即可修复。例如，如果您收到消息“发生未知错误。0x80040119 或 080040600”，您的 .ost 或 .pst 文件可能已损坏（这些是Outlook(Outlook)使用的文件）。重新启动Outlook可以解决这些问题。
- 关闭Outlook。要确保没有Outlook进程保留，请按Ctrl + Shift + Esc打开“任务管理器”(Task Manager)，右键单击 Outlook.exe（或Microsoft Outlook），然后选择“结束进程”(End Process)。
- 启动 Outlook(Start Outlook)并检查电子邮件是否已发送。
2. 删除大附件
打开Microsoft Outlook应用程序并登录您的Outlook帐户（如果尚未登录）。然后：
- Select Send/Receive > Work Offline。这会将Outlook置于脱机模式，以便电子邮件提供商不会尝试自动从您的发件箱(Outbox)发送电子邮件。
- (Select Outbox)在导航窗格中(Navigation)选择发件箱，然后将邮件拖到草稿(Drafts)文件夹中。
- 双击(Double-click)该邮件将其打开，然后删除附件。您可能会收到一条错误消息，指出Outlook正在尝试传输邮件。如果是这样，请关闭Outlook并重新启动。
- 重复步骤 1-3。
- 删除附件后，再次选择Send/Receive > Work Offline以将其停用。
- 选择全部发送。
3.检查您的帐户设置
电子邮件保留在发件(Outbox)箱文件夹中的另一个常见原因是“连接后立即发送”设置已关闭。要检查这一点：
- 打开微软 Outlook。
- 在“文件”选项卡中，选择“选项”。
- 在“Outlook 选项”(Outlook Options)下，选择“高级”(Advanced)。然后，在“发送(Send)和接收”部分中，勾选“连接后立即
发送”(Send)旁边的复选框。
- 选择确定。
如果您使用的是较旧版本的Outlook（例如Outlook 2007或 2003），请选择“工具”(Tools)菜单，然后选择“邮件设置”(Mail Setup)。勾选(Tick)连接后立即
发送(Send)旁边的复选框，然后按确定。
4. 检查您的互联网连接(Internet Connection)和交换模式(Exchange Mode)
您的电子邮件可能卡在发件箱(Outbox)中的另一个原因是您的设备未连接到 Internet，或者某些原因阻止 Microsoft Outlook 连接到邮件服务器(preventing Microsoft Outlook from connecting to the mail server)。您可以通过查看Outlook应用程序右下角的状态栏(Status Bar)来检查这一点。
如果显示“脱机工作”，请转到“Send/Receive选项卡，然后打开和关闭“脱机工作”(Work Offline)按钮以重新启动 Outlook 与 Internet 的连接。
要解决此问题，请确保您的互联网工作正常。如果是，则连接问题可能是由您的Microsoft Exchange设置引起的。如果您的Microsoft Exchange电子邮件帐户设置为缓存 Exchange(Cached Exchange)模式，请将其更改为联机(Online)模式配置文件并查看您的邮件是否发送。
为此：
- 打开Outlook，然后按File > Account Settings > Account Settings。
- 将出现一个窗口。(Window)在电子邮件(Email)选项卡中，选择更改...(Change…)
- 选择更多设置。
- 选择“高级”(Advanced)选项卡并取消选中“使用缓存 Exchange 模式”(Use Cached Exchange Mode)。
5.禁用不必要的加载项
如果您在发件箱(Outbox)中打开电子邮件，Outlook会将其标记为“已读”。已知某些加载项（例如Business Contact Manager ( BCM )、Social Connector和Xobni）会阻止从(Xobni)发件箱(Outbox)发送此类电子邮件，但其原因尚不清楚。
如果发生这种情况，您可以禁用加载项并查看电子邮件现在是否发送。否则，您只需将电子邮件从发件箱(Outbox)拖放到草稿(Drafts)文件夹中，然后再次
按“发送”即可。(Send)
6. 配置邮件服务器身份验证(Mail Server Authentication)
如果邮件服务器的身份验证不起作用或配置不正确，则可能会导致发送电子邮件时出现问题。要解决此问题：
- Press File > Account Settings > Account Settings。
- 选择电子邮件(Select Email)并双击您的电子邮件帐户。
- 在“发送服务器”(Outgoing Server)选项卡中，确保设置、用户名和密码与电子邮件提供商推荐的设置、用户名和密码相符。另外，请确保未选中“必需的安全密码身份验证(Required Secure Password Authentication)（SPA）”，除非您的邮件服务器明确需要它。
- 在“高级”(Advanced)选项卡中，检查设置是否与邮件提供商推荐的设置相符。您需要找到服务器所需的端口号。(required port numbers)例如，SMTP连接通常在(SMTP)TCP端口 465
上工作。
注意：此设置仅适用于Outlook 2013和Outlook 2016。要在Outlook 365(Outlook 365)上更改此设置，您可能需要使用高级设置来添加新的电子邮件帐户。
7. 运行 Outlook 修复工具
收件箱修复工具(Inbox Repair Tool)( SCANPST.EXE ) 可用于修复Outlook数据文件中的错误（以(Outlook).pst或 .ost结尾的文件）。这可以解决电子邮件卡在发件箱(Outbox)中的任何问题。要使用此工具，请关闭Outlook并导航到以下位置之一，具体取决于您的Outlook版本：
- Outlook 2019：C:Program Files (x86)Microsoft Office\root\Office16
- Outlook 2016：C:Program Files (x86)Microsoft Office\root\Office16
- Outlook 2013: C:Program Files (x86)Microsoft Office\Office15
- Outlook 2010：C:Program Files (x86)Microsoft Office\Office14
- Outlook 2007：C:Program Files (x86)Microsoft Office\Office12
然后：
- 双击 SCANPST.EXE。
- 选择“浏览”(Select Browse)并找到要扫描的
Outlook 数据文件。(Outlook Data File)
- 按开始。
- 如果该工具发现错误，请选择“修复”(Repair)以尝试修复它们。
- 完成后，重新启动Outlook并检查它现在是否正常工作。
发件箱问题故障排除
当您的Outlook发件箱开始出现故障时，您需要尽快修复它 - 特别是如果您使用Outlook商业版。幸运的是，Outlook用户已经发现了许多针对这一令人沮丧的故障的修复方法。希望(Hopefully)通过本指南，您已经解决了发件箱(Outbox)问题！
What Does “Outbox” Mean in Microsoft Outlook?
Email has become ubiquitous in the modern world, with people using іt for business, to keep in touch, аnd to receive important news. Howevеr, many people are still confused aboυt the “Outbox” folder аnd how it differs from the “Sent” folder.
In this article, we’ll explain what “Outbox” means in Microsoft Outlook, how it differs from the Sent and Inbox folders, and how you can fix common errors like when your email gets stuck in the outbox.
What Does “Outbox” Mean?
In short, the Outbox folder is a temporary storage location where emails are held until the email is sent successfully.
Email programs like Outlook and Gmail organize their mailboxes using folders like Inbox, Outbox, Sent, Spam, and so on. This makes the mailbox more user-friendly and lets you navigate your emails easier.
It also lets you see whether an email has been sent successfully, or if there’s been an error.
When you send an email, here’s what happens in more detail:
- You compose the email using your email program (like Microsoft Outlook), then select Send.
- The email client stores your email in the Outbox folder while it establishes a connection with the outgoing mail server. This is known as a Simple Mail Transfer Protocol (SMTP) and it contains all of the information required to send outgoing mail.
- The outgoing email server connects to the recipient’s mail server and the email arrives in their inbox.
- Once the email message has been sent successfully, it will also appear in your Sent folder. This shows that the email is no longer pending and has been successfully transferred.
If the message couldn’t be sent for some reason — say the email client couldn’t establish a connection with the exchange server — then the email will remain in the Outbox folder, and the Outlook email client will try to resend it at a later time.
Usually, this glitch will only affect people using the Microsoft Outlook 365 version, rather than the web app.
How to Fix Outlook’s “Email Stuck in Outbox” Error
If your email is stuck in the Outbox folder, it means that MS Outlook hasn’t been able to send it. A stuck email can occur for many reasons, including incorrect account settings, large attachments, and internet connectivity problems.
Here’s how to fix this error:
1. Restart Outlook
Some Outlook errors can be fixed by simply restarting the app. For example, if you receive the message “An unknown error has occurred. 0x80040119 or 080040600”, you may have a corrupted .ost or .pst file (these are the files Outlook uses). Restarting Outlook can clear up these glitches.
- Close Outlook. To make sure no Outlook processes remain, press Ctrl + Shift + Esc to open the Task Manager, right-click outlook.exe (or Microsoft Outlook) and select End Process.
- Start Outlook and check if the email is sent.
2. Remove Large Attachments
Open the Microsoft Outlook app and sign in to your Outlook account if you haven’t already. Then:
- Select Send/Receive > Work Offline. This will put Outlook into offline mode so that the email provider doesn’t attempt to send the emails from your Outbox automatically.
- Select Outbox in the Navigation pane and drag the message to your Drafts folder.
- Double-click the message to open it, then delete the attachment. You may receive an error saying that Outlook is trying to transmit the message. If so, close Outlook and restart it.
- Repeat Steps 1-3.
- Once you’ve removed the attachment, select Send/Receive > Work Offline again to deactivate it.
- Select Send All.
3. Check Your Account Settings
Another common cause of emails remaining in the Outbox folder is that the “Send immediately when connected” setting is turned off. To check this:
- Open Microsoft Outlook.
- In the File tab, select Options.
- Under Outlook Options, select Advanced. Then, in the Send and receive section, tick the checkbox next to Send immediately when connected.
- Select OK.
If you’re using an older version of Outlook such as Outlook 2007 or 2003, select the Tools menu, then select Mail Setup. Tick the checkbox next to Send immediately when connected, then press OK.
4. Check Your Internet Connection and Exchange Mode
Another reason that your email might get stuck in the Outbox is that your device is not connected to the internet, or something is preventing Microsoft Outlook from connecting to the mail server. You can check this by looking at the Status Bar at the bottom-right corner of the Outlook app.
If it says “Working Offline”, go to the Send/Receive tab and toggle the Work Offline button on and off to restart Outlook’s connection to the internet.
To fix this, make sure your internet is working correctly. If it is, then the connectivity problem might be caused by your Microsoft Exchange settings. If your Microsoft Exchange email account is set to Cached Exchange mode, change it to an Online mode profile and see if your mail sends.
To do so:
- Open Outlook, then press File > Account Settings > Account Settings.
- A Window will appear. In the Email tab, select Change…
- Select More Settings.
- Select the Advanced tab and untick Use Cached Exchange Mode.
5. Disable Unnecessary Add-ins
If you open an email in your Outbox, Outlook will mark it as “Read”. Some add-ins, such as Business Contact Manager (BCM), Social Connector, and Xobni are known to prevent such emails from being sent from the Outbox, though the reason for this is unknown.
If this occurs, you can disable the add-ins and see if the email now sends. Otherwise, you can simply drag and drop the email from the Outbox to your Drafts folder, then press Send once again.
6. Configure Mail Server Authentication
If the authentication with the mail server doesn’t work or is configured incorrectly, it can cause issues when sending emails. To fix this:
- Press File > Account Settings > Account Settings.
- Select Email and double-click your email account.
- In the Outgoing Server tab, make sure the settings, user name, and password match those recommended by your email provider. Also, make sure “Required Secure Password Authentication (SPA)” is unchecked unless your mail server explicitly needs it.
- In the Advanced tab, check that the settings match those recommended by your mail provider. You’ll need to find the required port numbers for your server. For example, SMTP connections usually work on TCP port 465.
Note: This setting is only available on Outlook 2013 and Outlook 2016. To change this on Outlook 365, you may need to use advanced setup to add a new email account.
7. Run the Outlook Repair Tool
The Inbox Repair Tool (SCANPST.EXE) can be used to repair errors in Outlook data files (those ending in .pst or .ost). This can clear up any issues with emails getting stuck in the Outbox. To use this tool, close Outlook and navigate to one of the following locations, depending on your Outlook version:
- Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16
- Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
- Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
- Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
- Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12
Then:
- Double-click SCANPST.EXE.
- Select Browse and locate the Outlook Data File you want to scan.
- Press Start.
- If the tool finds errors, select Repair to attempt to fix them.
- Once complete, restart Outlook and check whether it now works.
Troubleshooting Outbox Issues
When your Outlook outbox starts acting up, you need to fix it as quickly as possible — especially if you use Outlook for business. Fortunately, Outlook users have discovered many fixes for this frustrating glitch. Hopefully, with this guide, you’ve resolved your Outbox problems!
