您在计算机上打开Microsoft Solitaire Collection时遇到问题吗?还是它经常崩溃或冻结?了解(Learn)如何在Windows 10或 11
中修复Microsoft Solitaire Collection 。
如果Microsoft Solitaire Collection游戏中心在启动时无法加载或挂起,或者任何包含的纸牌游戏(纸牌、空当接龙(FreeCell)和蜘蛛纸牌)死机(Spider Solitaire—freezes)或崩溃,则可以通过一些故障排除提示来解决问题.
1. 将Microsoft Solitaire Collection(Microsoft Solitaire Collection)重置为默认设置(Default Settings)
解决Solitaire Collection(Solitaire Collection)的启动问题和其他问题的最快方法是将其恢复为默认设置。您可以通过Windows 设置应用程序上的(Windows Settings)应用程序(Apps)和功能(Features)窗格执行此操作。
- 右键单击(Right-click)开始(Start)按钮并选择应用程序(Apps)和功能(Features)。
- 向下滚动(Scroll)应用列表并选择Solitaire Collection。在Windows 11中,选择旁边的更多图标(三个点)。
- 选择高级选项。
- 选择终止。
- 选择重置(Reset)按钮,然后再次重置(Reset)以确认。
- 重新推出纸牌系列。
2. 运行Windows 应用商店应用程序疑难解答(Windows Store Apps Troubleshooter)
Windows内置的Windows应用商店应用程序(Windows Store Apps)疑难解答可以自动检测并解决阻止Microsoft 应用商店(Microsoft Store)应用程序运行的常见问题。要运行它:
- 按Windows + I 打开设置(Settings)。
- 选择更新(Select Update)和安全(Security)。在Windows 11中,向下滚动默认系统(System)屏幕,选择疑难解答(Troubleshoot),然后跳过以下步骤。
- (Select Troubleshoot)在左侧窗格中
选择疑难解答。
- Select Additional/Other疑难解答。
- 选择Windows Store Apps > Run疑难解答。
- 按照屏幕上的说明修复Windows 应用商店应用程序(Windows Store Apps)疑难解答检测到的问题。
3.安装 Microsoft Solitaire Collection(Install Microsoft Solitaire Collection)更新
Solitaire Collection的最新更新包含优化和错误修复,可以解决视频游戏中心或其内部游戏的严重问题。要检查并应用可用更新:
- 选择任务栏上的Microsoft Store图标。
- 选择(Select Library)Microsoft Store窗口
左下角的库。
- 切换到游戏选项卡。
- 选择Microsoft Solitaire Collection旁边的更新(Update)。如果您没有看到该选项,则Solitaire Collection已经是最新的。
- 重新推出纸牌系列。
4.重置Windows Store缓存
WSReset是一个内置工具,可解决Microsoft Store和您下载的应用程序的问题。要运行它:
- 按Windows + R打开运行(Run)对话框。
- 键入 WSReset.exe(Type WSReset.exe)并按Enter。应该会出现一个空白的命令提示符(Command Prompt)窗口。
- 等到(Wait)命令提示符(Command Prompt)窗口消失——这可能需要一分钟。然后,Microsoft Store将自动打开,以确认WSReset工具已成功运行。
有关 WSReset 工具如何工作的(how the WSReset tool works)详细信息,请参阅本指南。
5.重新注册Microsoft Store Collection
以下修复涉及使用 Windows 中的命令提示符控制台(using the Command Prompt console in Windows)重新注册Solitaire Collection 。就是这样:
- 打开开始(Start)菜单,键入CMD,然后选择以管理员身份
运行。(Run)
- 复制并粘贴以下命令:
PowerShell -ExecutionPolicy Unrestricted -Command “ & {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + 'AppxManifest.xml' ; 添加-AppxPackage -DisableDevelopmentMode -Register(-Register) $manifest}”
- 按 Enter。
6. 卸载并重新安装Microsoft Solitaire Collection
如果问题仍然存在,请卸载并重新安装Solitaire Collection以排除可能的文件损坏问题。要做到这一点:
- 重新访问设置应用程序中的(Settings)应用程序(Apps)和功能(Features)屏幕,然后选择纸牌收藏(Solitaire Collection)。
- 选择卸载(Select Uninstall),然后再次卸载(Uninstall)以确认。
- 打开Microsoft Store,搜索Microsoft Solitaire Collection,然后选择安装(Install)或获取(Get)。
注意:如果您无法通过“应用程序(Apps)和功能”屏幕删除(Features)Solitaire Collection,请改为通过提升的Windows PowerShell控制台运行以下命令(右键单击“开始(Start)”按钮并选择Windows PowerShell(管理员(Admin)):
获取 AppxPackage *solitairecollection* | 删除-AppxPackage
7.重启显卡驱动
Windows中的图形驱动程序很少会出现故障并导致视频游戏出现问题。要解决此问题,请按住Windows Key + Ctrl + Shift + B几秒钟来重新启动驱动程序进程。屏幕闪烁后,尝试再次打开Microsoft Solitaire Collection。
8. 更新或回滚显示驱动程序(Roll Back Display Drivers)
如果重新启动计算机的显示驱动程序有帮助,但问题再次出现,则必须更新计算机上的视频驱动程序。访问您的显卡制造商的网站 — AMD、NVIDIA或Intel — 并下载并安装最新的视频驱动程序。或者,使用像Driver Booster这样(Driver Booster)的自动驱动程序更新实用(use an automatic driver updater utility)程序。
相反,如果问题是在最近的图形驱动程序更新后开始的,请尝试将其回滚到以前的版本。要做到这一点:
- 右键单击(Right-click)开始(Start)菜单并选择设备管理器(Device Manager)。
- 双击(Double-click)显示适配器(Display)类别。
- 右键单击您的图形适配器并选择属性。
- 切换到驱动程序选项卡。
- 选择回滚驱动程序。
- 退出设备管理器(Device Manager)并重新启动计算机。
9. 安装最新的操作系统(Latest Operating System)更新
如果Microsoft Solitaire Collection继续无法打开或遇到其他问题,我们建议您更新 Windows。这应该可以纠正系统端的持续错误和故障,从而阻止视频游戏正常工作。要安装挂起的更新:
- 打开设置(Settings)应用程序并选择Windows 更新(Windows Update)。
- 选择检查更新。
- 选择下载(Select Download)并安装(Install)。此外,选择查看(View)可选更新,展开驱动程序(Driver)更新类别并安装任何 Microsoft 验证的视频驱动程序(如果有)。
10.干净启动(Boot)操作系统
如果上述修复都没有帮助,冲突的第三方服务和启动条目可能会导致Solitaire Collection无法工作。要排除这种情况,请尝试干净启动 Windows(clean booting Windows)。就是这样:
- 打开运行(Run)框,键入 msconfig,然后按Enter打开系统配置(System Configuration)应用程序。
- 切换到服务选项卡。
- 选中隐藏(Hide)所有Microsoft服务框并选择全部禁用(Disable)。
- 切换到启动(Startup)选项卡并选择打开任务管理器(Open Task Manager)。
- 突出显示(Highlight)每个非 Microsoft 启动应用程序或进程,然后选择禁用(Disable)。
- 退出任务管理器(Task Manager)和系统配置(System Configuration)应用程序并重新启动计算机。
如果这样可以解决问题,请重新激活每个服务和启动条目,直到找出阻止Solitaire Collection工作的原因。
再次播放 Microsoft Solitaire Collection(Play Microsoft Solitaire Collection Again)
Microsoft Solitaire Collection的问题很容易解决,通常只需将程序重置为其默认设置即可。如果没有,其他提示肯定会。
但是,如果Solitaire Collection问题仍然存在,则可能与损坏的Windows用户帐户有关。如果可行,请创建一个新的 Windows 用户帐户(Create a new Windows user account)并迁移您的数据和Microsoft 帐户(Microsoft Account)。
Microsoft Solitaire Collection Not Working in Windows? 10 Fixes to Try
Do you have trоuble opening the Microsoft Solitaire Collection on your computer? Or doeѕ it regularly crаsh or freeze? Learn how to fix Microsoft Solitaire Collection in Windows 10 or 11.
If the Microsoft Solitaire Collection game hub fails to load or hangs at launch, or if any of the included card games—Solitaire, FreeCell, and Spider Solitaire—freezes or crashes, then there are several troubleshooting tips you can work through to resolve the issue.
1. Reset Microsoft Solitaire Collection to Default Settings
The quickest way to fix launch issues and other problems with the Solitaire Collection is to revert it to its default settings. You can do that via the Apps & Features pane on the Windows Settings app.
- Right-click the Start button and select Apps and Features.
- Scroll down the app list and select Solitaire Collection. In Windows 11, select the More icon (three dots) next to it.
- Select Advanced options.
- Select Terminate.
- Select the Reset button, and then Reset again to confirm.
- Relaunch the Solitaire Collection.
2. Run Windows Store Apps Troubleshooter
The Windows Store Apps troubleshooter built into Windows can automatically detect and resolve common problems preventing Microsoft Store apps from working. To run it:
- Press Windows + I to open Settings.
- Select Update & Security. In Windows 11, scroll down the default System screen, select Troubleshoot, and skip the following step.
- Select Troubleshoot on the left pane.
- Select Additional/Other troubleshooters.
- Select Windows Store Apps > Run the troubleshooter.
- Follow the on-screen instructions to fix issues the Windows Store Apps troubleshooter detects.
3. Install Microsoft Solitaire Collection Updates
The latest updates to the Solitaire Collection contain optimizations and bug fixes that could resolve severe issues with the video game hub or the games inside it. To check for and apply an available update:
- Select the Microsoft Store icon on the taskbar.
- Select Library on the lower-left corner of the Microsoft Store window.
- Switch to the Games tab.
- Select Update next to Microsoft Solitaire Collection. If you do not see the option, the Solitaire Collection is already up to date.
- Relaunch the Solitaire Collection.
4. Reset Windows Store Cache
WSReset is a built-in tool that addresses issues with the Microsoft Store and the apps you download. To run it:
- Press Windows + R to open a Run dialog box.
- Type WSReset.exe and press Enter. A blank Command Prompt window should appear.
- Wait until the Command Prompt window disappears—it could take up to a minute. Then, the Microsoft Store will open automatically as confirmation that the WSReset tool ran successfully.
Refer to this guide for details on how the WSReset tool works.
5. Re-register the Microsoft Store Collection
The following fix involves re-registering the Solitaire Collection using the Command Prompt console in Windows. Here’s how:
- Open the Start menu, type CMD, and select Run as administrator.
- Copy and paste the following command:
PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”
- Press Enter.
6. Uninstall and Reinstall the Microsoft Solitaire Collection
If the issue persists, uninstall and reinstall the Solitaire Collection to rule out possible file corruption issues. To do that:
- Revisit the Apps & Features screen in the Settings app and select Solitaire Collection.
- Select Uninstall, and then Uninstall again to confirm.
- Open the Microsoft Store, search for Microsoft Solitaire Collection, and select Install or Get.
Note: If you have trouble removing the Solitaire Collection via the Apps & Features screen, run the following command via an elevated Windows PowerShell console instead (right-click the Start button and select Windows PowerShell (Admin):
Get-AppxPackage *solitairecollection* | Remove-AppxPackage
7. Reboot the Graphics Card Driver
Rarely the graphics driver in Windows can glitch out and cause problems with video games. To fix that, reboot the driver process by holding Windows Key + Ctrl + Shift + B for a few seconds. Once the screen flashes, try opening the Microsoft Solitaire Collection again.
8. Update or Roll Back Display Drivers
If rebooting your computer’s display driver helps but the issue recurs, you must update the video drivers on your computer. Go to your graphic card manufacturer’s website—AMD, NVIDIA, or Intel—and download and install the latest video drivers. Or, use an automatic driver updater utility like Driver Booster.
On the contrary, if the issue started after a recent graphics driver update, try rolling it back to its previous version. To do that:
- Right-click the Start menu and select Device Manager.
- Double-click the Display adapters category.
- Right-click your graphics adapter and choose Properties.
- Switch to the Driver tab.
- Select Roll Back Driver.
- Exit the Device Manager and restart your computer.
9. Install the Latest Operating System Updates
If the Microsoft Solitaire Collection continues to fail to open or runs into other problems, we recommend that you update Windows. That should rectify persistent bugs and glitches on the system side preventing the video game from working. To install pending updates:
- Open the Settings app and select Windows Update.
- Select Check for updates.
- Select Download and Install. Also, select View optional updates, expand the Driver updates category and install any Microsoft-verified video drivers if available.
10. Clean Boot the Operating System
If none of the fixes above helped, conflicting third-party services, and startup entries could be causing the Solitaire Collection not to work. To rule that out, try clean booting Windows. Here’s how:
- Open a Run box, type msconfig, and press Enter to open the System Configuration app.
- Switch to the Services tab.
- Check the Hide all Microsoft services box and select Disable all.
- Switch to the Startup tab and select Open Task Manager.
- Highlight each non-Microsoft startup app or process and select Disable.
- Exit the Task Manager and the System Configuration app and restart your computer.
If that fixes the issue, re-activate each service and startup entry until you figure out what’s preventing the Solitaire Collection from working.
Play Microsoft Solitaire Collection Again
Issues with the Microsoft Solitaire Collection are easy to resolve, and all it usually takes is resetting the program to its default settings. If not, the other tips definitely will.
However, on the off-chance that Solitaire Collection issues persist, it’s likely got something to do with a corrupt Windows user account. Create a new Windows user account and migrate your data and Microsoft Account if that works.