Netflix可能是最受欢迎的流媒体服务，有许多电影和节目类别(movie and show categories)可供探索，但这并不意味着它是完美的。当事情出错时，这并不总是意味着您的愉快、轻松的夜晚被毁了。Netflix无法正常工作可能很烦人，但我们随时为您提供帮助。
无论是您的互联网连接、路由器、VPN还是Netflix应用程序的问题，您都可以采取一系列故障排除步骤。在本文中，我们将指导您完成一些适用于您使用的任何设备的基本解决方案，从而帮助您解决Netflix问题。(Netflix)如果您收到错误代码，请不要担心，我们也会对此进行介绍。
1. Netflix 倒闭了吗？
您应该检查的第一件事是是否存在Netflix中断。有时Netflix服务器出现问题，而您正在处理大范围的中断。如果您的Netflix应用程序无法运行或您的节目没有缓冲，则流媒体服务可能已关闭。幸运的是，这很容易检查。
转到downdetector，您会立即知道Netflix是否已关闭。
如果Netflix有问题，任何用户都可以报告。当有很多报告时，服务可能无法正常工作，这不是你的错。如果服务器关闭，您将无能为力。此外，如果流媒体服务因某种原因中断，您还可以在netflix.com上进行检查。(netflix.com)
如果这些网站显示该平台一切正常，请尝试使用其他设备观看Netflix 。在许多情况下，您正在处理连接问题(connectivity issue)或设备故障。
2. 检查您的互联网连接
假设Netflix本身没有关闭，Netflix无法正常工作的最常见原因是您的互联网连接或 Wi-Fi 链接。因此，请确保您首先连接到互联网(connected to the internet)并且您有一个有效的连接。
如果您的连接正常，则流式传输可能仍然太慢。Netflix建议标准清晰度 (SD)至少每秒 3 兆比特 (3 MBPS ) 和高清 (HD) 流媒体每秒至少 5 兆比特 (5 MBPS )。
使用互联网速度检查器(internet speed checker)查看您的连接情况。等待(Wait)网站分析您的连接，它会告诉您您需要知道的一切。
如果一切正常，您的ISP可能正在处理服务中断。使用您的手机查看您的提供商的网站和社交媒体是否有任何公告，或在DownDetector上查找它们。作为最后的手段，请给您的ISP打电话，并在他们尝试解决问题时保持耐心。
3.重启你的路由器
如果您的 Internet 出现故障并且不是因为您的 isp，请重新启动您的路由器(restart your router)或调制解调器。在某些情况下，您甚至可能看起来已连接到互联网，但您无法访问任何网站或在线应用程序。这些问题通常可以通过路由器重置来解决。
重新启动路由器的最简单方法是按下其重置按钮。所有路由器都有一个物理重置按钮，您需要做的就是按下它并等待一分钟，让设备自行配置。
4. 重置或重新安装您的Netflix App
像任何应用程序一样，Netflix有时也会出现故障。尝试退出Netflix并重新登录。如果这不能解决问题，请尝试重新安装应用程序。
在任何设备上重新安装Netflix App 都很容易。无论您使用的是Android还是 iOS 移动设备、Xbox 或三星(Samsung)智能电视，您都可以轻松卸载该应用程序以删除任何损坏的文件。之后(Afterward)，您只需像最初一样下载Netflix App。(Netflix)
5.重新启动您的设备
临时系统错误可能会阻止Netflix在您的设备上运行。重新启动通常会解决此问题。此步骤适用于任何设备，无论是 iPhone、Roku播放器还是Microsoft Xbox控制台。
或者，您可以关闭设备，等待一分钟，然后重新打开。
如果您使用的是智能电视，尤其是三星(Samsung)，请将其关闭并等待 30 秒，然后再重新打开。将其关闭后拔下电源也可能会有所帮助。这种方法允许一切完全重置。如果不起作用，请考虑将智能电视恢复为出厂设置。
如果您在PlayStation 和Xbox控制台上使用(Xbox)Netflix应用程序，如果其他故障排除步骤没有帮助，您也应该重新启动它们。控制台应用程序以漏洞百出而闻名，并且在大多数情况下重置都有效。
6.禁用你的VPN
您是否在使用VPN，而Netflix突然停止工作？您(Are)是否收到诸如“您似乎正在使用解锁程序或代理”之类的错误消息？Netflix不喜欢VPN(VPNs)，它可能检测到您正在使用 VPN，因此您无法访问流媒体服务。
Netflix正在积极尝试将虚拟专用网络列入黑名单，因为人们使用它们来更改 Netflix 区域(change Netflix regions)。如果您正在使用它，请确保它仍然与Netflix兼容。否则(Otherwise)，禁用它。
7. Netflix 错误代码
在某些情况下，Netflix会通过显示错误代码帮助您找出问题所在。有些与连接问题有关，而另一些则由于与特定设备相关的问题而弹出。如果您尝试访问受限的Netflix内容，您甚至会遇到错误。您将在下面找到最常见的Netflix错误代码以及如何修复它们。
Netflix 错误代码 UI-800-3(Netflix Error Code UI-800-3)
错误代码UI-800-3表示您的(UI-800-3)Netflix App 数据有问题，它会阻止您连接到流媒体服务。您可以通过清除设备的缓存或简单地重新安装应用程序来解决此错误。
Netflix 错误代码 100(Netflix Error Code 100)
(Error)当Netflix(Netflix)应用程序或其存储的数据出现问题时，会弹出错误代码 100。此错误在Amazon Fire TV 中很常见，但您也可能在AppleTV或 iPhone 中遇到此错误。
当您看到此错误时，请重新启动您的设备。如果它仍然出现，请尝试将您的设备恢复为出厂设置。
Netflix 错误代码 10008(Netflix Error Code 10008)
错误(Error)代码 10008 与iPhone 或 iPad等Apple设备上的连接问题有关。
要解决此问题，首先请确保您已连接到互联网并且网络速度符合Netflix的最低要求。之后(Afterward)，退出您的Netflix帐户，然后重新登录。如果这不能清除代码，则需要重新启动设备。
Netflix 错误代码 U7111-5070(Netflix Error Code U7111-5070)
如果您收到此错误代码，则表示Netflix需要先验证您的年龄，然后才能让您查看正在访问的内容。前往netflix.com/verifyage确认您可以合法观看成人电视节目和电影。
Netflix 错误代码 NW 2-5(Netflix Error Code NW 2-5)
错误(Error)代码NW 2-5以及其他 NW 错误代码与连接问题有关。因此，请遵循我们所有与互联网连接相关的故障排除步骤。
确保(Make)您已连接到互联网。如果您使用的是Wi-Fi，请检查连接的稳定性。切换到您的以太网电缆，看看它是否有所作为。您也可以尝试不同的网络，看看您的主连接是否有问题。在这种情况下，您可能需要致电您的互联网服务提供商。
享受 Netflix 无错误
大多数Netflix问题都可以快速解决，因此当您遇到错误时不要惊慌。在许多情况下，您需要做的就是退出您的帐户或重新启动您的设备。有时，导致问题的不是您的网络连接或设备，而是Netflix或您的 ISP。
如果您知道任何其他修复Netflix错误的方法，请在下面的评论中告诉我们！
Netflix Not Working? 7 Ways to Fix It
Netflix is probаbly the most popular streaming serνice with many movie and show categories to explore, but that doesn’t mean it’s perfect. When things go wrong, it doesn’t always mean your fun, relaxing evening is ruined. Netflix not working can be annoying, but we’re here to help.
Whether it’s your internet connection, router, VPN, or problems with the Netflix app, there’s a set of troubleshooting steps you can take. In this article, we’ll help you fix Netflix problems by guiding you through some basic solutions that will work with any device you’re using. If you’re getting an error code, don’t worry, we’ll cover that as well.
1. Is Netflix Down?
The first thing you should check is whether there’s a Netflix outage. Sometimes there’s a problem with the Netflix servers, and you’re dealing with a widespread outage. If your Netflix app doesn’t work or your shows aren’t buffering, the streaming service is probably down. Fortunately, this is easy to check.
Go to downdetector, and you’ll immediately know if Netflix is down.
Any user can report if they have a problem with Netflix. When there are a lot of reports, chances are the service isn’t working, and it’s not your fault. There’s nothing you can do if the servers are down. Additionally, you can also check on netflix.com if the streaming service is interrupted for some reason.
If these websites show that everything is fine with the platform, try watching Netflix using another device. In many cases, you’re dealing with a connectivity issue or device glitches.
2. Check Your Internet Connection
Assuming Netflix itself isn’t down, the most common reason Netflix is not working is your internet connection or Wi-Fi link. So make sure you’re connected to the internet in the first place and that you have a working connection.
If your connection is working, it still might be too slow for streaming. Netflix recommends at least three megabits per second (3 MBPS) for standard definition (SD) and five megabits per second (5 MBPS) for high definition (HD) streaming.
Use an internet speed checker to see how good your connection is. Wait for the website to analyze your connection, and it will tell you everything you need to know.
If everything looks fine, your ISP might be dealing with a service outage. Use your phone to check your provider’s website and social media for any announcements or look them up on DownDetector. As a last resort, give your ISP a call and be patient while they try to sort things out.
3. Restart Your Router
If your internet is down and it’s not because of your isp, restart your router or modem. In some cases, it might even look like you’re connected to the internet, but you can’t access any website or online app. These issues can often be fixed by a router reset.
The easiest way to reboot your router is by pressing its reset button. All routers have a physical reset button, and all you need to do is press it and wait for a minute for the device to configure itself.
4. Reset or Reinstall Your Netflix App
Like any app, Netflix sometimes glitches. Try logging out of Netflix and back in. If this doesn’t clear the issue, try reinstalling the app.
Reinstalling the Netflix app is easy on any device. Whether you’re using an Android or iOS mobile device, an Xbox or Samsung smart TV, you can easily uninstall the app to remove any corrupt files. Afterward, all you need to do is download the Netflix app as you did initially.
5. Restart Your Device
A temporary system bug can prevent Netflix from working on your device. A restart will usually fix this problem. This step is valid for any device, whether it’s an iPhone, Roku player, or Microsoft Xbox console.
Alternatively, you can shut down your device, wait for a minute, and then turn it back on.
If you’re using a smart TV, particularly Samsung, turn it off and wait for 30 seconds before turning it back on. Unplugging it might also help after turning it off. This method allows everything to reset fully. If it doesn’t work, consider reverting the smart TV to factory settings.
If you’re using the Netflix app on your PlayStation and Xbox consoles, you should restart them as well if the other troubleshooting steps didn’t help. The console apps are known for being buggy, and a reset works in most cases.
6. Disable Your VPN
Are you using a VPN, and Netflix suddenly stopped working? Are you getting an error message like “You seem to be using an unblocker or proxy?” Netflix doesn’t like VPNs, and it probably detected that you’re using one, so you lost access to the streaming service.
Netflix is actively trying to blacklist virtual private networks because people use them to change Netflix regions. If you’re using one, make sure it’s still compatible with Netflix. Otherwise, disable it.
7. Netflix Error Codes
In some cases, Netflix helps you figure out the problem by displaying an error code. Some are related to a connectivity issue, while others pop up because of a specific device-related issue. You can even get errors if you’re trying to access restricted Netflix content. Below you’ll find the most common Netflix error codes and how to fix them.
Netflix Error Code UI-800-3
Error code UI-800-3 means you have a problem with the Netflix app data, and it prevents you from connecting to the streaming service. You can solve this error by clearing your device’s cache or simply reinstalling the application.
Netflix Error Code 100
Error code 100 pops up when you have a problem with the Netflix app or with the data it stores. This error is common with the Amazon Fire TV, but you can also encounter it with the AppleTV or iPhone.
When you see this error, restart your device. If it still appears, try restoring your device to factory settings.
Netflix Error Code 10008
Error code 10008 is associated with connectivity issues on Apple devices like the iPhone or iPad.
To fix this issue, first, make sure you’re connected to the internet and that the networking speed matches Netflix’s minimum requirements. Afterward, log out of your Netflix account and then log back in. If this doesn’t clear the code, a device restart is required.
Netflix Error Code U7111-5070
If you’re getting this error code, it means Netflix needs to verify your age before allowing you to view the content you’re accessing. Head over to netflix.com/verifyage to confirm that you can legally watch mature tv shows and movies.
Netflix Error Code NW 2-5
Error code NW 2-5, as well as other NW error codes, is related to a connectivity issue. So, follow all our internet connection-related troubleshooting steps.
Make sure you’re connected to the internet. If you’re using Wi-Fi, check how stable the connection is. Switch to your ethernet cable to see if it makes a difference. You can also try a different network to see if there’s something wrong with your main connection. You might have to call your internet service provider in that case.
Enjoy Netflix Error-Free
Most Netflix issues can be solved quickly, so don’t panic when you get an error. In many cases, all you need to do is sign out of your account or restart your device. Sometimes, it’s not your network connection or device that’s causing the issue, but Netflix or your ISP.
If you know any other ways to fix Netflix errors, let us know in the comments below!
