如果您的PlayStation 5出现故障，即使您没有收到温度警告，您也可能面临PS5过热问题！
在将您宝贵的控制台送去进行评估和维修之前，您可以尝试一些不会使保修失效并且可能会解决您的问题的方法。因此，如果您的PS5控制台需要放松，这就是您需要做的。
PS5过热的症状
随着数百万台售出给全球游戏玩家，一些 PS5 将不可避免地出现故障(some PS5s will inevitably develop faults)。不要假设控制台中的任何奇怪行为都会自动与热量相关。如果您的主机仍在保修期内，并且下面提供的提示均无法解决问题，那么我们强烈建议您联系Sony进行免费维修或更换。
即使您的PS5不在保修期内，我们也不建议您自行打开系统进行维护，除非您 100% 知道自己在做什么。相反，请将其交给经过认证的第三方技术人员进行评估。
需要注意的是，卸下PS5外盖或打开SSD扩展槽并不构成打开系统，因为这两项操作都是专门为用户准备的。
那么，你怎么知道你的PS5是否过热呢？有几个潜在的症状：
- (Error)显示“您的PS5太热”
的错误消息
- 风扇噪音大
- 图形故障或伪影，例如白点或黑点，或屏幕闪烁纯色，例如绿色
- 卡顿和低帧率形式的糟糕游戏体验
- 无预警的突然关机
- 崩溃或不稳定，尤其是在要求苛刻的游戏中
重要的是要注意，视觉故障等症状也可以追溯到内存故障或与用户无法维修的部件的热相关问题。因此，如果在遵循我们的提示后此类问题仍然存在，请对您的系统进行专业评估。
1. 检查PS5 风扇(PS5 Fan)是否在旋转
PlayStation 5是一款非常安静的游戏机，因此您可能不知道您的风扇（只有一个大风扇）何时停止旋转。如果没有冷却风扇通过系统推动空气，您的PS5将在达到其故障安全温度时迅速关闭。
要检查您的粉丝是否仍在运行，请在静音的情况下启动游戏并让您的年份接近PS5。你应该听到微弱的气流声。或者，您可以将手放在控制台顶部（垂直方向）的通风口附近。你应该感觉到空气在你的皮肤上流动。
如果您的风扇似乎停止工作，是时候进行保修维修或由专业人士更换了。
2. 取下盖子(Covers)并对端口
进行真空吸尘(Vacuum)
任何由风扇冷却的计算机系统都会随着时间的推移积聚灰尘和棉绒。PS5的设计者已经考虑到这一点，并在控制台上添加了特殊端口，您可以在其中吸走收集的灰尘。
您所要做的就是取下侧盖并抽真空索尼(Sony)官方视频拆解中指示的端口。
然后将侧盖放回原处，打开系统电源，查看问题是否已解决。您可能还想使用一罐压缩空气通过通风口将灰尘吹出风扇。但是，请注意不要以错误的角度握住罐头，以免产生冷凝！
如果您想彻底清洁风扇，可以在不打开整个系统的情况下卸下风扇。只需(Just)断开其电源线并卸下必要的螺钉即可。
3.检查你的通风空间
您的PS5不是密封系统；它将热空气排出系统并用冷空气代替。如果控制台周围没有适当的通风，就不会发生这种情况。如果您将控制台放置在通风不良的封闭空间中，这也是一个问题。确保(Make)与墙壁表面或媒体柜侧面有足够的距离。
确保PS5周围有空间，并且机柜有足够的通风口让空气通过它。也许最重要的是，确保您使用PS5随附的支架！
无论您是在垂直模式还是水平模式下使用控制台，随附的支架都能确保控制台底部与其所在表面之间有足够的空间让空气流通。
4. 把你的PS5放在正确的表面上(Right Surface)
您还应该避免在柔软的表面上运行您的控制台，例如床或铺有地毯的地板。这很容易堵塞通风口并导致热量积聚。不仅如此，即使看起来很干净，普通地毯上也有很多灰尘、宠物毛发和污垢。所有这些都会被吸入系统并导致问题。
将PS5放在坚硬的表面上，例如电视架或桌子上的架子上，以确保最佳冷却效果。
5.控制你的室温
除非您使用水冷(water cooling)或特殊制冷，否则通常不可能将CPU或GPU冷却到低于房间的环境温度。如果您生活在炎热的气候中，并且您的PS5(PS5)所在房间的热量和湿度很高，那么将其推到边缘可能就足够了。
在这种情况下，发热问题可能仅在长时间播放后才会出现，因为系统温度会缓慢升高。这里唯一的答案是通过使用空调、打开窗户或打开风扇来降低房间的温度。
6.扩展SSD过热问题
有一个特殊的过热问题仅影响使用特殊扩展槽扩展其PS5的(PS5)SSD 存储的用户。(SSD storage)如果您想增加可以玩PS5游戏的存储容量（而不仅仅是将它们存档在USB驱动器上），您可以在特殊插槽中
安装标准M.2 SSD 。
当然，您必须使用符合索尼对速度和物理尺寸要求的驱动器，但除此之外，它应该在您插入时就可以工作。
但是，索尼(Sony)还要求您的SSD安装散热器。许多驱动器都预装了散热器，但如果没有，您需要自己安装。就像买一个正确尺寸的散热器一样简单，剥下一根棍子，然后把它贴在驱动器的内存芯片上。但是，如果您不这样做，驱动器仍然可以工作，并且您一开始可能不会注意到任何问题。
如果驱动器过热，它将减速以补偿高温。这可能会导致游戏中的资产流不流畅或加载时间过长。因此，我们强烈建议您在安装在控制台扩展槽中的任何 M.2 驱动器上安装散热器。
售后冷却器怎么样？
您可能已经在亚马逊(Amazon)上看到了用作替代支架或夹在PS5通风口上的售后冷却系统。这些产品承诺改善散热并（在以前的游戏机上）降低风扇噪音。
我们不建议任何PS5用户购买这样的冷却器。首先，正常工作的PS5一开始几乎不会发出任何噪音。其次，如果您的PS5在没有固定式冷却器的情况下无法保持安全的工作温度，则需要对其进行清洁甚至维修。总的来说，这些产品的冷却声称通常是大量的热空气！
打开PS5进行清洁：你应该这样做吗？
您有权打开控制台并彻底清洁它。虽然PS5的设计目的是在不打开主机的情况下轻松清除积聚的灰尘，但您可以在网上找到将主机拆开进行清洁的指南。
如果做得好，这应该是安全的。但是，没有经验的人可能会由于静电放电或通过打滑的螺丝刀机械地损坏电子元件。我们不建议您遵循任何引导您暴露主板的指南，特别是如果它们要求采取危险行动，例如更换 PS5 主芯片和散热器之间的液态金属冷却物质。
虽然上述提示专门针对Sony PlayStation 5的过热问题，但它们也广泛适用于Xbox Series X和 S。当前这一代游戏机都是静音系统。尽管如此，他们仍需要出色的气流来实现这一目标，同时保持温度得到控制。经常清洁它们，这样就不需要拆卸并给它们呼吸的空间，希望你再也不会遇到过热问题。
Is Your PS5 Overheating? 6 Ways to Cool It Down
If your PlayStation 5 is acting up, even if you don’t get a temperature warning, you might be facing PS5 overheating problems!!
Before sending your precious console in for assessment and repair, there are several things you can try that won’t void the warranty and might solve your issue. So if your PS5 console needs to chill out, here’s what you need to do.
Symptoms of an Overheating PS5
With millions of units sold to gamers worldwide, some PS5s will inevitably develop faults. Don’t assume that any weird behavior from your console is automatically heat-related. If your console is still under warranty and none of the tips provided below fix the issue, then we strongly recommend you contact Sony for a free repair or replacement.
Even if your PS5 isn’t under warranty, we do not recommend opening up the system to do the maintenance yourself unless you 100% know what you’re doing. Instead, take it to a certified third-party technician for assessment.
It’s important to note that removing the PS5 outer covers or opening the SSD expansion bay does not constitute opening the system since both of these actions are specifically meant for users to do.
So, how do you know if your PS5 is overheating? There are several potential symptoms:
- Error message that reads, “Your PS5 is too hot”
- High levels of fan noise
- Graphical glitches or artifacts such as white or black dots, or the screen flashes solid colors such as green
- A poor gaming experience in the form of stutter and low framerates
- A sudden shutdown without warning
- Crashes or instability, especially during demanding games
It’s important to note that symptoms such as visual glitches can also be traced to faulty memory or to heat-related issues with parts that are not user-serviceable. So if such problems persist after following our tips, get a professional assessment of your system.
1. Check That the PS5 Fan Is Spinning
The PlayStation 5 is an exceptionally quiet console, so you may not know when your fan (there’s just a single huge one) has stopped spinning. Without the cooling fan pushing air through the system, your PS5 will quickly shut down as it hits its failsafe temperature.
To check whether your fans are still running, boot up a game with the sound muted and keep your year close to the PS5. You should hear a faint rush of air. Alternatively, you can hold your hand near the air vents at the top (in vertical orientation) of the console. You should feel air flowing over your skin.
If it seems that your fan has stopped working, it’s time to get a warranty repair or have it replaced by a pro.
2. Remove the Covers and Vacuum the Ports
Any computer system cooled by fans will accumulate dust and lint over time. The designers of the PS5 have considered this and added special ports on the console where you can vacuum out collected dust.
All you have to do is remove the side covers and vacuum the ports indicated in the official Sony video teardown.
Then put the side covers back, power on the system, and see whether the issue is resolved. You may also want to use a can of compressed air to blow dust out of the fan through the vent. However, be careful not to create condensation by holding the can at the wrong angle!
The fan can be removed without opening the entire system if you want to give it a thorough cleaning. Just disconnect its power cable and remove the necessary screws.
3. Check Your Ventilation Space
Your PS5 is not a sealed system; it moves hot air out of the system and replaces it with cool air. Without proper ventilation around the console, this can’t happen. It’s also an issue if you place the console in a poorly ventilated enclosed space. Make sure there’s enough distance from the wall surface or the sides of your media cabinet.
Ensure that there’s room around the PS5 and that the cabinet has enough vents to allow air to move through it. Perhaps most importantly, make sure you use the PS5’s included stand!
Whether you’re using the console in vertical or horizontal mode, the included stand ensures enough space between the bottom of the console and the surface it’s on to let air flow.
4. Put Your PS5 on the Right Surface
You also should avoid running your console on soft surfaces such as a bed or carpeted floor. This can easily block vents and cause heat buildup. Not only that, there’s a lot of dust, pet hair, and dirt on the average carpet, even if it looks clean. All of that will get sucked into the system and cause issues.
Place your PS5 on a hard surface such as a shelf on a TV stand or a desk to ensure optimal cooling.
5. Control Your Room Temperature
Unless you use water cooling or exotic refrigeration, it’s generally not possible to cool a CPU or GPU to below the ambient temperature of a room. If you live in a hot climate and the heat and humidity in the room your PS5 lives in are high, it might be enough to push it over the edge.
In this case, heat issues may only present after extended amounts of play as the system’s temperature slowly rises. The only answer here is to lower the room’s temperature by using an air conditioner, opening windows, or turning on a fan.
6. Expansion SSD Overheating Issues
There’s a particular overheating issue that only affects users who have expanded the SSD storage of their PS5 by using the special expansion slot. If you want to increase the amount of storage you can play PS5 games from (rather than just archiving them on a USB drive), you can install a standard M.2 SSD in a special slot.
Of course, you must use a drive that conforms to Sony’s requirements regarding speed and physical size, but other than that, it should just work when you slot it in.
However, Sony also requires that your SSD have a heatsink attached. Many drives come with a heatsink pre-installed, but if not, you need to do this yourself. It’s as simple as buying a heatsink of the correct size, peeling off a stick, and then sticking it on the memory chips of the drive. However, if you don’t do this, the drive will still work, and you may not notice any issues at first.
Should the drive overheat, it will slow down to compensate for high temperatures. This may result in stuttery asset streaming or long loading times in your game. So we strongly advise that you install a heatsink on any M.2 drive you install in the expansion slot of the console.
What About Aftermarket Coolers?
You may have seen aftermarket cooling systems on Amazon that act as alternative stands or clip onto the vents of your PS5. These products promise to improve cooling and (on previous gaming consoles) reduce fan noise.
We don’t recommend that any PS5 owner purchase a cooler like these. Firstly, a properly working PS5 makes virtually no noise in the first place. Secondly, if your PS5 can’t maintain a safe operating temperature without a bolt-on cooler, it requires cleaning and perhaps even repair. On balance, the cooling claims of these products usually turn out to be a lot of hot air!
Opening the PS5 to Clean It: Should You Do It?
You are within your rights to open your console and clean it thoroughly. Although the PS5 is designed to make the removal of dust buildup easy without opening the console, you will find guides online where the console is taken apart for cleaning.
If done competently, this should be safe. However, an inexperienced person may damage electronic components due to static discharge or mechanically through a slipped screwdriver. We don’t recommend following any guides that lead you to expose the motherboard, especially if they call for dangerous actions such as replacing the liquid metal cooling substance between the PS5’s main chips and the heatsink.
While the tips above are specifically for overheating issues with the Sony PlayStation 5, they also apply broadly to the Xbox Series X and S. The current generation of consoles are all quiet systems. Still, they need exceptional airflow to achieve it while keeping temperatures under control. Clean them often so that disassembly is never necessary and give them room to breathe, and hopefully, you’ll never run into overheating problems again.
