PlayStation 5已经推出几个月了，正如任何新产品发布的预期一样，一些错误通过了第一轮质量保证。虽然索尼(Sony)已经迅速为更严重的错误发布系统软件更新，但仍有大量未打补丁的机器。
我们始终建议您首先将系统更新到最新的可用系统软件。尽管如此，这是迄今为止所有者遇到的主要PS5问题（和修复）。(PS5)
间歇性驱动噪声
虽然这不是索尼(Sony)承认的错误或问题，但多个PS5所有者（包括我们自己）都经历过PS5的蓝光(BluRay)驱动器在看似随机的时间以及在启动时旋转。
据我们所知，PS5会定期检查光盘，所以索尼(Sony)不太可能解决这个问题。解决方法是，如果您不主动使用它，则驱动器中根本没有光盘。
多个 PSN 问题
PlayStation Network从来都不是最快或最可靠的服务，这是真的。在大多数情况下，PS5大幅提高了下载速度和PSN商店的响应能力，但也存在一些重大的初期问题。
永远不清楚哪些是控制台上的本地问题或云中的问题，但除其他外，我们观察到：
- 错误的游戏版本或同时下载了PS4和PS5版本。
- 拥有的游戏显示为需要付款。
- 重复下载失败或永无止境的下载。
索尼(Sony)似乎已经通过补丁解决了许多PS5问题。我们还成功地删除了有问题的游戏并从头开始下载它们。当PS5下载了游戏的PS5和PS4版本时，删除其中一个并不难。尽管如果您的空间不足，这可能会很烦人。
“排队下载”问题
上面我们刚刚提到的无限下载PS5问题值得特别关注。如果您尝试下载游戏并且它们一直处于此状态，您应该更新到最新的固件。
直到索尼(Sony)解决了这个问题为止，唯一能解决这个问题的方法就是将你的PS5恢复出厂设置并重新下载你所有的游戏！那是仍然存在的建议，所以我们认为应该在这里提及。尽管不太可能有人会下载游戏而不更新他们的系统软件。如果是这样，请花一点时间下载修补的固件，然后再采取恢复出厂设置的激烈步骤。
外部驱动器损坏
我们强烈建议您首先查看您需要了解的关于 PS5 外部存储的所有(Everything You Need to Know About PS5 External Storage)信息，但要点是您可以从任何外部USB驱动器玩PS4游戏。(PS4)这在大多数情况下都非常有效，但就像PS4一样，PS5不喜欢断电或外部驱动器突然断开连接。
对于某些用户来说，即使他们没有做错任何事情，似乎也会发生外部驱动器损坏。解决此PS5问题的唯一方法是重新格式化驱动器并再次下载所有游戏。默认情况下，您的游戏存档文件应安装在PS5内部驱动器上，但仅凭云存档备份功能就值得成为 PlayStation Plus订阅者。(Plus)
大哦哦：错误代码 CE- (Code CE-108262-9)108262-9(Big)
索尼(Sony)官方表示，此错误意味着读取系统软件和应用程序数据时出现问题。他们建议您更新系统软件、应用程序和游戏。如果您不止一次收到此错误并且还经常遇到崩溃和不稳定，请考虑在保修期内退回控制台。这可能是实际的硬件故障，可能与存储故障有关。
休息模式砖块(Rest Mode Bricking)和随机崩溃(Random Crashes)
用户遇到的最严重的PS5问题之一是可怕的(PS5)休息模式“(Rest Mode “)变砖”问题。与之前的PS4一样，PS5具有休息模式(Rest Mode)功能，可以让游戏机进入睡眠状态，但准备好行动。
当休息模式(Rest Mode)处于活动状态时，您可以在后台为控制器充电并下载软件和更新。问题在于，对于某些PS5 而言，休息模式(PS5s Rest Mode)最终更像是一种永恒的沉睡，游戏机拒绝重新开机。用户唯一的办法就是将他们的游戏机退还给索尼(Sony)进行更换。
最近的系统软件更新似乎已经解决了这个问题，但尽快更新PS5至关重要。(PS5)尤其是开箱即用。在系统软件更新之前不要(Don)让它进入休息模式！(Rest Mode)
故障PS4游戏
您可能想阅读PS5 会玩 PS4 和 PS3 游戏吗？(Will PS5 Play PS4 and PS3 Games?)以及如何将 PS4 游戏升级到 PS5(How To Upgrade PS4 Games To PS5)以获得一些背景信息，但您可能已经知道PS5几乎完全兼容PS4游戏。我们说“几乎”是因为有一个简短的标题列表根本不起作用。但即使在兼容的游戏中，事情也不总是 100%。
一些存在已知问题的PS4游戏会在右上角显示游戏中可能存在“意外”行为的通知。即使没有这样的信息，一些游戏也必然会在这里和那里遇到问题。只要问题不是破坏游戏，就不必担心。
图形伪影和故障
虽然这并不常见，但一些PS5用户已经发布了他们的PS5游戏机的视频，展示了图形伪影和故障。这些跨越不同的游戏，既烦人又令人担忧。
遗憾的是，如果您的 PS5 显示这些伪影，则可能是GPU或内存有问题。组件可能有故障或过热。无论哪种方式，这都不是可以通过软件补丁修复的事情，因此再次在保修期内退回控制台是最有意义的。
PS5 DualSense 触发失败
据我们所知，这是另一个不普遍的问题，但它已经足够严重，如果发生在您身上，您需要尽快与索尼(Sony)或您的零售商取得联系。PS5 DualSense控制器具有创新的电阻触发器，其内部机制可以提供平滑的电阻渐变。因此，例如，控制器可以模拟弓弦或卡住扳机的张力。
但是，一些游戏玩家报告说他们的触发器已经损坏并且根本没有抵抗力。这不会阻止您使用控制器进行游戏，但会删除一个相当具有革命性的功能。
如果该机构在物理上损坏，您应该在保修期内退回控制器。但是，请确保您没有在控制器菜单下不小心将效果强度设置为“关闭”。如果您担心由于某种原因会磨损该机制，您当然可以故意将其关闭或将其设置为较弱的强度。
没有完美的东西
从来没有一个完全无故障的控制台发布，PS5既不是我们见过的最差也不是最好的。到目前为止，还没有严重的、普遍存在的PS5问题，所以如果你愿意，没有太多理由推迟购买。也就是说，假设你真的可以找到一个出售！
Top PlayStation 5 Problems and Fixes You Should Be Aware Of
The PlayStation 5 has been out for a few months now and, as expected of any new product launch, some bugs made it through the initial round of quality assurance. While Sony has been quick to issue system software updates for the more serious bugs, there are plenty of unpatched machines out there.
We always recommend you start by updating your system to the latest available system software. Nonetheless, here are the top PS5 problems (and fixes) encountered by owners to date.
Intermittent Drive Noise
While this is not a bug or a problem that Sony has acknowledged, multiple PS5 owners (ourselves included) have experienced the PS5’s BluRay drive spinning up at seemingly random times as well as at startup.
As far as we can tell the PS5 is checking for a disc at intervals, so it’s not something that Sony is likely to address. The fix is to simply not have a disc in the drive if you aren’t actively using it.
Multiple PSN Issues
The PlayStation Network has never been the fastest or most reliable service, it’s true. For the most part, the PS5 has drastically improved download speeds and the responsiveness of the PSN store, but there have also been a few significant teething problems.
It’s never quite clear which are local issues on the console or problems in the cloud, but among others we’ve observed:
- The wrong version of a game or both PS4 and PS5 versions downloading.
- Owned games showing up as needing payment.
- Repeated download failures or downloads that never end.
Sony seems to have resolved many of these PS5 problems with patches. We’ve also had success with deleting problematic games and downloading them from scratch. When the PS5 has downloaded both PS5 and PS4 versions of a game, it’s not too hard to delete one or the other. Although this can be annoying if you’re low on space.
The “Queued for Download” Problem
The infinite download PS5 problem we just mentioned above deserves special attention. If you are trying to download games and they are stuck with this status, you should update to the latest firmware.
Up to the point where Sony solved this issue, the only fix that would resolve this was to factory reset your PS5 and redownload all your games! That’s advice which is still out there, so we think it should be mentioned here. Although it’s unlikely anyone would be downloading games and not also updating their system software. If that IS you, take a minute and download the patched firmware before taking the drastic step of a factory reset.
External Drive Corruption
We strongly recommend that you check out Everything You Need to Know About PS5 External Storage first, but the gist is that you can play PS4 games from any external USB drive. This works brilliantly most of the time, but just as with the PS4 the PS5 doesn’t like power outages or sudden disconnections of the external drive.
For some users it seems that external drive corruption can happen even when they haven’t done anything wrong. The only fix for this PS5 problem is to reformat the drive and download all your games again. By default your save game files should be installed on the internal PS5 drive, but it’s worth being a PlayStation Plus subscriber just for the cloud save backup feature alone.
The Big Uh-Oh: Error Code CE-108262-9
Officially, Sony says that this error means there’s a problem reading system software and application data. They recommend that you update your system software, apps and games. If you get this error more than once and also suffer consistent crashes and instability, consider returning the console under warranty. It might be actual hardware failure, potentially related to faulty storage.
Rest Mode Bricking and Random Crashes
One of the most serious PS5 problems that users have encountered is the dreaded Rest Mode “bricking” issue. As with the PS4 that came before, the PS5 has a Rest Mode function which puts the console to sleep, but ready for action.
You can charge your controllers and download software and updates in the background while Rest Mode is active. The problem is that for some PS5s Rest Mode ended up being more of an eternal slumber, with consoles refusing to power back on. The only recourse users had was to return their consoles to Sony for replacement.
It seems that this issue has been solved in recent system software updates, but it’s crucial that you update your PS5 as soon as possible. Especially straight out of the box. Don’t let it go into Rest Mode before its system software is up to date!
Glitchy PS4 Games
You may want to read Will PS5 Play PS4 and PS3 Games? and How To Upgrade PS4 Games To PS5 for some background information, but you probably already know that the PS5 is almost fully compatible with PS4 games. We say “almost” because there’s a short list of titles that won’t work at all. But even among compatible games, things aren’t always 100%.
Some PS4 games with known issues will show a notification at the top right corner that there may be “unexpected” behavior in the game. Even if there’s no such message, some games are bound to run into hiccups here and there. As long as the issue isn’t game-beaking it’s not something you have to panic about.
Graphical Artifacts and Glitching
While it’s not common, several PS5 owners have posted videos of their PS5 consoles exhibiting graphical artifacts and glitches. These span over different games and are both annoying and alarming.
Sadly if your PS5 shows these artifacts it’s likely there’s something wrong with the GPU or memory. The components might be faulty or overheating. Either way, it’s not the sort of thing that can be fixed with a software patch, so once again returning the console under warranty makes the most sense.
PS5 DualSense Trigger Failure
This is another issue that isn’t widespread as far as we can tell, but is serious enough that if it happens to you, you need to get in touch with Sony or your retailer soon. The PS5 DualSense controller has innovative resistive triggers, with an internal mechanism that can provide smooth gradations of resistance. So, for example, the controller can simulate the tension in a bow string or a jammed trigger.
However, some gamers have reported that their triggers have broken and offer no resistance at all. This doesn’t stop you from using your controller to play, but removes a rather revolutionary feature.
If the mechanism is physically broken, you should return the controller under warranty. However, do check that you haven’t accidentally set the strength of the effect to “Off” under the controllers menu. If you’re worried about wearing the mechanism out for some reason, you can of course turn it off on purpose or set it to a weaker strength.
There’s No Such Thing as Perfect
There has never been a completely trouble-free console launch, and the PS5 is neither the worst nor the best we’ve seen. There have been no serious, widespread PS5 problems as of yet, so there’s not a lot of reason to hold off on buying one if you want to. That is, assuming you can actually find one for sale!
