Nintendo Switch的杀手级功能是它可以切换。它是一款手持控制台,可以插入底座以将其变成家用控制台,这种混合设计使Switch有望成为有史以来最畅销的控制台,如果它达到索尼 PlayStation 2(Sony PlayStation 2)建立的创纪录水平。与Xbox One(Xbox One)或PlayStation 4相比,这是一个真正不同的选择,后者是它的世代竞争。
问题是,有时, Switch(Switch)体验的对接部分不起作用。虽然您可以在手持模式下正常玩游戏,但将Switch滑入底座似乎无济于事,甚至可能不会亮起绿灯。如果您的Switch Dock无法正常工作,这些是最好的故障排除技巧。
1.更新你的交换机
这始终是一个很好的第一步,因此请尽可能更新您的 Switch。带有以太网端口(Ethernet Port)的扩展坞是唯一可以更新其固件的扩展坞,但它首先必须处于正常工作状态(working order)。
2. 您使用的是 Nintendo Dock 吗?
您可以在亚马逊(Amazon)等网站上为您的Switch购买许多第三方底座,考虑到它们比任天堂(Nintendo)原版便宜多少,这可能非常诱人。可悲的是,有很多关于第三方码头砖块或损坏Switch控制台的故事。
这是最坏的情况,但很有可能如果您的第三方扩展坞在最近的Switch系统更新后停止工作,这可能意味着任天堂(Nintendo)已经改变了扩展坞制造商没有预料到的东西。
简而言之,如果您在使用第三方坞站时遇到问题,请联系该坞站的制造商或硬着头皮购买原装任天堂(Nintendo)坞站。
3. 重启交换机
解决坞站问题的第一步是重启Switch、坞站和整个设置。
按住开关(Switch)电源按钮,直到看到电源选项菜单,然后选择它并选择关闭(Power Off)电源以关闭控制台。
接下来,从墙上取下电源适配器,然后将其拔下几分钟,以释放所有电量。然后重新插上电源,打开Switch并检查一切是否正常。
4. 使用正确的电缆(Cables)顺序(Correct Order)
虽然我们自己没有经历过这种情况,但将扩展坞连接到电视时似乎可能存在错误的顺序,这可能会影响一切是否正常工作。所以拔掉所有东西,从头开始,并按照这个特定的顺序连接所有东西:
- 将电源连接到扩展坞。
- 将电源适配器连接到电源插座。
- 将HDMI电缆连接到电视的HDMI 输入(HDMI Input)。
- 将HDMI(HDMI)电缆的另一端连接到扩展坞。
- 将电视切换到正确的HDMI端口。
- 插入开关。
如果一切顺利,Switch不应在您的电视上显示其输出。在此期间,您还应该检查电源线连接器和电缆本身是否损坏。
5.检查HDMI线
通常,HDMI 电缆(HDMI cables)要么工作要么不工作,但损坏的电缆可能会间歇性工作。仔细(Carefully)检查您的HDMI电缆是否有物理损坏。使用不同的设备进行测试,并尝试使用备用电缆。
6.使用官方HDMI线
HDMI电缆遵循通用标准,因此在大多数情况下,您使用哪条HDMI电缆与(HDMI)Switch无关。但是,某些非品牌电缆可能会导致HDCP(高带宽数字内容保护)或(High-bandwidth Digital Content Protection)Switch预期
的HDMI的其他严格方面出现问题。
假设您仍然拥有 Switch 随附的原始Nintendo HDMI电缆,则值得用它测试底座,看看您的非 Nintendo 电缆是否有一些奇怪的地方,而在其他设备上测试它并不明显。
7. 试试朋友的 Dock 或 Switch
如果您拥有多个 Switch(multiple Switches)和扩展坞,那么现在是尝试更换控制台和扩展坞以跟踪设置的哪一部分导致问题的绝佳时机。如果另一个坞站可以工作,但原来的坞站没有,则表明坞站本身有问题,可能需要更换。
8. 检查开关底座电源(Switch Dock Power Supply)
您的扩展坞似乎无法正常工作的一个核心原因是它没有得到任何电力或没有得到足够的电力。因此,首先要确认的是USB-C交流适配器已正确插入并且墙壁插座是否正常工作。
一个很好的方法是从扩展坞上拔下电源线并将其直接连接到您的Switch。如果在您执行此操作时Switch指示它正在充电,则您知道适配器有电。
这是一个很好的第一步,但仅仅因为您的适配器有电源并不意味着有足够的电源来为扩展坞供电。在对接模式下,Switch比在手持模式下充电或运行需要更多的电量。可能是您使用的电源适配器没有产生足够的功率。
任天堂的电源适配器在如何协商功率和提供的电量方面是非标准的。这就是为什么您不应该将它与其他 USB-C 设备(例如三星(Samsung)或其他Android手机)一起使用。这也是为什么非任天堂电源适配器可能无法为扩展坞提供所需的电量。因此,请使用专门为Switch(Switch)设计的官方或第三方适配器。
9.更改电视输出分辨率配置(Output Resolution Configuration)
Nintendo Switch可以输出三种不同的分辨率:480p、720p 和 1080p。几乎您遇到的任何电视都应该处理所有这三个选项,而 1080p 应该是 99% 的最佳选择。但是,您可能正在处理的电视在其中一种或多种分辨率下播放效果不佳。
例如,一些旧的 720p电视(TVs)或显示器可能无法处理 1080p 信号。需要明确的是,这不太可能。这些标准分辨率的问题必须是一台相对晦涩的电视,但尝试不同的输出以查看它是否有所作为并没有什么坏处。
- 从主菜单打开系统设置。(System Settings)
- (Choose)从左侧列表中选择电视输出。(Output)
- 转到电视分辨率。
- 将选项从自动(Automatic)更改为三个选项之一。
每次更改后将
您的Switch放入扩展坞,看看是否有帮助。(Switch)
10.禁用电源状态匹配
在上述电视设置中,您可能需要禁用Match TV Power State。所有这一切都是在您打开Switch或将其插入扩展坞时打开电视。当您关闭电视时,它还会使Switch进入睡眠模式。(Switch)
当您尝试解决坞站问题或遇到打开电视会关闭Switch的情况时,这可能会让您感到困惑。因此,在修复Nintendo Switch坞站之前暂时禁用该功能是个好主意。
11.清洁您的扩展坞(Dock)和交换机端口(Switch Port)
USB-C是对旧USB标准的巨大升级。它是可逆的、紧凑的,可以承载大量的电力和数据,而且它几乎变得普遍。只有一个重大缺陷:污垢堆积。
这是USB-C智能手机的常见问题,每次插入 USB 插头和端口时,都会有少量棉绒、碎屑和污垢进入USB插头和端口。(USB)最终,这种堆积会形成一个缓冲区,阻止电缆在端口内接触。
您可以轻轻探查 Switch 的USB-C端口内部和扩展坞本身的插头周围,看看是否有任何垃圾可以捞出。请勿使用大头针等金属物体。我们通常使用木制或塑料牙签;即使那样,你也应该非常温柔。
如果您的坞站有问题
如果您已经尝试了所有合理的故障排除步骤以使您的扩展坞正常工作,那么可能是时候接受它有故障并且需要更换了。如果您的Switch(或单独购买的扩展坞)仍在保修期内,您很可能有权获得免费维修或更换。因此,请与您当地的任天堂服务中心(Nintendo Service Center)联系。
尽管Switch扩展坞相对昂贵,但您无法修复Nintendo Switch扩展坞。这意味着如果电子元件出现故障并且您已超出保修期,您别无选择,只能自掏腰包更换整个设备。
同样,正如我们上面提到的,最好避免使用未经Nintendo认证的第三方底座,因为这可能会给你留下一个砖头的Nintendo Switch控制台。但是,在购买新的Switch(Switch)扩展坞之前
,您应该花时间寻找二手或翻新的Switch 扩展坞。
由于控制台损坏或已更换,人们出售的坞站数量惊人,几乎没有理由不购买二手坞站。毕竟,它们可能出错的可能性相对较小。
Nintendo Switch Dock Not Working? 11 Ways to Fix
The killer feature of the Nintendo Switch is that it can, well, switch. It’s a handheld console that slots into a dock to turn it into a home console, and this hybrid design has set the Switch on track to be the best-selling console of all time if it reaches the record levels established by the Sony PlayStation 2. It’s a truly different option than Xbox One or PlayStation 4, which are its generational competition.
The thing is, sometimes, the docking part of the Switch experience just doesn’t work. While you can play games just fine in handheld mode, slipping your Switch into its dock doesn’t seem to do anything, and the green light might not even come on. If your Switch Dock is not working, these are the best troubleshooting tips.
1. Update Your Switch
This is always a good first step, so update your Switch if possible. The docking station with Ethernet Port is the only one that can update its firmware, but it has to be in working order in the first place.
2. Are You Using a Nintendo Dock?
There are many third-party docks that you can buy for your Switch on sites like Amazon, and given how much cheaper they are than the Nintendo original, it can be very tempting. Sadly, there are many stories of third-party docks bricking or damaging Switch consoles.
This is a worst-case scenario, but there’s a good chance that if your third-party dock stopped working after a recent Switch system update, it probably means that Nintendo has changed something the dock maker did not anticipate.
In short, if you’re having trouble with a third-party dock, get in touch with that dock’s manufacturer or bite the bullet and buy an original Nintendo dock.
3. Power Cycle Your Switch
An excellent first step when troubleshooting dock issues is to power cycle the Switch, the dock, and your entire setup.
Press and hold the Switch power button until you see the power options menu, then select it and choose Power Off to power down the console.
Next, remove the power adapter from the wall and leave it unplugged for a few minutes to allow any power to discharge. Then plug it back in, turn on your Switch, and check if everything is working again.
4. Use the Correct Order for Cables
While we haven’t experienced this ourselves, it seems there may be a wrong order when connecting a dock to your TV that can affect whether everything works correctly. So unplug everything, start from scratch, and connect everything in this specific order:
- Connect the power to the dock.
- Connect the power adapter to the power outlet.
- Connect the HDMI cable to the TV’s HDMI Input.
- Connect the other end of the HDMI cable to the dock.
- Switch the TV to the correct HDMI port.
- Insert the Switch.
If all goes well, the Switch should not be displaying its output on your TV. While at it, you should also check power cable connectors and the cable itself for damage.
5. Check the HDMI Cable
Usually, HDMI cables either work or don’t, but a damaged cable may work intermittently. Carefully inspect your HDMI cable for physical damage. Test it with a different device, and try using an alternate cable.
6. Use the Official HDMI Cable
HDMI cables follow a common standard, so in most cases, it doesn’t matter which HDMI cable you use with your Switch. However, some off-brand cables may cause issues with HDCP (High-bandwidth Digital Content Protection) or other strict aspects of HDMI that the Switch expects.
Assuming that you still have the original Nintendo HDMI cable that came with your Switch, it is worth testing the dock with it to see if there might be something odd about your non-Nintendo cable that isn’t apparent from testing it with other devices.
7. Try a Friend’s Dock or Switch
If you own multiple Switches and docks, it’s an excellent time to try swapping out consoles and docks to track down which part of the setup is causing the issue. If another dock works, but the original doesn’t, that suggests there’s something wrong with the dock itself, and it might need replacement.
8. Check the Switch Dock Power Supply
A core reason that your dock doesn’t appear to be working is that it isn’t getting any power or isn’t getting enough of it. So the first thing to confirm is that the USB-C AC adapter is plugged in correctly and that the wall outlet is working.
An excellent way to do this is to unplug the power cable from the dock and connect it directly to your Switch. If the Switch indicates that it’s charging when you do this, you know there’s power from the adapter.
That’s an excellent first step, but just because there’s power from your adapter doesn’t mean there’s enough to power the dock. In docked mode, the Switch requires more power than it does to charge or run in handheld mode. It could be that the power adapter you’re using doesn’t produce enough power.
Nintendo’s power adapter is non-standard regarding how it negotiates power and the amount of power it provides. This is why you shouldn’t use it with other USB-C devices such as a Samsung or other Android phones. This is also why non-Nintendo power adapters may not give the dock as much power as it asks for. So use an official or third-party adapter explicitly designed for the Switch.
9. Change the TV Output Resolution Configuration
The Nintendo Switch can output at three different resolutions: 480p, 720p, and 1080p. Virtually any TV you encounter should handle all three of these options, and 1080p should be the best choice 99% of the time. However, you may be dealing with a TV that doesn’t play nice with one or more of these resolutions.
For example, some old 720p TVs or monitors may not handle a 1080p signal. To be clear, this is not very likely. It would have to be a relatively obscure TV to have an issue with these standard resolutions, but it can’t hurt to try different outputs to see if it makes a difference.
- Open System Settings from the HOME Menu.
- Choose TV Output from the left-hand list.
- Go to TV Resolution.
- Change the option from Automatic to one of the three choices.
Put your Switch into the dock after each change to see if it helps.
10. Disable Power State Matching
While in the TV settings described above, you may want to disable Match TV Power State. All this does is turn the TV on when you turn on the Switch or insert it into the dock. It also turns the Switch into sleep mode when you turn off the TV.
This can confuse you when you’re trying to troubleshoot dock issues or get into a situation where turning on the TV turns the Switch off. So it’s a good idea to disable the feature temporarily until you fix your Nintendo Switch dock.
11. Clean Your Dock and Switch Port
USB-C is a tremendous upgrade over the old USB standards. It’s reversible, compact, can carry loads of power and data, and it’s becoming virtually universal. There’s just one significant flaw: dirt buildup.
This is a common issue with USB-C smartphones where small amounts of lint, debris, and dirt get shoved into the USB plugs and ports every time they’re inserted. Eventually, this buildup creates a buffer that prevents the cable from making contact within the port.
You can gently probe the inside of the Switch’s USB-C port and around the plug in the dock itself to see if there’s any gunk to fish out. Don’t use a metallic object such as a pin. We usually use a wooden or plastic toothpick; even then, you should be very gentle.
If You Have a Faulty Dock
If you’ve tried every reasonable troubleshooting step to get your dock working, it may be time to accept that it’s faulty and needs to be replaced. If your Switch (or dock purchased separately) is still under warranty, you’re most likely entitled to a free repair or replacement. So get in touch with your local Nintendo Service Center.
Although Switch docks are relatively expensive, there’s not much you can do to fix Nintendo Switch docks. This means you have little choice but to replace the entire unit out of pocket if the electronic components are faulty and you’re out of the warranty period.
Again, as we mentioned above, it’s probably best to avoid third-party docks not certified by Nintendo since this can leave you with a bricked Nintendo Switch console. However, you should take the time to look for used or refurbished Switch docks before you buy a new one.
There are a surprising number of docks that people sell off because their consoles are broken or have been replaced, and there’s little reason not to buy a used dock. After all, there’s relatively little that can go wrong with them.