电子邮件显示为空是Outlook中一个非常常见的问题。原因可能包括错误配置的插件到有问题的字体设置等等。让我们看一下所有这些问题的修复。
但在尝试任何这些修复之前，最好先确认电子邮件正文实际上不是空的。发件人可能已经推送了一封不完整的邮件，或者只是没有输入超出主题的任何内容。
尝试查看问题是否在一封电子邮件之后仍然存在。您可以尝试从其他帐户发送测试电子邮件，看看是否显示文本正文。如果问题仍然存在，请继续执行前面概述的修复措施。
修复#1：禁用加载项
收到内容丢失且损坏的电子邮件的最常见原因是干扰性加载项。加载项通常会向Outlook(Outlook)添加大量实用程序和功能，但制作不当的加载项也可能会破坏一些东西。
也有可能这些加载项本身并没有问题，只是互相干扰而已。要排除此原因，您需要禁用所有加载项。如果这解决了您的问题，只需将它们一一重新打开，直到找到罪魁祸首（或者完全抛弃它们）。
要禁用Outlook加载项，请按照下列步骤操作：
- 打开 Outlook 桌面应用程序(Open the Outlook desktop app)。
- 从左上角打开“文件”菜单。(File)单击(Click)底部的选项(Options)按钮（退出之前）。
- Outlook选项(Outlook Options)窗口将打开，其中包含用于自定义体验的所有设置。选择加载(Add-ins)项选项卡。
- 此选项卡列出了计算机上安装的所有加载项。确保“管理”(Manage)字段显示“COM 加载项”(COM Add-ins)并单击“执行”按钮。
- 现在您可以禁用列表中的各个加载项。无需完全删除它们；只需取消选中加载项并选择“确定”即可。除非您知道哪个加载项可能会造成问题，否则最好先禁用它们，然后再逐一启用它们。
修复#2：修改字体颜色
丢失电子邮件正文问题的另一个潜在罪魁祸首是字体颜色。尽管听起来很愚蠢，但有可能不小心将字体颜色设置为白色，这显然会使文本不可见。
您可以通过再次将字体颜色更改为黑色来轻松解决此问题。只需按照以下步骤操作：
- 在计算机上打开 Outlook。
- 导航至“文件”(File)菜单并选择“选项”。
- 在“选项”(Options)窗口中，切换到“邮件”(Mail)选项卡。
- 这会向您显示一系列与电子邮件内容格式相关的设置。单击(Click)文具(Stationery)和字体(Fonts)按钮。
- 即使在这个窗口中也有各种字体类别。选择新(New)邮件消息下的字体(Font)选项以更改电子邮件正文的字体颜色。
- 您选择的确切字体颜色并不重要 - 只需确保它不是白色并选择“确定”即可。
修复 #3：以安全模式运行 Outlook
如果您因怀疑而不愿意禁用Outlook加载项，可以尝试使用更受限的应用程序版本，看看是否可以解决问题。就像(Just)Windows可以在安全模式下运行(run in Safe Mode)来调试软件问题一样，Outlook也可以在安全模式下运行。
Outlook的安全模式会以其默认设置打开应用程序，从而消除由您自己的自定义或错误加载项引起的任何问题。以下是在安全模式下启动Outlook(Outlook)的步骤：
- Press Win + R打开“运行”(Run)对话框。
- (Type)在测试框中键入Outlook.exe /safe，然后选择“确定”。
修复 #4：更新 Outlook
更新不仅带来新功能，还修复任何现有错误。您丢失的电子邮件内容可能是由于错误而不是您的任何问题造成的。
虽然所有Windows应用程序都应该自动更新，但您可能已禁用更新，因此仍在使用过时版本的Outlook。要解决此问题，只需手动更新Outlook：
- 打开 Outlook 桌面客户端。
- 打开“文件”(File)菜单并选择“Office 帐户”(Office Account)选项卡。这会在右侧填充一堆选项。
- 单击(Click)更新(Update) 选项以打开下拉菜单。(Options)选择“立即更新”(Update)选项来更新Outlook。
- 客户端更新后您将收到成功消息。
修复(Fix)#5：检查您是否处于离线模式(Offline Mode)
离线模式的目的是让您即使在互联网关闭的情况下也可以仔细阅读现有的邮件，但如果邮件尚未完成加载，则可能会产生问题。有时 Outlook 无法连接到服务器(Sometimes Outlook cannot connect to the server)，导致其无法与您的最新邮件同步。
好处是它很容易修复。只需(Just)禁用脱机模式，Outlook就会重新连接并正确加载电子邮件。
以下是执行此操作的步骤：
- 打开 Outlook。
- 从顶部选择Send/Receive此菜单中的最后一个选项是“离线工作”(Work Offline)。它用作切换开关，因此如果已激活该设置，则单击它会禁用该设置。
修复数据文件怎么样？
许多在线指南建议尝试修复Outlook 的数据文件(Outlook’s data files)以解决丢失电子邮件正文的问题。但实际上，这很少是导致此错误的原因，并且不太可能产生影响。
现代版本的Windows应用程序旨在自动修复其数据文件，尤其是在您保持数据文件更新的情况下。实际上并不需要
手动深入了解Outlook的内部工作原理来修复这些小问题。
修复Outlook(Outlook)中丢失的电子邮件内容(Fix Missing E-Mail Content)的最佳方法是什么？
排除任何计算机错误的问题在于很难诊断其背后的确切原因。您必须尝试多种方法，直到找到真正有效的方法。
对于Outlook(Outlook)中缺少电子邮件正文的问题，这意味着查看可能影响电子邮件文本或其属性的所有选项。它可能是字体颜色、加载项或过时的客户端。
有时电子邮件实际上是空的，最好在进行任何更高级的修复之前排除这种情况。只需(Just)验证多封电子邮件中问题是否仍然存在。
Outlook Not Showing Email Body/Content? 5 Fixes To Try
Emails showing up empty is a surprisingly common issue in Outlook. The causes can range from miѕconfigυred addons to problematic font settings, among other things. Let’s take a look at the fixes to all of them.
But before trying any of these fixes it might be a good idea to confirm that the email body isn’t actually empty. A sender might have pushed send on an incomplete mail, or just not entered anything past the subject.
Try to see if the issue persists beyond a single email. You can try sending a test email from another account to see if the text body appears. If the problem remains, move on to the fixes outlined before.
Fix #1: Disable Add-Ins
The most common reason for getting broken emails with missing content is an interfering add-in. Add-ins normally add a bunch of utility and features to Outlook, but a poorly made add-in can also break things.
It is also possible that the add-ins aren’t problematic in themselves, but just interfering with each other. To rule this out as a cause, you need to disable all add-ins. If this fixes your problem, just turn them back on one by one until you find the culprit (or just ditch them entirely).
To disable your Outlook add-ins, follow these steps:
- Open the Outlook desktop app.
- Open the File menu from the top left-hand corner. Click on the Options button right at the bottom (before Exit).
- The Outlook Options window will open up, containing all the settings for customizing your experience. Select the Add-ins tab.
- This tab lists all the add-ins installed on your computer. Make sure that the Manage field reads COM Add-ins and hit the Go button.
- Now you can disable individual add-ins from the list. No need to remove them entirely; simply uncheck the add-ins and select OK. Unless you have some idea of which add-in might be creating the problem, it is a good idea to disable them all at first and enable them again one by one.
Fix #2: Modify the Font Color
Another potential culprit for the missing email body problem is the font color. As stupid as it may sound, it is possible to accidentally set the font color to white, which obviously renders the text invisible.
You can fix this pretty easily by changing the font color to black again. Just follow these steps:
- Open Outlook on your computer.
- Navigate to the File menu and select Options.
- In the Options window, switch to the Mail tab.
- This shows you a bunch of settings related to the formatting of your email content. Click on the Stationery and Fonts button.
- There are various font categories even in this window. Select the Font option under the New mail messages to change the font color of your email body.
- The exact font color you select doesn’t matter – just make sure it isn’t white and select OK.
Fix #3: Run Outlook in Safe Mode
If you are unwilling to disable your Outlook add-ins on suspicion, there’s a way of trying out a more limited version of the app to see if that fixes things. Just like Windows can be run in Safe Mode to debug software issues, Outlook can be run in a safe mode as well.
Outlook’s safe mode opens the app in its default settings, removing any issues caused by your own customization or a faulty add-in. Here are the steps to start Outlook in safe mode:
- Press Win + R to open the Run dialog box.
- Type outlook.exe /safe in the test box and select OK.
Fix #4: Update Outlook
Updates don’t just bring new features but also fix any existing bugs. It is possible that your missing email content is due to a bug rather than any problem on your part.
And while all Windows apps are supposed to update themselves automatically, it’s possible that you have disabled updates and are thus still using an outdated version of Outlook. To fix this, just update Outlook manually:
- Open the Outlook desktop client.
- Open the File menu and select the Office Account tab. This fills the right side with a bunch of options.
- Click on Update Options to open a drop-down menu. Select the Update Now option to update Outlook.
- You will get a success message when the client is updated.
Fix #5: Check if You Are in Offline Mode
The offline mode is intended to let you peruse your existing messages even if the internet is down, but can create issues if a mail has not even finished loading. Sometimes Outlook cannot connect to the server, preventing it from syncing with your latest messages.
The good thing is that it is pretty easy to fix. Just disable offline mode and Outlook will reconnect and load the email properly.
Here are the steps to do that:
- Open Outlook.
- Select the Send/Receive menu from the top. The final option in this menu is Work Offline. It works as a toggle, so clicking on it will disable the setting if it was activated.
What About Repairing Data Files?
Many online guides recommend attempting to repair Outlook’s data files to fix the missing email body issue. In practice, however, this is rarely the cause of this error and is unlikely to make a difference.
Modern versions of Windows apps are designed to repair their data files automatically, especially if you keep them updated. Manually dipping into the inner workings of Outlook to fix these minor issues is not really required.
What is the Best Way to Fix Missing E-Mail Content in Outlook?
The problem with troubleshooting any computer error is that it is hard to diagnose the exact cause behind it. You are left to try out multiple methods until you find something that actually works.
For the missing email body issue in Outlook, this means looking at all the options that could affect the email text or its properties. It could be the font color, an add-in, or an outdated client.
Sometimes the email actually is empty, and it is a good idea to rule this out before you go with any of the more advanced fixes. Just verify that the issue persists across multiple emails.
