Microsoft Outlook是最常用的电子邮件客户端之一，但它并非没有问题。用户经常报告的一个错误是， Windows 10(Windows 10)或 11版Outlook中不再弹出新邮件通知。
在本文中，我们将解释当Outlook通知不起作用时该怎么做。
如何修复 Outlook 通知(Fix Outlook Notifications)不起作用
下面，我们将介绍八种故障排除方法，以修复Microsoft Outlook停止正确显示通知时的问题。这些修复应该适用于Windows 10和Windows 11操作系统。如果您在使用移动应用程序时遇到问题，请查看我们的iOS或Android版本 Microsoft Outlook 指南。
1. 确保您在线
Microsoft Outlook的脱机工作(Work Offline)功能将阻止您访问电子邮件服务器。因此，如果您没有收到新电子邮件，或者Outlook没有显示任何通知，这是您应该检查的第一件事。
- 打开 Outlook 桌面应用程序。
- 检查底部窗格中是否有显示“脱机工作。(Offline.)” 如果不存在，您可以继续进行下一个修复。
- 切换到Send / Receive选项卡并确保禁用“脱机工作”(Work Offline)。
2. 检查 Outlook 的通知设置(Notification Settings)
一旦确定Outlook已连接到互联网，就可以检查Outlook应用程序的通知设置。为此：
- 打开 Outlook。
- 选择“文件”>“选项”。
- 从左侧边栏中
选择邮件。(Mail)
- 在“消息(Message)到达”部分下，确保通过勾选每个复选框来启用“播放(Play)声音”和“显示桌面警报”。
- 按确定。
3.检查Windows通知设置(Windows Notification Settings)
如果您仍然没有收到电子邮件通知，则Windows偏好设置中的某些内容可能会阻止它们。要在Windows设置中启用通知：
- 按Windows键 + I 打开Windows 设置(Windows Settings)。
- 选择“系统”(Select System) ，然后在左侧窗格中
选择“通知和操作”。(Notifications)
- 仔细检查您的台式电脑上是否已启用所有通知。然后，向下滚动到来自应用程序和其他发件人的通知。
- 选择 Outlook。
- 打开Outlook通知 ，然后选中“(Outlook)显示(Show)通知横幅”和“在通知中心显示(Show)通知”旁边的复选框。
4.检查Outlook规则
Outlook允许您配置不同的规则来处理不同类型的电子邮件。如果您之前更改了这些规则，可能会导致Outlook在您收到电子邮件时不显示通知。要检查这一点：
- 打开 Outlook。
- 按左上角的文件。
- 选择管理规则和警报。
- 在“电子邮件规则”(Email Rules)下，禁用影响 Outlook 通知的任何规则。
- 按应用，然后按确定确认。
5.关闭对焦辅助(Focus Assist)和省电模式(Battery Saver)
某些Windows功能（例如焦点辅助(Focus Assist)和省电模式）(Battery Saver)可能会干扰通知。Focus Assist会阻止所有通知，以便您在工作时不会分心。但是，省电模式可能会阻止(Battery Saver)Outlook等应用程序在后台运行。这将阻止Outlook在未打开时同步数据，这意味着您将不会收到任何电子邮件。
要禁用焦点辅助(Focus Assist)，请选择任务栏(Taskbar)右下角的操作中心(Action Center)。如果对焦辅助(Focus Assist)已打开，请选择它以将其禁用。
要禁用省电模式：
- 按 Win + I 打开“设置”。
- 选择“系统”(System)选项卡，然后选择“电源(Power)和睡眠”。
- 选择省电模式。
- 选择立即关闭。
6. 清除 Outlook 的缓存
与其他应用程序一样，Outlook将临时文件存储在缓存中。如果这些文件损坏，可能会导致Outlook 出现故障，(Outlook —)例如阻止通知正确显示。要解决此问题：
- 按(Press)Windows键(Windows)+ R 打开“运行”(Run)对话框。
- 键入 %localappdata%MicrosoftOutlook 并按Enter。
- 选择(Select)RoamCache文件夹中的所有文件并将其删除。下次运行 Outlook 时，将重新创建这些文件。
7. 更新 Outlook
如果您的Outlook应用程序已过时，执行最新更新可以解决您遇到的任何通知问题。为此：
- 打开 Outlook。
- 按“文件”>“Office 帐户”。
- 选择更新(Update) 选项(Options)。在下拉菜单中，选择立即
更新。(Update)
- 等待(Wait)更新完成，然后检查您的通知是否有效。
8.修复Microsoft Office套件(Microsoft Office Suite)
Microsoft提供了修复工具，可帮助识别和修复Microsoft Office应用程序的问题。要使用这个：
- 打开控制面板。
- 选择Programs > Programs和功能(Features)。
- 查找 Microsoft Office(Find Microsoft Office)或Microsoft 365。
- 右键单击它并选择更改。
- 选择“快速修复”(Select Quick Repair)，然后按“修复”(Repair)。
等待(Wait)疑难解答完成，然后检查您是否在Outlook中收到通知。
保持联系
当您停止在电子邮件帐户上接收通知时，可能会导致您错过对您的工作至关重要的重要电子邮件。希望本文能够帮助您解决通知问题，以便您可以放心地返回工作岗位。
如果没有效果，您可以考虑切换到 Microsoft 的Windows邮件(Mail)应用程序。
Outlook Notifications Not Working in Windows? 8 Ways to Fix
Microsoft Оutlook is one of the most commonly used email clients, bυt it isn’t wіthout problems. One error users often reрort is that notifications no longer pop up for new mail in Outlook for Windows 10 or 11.
In this article, we’ll explain what to do when Outlook notifications are not working.
How to Fix Outlook Notifications Not Working
Below, we’ll cover eight troubleshooting methods to fix Microsoft Outlook when it stops displaying notifications correctly. These fixes should work for both Windows 10 and Windows 11 operating systems. If you’re experiencing issues with the mobile app, check our guides for the iOS or Android version of Microsoft Outlook.
1. Make Sure You’re Online
Microsoft Outlook’s Work Offline feature will prevent you from accessing email servers. So if you aren’t receiving new emails, or Outlook isn’t showing any notifications, this is the first thing you should check.
- Open the Outlook desktop app.
- Check the bottom pane for a status message that says “Working Offline.” If it isn’t there, you can move on to the next fix.
- Switch to the Send / Receive tab and ensure that Work Offline is disabled.
2. Check Outlook’s Notification Settings
Once you’re sure that Outlook is connected to the internet, it’s time to check the Outlook app’s notification settings. To do so:
- Open Outlook.
- Select File > Options.
- Select Mail from the left-hand sidebar.
- Under the Message arrival section, ensure that “Play a Sound” and “Display a Desktop Alert” are enabled by ticking each checkbox.
- Press OK.
3. Check the Windows Notification Settings
If you still aren’t receiving email notifications, something in your Windows preferences might be preventing them. To enable notifications in Windows settings:
- Press Windows key + I to open Windows Settings.
- Select System, then select Notifications & actions in the left pane.
- Double-check that all notifications are enabled on your desktop PC. Then, scroll down to Notifications from apps and other senders.
- Select Outlook.
- Toggle on Notifications for Outlook, then check the boxes next to “Show notification banners” and “Show notifications in notification center.”
4. Check the Outlook Rules
Outlook lets you configure different rules for handling different types of emails. If you previously changed these rules, it may be causing Outlook to not show notifications when you receive an email. To check this:
- Open Outlook.
- Press File in the top-left corner.
- Select Manage Rules & Alerts.
- Under Email Rules, disable any rules affecting your Outlook notifications.
- Press Apply, then OK to confirm.
5. Turn Off Focus Assist and Battery Saver
Some Windows features like Focus Assist and Battery Saver can interfere with notifications. Focus Assist blocks all notifications so that you can stay distraction-free while you work. Battery Saver, however, may prevent apps like Outlook from running in the background. This will stop Outlook from syncing data while it isn’t open, meaning you will receive no emails.
To disable Focus Assist, select the Action Center at the bottom-right corner of the Taskbar. If Focus Assist is turned on, select it to disable it.
To disable Battery Saver:
- Press Win + I to open Settings.
- Select the System tab, then select Power & sleep.
- Select Battery saver.
- Select Turn off now.
6. Clear Outlook’s Cache
Like other apps, Outlook stores temporary files in a cache. If these files become corrupted, they can cause glitches in Outlook — like preventing notifications from appearing correctly. To fix this:
- Press the Windows key + R to open the Run dialog box.
- Type %localappdata%\Microsoft\Outlook and press Enter.
- Select all of the files in the RoamCache folder and delete them. Next time you run Outlook, these files will be recreated.
7. Update Outlook
If your Outlook app has become outdated, performing the latest update could fix any notification problems that you’re having. To do so:
- Open Outlook.
- Press File > Office Account.
- Select Update Options. In the drop-down menu, select Update Now.
- Wait for the update to complete, then check whether your notifications work.
8. Repair the Microsoft Office Suite
Microsoft has provided a repair tool that helps identify and fix issues with the Microsoft Office apps. To use this:
- Open the Control Panel.
- Select Programs > Programs and Features.
- Find Microsoft Office or Microsoft 365.
- Right-click it and select Change.
- Select Quick Repair and then press Repair.
Wait for the troubleshooter to complete, then check whether you get notifications in Outlook.
Stay Connected
When you stop receiving notifications on your email account, it can cause you to miss essential emails vital to your work. Hopefully, this article has helped fix your notification problems so you can return to work without worry.
If nothing works, you can consider switching to Microsoft’s Mail app for Windows.
