您在 iPhone 上使用 Apple Pay 时(using Apple Pay on your iPhone)遇到问题吗？无论是一次性问题还是反复出现的问题，Apple Pay无法正常工作的问题都可能因各种原因而出现。例如，它可能是支付终端故障、iPhone 设置冲突、服务器端出现问题……不胜枚举。
所以这里有 15 件事你可以尝试解决iPhone 上的Apple Pay问题。本教程中的修复也适用于 iPad。
1.结账(Checkout)时使用不同的终端(Terminal)
如果尝试在非接触式终端上使用Apple Pay时没有任何反应，请首先查找以下符号，以确保它首先支持Apple Pay作为付款选项。
如果是这样，问题可能仅限于终端。尝试要求使用不同的终端来完成您的购买。
2.正确握住你的 iPhone
iPhone 上的NFC（近场通信(Near Field Communication)）芯片靠近后置摄像头。如果您在完成购买时仍然遇到问题，请握住您的 iOS 设备，使其能够与终端机的NFC读取器正确通信。
3. 移除你的 iPhone 手机壳
极其笨重或坚固的外壳也会阻止 iPhone 上的NFC芯片与支付终端进行通信。尝试删除它。之后， Apple Pay(Apple Pay)可能会正常工作。
4.禁用低电量模式
iPhone 的低功耗模式(Low Power Mode)通过减少后台进程来延长电池寿命。但是，这可能会在通过Apple Pay执行交易时产生问题。
因此，如果您看到黄色的 iPhone 电池状态图标(yellow-colored iPhone battery status icon)，请转到General > Battery将其禁用。您可以在完成购买后随时重新激活它。
5. 强制退出钱包应用
另一个快速的Apple Pay修复包括强制退出 iPhone 的Apple Wallet应用程序。只需(Just)从屏幕底部向上滑动（如果您的 iPhone 使用Touch ID ，则双击Home按钮）即可调用App Switcher。然后，将Wallet卡拖出屏幕。
6.重启你的 iPhone
接下来，尝试重新启动您的 iPhone。为此，请打开“设置”(Settings)应用程序，转到“常规(General)” > “关机(Shutdown)”，然后将电源(Power)按钮向右拖动以关闭设备。然后，等待 30 秒并按住侧边(Side)按钮，直到看到Apple标志。
7. 检查苹果系统状态
如果Apple Pay在您的 iPhone 上继续失败，您可能需要确保服务器端没有任何问题。因此，前往Apple 的系统状态页面并检查(Apple’s System Status page)Apple Pay旁边的系统状态。如果事情看起来不正常，您必须等到Apple解决问题。
8. 选择另一张支付卡
付款问题可能与您的默认信用卡或借记卡有关。如果可能，请使用其他卡完成购买。为此，只需在结帐时点击默认卡即可在卡之间切换。如果在使用Apple Watch时出现问题，只需向下滚动选择另一张卡片。
9.激活Apple Pay的Activate Face ID/Touch ID
如果Apple Pay没有使用 Face ID 或 Touch ID(use Face ID or Touch ID)的权限，您将无法在结账时对卡片和通行证进行授权。要解决此问题，请打开“设置”(Settings)应用并点击“面容 ID 和密码”(Face ID & Passcode)。然后，输入您的设备密码并打开Wallet & Apple Pay(Wallet & Apple Pay)旁边的开关。
10. 在 Safari 中激活 Apple Pay
如果您在Safari(Safari)中进行在线交易时没有看到Apple Pay作为支付选项，您必须允许网站检查Apple Pay在您的设备上是否处于活动状态。为此，请打开“设置”(Settings)应用并点击Safari。然后，向下滚动到隐私和安全部分并打开(Privacy & Security)检查 Apple Pay(Check for Apple Pay)旁边的开关。
如果您在Mac上进行网络购买时仍然遇到同样的问题，请选择macOS 菜单栏上的Safari >首选项(Preferences)>隐私(Privacy)，并确保允许网站检查 Apple Pay 和 Apple Card(Allow websites to check for Apple Pay and Apple Card)旁边的复选框处于活动状态。
11.重新添加信用卡/借记卡
如果您在Apple Pay(Apple Pay)中使用特定信用卡或借记卡时仍然遇到问题，将其移除并重新添加到您的 iPhone 会有所帮助。因此，首先打开钱包(Wallet)应用程序，选择您要移除的卡片，点击更多(More)（三个点）图标，然后选择移除卡片(Remove Card)。
接下来，点击屏幕右上角的添加卡(Add Card)/新卡(New Card )（+）按钮并扫描卡或手动输入卡信息。然后，您必须按照屏幕上的说明再次授权该卡以用于Apple Pay。
12. 更新 iPhone 的系统软件(System Software)
接下来，尝试更新 iPhone 上的系统软件。这通常有助于解决与系统相关的问题——特别是如果你最近升级到iOS 15等主要版本——阻止 Apple Pay 工作。
因此，只需打开“设置”(Settings)应用并点击“通用(General)” > “软件更新”(Software Update) > “下载并安装(Download & Install)”即可安装任何待处理的 iOS 更新。了解如果您的 iPhone 无法更新(if your iPhone fails to update)该怎么办。
13.重置网络设置
要解决阻止Apple Pay正常工作的任何连接问题，请尝试重置 iPhone 上的网络设置。
1. 打开设置(Settings)应用程序并点击通用(General)>转移或重置 iPhone(Transfer or Reset iPhone)。
2. 点击重置(Reset)>重置网络设置(Reset Network Settings)。
3. 输入您 iPhone 的设备密码，然后点击重置网络设置(Reset Network Settings)进行确认。
注意(Note)：重置网络设置会删除所有已保存的 Wi-Fi(Wi-Fi)网络，因此请打开设置(Settings)应用程序并点击Wi-Fi以重新连接到 Wi-Fi。
14. 退出并返回 Apple ID
如果您在 iPhone 上继续遇到Apple Pay问题，(Apple Pay)退出然后重新登录您的 Apple ID(signing out and then back into your Apple ID)可能会有所帮助。
1. 打开设置(Settings)应用程序并点击Apple ID。
2. 向下滚动并点击退出( Sign Out)。
3.禁用“查找我的 iPhone”(Disable Find My iPhone)并打开要在 iOS 设备上本地保存的 iCloud 数据形式旁边的开关。
4. 选择退出(Sign Out)以确认。
5. 重启你的 iPhone。
6. 重新打开设置(Settings)应用程序，然后点击登录以(Sign In)使用您的Apple ID重新登录。
15.联系苹果支持
如果您在Apple(Apple)设备上对Apple Pay进行故障排除的尝试无效，您必须联系 Apple 支持(contact Apple Support)来解决问题。如果您认为问题与您的信用卡或借记卡有关，请尝试联系您的银行或发卡机构。
Apple Pay Not Working? 15 Things to Try
Do you have trouble using Apple Pay on your iPhone? Whether it’s a one-off or recurring problem, problems with Apple Pay not working can crop up for various reasons. For example, it could be a faulty payment terminal, a conflicting iPhone setting, a complication on the server-side … the list goes on.
So here are 15 things you can try to resolve Apple Pay issues on the iPhone. The fixes in this tutorial also apply to the iPad.
1. Use Different Terminal at Checkout
If nothing happens while attempting to use Apple Pay at a contactless terminal, start by looking for the following symbols to make sure that it supports Apple Pay as a payment option in the first place.
If it does, the issue could be limited to the terminal only. Try asking for a different terminal to complete your purchase.
2. Hold Your iPhone Correctly
The NFC (Near Field Communication) chip on your iPhone is close to the rear camera. If you continue to have trouble completing a purchase, hold your iOS device in a way that allows it to communicate with the terminal’s NFC reader correctly.
3. Remove Your iPhone’s Case
An extremely bulky or rugged case can also prevent the NFC chip on your iPhone from communicating with a payment terminal. Try removing it. Apple Pay might work without issues after that.
4. Disable Low Battery Mode
Your iPhone’s Low Power Mode conserves battery life by cutting background processes. However, that can create problems while performing transactions through Apple Pay.
So if you see a yellow-colored iPhone battery status icon, disable it by heading over to General > Battery. You can always re-activate it after completing a purchase.
5. Force-Quit the Wallet App
Another quick Apple Pay fix involves force-quitting the iPhone’s Apple Wallet app. Just start by swiping up from the bottom of the screen (or double-click the Home button twice if your iPhone uses Touch ID) to invoke the App Switcher. Then, drag the Wallet card out of the screen.
6. Restart Your iPhone
Next up, try restarting your iPhone. To do that, open the Settings app, go to General > Shutdown, and follow by dragging the Power button to the right to turn off the device. Then, wait for 30 seconds and hold down the Side button until you see the Apple logo.
7. Check the Apple System Status
If Apple Pay continues to fail on your iPhone, you may want to ensure that nothing’s wrong on the server-side. So head over to Apple’s System Status page and check the system status next to Apple Pay. If things don’t appear okay, you must wait until Apple fixes the issue.
8. Pick Another Payment Card
Payment issues can be related to your default credit or debit card. If possible, use a different card to complete the purchase. To do that, just tap the default card at checkout to switch between cards. If the issue occurs while using an Apple Watch, just scroll down to pick a different card.
9. Activate Face ID/Touch ID for Apple Pay
If Apple Pay does not have the permission to use Face ID or Touch ID, you won’t be able to authorize cards and passes at checkout. To fix that, open the Settings app and tap Face ID & Passcode. Then, enter your device passcode and turn on the switch next to Wallet & Apple Pay.
10. Activate Apple Pay in Safari
If you don’t see Apple Pay as a payment option while performing a transaction online in Safari, you must permit websites to check if Apple Pay is active on your device. To do that, open the Settings app and tap Safari. Then, scroll down to the Privacy & Security section and turn on the switch next to Check for Apple Pay.
If you keep running into the same issue while making web purchases on your Mac, select Safari > Preferences > Privacy on the macOS menu bar and ensure that the checkbox next to Allow websites to check for Apple Pay and Apple Card is active.
11. Re-add Credit/Debit Card
If you continue to have issues while using a specific credit or debit card in Apple Pay, removing and re-adding it to your iPhone can help. So start by opening the Wallet app, pick the card you want to remove, tap the More (three dots) icon, and select Remove Card.
Next, tap the Add Card/New Card (+) button at the top right of the screen and scan the card or manually enter the card information. You must then work through the onscreen instructions to authorize the card again for use with Apple Pay.
12. Update the iPhone’s System Software
Next up, try updating the system software on your iPhone. That often helps resolve system-related issues—especially if you recently upgraded to a major release such as iOS 15—preventing Apple Pay from working.
So just open the Settings app and tap General > Software Update > Download & Install to install any pending iOS updates. Learn what to do if your iPhone fails to update.
13. Reset Network Settings
To resolve any connectivity issues preventing Apple Pay from working correctly, try resetting the network settings on your iPhone.
1. Open the Settings app and tap General > Transfer or Reset iPhone.
2. Tap Reset > Reset Network Settings.
3. Enter your iPhone’s device passcode and tap Reset Network Settings to confirm.
Note: Resetting the network settings removes all saved Wi-Fi networks, so open the Settings app and tap Wi-Fi to reconnect to Wi-Fi.
14. Sign Out and Back Into Apple ID
If you continue to experience issues with Apple Pay on iPhone, signing out and then back into your Apple ID might help.
1. Open the Settings app and tap Apple ID.
2. Scroll down and tap Sign Out.
3. Disable Find My iPhone and turn on the switches next to the forms of iCloud data you want to keep locally on your iOS device.
4. Select Sign Out to confirm.
5. Restart your iPhone.
6. Re-open the Settings app, and then tap Sign In to sign back in using your Apple ID.
15. Contact Apple Support
If your attempts at troubleshooting Apple Pay on your Apple devices didn’t work, you must contact Apple Support to resolve the issue. If you feel that the problem is related to your credit card or debit card, try contacting your bank or card issuer instead.
