连接到PlayStation 5(PlayStation 5)时，您的电视是否显示黑屏或“无信号”消息？问题可能是HDMI电缆故障、端口脏或损坏、视频输入不正确（在电视上）等。
这篇文章重点介绍了在您的PS5(PS5)未连接到电视(TVs)或显示器
时尝试的故障排除步骤。
1. 检查你的 PS5 指示灯
PS5开机(PS5)时应显示稳定的白色指示灯。如果控制台不亮，则表示它已关闭电源并且不会将视频信号传输到您的电视。稳定的橙色指示灯表示您的PS5处于休息模式。打开您的PS5或将其退出休息模式以恢复其视觉效果。
按下(Press)控制台上的电源(Power)按钮或按下PS5控制器上的 PS 按钮。然后，等待几秒钟并检查您的电视是否显示来自控制台的视觉效果。
(Contact PlayStation Support)如果您的PS5指示灯是脉动的红灯，请联系 PlayStation 支持。这意味着控制台过热并需要维修。
2.重启你的PS5
如果您的PS5显示稳定的蓝光或持续闪烁白光或蓝光，则控制台会冻结。重新启动控制台可以解决问题。
从墙上插座拔下 PS5 的电源线，等待 60 秒，然后重新插入控制台。验证HDMI电缆是否正确插入，然后重新打开控制台。
3. 重新插入 HDMI 线
松动的电缆连接可能会中断从(Loose)PS5到电视的视频信号传输。将HDMI电缆的(HDMI)一端(Insert one)插入您的电视端口，并确保它完全插入。
将线缆的另一端连接到PS5主机背面的HDMI端口。(HDMI)确保连接牢固牢固，但不要用力插入电缆，以免损坏HDMI端口。
打开PlayStation 5并将电视的输入源设置为连接控制台的HDMI终端。
4.验证电视视频输入源
PlayStation 5控制台通过高清多媒体接口(High Definition Multimedia Interface)( HDMI )连接电视(TVs)和显示器。如果您的电视或显示器有多个HDMI端口，请确保将视频输入源设置为插入PS5的(PS5)HDMI端口。
按住电视遥控器上的“输入”或“源”按钮，直到它显示来自连接PS5的(PS5)HDMI输入的视觉效果。再次(Again)，确保您的PS5在更改电视输入源时已开机。
5.断开HDMI配件
HDMI分配器（或HDMI切换器）允许您在多个设备之间共享音频和视频信号。例如，您可以使用HDMI分配器将 PlayStation 5 连接到多台电视或显示器。(connect your PlayStation 5 to multiple TVs or monitors)同样(Likewise)，分离器允许您将多个控制台连接到一台电视(hook multiple consoles to one TV)。
如果HDMI分配器与您的电视或PS5不兼容，它可能会中断两个设备之间的连接。
移除任何插入PS5或电视的(PS5)HDMI分配器，然后将控制台直接连接到电视。如果您的电视之后检测到PS5，则HDMI分配器就是问题所在。购买新的 HDMI 分配器(shopping for a new HDMI splitter)时，请确保它与 PS5 兼容。
6. 尝试不同的 HDMI 电缆
假冒(Counterfeit)或仿冒的第三方电缆可能无法将您的PS5连接到您的电视或显示器。使用控制台随附的HDMI 转 HDMI(HDMI-to-HDMI)电缆将 PlayStation 5 连接到电视。如果原装HDMI电缆损坏或损坏，
请从您附近的任何授权 SONY 商店或经销商(authorized SONY store or dealer)处购买更换件。
您可以使用第三方HDMI电缆。但是，请确保它是超高速(Ultra High Speed)（或HDMI 2.1）电缆，两个连接器上都带有HDMI徽标/铭文。
虽然PS5有一个HDMI 2.1端口并且最适合使用HDMI 2.1电缆，但您仍然可以将控制台连接到具有较旧HDMI标准的电视。如果您的电视没有HDMI 2.1端口，您可以使用HDMI 2.1线缆
连接您的PS5 。
HDMI 2.1 电缆（或超高速 HDMI(Ultra High-Speed HDMI)电缆）向后兼容旧的HDMI标准/设备。但是，您的电视不会以最高分辨率(play video games at the highest resolution)或刷新率播放视频游戏，因为它使用的是旧的HDMI端口。
7. 尝试不同的 HDMI 端口
将HDMI电缆移至电视上的其他端口，并检查两个设备是否建立连接。请记住(Remember)将您的电视输入源切换到您插入PS5的新(PS5)HDMI端口。
8. 更改电视HDMI 信号格式(HDMI Signal Format)
如果您的PS5(PS5)或其他设备无法通过HDMI连接，一些电视品牌（例如SONY）建议更改电视的HDMI信号格式。假设(Say)您的电视的HDMI信号格式设置为“标准(Standard)”，将其切换为“增强(Enhanced)”可能会解决问题。某些电视品牌/型号将此选项设置为“增强(Enhanced)格式”或“增强(Enhanced)格式 (8K)”。
如果您的电视有多个HDMI端口，请更改您的(HDMI)PS5插入
的特定HDMI端口的信号格式。
增强型 HDMI(Enhanced HDMI)是一种高质量的信号格式，可释放电视HDMI端口的全部带宽。此外，增强的信号格式可确保您在PS5上获得 4K (PS5)HDR游戏。
如果您的PS5在增强的(PS5)HDMI设置下无法连接到电视，请切换到“标准”信号格式。有关切换HDMI(HDMI)信号格式
的具体说明，请参阅电视的说明手册或联系制造商。
9. 重启电视
(Shut)如果问题仍然存在，请关闭电视。使用遥控器关闭电视或从墙上插座拔下电源适配器。等待(Wait)大约一分钟，重新插入电视，并将电视的输入源设置为插入
PS5的(PS5)HDMI端口
10. 清洁 PS5 HDMI 端口
PS5 的HDMI(HDMI)端口中有异物可能会破坏控制台与电视的连接。检查PS5的HDMI端口是否有污垢、灰尘、碎屑或粘液。使用软毛刷清除异物。如果您有一罐压缩空气，在HDMI端口中喷几下即可去除灰尘和污垢。
您还应该清洁电视的HDMI端口，尤其是当它无法连接到任何设备时。
11. 更新电视固件
如果您使用的是智能电视，软件故障可能会阻止它显示来自HDMI设备的视觉效果。前往(Head)电视的设置菜单，更新其固件或操作系统，并检查是否能解决问题。
我们还建议您将电视配置为在有新版本可用时自动更新其固件。检查电视软件设置菜单中的“自动软件更新”或“自动固件更新”。
您还应该能够从制造商的网站更新您的电视固件，具体取决于您的电视品牌或型号。有关在电视上安装最新系统软件的更多信息，请联系您的电视制造商。
12.尝试不同的电视或显示器
使用兼容的高速HDMI线缆将PS5连接到不同的电视或显示器。如果新显示器或电视无法接收来自PS5的视频信号，则控制台的HDMI端口可能有故障。在显示器上尝试不同的电缆并检查它是否有效。
13.在安全模式下(Safe Mode)更改 PS5 视频输出分辨率(Change PS5 Video Output Resolution)
一些PS5用户通过将(PS5)PS5的视频分辨率更改为HDCP 1.4来恢复黑屏问题。高带宽数字内容制作(Digital Content Production)( HDCP ) 是一种内容保护协议，用于防止未经授权在PS5上录制内容。
PS5支持最新的 HDCP 版本（HDCP 2.3 ）并根据您的电视型号自动在其他版本（ HDCP 2.2和HDCP 1.4 ）之间切换。如果您的电视只显示黑屏，请将
您的PS5设置为使用HDCP 1.4 。
为此，您必须先将PS5引导至安全模式(Safe Mode)。
- 按住PS5上的电源按钮三秒钟以关闭游戏机。
- 松开电源按钮并等待控制台关闭。
- 再次按住电源按钮，直到您听到PS5发出两次哔声。
请注意，第二次哔声通常在第一次哔声之后大约 7 秒出现。因此，请继续按住电源按钮并在第二次哔声时松开。这将使您的PS5进入安全模式(Safe Mode)。
- 使用USB电缆将(USB)DualSense控制器连接到控制台，然后按下控制器上的 PS 按钮。
- 选择更改视频输出。
- 选择更改分辨率。
- 选择 HDCP 1.4(Select HDCP 1.4) Only 并在确认页面上
选择重新启动。(Restart)
您的电视现在应该可以检测到来自游戏机的视觉信号。确保使用兼容电缆将PS5正确连接到电视。
玩游戏
如果您的PS5即使在安全模式下仍无法连接到电视，则(TV—even)其 HDMI(Safe Mode—its HDMI)端口或主板可能已损坏。联系 PlayStation 支持(Contact PlayStation Support)或访问PlayStation 维修中心(PlayStation Repair Center)，检查您的PS5是否存在硬件问题。如果您的PS5仍在保修期内并且连接问题是由于工厂缺陷造成的，您可能会得到一个新的控制台。
如果您的PS5连接到电视以外的其他显示器，请联系制造商或将电视重置为出厂设置。
PS5 Not Connecting to TV? 13 Fixes to Try
Dоeѕ your TV display a black screen or “No Signal” messagе when connected to your PlayStation 5? The problem could be a faulty HDMI cable, dirty or damaged ports, incorrect video input (on TV), etc.
This post highlights troubleshooting steps to try if your PS5 isn’t connecting to TVs or monitors.
1. Check Your PS5 Indicator Light
Your PS5 should display a solid white indicator light when powered on. If the console displays no light, it’s powered off and won’t transmit video signals to your TV. A solid orange indicator light means your PS5 is in rest mode. Turn on your PS5 or take it out of rest mode to restore its visuals.
Press the Power button on the console or press the PS button on the PS5 controller. Then, wait a few seconds and check if your TV displays visuals from the console.
Contact PlayStation Support if your PS5 indicator is a pulsing red light. That means the console is overheating and due for service.
2. Reboot Your PS5
The console is frozen if your PS5 displays a solid blue light or keeps blinking white or blue light. Restarting the console could fix the problem.
Unplug your PS5’s power cable from the wall outlet, wait 60 seconds, and plug the console back in. Verify that the HDMI cable is plugged correctly and turn the console back on.
3. Reinsert the HDMI Cable
Loose cable connections could disrupt video signal transmission from your PS5 to your TV. Insert one end of the HDMI cable into your TV port and ensure it goes all the way in.
Connect the other end of the cable to the HDMI port on the back of your PS5 console. Ensure the connection is tight and secure, but don’t insert the cable forcefully, so you don’t damage the HDMI port.
Turn on the PlayStation 5 and set your TV’s input source to the HDMI terminal where the console is connected.
4. Verify TV Video Input Source
The PlayStation 5 console connects TVs and monitors via High Definition Multimedia Interface (HDMI). If your television or monitor has multiple HDMI ports, ensure the video input source is set to the HDMI port where your PS5 is plugged.
Keep pressing the “Input” or “Source” button on the TV remote until it displays visuals from the HDMI input where your PS5 is connected. Again, ensure your PS5 is powered on while changing your TV’s input source.
5. Disconnect HDMI Accessories
HDMI splitters (or HDMI switchers) allow you to share audio and video signals between multiple devices. For example, you can connect your PlayStation 5 to multiple TVs or monitors with an HDMI splitter. Likewise, a splitter allows you to hook multiple consoles to one TV.
If an HDMI splitter isn’t incompatible with your TV or PS5, it can interrupt the connection between both devices.
Remove any HDMI splitter plugged into your PS5 or TV and connect the console to your TV directly. If your TV detects the PS5 afterward, the HDMI splitter is the problem. When shopping for a new HDMI splitter, make sure it is PS5-compatible.
6. Try A Different HDMI Cable
Counterfeit or knockoff third-party cables may fail to connect your PS5 to your television or monitor. Connect your PlayStation 5 to your TV using the HDMI-to-HDMI cable shipped with the console. Buy a replacement from any authorized SONY store or dealer near you if the original HDMI cable is broken or damaged.
You can use a third-party HDMI cable. However, ensure it’s an Ultra High Speed (or HDMI 2.1) cable with an HDMI logo/inscription on both connectors.
Although the PS5 has an HDMI 2.1 port and works best with HDMI 2.1 cables, you can still connect the console to TVs with older HDMI standards. If your TV doesn’t have HDMI 2.1 ports, you can connect your PS5 using HDMI 2.1 cables.
HDMI 2.1 cables (or Ultra High-Speed HDMI cables) are backward compatible with older HDMI standards/devices. However, your TV won’t play video games at the highest resolution or refresh rate—because it uses an old HDMI port.
7. Try a Different HDMI Port
Move the HDMI cable to a different port on your TV and check if both devices establish a connection. Remember to switch your TV input source to the new HDMI port you plugged the PS5 into.
8. Change the TV HDMI Signal Format
Some TV brands (SONY, for instance) recommend changing your TV’s HDMI signal format if your PS5 or other devices won’t connect via HDMI. Say your TV’s HDMI signal format is set to “Standard,” switching it to “Enhanced” might fix the problem. Some TV brands/models have this option as “Enhanced format” or “Enhanced format (8K).”
If your TV has multiple HDMI ports, change the signal format of the specific HDMI port your PS5 is plugged into.
Enhanced HDMI is a high-quality signal format that unlocks the full bandwidth of your TV’s HDMI port. In addition, the enhanced signal format ensures you get 4K HDR gameplay on the PS5.
Switch to the “Standard” signal format if your PS5 won’t connect to your TV on enhanced HDMI settings. Refer to your TV’s instruction manual or contact the manufacturer for specific instructions on switching HDMI signal format.
9. Power Cycle Your TV
Shut down your TV if the problems persist. Power off your TV using the remote or unplug the power adapter from the wall socket. Wait for about a minute, plug the TV back in, and set the TV’s input source to the HDMI port where the PS5 is plugged
10. Clean the PS5 HDMI Port
Having foreign materials in your PS5’s HDMI port can disrupt the console’s connection to your TV. Check your PS5’s HDMI port for dirt, dust, debris, or gunk. Use a soft-bristled brush to remove foreign material. If you have a can of compressed air, a few spritzes in the HDMI port can dislodge dust and dirt.
You should also clean your TV’s HDMI port(s), especially if it fails to connect to any device.
11. Update Your TV’s Firmware
If you’re using a smart TV, software glitches may prevent it from displaying visuals from HDMI devices. Head to your TV’s settings menu, update its firmware or operating system and check if that resolves the issue.
We also recommend configuring your TV to automatically update its firmware when there’s a new version available. Check for “Automatic Software Update” or “Automatic Firmware Update” in your TV’s software settings menu.
You should also be able to update your TV’s firmware from the manufacturer’s website—depending on your TV brand or model. Contact your TV manufacturer for more information on installing the most recent system software on your TV.
12. Try A Different TV Or Monitor
Connect the PS5 to a different TV or monitor using a compatible high-speed HDMI cable. The console’s HDMI port is likely faulty if the new monitor or TV doesn’t receive video signals from your PS5. Try a different cable on the monitor and check if it works.
13. Change PS5 Video Output Resolution in Safe Mode
Some PS5 users restored the black screen issue by changing their PS5’s video resolution to HDCP 1.4. High-Bandwidth Digital Content Production (HDCP) is a content protection protocol to prevent unauthorized recording of content on the PS5.
PS5 supports the latest HDCP version (HDCP 2.3) and automatically switches between other versions (HDCP 2.2 and HDCP 1.4) depending on your TV model. Set your PS5 to use HDCP 1.4 if your TV displays nothing but a black screen.
To do that, you must first boot your PS5 into Safe Mode.
- Press and hold the power button on the PS5 for three seconds to shut down the game console.
- Release the power button and wait for the console to shut down.
- Press and hold the power button again until you hear the PS5 beep twice.
Note that the second beep typically comes about seven seconds after the first beep. So keep holding the power button and release on the second beep. That’ll boot your PS5 into Safe Mode.
- Connect the DualSense controller to the console using a USB cable and press the PS button on the controller.
- Select Change Video Output.
- Select Change Resolution.
- Select HDCP 1.4 Only and select Restart on the confirmation page.
Your TV should now detect visual signals from the game console. Ensure the PS5 is connected to your TV correctly using a compatible cable.
Get Gaming
If your PS5 still won’t connect to your TV—even in Safe Mode—its HDMI port or motherboard is likely damaged. Contact PlayStation Support or visit a PlayStation Repair Center to have your PS5 examined for hardware issues. You might get a new console if your PS5 is still under warranty and the connectivity issue is due to a factory defect.
If your PS5 connects to other monitors but your TV, contact the manufacturer or reset the TV to factory settings.
