出于多种原因，您的PS5 DualSense 无线控制器^{(PS5 DualSense wireless controller)}可能会失去与您的控制台或计算机的连接。过时的^{(Out-of-date)}固件、来自附近蓝牙^(Bluetooth)设备的信号干扰以及过时的蓝牙^(Bluetooth)或USB驱动程序可能会影响游戏控制器在^{(gaming controllers’)}Windows计算机 上的连接和性能。

本教程将教您如何修复与控制台或 Windows 计算机断开连接的 PS5无线控制器。^(PS5)

1. 给控制器充电

如果电池电量不足或没电，DualSense控制器可能会与^(DualSense)PlayStation 5断开连接。如果是这种情况，给控制器充电几分钟应该可以解决问题。如果您的PS5控制器已连接到控制台，请按 PS 按钮检查其电池状态。

如果DualSense控制器无法连接，请打开PS5并将控制器插入控制台。我们建议使用PS5包装 中提供的 Type-C 转Type-A USB 数据^{(Type-A USB)}线。

将电缆的USB -A 连接器插入控制台后部或前部的任何USB A 型端口。^(USB)然后^(Afterward)，将USB -C 端插入控制器。

如果处于休息模式，您的控制台可能无法为控制器充电。因此，请确保您的PS5已开机且未处于休眠模式。或者，将您的控制台配置为在休息模式下 为USB端口供电。

进入Settings > System，在侧边栏选择省电^{(Power Saving)}，然后选择在休息模式下^{(Rest Mode)}可用^(Available)的功能。

选择 Supply Power^{(Select Supply Power)} to USB Ports并将其设置为Always或 3 Hours。

为控制器充电约 5-10 分钟，然后检查它是否连接并保持与控制台的连接。即使控制器连接到您的PS5 ，也要保持控制器充电。

2.更改控制器关闭时间^{(Change Controller Shutdown Time)}（在Steam中）

Steam对连接的控制器有 15 分钟的默认超时。如果您的PS5控制器闲置 15 分钟或更长时间，它将与^(PS5)Steam断开连接。更改或禁用Steam的“控制器关闭时间”以保持您的控制器连接到应用程序。

1. 打开Steam并在菜单栏上选择Steam 。选择设置以打开应用程序的设置菜单。

1. 前往Controller选项卡并选择General Controller Settings。

1. 打开控制器^(Controller)关闭时间下拉菜单并选择延长的超时时间。如果您不希望 Steam 自动断开您的PS5控制器，请选择从不。

3. 重启你的 PS5 或 PC

从墙上插座中拔下 PS5，等待 2-5 分钟，重新插入，然后按下电源按钮。如果您在Windows PC 上遇到此问题，重新启动计算机可能会解决问题。

4. 运行Windows 蓝牙疑难解答^{(Windows Bluetooth Troubleshooter)}

如果PS5控制器不断通过^(PS5)蓝牙^(Bluetooth)与您的 PC 断开连接，请运行Windows 蓝牙^{(Windows Bluetooth)}疑难解答。该工具可以诊断和修复连接问题，并更新损坏或过时的蓝牙^(Bluetooth)驱动程序。

将控制器连接到您的 PC 并在断开连接之前 运行蓝牙疑难解答。^(Bluetooth)

1. 在Windows 11中，转到Settings > System > Troubleshoot。

如果您的 PC 运行Windows 10，请前往Settings > Update和Security > Troubleshoot。

1. 选择其他疑难解答。

1. 滚动到“其他”部分，然后选择蓝牙^(Bluetooth)旁边的运行^(Run)按钮。

疑难解答程序将扫描您 PC 的蓝牙^(Bluetooth)功能，断开所有蓝牙^(Bluetooth)设备，并修复它发现的任何问题。

1. 按^(Press)DualSense无线控制器上的 PS 按钮将其重新连接到计算机。转到Settings > Bluetooth和设备，并确保您的控制器状态显示为“已连接”。

5.更新PS5控制器驱动^(Driver)

损坏或过时的USB或蓝牙^(Bluetooth)驱动程序可能会导致您的PS5控制器出现故障。将您的计算机连接到互联网并检查PS5 无线控制器的驱动程序^{(PS5 wireless controller’s driver)}是否是最新的。

1. 按Windows键 + X 或右键单击开始菜单^{(Start Menu)}，然后在快速访问^{(Quick Access)}菜单 上选择设备管理器。^{(Device Manager)}

1. 如果您以无线方式连接控制器，请展开蓝牙^(Bluetooth)类别，右键单击无线控制器^{(Wireless Controller)}驱动程序，然后选择更新^(Update)驱动程序。

如果您通过USB电缆 连接控制器，请更新“通用串行总线控制器”部分中的^{(Universal Serial Bus)}USB驱动程序。

1. 选择^{(Select Search)}自动搜索驱动程序。

等待^(Wait)更新向导检查是否有适用于设备的新驱动程序版本。

6.将PS5 DualSense 控制器恢复^{(PS5 DualSense Controller)}出厂设置^(Reset)

将控制器重置为出厂默认设置可以消除PlayStation 5 上的连接问题和其他问题^{(problems on the PlayStation 5)}。您可以将控制台从电源上拔下或按照以下步骤操作：

1. 关闭你的PS5。按住^(Press)控制台的电源按钮约 10 秒钟。听到两声哔声后松开按钮。

注意：过早 释放电源按钮（发出一声哔声后）会使您的 PlayStation 5 进入休息模式。^(Power)

1. 检查DualSense控制器的背面是否有一个小孔（位于SONY徽标的右侧）。复位按钮位于孔内。使用回形针、图钉或办公室别针按下重置按钮 3-5 秒。

1. 打开PS5并使用^(PS5)USB电缆 将控制器插入控制台。
2. 按下^(Press)控制器上的 PS 按钮并等待您的控制台检测到控制器。

7.更新控制器

如果您的PS5有互联网连接，控制台应该会自动下载DualSense无线控制器软件。但它不会自动安装更新。当您将控制器插入控制台时，您应该会收到更新控制器的提示。

如果您没有收到任何提示，请在PS5设置菜单中手动更新您的控制器。如果您的控制器无法连接到控制台，您可以使用 Windows PC 对其进行更新。

如何更新PS5上的DualSense 控制器^{(Controllers)}

通过Wi-Fi^(Wi-Fi)或以太网^(Ethernet)将您的PS5连接到互联网，然后按照以下步骤操作：

1. 打开PS5主机并使用兼容的USB数据线连接控制器。
2. 选择PS5^(PS5)主屏幕右上角的齿轮图标以打开设置菜单。
3. 选择附件。

1. 选择侧边栏上的 Controllers 并选择Wireless Controller Device Software。

如果在导航设置页面时控制器不断断开连接，请改用计算机更新其固件。

^{(Update PS5 DualSense Controllers)}使用计算机^(Computer)更新 PS5 DualSense 控制器

首先，在您的Windows PC上安装DualSense无线控制器应用程序的固件^(Firmware)更新程序。请注意，该软件仅适用于满足以下系统要求的Windows PC：

• 操作系统：Windows 10（64 位^(64-bit)）或 Windows 11。
• 存储空间：至少 10MB。
• 显示^(Display)分辨率：至少 1024×768 像素。

您的计算机还必须至少有一个USB端口。如果您的 PC 满足这些要求，请下载并安装DualSense 无线控制器文件的固件更新程序^{(Firmware updater for DualSense wireless controller file)}。将您的计算机连接到互联网并按照以下步骤操作：

1. 启动固件^(Firmware)更新程序应用程序并使用兼容的USB电缆 将DualSense无线控制器连接到您的 PC。^(DualSense)

1. 等待^(Wait)应用程序检测到您的控制器。
2. 按照屏幕上的说明更新控制器的固件。如果您的PS5^(PS5)控制器具有最新的固件版本， 您将在屏幕上看到“最新”消息。

除了修复连接问题外，固件更新还可以提高控制器的性能和稳定性^{(firmware updates improve your controllers’ performance and stability)}。

8. 更新您的控制台和 PC

更新您的计算机和控制台的软件可以解决导致无线控制器偶尔断开连接的系统故障。

如何更新 PS5 的系统软件^{(System Software)}

1. 打开PS5设置菜单并选择系统^(System)。

1. 选择^{(Select System Software)}侧栏上的系统软件，然后选择系统软件更新^{(System Software Update)}和设置^(Settings)。

1. 选择更新系统软件^{(Select Update System Software)}以下载适用于您的PS5的最新系统软件。下载完成后，系统会提示您安装更新。

更新视窗

更新计算机的操作系统可以解决导致PS5无线控制器不断断开连接的问题。

在Windows 11计算机上，转到Settings > Windows Update并等待您的 PC 检查并下载新更新。选择立即重新启动^(Restart)以安装以前下载的更新。

如果您使用的是 Windows 10 电脑，请转到Settings > Updates和Security > Windows Update。

获得专业帮助

如果您尝试了所有方法，请访问PlayStation 服务维修中心，但您的^{(PlayStation Service Repair Center)}PS5无线控制器不断断开连接。让专业人员检查受影响的控制器是否存在物理损坏或工厂缺陷。

PS5 Wireless Controller Keeps Disconnecting? 8 Fixes to Try

Your PS5 DualSense wireless controller can lose connection with your console or computer for many reasons. Out-of-date firmware, signal interference from nearby Bluetooth devices, and outdated Bluetooth or USB drivers can affect gaming controllers’ connections and performance on Windows computers.

This tutorial will teach you how to fix PS5 wireless controllers that keep disconnecting from consoles or Windows computers.

1. Charge the Controller

The DualSense controllers may disconnect from the PlayStation 5 if their batteries are low or dead. If that’s the case, charging your controllers for some minutes should fix the problem. If your PS5 controller is connected to the console, press the PS button to check its battery status.

If the DualSense controller won’t connect, turn on your PS5 and plug the controller into the console. We recommend using the Type-C to Type-A USB cable provided in the PS5 packaging.

Plug the cable’s USB-A connector into any USB type-A port on the rear or front of the console. Afterward, insert the USB-C end into the controller.

Your console may not charge the controller if it’s in rest mode. So, ensure your PS5 is powered on and not in rest mode. Alternatively, configure your console to supply power to the USB ports in rest mode.

Go to Settings > System, select Power Saving on the sidebar, and choose Features Available in Rest Mode.

Select Supply Power to USB Ports and set it to Always or 3 Hours.

Charge the controller for about 5-10 minutes and check if it connects and stays connected to the console. Keep the controller charging even after it connects to your PS5.

2. Change Controller Shutdown Time (in Steam)

Steam has a default 15 minutes timeout for connected controllers. If your PS5 controller is idle for 15 minutes or more, it disconnects from Steam. Change or disable Steam’s “Controller shutdown time” to keep your controller connected to the app.

1. Open Steam and select Steam on the menu bar. Select Settings to open the app’s settings menu.

1. Head to the Controller tab and select General Controller Settings.

1. Open the Controller shutdown time drop-down menu and select an extended timeout period. Select Never if you don’t want Steam to disconnect your PS5 controller automatically.

3. Restart Your PS5 or PC

Unplug your PS5’s from the wall socket, wait for 2-5 minutes, plug it back in, and press the power button. If you’re experiencing the issue on a Windows PC, restarting the computer might fix the problem.

4. Run the Windows Bluetooth Troubleshooter

If a PS5 controller keeps disconnecting from your PC over Bluetooth, run the Windows Bluetooth troubleshooter. The tool can diagnose and fix connectivity issues and update broken or outdated Bluetooth drivers.

Connect the controller to your PC and run the Bluetooth troubleshooter before it disconnects.

1. In Windows 11, go to Settings > System > Troubleshoot.

If your PC runs Windows 10, head to Settings > Update & Security > Troubleshoot.

1. Select Other troubleshooters.

1. Scroll to the “Other” section and select the Run button next to Bluetooth.

The troubleshooter will scan your PC’s Bluetooth capability, disconnect all Bluetooth devices, and fix any issues it finds.

1. Press the PS button on your DualSense wireless controller to reconnect it to your computer. Go to Settings > Bluetooth & devices and ensure your controller’s status reads “Connected.”

5. Update the PS5 Controller’s Driver

A broken or outdated USB or Bluetooth driver can cause your PS5 controller to malfunction. Connect your computer to the internet and check if the PS5 wireless controller’s driver is up-to-date.

1. Press Windows key + X or right-click the Start Menu and select Device Manager on the Quick Access menu.

1. If you connect the controller wirelessly, expand the Bluetooth category, right-click the Wireless Controller driver, and select Update driver.

Update the USB driver in the “Universal Serial Bus controllers” section if you connect your controller via USB cable.

1. Select Search automatically for drivers.

Wait for the update wizard to check if there’s a new driver version available for the device.

6. Factory Reset the PS5 DualSense Controller

Resetting your controller to factory default can eliminate connectivity issues and other problems on the PlayStation 5. You can unplug the console from its power source or follow the steps below:

1. Turn off your PS5. Press and hold the console’s power button for about 10 seconds. Release the button when you hear two beeps.

Note: Releasing the Power button too early (after one beep) puts your PlayStation 5 in rest mode.

1. Check the back of the DualSense controller for a small hole (to the right of the SONY logo). A reset button is inside the hole. Use a paperclip, push pin, or office pin to push down the reset button for 3-5 seconds.

1. Turn on your PS5 and plug the controller into the console using a USB cable.
2. Press the PS button on the controller and wait for your console to detect the controller.

7. Update the Controller

If your PS5 has an internet connection, the console should automatically download the DualSense wireless controller software. But it doesn’t automatically install the update. You should receive a prompt to update your controllers when you plug them into the console.

If you don’t get any prompt, manually update your controllers in the PS5 settings menu. If your controllers fail to connect to the console, you can update them using a Windows PC.

How to Update DualSense Controllers on the PS5

Connect your PS5 to the internet via Wi-Fi or Ethernet and follow the steps below:

1. Turn on your PS5 console and connect your controller using a compatible USB cable.
2. Select the gear icon in the top-right corner of the PS5 home screen to open the settings menu.
3. Select Accessories.

1. Select Controllers on the sidebar and choose Wireless Controller Device Software.

If the controller keeps disconnecting while navigating the settings page, update its firmware using a computer instead.

Update PS5 DualSense Controllers Using a Computer

First, install the Firmware updater for DualSense wireless controller app on your Windows PC. Note that the software only works on Windows PC that meets these system requirements:

• Operating system: Windows 10 (64-bit) or Windows 11.
• Storage space: At least 10MB.
• Display resolution: At least 1024×768 pixels.

Your computer must also have at least one USB port. If your PC meets these requirements, download and install the Firmware updater for DualSense wireless controller file. Connect your computer to the internet and follow the steps below:

1. Launch the Firmware updater app and connect the DualSense wireless controller to your PC using a compatible USB cable.

1. Wait for the app to detect your controller.
2. Follow the on-screen instructions to update the controller’s firmware when it does. You’ll see an “Up to date” message on the screen if your PS5 controller has the latest firmware version.

In addition to fixing connectivity issues, firmware updates improve your controllers’ performance and stability.

8. Update Your Console and PC

Updating your computer and console’s software can resolve system glitches causing the wireless controller to disconnect occasionally.

How to Update PS5’s System Software

1. Open the PS5 settings menu and select System.

1. Select System Software on the sidebar and choose System Software Update and Settings.

1. Select Update System Software to download the latest system software available for your PS5. When the download is complete, you’ll get prompted to install the update.

Update Windows

Updating your computer’s operating system can fix issues causing the PS5 wireless controller to keep disconnecting.

On Windows 11 computers, go to Settings > Windows Update and wait while your PC checks and downloads new updates. Select Restart now to install previously downloaded updates.

If you’re using a Windows 10 PC, go to Settings > Updates & Security > Windows Update.

Get Professional Help

Visit a PlayStation Service Repair Center if you’ve tried everything, but your PS5 wireless controller keeps disconnecting. Have a professional examine the affected controller(s) for physical damage or factory defects.

Related posts

• 修复：Xbox 控制器不断断开连接

• WiFi总是断开连接？这是解决方法

• Microsoft Edge 不断崩溃时的 9 个修复

• 修复：Verizon Message+ 不断停止或不工作

• 修复：Amazon Fire Stick 不断重启

• Spotify 一直暂停？8 种修复方法

• 未检测到第二台显示器时该怎么办

• 当Spotify不断崩溃时该怎么办？12个简单的修复

• 6 修复当 Spotify 应用程序没有响应或无法打开时

• Chromebook 不断与 Wi-Fi 断开连接？11 种修复方法

• 如何修复 GeForce Experience 错误代码 0x0003

• 当 Google Play 商店在 Chromebook 上不断崩溃时的 9 个修复

• Fitbit 一直无法同步？6 故障排除提示

• FIX：Windows 中的非系统磁盘或磁盘错误

• 修复计划任务不会为 .BAT 文件运行

• 修复：Google Play 商店在 Android 上不断崩溃

• 什么是 503 服务不可用错误（以及如何修复它）

• 如何在 Windows 10 上修复“没有足够的 USB 控制器资源”

• SD卡无法读取？这是解决方法

• HBO Max 一直在缓冲？9 种修复方法