超过 20 亿人使用Facebook与他们的亲人、朋友和同事联系，通过照片和视频分享他们的生活细节，进行直播(do a livestream)，寻找优惠(find good deals)，甚至在其上开展业务。
随着所有这些数据上传到平台，Facebook已采取措施通过增加安全措施和比以前更严格地执行指导方针来保护它。不幸的是，这导致一些用户被锁定在他们的Facebook帐户之外，他们不确定如何解锁这些帐户以继续使用或访问该服务。
但是，大多数人不知道的是，Facebook可以在任何给定时间禁用或锁定您的帐户，甚至在登录时限制您的活动，或者完全禁止您访问您的帐户。
为什么你被锁定在你的 Facebook 帐户被锁定(Why You’re Locked Out Of Your Facebook Account Is Locked)
您被锁定在Facebook帐户之外的原因有多种，而撤消这些原因可能很困难且令人沮丧。这些原因可分为用户或系统错误、无视使用条款和(Use)社区标准(Community Standards)、站点维护或安全，包括以下任何事件：
- 您在多台设备上登录，这向 Facebook 发出信号，表明您的帐户可能已被黑客入侵。
- Facebook 可能认为您违反了其一项或多项规则。
- 您可能收到了一条将您误导到虚假“ Facebook ”网站的(Facebook)网络钓鱼消息(phishing message)，并且您已登录。发生这种情况时，网络犯罪分子可能会使用您的凭据访问您的Facebook帐户，而Facebook会检测并标记该活动。
- 有人报告您的帐户是假的并要求将其删除，将您的内容报告为滥用，或将其标记为垃圾邮件。在这种情况下， Facebook(Facebook)会在调查报告的内容或帐户时自动标记您的帐户。
- 通过使用假名、发布违反这些条款(terms)的内容、冒充他人或不断违反平台规则来违反使用条款和社区标准。(Community Standards)
- 您的帐户似乎构成了安全威胁，范围从一般可疑活动到宣传、非法内容、骚扰其他用户、不请自来的联系、不当或垃圾广告等等。
- 加入太多群组。Facebook将用户限制为最多 200 个群组，如果超出此范围，您的帐户可能会被锁定或禁用。
- 如果您在某人的墙上或群组上发布了太多消息，则可能会被视为垃圾邮件，尤其是在很短的时间内发布时。
- 如果您未满年龄且不属于高中组(School)。
- 您向他人发送的好友请求超过了 5,000 的最大限制，尽管这种情况很少见。
- 在某些情况下，提示您扫描计算机的恶意软件可能会向Facebook发出信号，表明您的帐户已被黑客入侵或存在一些可疑活动。查看我们的指南，了解如何在 Facebook 隐私方面获得更好的隐私保护(nine tips to use for better privacy on Facebook privacy)。
如何访问锁定的 Facebook 帐户(How To Access a Locked Facebook Account)
如果您确定您的Facebook帐户没有上述所有原因，并且您认为它已被错误地锁定或禁用，请直接与他们联系，以便充分解决您的问题。
您也可以填写并提交在线表格(online form)，Facebook将调查该问题。但是，Facebook不保证您会在特定时间内收到快速回复，因此您可能需要等待他们的回复，这可能需要数周时间。
如果您因为忘记了创建帐户时使用的电子邮件地址或密码而被锁定在Facebook帐户之外，您可以恢复或重置您的帐户(recover or reset your account)，前提是您有一些信息，例如您的电子邮件或电话号码。
如果您希望重置您的帐户，则需要回答您在创建帐户时选择的安全问题，这将向Facebook证明您就是您所说的那个人。
或者，您可以在Facebook 上(Facebook)挑选您信任的朋友，并给他们指定的URL并检索安全代码。输入此代码，完成任何这些安全检查后，您的帐户仍然可见，但您必须等待至少 24 小时才能再次尝试访问它。
如何避免您的 Facebook 帐户再次被锁定(How Tto Avoid Your Facebook Account Getting Locked Again)
我们已经研究了您的 Facebook 帐户可能被锁定或禁用的一些主要原因，但有时它可能会在没有警告的情况下发生，因此您无法控制它。您可以采取以下措施来避免再次被您的帐户锁定：
- 限制您发送的好友请求数量
- 阅读(Read)并遵守 Facebook 的条款和条件
- 限制您在短时间内发布的帖子数量
- 如果您使用Facebook进行商业营销，请将(Facebook)LinkedIn、Twitter、Instagram等其他社交媒体平台添加到您的营销策略中，并在其上建立粉丝群
- 不要点击声称来自Facebook的电子邮件中的链接，因为它们可能会将您误导到网络钓鱼网站，并且网络犯罪分子很容易使用您的凭据入侵您的帐户
- 使用可以攻击任何恶意软件或病毒的信誉良好的防病毒或安全软件(antivirus or security software that can nuke any malware or virus)
恢复你的社交生活(Get Your Social Life Back)
被锁定在Facebook帐户之外可能会令人沮丧，因为您可能已经分享了很多关于您的个人生活的信息，如果您可以访问您的帐户，您可能无法取回这些信息。我们希望您现在知道如何使用上面列出的方式重新访问您的帐户，并避免自己再次被拒之门外。
如果您打算完全离开Facebook，我们提供了有关如何从 Facebook 下载和删除您的数据以及通过(download and delete your data from Facebook)删除您的 Facebook 页面、群组和帐户(deleting your Facebook pages, groups, and accounts)来永久关闭您的帐户的指南。
What To Do If You Are Locked Out Of Your Facebook Account
More than two billion people use Facebook to connect with their loνed ones, friends, аnd colleagues, share details of their lives through photos and videos, do a livestream, find good deals, and even run businesses on it.
With all this data uploaded to the platform, Facebook has taken steps to protect it by increasing security measures and enforcing guidelines more strictly than before. Unfortunately, this has led to some users being locked out of their Facebook accounts, and they’re not sure how to unlock them to continue using or accessing the service.
However, what most people don’t know is that Facebook can disable or lock your account at any given time, restrict your activity even while logged in, or keep you from accessing your account altogether.
Why You’re Locked Out Of Your Facebook Account Is Locked
There are several reasons why you’re locked out of your Facebook account, which can be difficult and frustrating to undo. These reasons can be categorized into user or system error, disregard for the Terms of Use and Community Standards, site maintenance, or security and include any of the following events:
- You’re logged in on multiple devices, which signals to Facebook that your account may have been hacked.
- Facebook may think that you’ve violated one or more of its rules.
- You may have received a phishing message that misdirected you to a fake ‘Facebook’ website, and you logged in. When this happens, the cybercriminal may use your credentials to access your Facebook account, and Facebook detected and flagged the activity.
- Someone reported your account as fake and requested for its removal, reported your content as abusive, or marked it as spam. Facebook automatically flags your account in such cases while investigating the reported content or account.
- Violating the terms of use and Community Standards by using a fake name, posting content that violates these terms, impersonating someone else, or constantly violating the rules of the platform.
- Your account appears to pose a security threat, which can range from general suspicious activity to promoting, illegal content, harassing other users, unsolicited contact, inappropriate or spam advertising and more.
- Joining too many groups. Facebook limits users to a maximum of 200 groups, and if you go beyond that your account may be locked or disabled.
- If you posted too many messages on someone’s wall or group, it may be considered spam, especially if posted within a very short time span.
- If you’re under age and not part of a High School group.
- You have sent out too many friend requests to others beyond the maximum limit of 5,000, though this is rare.
- In some cases, malware, which prompts you to scan your computer, may signal to Facebook that your account has either been hacked or there’s some suspicious activity. Check out our guide on nine tips to use for better privacy on Facebook privacy.
How To Access a Locked Facebook Account
If you’re sure your Facebook account is clear of all the above reasons, and you think it has been locked or disabled by mistake, reach out to them directly so that your concerns are adequately addressed.
You can also complete and submit an online form and Facebook will investigate the issue. However, Facebook doesn’t guarantee that you’ll receive a quick response within a specific time, so you may have to wait for a response from them, which could take several weeks.
If you got locked out of your Facebook account because you forgot the email address or password you used when creating your account, you can recover or reset your account provided you have some information like your email or phone number.
If you prefer to reset your account, you’ll need to answer your security question that you picked when you created your account, which will prove to Facebook that you’re who you say you are.
Alternatively, you can pick a friend on Facebook that you trust and give them the nominated URL and retrieve a security code. Enter this code and once you’re done with any of these security checks, your account will still be visible but you’ll have to wait at least 24 hours before trying to access it again.
How Tto Avoid Your Facebook Account Getting Locked Again
We’ve looked at some of the major reasons why your Facebook account can be locked or disabled, but sometimes it may happen without warning so you won’t have control over it. Here are a few things you can do to avoid getting locked out from your account again:
- Limit the number of friend requests you send out
- Read and adhere to Facebook’s terms and conditions
- Limit the number of posts you make within a short span
- If you’re using Facebook for business marketing, add other social media platforms such as LinkedIn, Twitter, Instagram and others to your marketing strategy, and build a fan base on them
- Don’t click on links from emails that purport to be from Facebook as they may misdirect you to phishing sites and cybercriminals could easily hack your account with your credentials
- Use a reputable antivirus or security software that can nuke any malware or virus
Get Your Social Life Back
Getting locked out of your Facebook account can be frustrating because you’ve probably shared a lot about your personal life, which you may not get back if you can access your account. We hope you now know how to gain back access to your account using the ways listed above, and keep yourself from getting shut out again.
If you intend to leave Facebook altogether, we have a guide on how to download and delete your data from Facebook and permanently close your account by deleting your Facebook pages, groups, and accounts.
