如果您的 Windows 11 PC 遇到持续的崩溃问题，可能会非常令人沮丧！您只想不间断地完成工作，但您却面临着计算机不断死机、重新启动或出现可怕的蓝屏的情况。
如果Windows 11(Windows 11)持续崩溃，我们将引导您完成解决问题的步骤以及如何解决该问题。当然，这些技巧也适用于 Windows 10！
Windows 11 是问题所在吗？
在开始故障排除之旅之前，请花点时间弄清楚您的Windows 11操作系统是否是崩溃问题背后的真正罪魁祸首。密切关注(Pay)每次碰撞。是否有特定的应用程序或任务会导致系统失败？另外，请注意有助于识别根本原因的模式或相关性。
如果崩溃似乎是特定应用程序独有的，则您可能正在处理与软件相关的问题，而不是操作系统问题。在这种情况下，第一个操作应该是卸载有问题的应用程序。为此，请使用“开始”(Start)按钮，搜索并选择“添加(Add)或删除程序”(Remove Programs)，找到相关应用程序，然后从其三点菜单中
选择“卸载” 。(Uninstall)
卸载过程完成后，查看您的计算机是否再次崩溃。如果没有，请从Microsoft Store(Microsoft Store)、其他店面（例如Steam）或软件供应商的网站
重新安装应用程序，然后等待查看崩溃问题是否再次出现。
虽然探索Windows 11(Windows 11)导致崩溃的可能性很重要，但不要忽视硬件和外围设备是罪魁祸首。例如，有故障的USB设备或不兼容的显卡可能会导致系统不稳定。断开所有非必需外围设备的连接，看看问题是否仍然存在。如果崩溃停止，请分别重新连接设备以识别有问题的硬件。一旦确定，请考虑更新设备驱动程序或更换不兼容或有故障的硬件。
提示：旧硬盘或SSD是导致崩溃的常见原因。因此，使用磁盘健康分析工具应该成为您调查的一部分。
恶意软件(Malware)和其他安全威胁也可能导致系统崩溃。要排除这种可能性，请使用Windows Defender(Windows Defender)或受信任的第三方防病毒解决方案运行彻底的防病毒扫描。要使用Windows Defender(Windows Defender)执行全面扫描，请打开Windows 安全(Windows Security)应用程序，单击“病毒(Virus)和威胁防护”(Threat Protection)，然后在“扫描选项”(Scan Options)下，选择“全面扫描”(Scan)。
如果检测到恶意软件，请按照屏幕上的说明隔离或删除威胁。
重新启动Windows
有时，修复Windows 11崩溃的最简单、最有效的解决方案就是重新启动系统。虽然这看起来太简单了，但快速重新启动通常可以解决导致系统不稳定的临时故障或冲突。
当然，如果您遇到的崩溃类型无论如何都会强制重新启动（例如 BSOD ）(BSOD) ，而不仅仅是Windows 11中的组件或应用程序，那么您将需要继续执行更高级的故障排除步骤。
调整 BIOS 设置
BIOS （或者大多数现代计算机中的 UEFI，如果我们是技术性的(BIOS)）负责操作系统和计算机硬件之间的基本通信。BIOS中的(BIOS)不正确(Improper)设置可能会导致不稳定、不兼容，有时还会导致崩溃。因此，最好检查一下您的BIOS，以确保一切正常：
- 关闭(Shut)计算机并再次打开，或重新启动。
- 在初始引导过程中按指定键（通常是Del、 F2 或F10 ）可访问BIOS设置菜单。(BIOS)检查主板手册或计算机屏幕上的启动消息以了解更多详细信息。
- 导航至与CPU(CPU)和内存相关的设置，例如时钟速度、电压和时序。确保这些设置符合您的硬件规格。如果您不确定，请选择默认或“自动”设置。
- 检查电源管理设置，例如启用或禁用特定的省电功能，并进行相应的调整。部分省电功能可能与Windows 11冲突，导致不稳定。同样(Again)，将这些设置重置为自动或默认状态通常是最安全的。
- 查找与虚拟化相关的任何设置，例如Intel VT-x或AMD-V，并根据您的系统要求启用或禁用它们。与虚拟化功能的不兼容可能会导致Windows 11(Windows 11)崩溃。
- 查找与超频CPU或RAM相关的任何内容。检查CPU电压是否被手动修改。超频的系统可能非常不稳定，如果您从其他人那里收到计算机，他们可能忘记恢复默认设置。
- 保存更改并退出BIOS设置菜单，以便重新启动您的电脑。
不要摆弄任何您不理解的设置。如果您想要最大的稳定性，将设置更改为“自动”或不使用“默认”是最安全的方法。如果您不想梳理无数的BIOS设置菜单，则始终可以使用BIOS退出菜单上的“重新启动并恢复默认设置”或类似措辞的选项。
Windows
11(Windows 11)更新的(Importance)重要性
检查(Check)更新是修复崩溃的 Windows 11 PC 的首要步骤之一。Microsoft定期发布更新以提高性能并修补安全漏洞。要检查更新，请右键单击“开始”(Start)按钮，选择“设置”(Settings)，然后选择“Windows 更新”(Windows Update)，最后选择“检查(Check)更新”。
如果有可用更新，请安装它们并重新启动计算机。
过时的驱动程序可能会导致崩溃
过时的设备驱动程序可能是导致崩溃的主要原因。要更新驱动程序，请右键单击“开始(Start)”按钮并从列表中选择它，打开“设备管理器”。接下来，展开类别，右键单击每个设备，然后选择“更新(Update)驱动程序”。或者，访问您的硬件组件的制造商网站并下载最新的驱动程序。
识别和解决不兼容的程序
软件(Software)冲突可能导致崩溃和冻结。要检查这是否是问题所在，请执行干净启动以启动仅运行必要的Microsoft服务的(Microsoft)Windows。
Press Ctrl + Shift + Esc打开任务管理器(Task Manager)。
转到“启动”(Startup)选项卡，右键单击该应用并选择“禁用”(Disable)来禁用所有非 Microsoft 服务。
重新启动电脑并观察问题是否仍然存在。如果崩溃停止，请单独启用禁用的服务，直到找到有问题的软件。卸载或更新冲突的程序以解决问题。
内存很重要： RAM 问题(Troubleshooting RAM Issues)测试和故障排除
RAM故障或不兼容可能会导致系统崩溃。要诊断此问题，请运行内置的Windows 内存诊断(Windows Memory Diagnostic)工具。在“开始”菜单搜索栏中(Start)键入(Type)“ Windows 内存诊断(Windows Memory Diagnostic)” ，然后选择“立即重新启动(Restart)并检查问题”。您的电脑将重新启动并运行内存测试。如果检测到问题，请考虑更换或升级您的RAM。另外，如果您的RAM被超频或其默认设置被修改，请记住在运行内存测试之前撤消这些更改。
过热：确保您的电脑保持凉爽(Cool)
过热可能导致系统崩溃。确保电脑的风扇和冷却系统正常工作，并清除积聚的灰尘。使用监控工具检查CPU和GPU温度，如果温度始终很高，请考虑升级冷却解决方案。有时，您的冷却器可能有故障，或者冷却器与CPU(CPU)或GPU之间的导热膏不再正常工作，必须更换。
回滚到稳定状态
如果最近发生更改后开始崩溃，请尝试使用系统还原(System Restore)将电脑恢复到之前的稳定状态。在“开始”(Start)菜单搜索栏中键入“系统还原”(Restore)，按照提示操作，然后选择问题出现之前的还原点。
如果这不起作用，请考虑通过转到Settings > System > “恢复”(Recovery)并选择“重置(Reset)此电脑”来重置您的电脑。
注意： Windows 11(Windows 11)中的“重置”选项会将您的Windows安装恢复为出厂默认设置。您的电脑制造商预装的任何应用程序也将被恢复。您可以选择保留文件，但您自己安装的任何软件都将被删除。我们建议您进行备份，而不是依赖Windows 11来保存文件。
检查和恢复系统(System)文件：利用SFC和DISM的强大功能(Power)
系统文件检查器(System File Checker)( SFC ) 是一个内置的Windows实用程序，用于扫描和修复损坏的系统文件，这些文件通常会导致系统崩溃。要运行SFC扫描，请按照下列步骤操作：
- 在“开始(Start)”菜单搜索栏中输入“命令提示符” 。
- 右键单击(Right-click)命令提示符(Command Prompt)结果并选择以管理员身份运行(Run)。
- 在命令提示符(Command Prompt)窗口中，键入以下命令并按 Enter：sfc /scannow
- SFC扫描将开始，检查您的系统文件是否有任何损坏或损坏。如果存在错误，程序将尝试自动修复它们。这个过程可能需要一段时间，所以请耐心等待！
- 扫描完成后，重新启动计算机以应用所有更改。
如果SFC扫描无法解决崩溃问题或无法修复某些文件，您可以使用部署映像服务和管理(Deployment Image Servicing and Management)( DISM ) 工具。这通常可以解决SFC(SFC)无法解决
的问题：
- 重复上述步骤 1 和 2。
- 在命令提示符(Command Prompt)窗口中，键入以下命令并按 Enter 确认：DISM /Online /Cleanup-Image /RestoreHealth
- 让DISM发挥作用。与SFC(SFC)相比，此过程可能需要大量时间，因此请耐心等待，不要中断操作。
- DISM过程完成后，重新启动计算机以应用所有更改。
重新安装 Windows 11
如果一切都失败了，重新安装 Windows 11 可能是最后的手段。备份(Back)重要文件，创建可启动 USB 驱动器(bootable USB drive)，然后执行全新安装。这将擦除您的硬盘驱动器并提供一个新的开始，消除挥之不去的问题。
What to Do if Your Windows 11 PC Keeps Crashing
Experiencing constant crashing issueѕ with your Windows 11 PC can be incrеdibly frustrating! Yоu just want to do your jobs without interrυption, bυt instead, you’re faced with a computer that keeps freezing, rebooting, or presenting that dreaded blue screen.
We’ll walk you through the steps to troubleshoot the problem if Windows 11 keeps crashing and how to fix the issue. Of course, these tips apply to Windows 10 too!
Is Windows 11 the Problem?
Before embarking on your troubleshooting journey, take the time to figure out if your Windows 11 operating system is the real culprit behind the crashing issue. Pay close attention to each crash. Are there specific apps or tasks that provoke the system to fail? Also, note patterns or correlations that can help identify the root cause.
If the crashes appear exclusive to a particular app, you may be dealing with a software-related issue rather than an operating system problem. In this case, the first action should be to uninstall the problematic app. To do this, use the Start button, search for and select Add or Remove Programs, locate the app in question, and select Uninstall from its three-dot menu.
Once the uninstallation process is complete, see if your computer crashes again. If not, reinstall the app from the Microsoft Store, another storefront (e.g., Steam), or the software vendor’s website, then wait to see if the crashing issue returns.
While exploring the possibility of Windows 11 causing the crashes is essential, don’t overlook the hardware and peripheral devices as the culprits. For instance, a faulty USB device or an incompatible graphics card can lead to system instability. Disconnect any non-essential peripherals to see if the issue continues. If the crashing stops, reconnect the devices individually to identify the problematic hardware. Once identified, consider updating the device driver or replacing the hardware if it is incompatible or faulty.
Tip: An old hard drive or SSD is a common cause of crashes. So using disk health analysis tools should be part of your investigation.
Malware and other security threats can also cause system crashes. To rule out this possibility, run a thorough antivirus scan using Windows Defender or a trusted third-party antivirus solution. To perform a full scan with Windows Defender, open the Windows Security app, click on Virus & Threat Protection, and under Scan Options, choose Full Scan.
If malicious software is detected, follow the on-screen instructions to quarantine or remove the threat.
Restart Windows
Sometimes, the easiest and most effective solution to fix Windows 11 crashing is simply restarting the system. While it may seem too easy, a quick reboot can often resolve temporary glitches or conflicts that lead to system instability.
Of course, if the type of crash you’re experiencing forces a restart anyway (such as a BSOD) rather than just components or applications within Windows 11, then you’ll need to move on to more advanced troubleshooting steps.
Tweaking BIOS Settings
The BIOS (or UEFI in most modern computers, if we’re being technical) is responsible for the fundamental communication between the operating system and computer hardware. Improper settings in your BIOS can lead to instability, incompatibility, and sometimes crashes. So it’s best to have a look around your BIOS to make sure everything is still OK:
- Shut down your computer and turn it on again, or initiate a restart.
- Access the BIOS setup menu by pressing the designated key (usually Del, F2, or F10) during the initial boot process. Check your motherboard manual or the startup messages on your computer’s screen for more details.
- Navigate to the settings related to CPU and memory, such as clock speeds, voltages, and timings. Ensure these settings align with your hardware’s specifications. If you’re unsure, select the default or “Auto” settings.
- Check for power management settings, like enabling or disabling specific power-saving features, and adjust them accordingly. Some power-saving features may conflict with Windows 11, causing instability. Again, it’s usually safest to reset these settings to their automatic or default states.
- Look for any settings related to virtualization, such as Intel VT-x or AMD-V, and enable or disable them based on your system requirements. Incompatibilities with virtualization features can cause crashes in Windows 11.
- Look for anything related to overclocking your CPU or RAM. Check if CPU voltages have been manually modified. An overclocked system may be very unstable, and if you’ve received the computer from someone else, they may have forgotten to restore the default settings.
- Save your changes and exit the BIOS setup menu, allowing your PC to reboot.
Don’t fiddle with any settings you don’t understand. Changing settings to “auto” or failing that “default” is the safest way to proceed if you want maximum stability. If you don’t want to comb through countless menus of BIOS settings, you can always use the “restart and restore default settings” or similarly-worded option on the BIOS exit menu.
The Importance of Windows 11 Updates
Checking for updates is one of the first steps in fixing a crashing Windows 11 PC. Microsoft regularly releases updates to improve performance and patch security vulnerabilities. To check for updates, right-click the Start button, select Settings, then Windows Update, and finally, Check for updates.
If updates are available, install them and restart your computer.
Outdated Drivers Can Cause Crashes
Outdated device drivers can be a leading cause of crashes. To update your drivers, open “Device Manager” by right-clicking the Start button and selecting it from the list. Next, expand the categories, right-click each device, and choose “Update driver.” Alternatively, visit the manufacturer’s website for your hardware components and download the latest drivers.
Identifying and Resolving Incompatible Programs
Software conflicts can lead to crashes and freezes. To check if this is the issue, do a clean boot to start Windows with only essential Microsoft services running.
Press Ctrl + Shift + Esc to open the Task Manager.
Go to the Startup tab, and disable all non-Microsoft services by right-clicking on the app and selecting Disable.
Restart your PC and observe if the issue continues. If the crashing stops, enable the disabled services individually until you identify the problematic software. Uninstall or update the conflicting program to resolve the issue.
Memory Matters: Testing and Troubleshooting RAM Issues
Faulty or incompatible RAM can cause system crashes. To diagnose this, run the built-in Windows Memory Diagnostic tool. Type “Windows Memory Diagnostic” into the Start menu search bar, and select Restart now and check for problems. Your PC will reboot and run the memory test. If issues are detected, consider replacing or upgrading your RAM. Also, if your RAM was overclocked or its default settings were modified, remember to undo those changes before running the memory test.
Overheating: Ensuring Your PC Stays Cool
Overheating can result in system crashes. Ensure your PC’s fans and cooling system function properly, and clean any dust build-up. Check your CPU and GPU temperatures using a monitoring tool, and if they’re consistently high, consider upgrading your cooling solution. Sometimes you may have a faulty cooler or the thermal paste between the cooler and CPU or GPU is no longer working correctly and must be replaced.
Rolling Back to a Stable State
If the crashes started after a recent change, try a System Restore to return your PC to a previous stable state. Type System Restore into the Start menu search bar, follow the prompts, and select a restore point from before the issues began.
If that doesn’t work, consider resetting your PC by going to Settings > System > Recovery and selecting Reset this PC.
Note: The “reset” option in Windows 11 will take your Windows installation back to its factory default. Any applications pre-installed by your PC manufacturer will also be restored. You will be given the option to keep your files, but any software you installed yourself will be removed. We recommend making backups rather than relying on Windows 11 to preserve your files.
Checking and Restoring System Files: Harnessing the Power of SFC and DISM
System File Checker (SFC) is a built-in Windows utility that scans and repairs corrupted system files, which can often cause system crashes. To run an SFC scan, follow these steps:
- Type “Command Prompt” into the Start menu search bar.
- Right-click on the Command Prompt result and select Run as administrator.
- In the Command Prompt window, type the following command and press Enter: sfc /scannow
- The SFC scan will start, checking your system files for any corruption or damage. If there are errors, the program will try to repair them automatically. This process may take a while, so be patient!
- Once the scan is complete, restart your computer to apply any changes.
If the SFC scan fails to resolve the crashing issue or cannot repair certain files, you can use the Deployment Image Servicing and Management (DISM) tool. This can often fix issues that SFC can’t:
- Repeat steps 1 and 2 above.
- In the Command Prompt window, type the following command and confirm it by pressing Enter: DISM /Online /Cleanup-Image /RestoreHealth
- Let DISM do its job. This process can take a significant amount of time compared to SFC, so be patient and don’t interrupt the operation.
- Once the DISM process is complete, restart your computer to apply any changes.
Reinstalling Windows 11
If all else fails, reinstalling Windows 11 can be a last resort. Back up your important files, create a bootable USB drive, and perform a clean installation. This will wipe your hard drive and provide a fresh start, eliminating lingering issues.
