即使在使用Apple ID登录 iPhone、iPad 或Mac后，您仍然会遇到需要您重新输入密码以验证各种活动的情况——例如，App Store购买、更改Find My等。
但如果您忘记了Apple ID或 iCloud 帐户的密码，您不必太担心。使用任何Apple(Apple)设备都可以很容易地重置它。
但是，如果您无法访问任何Apple设备怎么办？在这种情况下，您将不得不依赖其他方法，例如恢复密钥、帐户恢复联系人或新的Apple设备。如果一切都失败了，您必须向Apple记录帐户恢复请求。
以下说明将引导您完成所有可行的方法来重置受双重身份验证保护的 Apple ID(Apple ID secured with two-factor authentication)的密码。如果您的Apple ID没有使用额外的保护层，即使没有Apple设备，重置密码也是一件相对简单的事情。
(Reset Password)使用受信任(Trusted)的iPhone、iPad 或Mac重设密码
只要您知道设备密码（iPhone、iPod touch 和 iPad）或用户帐户密码 ( Mac )，您就可以在已登录的任何受信任的Apple设备上重设密码。它又快又容易。
使用受信任的 iPhone 和 iPad 重置密码(Reset Password Using a Trusted iPhone and iPad)
1. 打开设置(Settings)应用并点击您的Apple ID。
2. 在Apple ID账户页面，点击密码和安全(Password & Security)。
3. 点击更改密码(Change Password)。
4. 输入 iPhone 的密码。
5.在新建(New)和验证(Verify)字段中输入新的Apple ID密码，然后点击更改(Change)。
使用受信任的 Mac 重置密码(Reset Password Using a Trusted Mac)
1. 打开Apple 菜单(menu)并选择系统偏好设置(System Preferences)。
2. 选择Apple ID。
3. 选择侧边栏上的密码和安全(Password & Security)性。然后，单击更改密码(Change Password)。
4. 输入您的用户帐户密码并选择允许(Allow)。
5. 填写新密码(New password)和验证(Verify)字段，然后选择更改(Change)。
使用 Apple 的在线密码重置门户(Online Password Reset Portal)
如果您无法访问受信任的设备（或无法完成上述步骤），您可以通过 Apple 的在线密码重置门户网站 iforgot.apple.com 发起密码重置。以下步骤假设您可以访问与您的Apple ID相关联的受信任电话号码。
1.使用任何移动设备（iOS 或Android）或桌面浏览器访问Apple iForgot 。
2. 输入您的 Apple ID 并选择继续(Continue)。
3. 输入与您的Apple ID关联的可信电话号码，然后选择继续(Continue)。如果您在手机上收到验证码，请输入该验证码以继续。
如果您仍然可以访问受信任的 iPhone、iPad 或Mac，您将在屏幕上看到一条通知。点击(Tap)或选择允许(Allow)，输入设备密码或用户名密码，然后重置密码。
如果您无权访问受信任的 iPhone、iPad 或Mac，请向下滚动“在您的Apple设备上(Apple)查找(Look)通知”屏幕并选择无权访问您的任何 Apple 设备？(Don’t have access to any of your Apple devices?)然后，从以下方法中选择并选择Continue。
- 使用新的 Apple 设备(Use a new Apple device)：您可以在登录新的 iPhone、iPad 或Mac时重设密码。
- 使用他人的 iOS 或 iPadOS 设备：请另一台(Use someone else’s iOS or iPadOS device)Apple设备的所有者通过App Store下载Apple 支持(Apple Support)应用程序。然后，打开应用程序并选择密码和安全(Password & Security)性>重置 Apple ID 密码(Reset Apple ID password )>其他 Apple ID(A different Apple ID ) >无法访问您的 Apple 设备？(Cannot access your Apple devices?) 然后，您可以使用您在受信任的电话号码上收到的验证码来重置密码。如果您所在地区没有Apple 支持应用程序，请改用“(Apple Support)查找我的(Find My)iPhone”应用程序。
- 在 Apple Store 使用 iOS 或 iPadOS 设备(Use an iOS or iPadOS device at an Apple Store)：前往最近的Apple Store并要求使用 iOS 设备来完成密码重置。
如果您的Apple ID不使用双重身份验证，您可以选择仅使用受信任的电话号码和电子邮件帐户来重置其密码。作为重置过程的一部分，您可能必须回答安全问题。
使用帐户恢复密钥重置 Apple ID 密码(Reset Apple ID Password Using Account Recovery Key)
重置忘记的Apple ID 密码(Apple ID Password)的另一种方法是使用帐户恢复密钥。这是您必须事先设置的 20 位字母数字代码。您可以使用Apple的 iForgot 密码重置门户来启动密码重置并在受信任的 iPhone、iPad、Mac、新的Apple设备或其他人的 iPhone 或 iPad 上完成。
同样，该过程类似于上述方法。使用任何移动或桌面网络浏览器访问(Visit)iForgot，输入您的Apple ID和电话号码，然后在受信任的Apple设备上查找通知。或者，向下滚动并选择无权访问您的任何 Apple 设备？(Don’t have access to any of your Apple devices?)并选择另一种方式进行。它们包括使用：
- 一个新的苹果设备。
- 家庭成员或其他人的 iOS 设备。
- 来自 Apple Store 的 iOS 设备。
询问恢复联系人
在iOS 15、iPadOS 15和macOS Monterey或更高版本中，您可以选择设置帐户恢复联系人。这些可以是朋友或家人，他们可以通过在他们的Apple设备 上生成恢复代码来帮助您重设Apple ID密码。(Apple ID)
因此，如果您有帐户恢复联系人，请在Apple iForgot 发起密码重置，并引导该人完成以下步骤以生成恢复代码。
通过 iPhone 和 iPad 获取恢复码(Get Recovery Code via iPhone & iPad)
1. 打开设置(Settings)应用程序并点击Apple ID >密码和安全(Password & Security)>帐户恢复(Account Recovery)。
2. 在帐户恢复(Account Recovery For)部分下，点击您的姓名。
3. 选择获取恢复代码(Get Recovery Code)。
通过 Mac 获取恢复码(Get Recovery Code via Mac)
1. 打开Apple菜单并选择系统偏好设置(System Preferences)> Apple ID >密码和安全性(Password & Security)。
2. 选择帐户恢复(Account Recovery)旁边的管理(Manage)。
3. 在Account Recovery For下，选择您姓名旁边的详细信息。(Details)
4. 选择获取恢复代码(Get Recovery Code)。
提交帐户恢复请求
如果您无法使用上述任何说明，您唯一剩下的选择是向Apple提交帐户恢复请求。为此，请转到Apple iForgot 并输入您的Apple ID和电话号码。然后，向下滚动“在您的Apple设备屏幕上查找(Look)通知”并选择无权访问您的任何 Apple 设备？(Don’t have access to any of your Apple devices?) 再次向下滚动，然后选择不能使用这些选项中的任何一个？( Can’t use any of these options? ) >继续(Continue Anyway)。
出于安全考虑，帐户恢复请求可能需要几天时间，具体取决于您可以提交给Apple(Apple)的可验证信息量。如果您同时记住了密码，只需登录任何Apple产品或Apple服务即可取消请求。
What to Do If You Forgot Your Apple ID Password
Even after signing into an iPhone, iPad, or Mac wіth an Apple ID, you will still run into іnstances that require you to re-enter your password to authenticatе various actіνities— for example, App Store purсhases, changes to Find My, etc.
But if you forget the password to your Apple ID or iCloud account, you don’t have to worry too much. It’s pretty easy to reset it using any of your Apple devices.
But what if you don’t have access to any of your Apple devices? In that case, you’ll have to rely on alternative methods such as a recovery key, an account recovery contact, or a new Apple device. If all else fails, you must log an account recovery request with Apple.
The following instructions will walk you through all feasible ways to reset the password for an Apple ID secured with two-factor authentication. If your Apple ID does not use that extra layer of protection, resetting the password even without an Apple device is a relatively uncomplicated affair.
Reset Password Using a Trusted iPhone, iPad, or Mac
You can reset your password on any trusted Apple device that you’ve already signed into as long as you know its device passcode (iPhone, iPod touch, and iPad) or the user account password (Mac). It’s fast and easy.
Reset Password Using a Trusted iPhone and iPad
1. Open the Settings app and tap your Apple ID.
2. On the Apple ID account page, tap Password & Security.
3. Tap Change Password.
4. Enter the iPhone’s passcode.
5. Enter the new Apple ID password into the New and Verify fields and tap Change.
Reset Password Using a Trusted Mac
1. Open the Apple menu and select System Preferences.
2. Select Apple ID.
3. Select Password & Security on the sidebar. Then, click Change Password.
4. Enter your user account password and select Allow.
5. Fill in the New password and Verify fields and select Change.
Use Apple’s Online Password Reset Portal
If you don’t have access to a trusted device (or have trouble completing the steps above), you can initiate a password reset via Apple’s online password reset portal at iforgot.apple.com. The following steps assume you have access to a trusted phone number linked to your Apple ID.
1. Visit Apple iForgot using any mobile (iOS or Android) or desktop browser.
2. Enter your Apple ID and select Continue.
3. Enter a trusted phone number associated with your Apple ID and select Continue. If you receive a verification code on your mobile, enter it to proceed.
If you still have access to a trusted iPhone, iPad, or Mac, you will see a notification on the screen. Tap or select Allow, enter the device password or user name password, and reset your password.
If you don’t have access to a trusted iPhone, iPad, or Mac, scroll down the “Look for a notification on your Apple devices” screen and select Don’t have access to any of your Apple devices? Then, pick from among the following methods and select Continue.
- Use a new Apple device: You can reset the password while signing into a new iPhone, iPad, or Mac.
- Use someone else’s iOS or iPadOS device: Ask the owner of another Apple device to download the Apple Support app via the App Store. Then, open the app and select Password & Security > Reset Apple ID password > A different Apple ID > Cannot access your Apple devices? You can then use the verification code you receive on your trusted phone number to reset the password. If the Apple Support app is not available in your region, use the Find My iPhone app instead.
- Use an iOS or iPadOS device at an Apple Store: Head over to your nearest Apple Store and ask for an iOS device to complete the password reset.
If your Apple ID doesn’t use two-factor authentication, you will have the option of resetting its password using just a trusted phone number and email account. You may have to answer security questions as part of the reset procedure.
Reset Apple ID Password Using Account Recovery Key
Another way to reset a forgotten Apple ID Password involves using an account recovery key. It’s a 20-digit alphanumeric code that you must have set up beforehand. You can use Apple’s iForgot password reset portal to initiate the password reset and complete it on a trusted iPhone, iPad, Mac, a new Apple device, or someone else’s iPhone or iPad.
Again, the procedure is similar to the above method. Visit iForgot using any mobile or desktop web browser, enter your Apple ID and phone number, and look for a notification on a trusted Apple device. Or, scroll down, and select Don’t have access to any of your Apple devices? and pick another way to proceed. They include using:
- A new Apple device.
- A family member or someone else’s iOS device.
- An iOS device from an Apple Store.
Ask a Recovery Contact
In iOS 15, iPadOS 15, and macOS Monterey or later, you have the option of setting up account recovery contacts. These can be friends or family members who can help you reset an Apple ID password by generating a recovery code on their Apple devices.
So if you have an account recovery contact, initiate a password reset at Apple iForgot and walk the person through the steps below to generate the recovery code.
Get Recovery Code via iPhone & iPad
1. Open the Settings app and tap Apple ID > Password & Security > Account Recovery.
2. Under the Account Recovery For section, tap your name.
3. Select Get Recovery Code.
Get Recovery Code via Mac
1. Open the Apple menu and select System Preferences > Apple ID > Password & Security.
2. Select Manage next to Account Recovery.
3. Under Account Recovery For, select Details next to your name.
4. Select Get Recovery Code.
Submit Account Recovery Request
If you can’t use any of the instructions above, your only remaining option is to submit an account recovery request to Apple. To do that, go to Apple iForgot and enter your Apple ID and phone number. Then, scroll down the “Look for a notification on your Apple devices screen” and select Don’t have access to any of your Apple devices? Again, scroll down, and select Can’t use any of these options? > Continue Anyway.
Due to security concerns, an account recovery request can take several days and depends on the amount of verifiable information you can submit to Apple. If you remember your password in the meantime, just sign into any Apple product or Apple service to cancel the request.
