Windows Store ，现在称为Microsoft Store ，是默认情况下包含在Windows 10中的官方数字店面。^{(Windows 10)}您可以找到要在Windows设备上下载和使用的应用程序、软件、专业和个人设备、资源和游戏。

要访问Microsoft Store，您可以使用Web 版本^{(web version)}浏览并查找 Web 版本独有的其他项目。您还可以从Microsoft Store浏览和安装一些免费应用程序，而无需使用您的Microsoft 帐户^{(Microsoft Account)}登录Windows 10。另一种方法是使用适用于 Windows 应用程序的应用商店网页^{(Store webpage for Windows apps)}。

但是，当您需要一些Windows应用程序时，挑战就来了，这些应用程序仅在Microsoft Store上独家提供，但Windows Store不会打开。我们收集了一些有用的提示，向您展示如果Windows 应用商店^{(Windows Store)}无法打开该怎么办。

注意^(Note)：本文中的步骤适用于Windows 10。

如何修复 Windows 应用商店无法打开的问题^{(How To Fix When The Windows Store Won’t Open)}

在解决Windows 应用商店^{(Windows Store)}无法正常工作或无法打开问题的修复之前，您可以检查以下几点：

• Windows是最新的吗？您可以通过单击Start > Settings > Update & Security > Windows Update > Check for Updates
• 您是否^(Are)使用Microsoft 帐户登录^{(Microsoft Account)}？
• 您^(Are)的GPU或显卡驱动程序是最新的吗？
• 是否启用了用户帐户控制？
• 你有任何网络连接问题^{(network connection problems)}吗？

如果您确认所有这些都已到位，但仍无法打开Windows 应用商店，请尝试以下修复。^{(Windows Store)}

检查计算机的位置、日期和时间设置^{(Check Your Computer’s Location, Date And Time Settings)}

如果您计算机的日期和时间不准确，Windows 应用商店^{(Windows Store)}将无法打开。这可能听起来很奇怪，但它会影响商店^(Store)的工作方式。当Store启动时，它会跟踪时间，因此它始终检查您的计算机时间和Store的时间是否同步。

1. 要检查和调整您的日期和时间设置，请单击Start > Settings > Time & Language。

1. 单击日期和时间^{(Date & Time )}以验证计算机的日期和时间设置。

1. 将自动设置时间^{(Set the time automatically)}滑块切换为Off，等待它处理您的请求，然后将其切换回On。这会将您的时间更新为最准确的设置。

1. 还需要设置位置设置^{(location settings)}以显示您当前的位置和时区，以便Windows 应用商店^{(Windows Store)}正常打开和工作。单击Start > Settings > Time & Language。 
2. 单击区域^(Region)以检查您的位置。

一旦您的位置、日期和时间设置准确无误，请尝试再次打开Windows 应用商店^{(Windows Store)}并查看它是否有效。

清除 Windows 应用商店缓存^{(Clear The Windows Store Cache)}

随着时间的推移，Windows 应用商店^{(Windows Store)}缓存可能会损坏。这可能会导致商店^(Store)无法打开或无法正常工作。清除Store的缓存可以帮助解决任何潜在的问题或故障。

1. 要清除存储^(Store)缓存，请右键单击Start > Run并键入wsreset.exe。按Enter或单击OK。

1. 几秒钟后将出现一个空白的命令提示符窗口并关闭。^{(Command Prompt)}在此期间，缓存将被重置，一旦窗口关闭，您可以尝试再次打开Windows 应用商店^{(Windows Store)}。

更新 Windows 和 Windows 应用商店^{(Update Windows and Windows Store)}

Microsoft不断为^(Microsoft)Windows用户提供更新和错误修复。与Windows 10 更新^{(Windows 10 updates)}一样频繁，它们可能只是您改进Windows 应用商店^{(Windows Store)}并使其再次运行所需的修复程序。

1. 要更新Windows和Windows 应用商店^{(Windows Store)}，请单击Start > Settings 并选择更新和安全^{( select Update & Security)}。

1. 单击Windows Update > Check for updates并允许Windows检查并安装任何挂起的更新。

1. 如果您设法更新Windows，请尝试打开Windows 应用商店^{(Windows Store)}进行更新。如果商店打开，请单击右上角的三个点，然后选择下载和更新^{(Downloads and Updates)}。单击获取更新^{(Get updates)}以更新应用商店。

重置 Windows 应用商店^{(Reset Windows Store)}

如果Windows 应用商店^{(Windows Store)}仍然无法打开，您可以将其重置为默认设置。

注意^(Note)：重置Windows 应用商店^{(Windows Store)}将清除您的设置、首选项和登录详细信息等，但不会删除您购买的或已安装的应用程序^{(purchases or installed apps)}。

1. 单击Start > Settings并选择应用程序^(Apps)。

1. 单击微软商店^{(Microsoft Store)}。

1. 接下来，单击高级选项。^{(Advanced options.)}

1. 单击重置^(Reset)。将出现一条警告，指出应用程序的数据将被删除。

1. 再次单击重置^(Reset)。

取得 WindowsApp 文件夹的所有权^{(Take Ownership Of The WindowsApp Folder)}

WindowsApp文件夹包含自动安装在您的硬盘上的所有应用程序，但不容易访问。如果您不是计算机上WindowsApp文件夹的所有者，Windows 应用商店^{(Windows Store)}可能无法正常运行。

您需要将自己设置为文件夹的所有者并对其拥有完全控制权，以允许商店打开并正常运行。

1. 要获得WindowsApp文件夹的所有权，请打开文件资源管理器^{(File Explorer)}并转到Local Disk (C): > Program Files夹。

1. 单击查看^(View)选项卡并选择隐藏项目^{(Hidden Items)}以查看 WindowsApps 文件夹。

1. 要打开该文件夹，请右键单击它并从上下文菜单中选择“属性”。^(Properties)

3. 单击属性窗口中的^(Properties)安全^{(Security )}选项卡，然后单击高级^(Advanced)。

1. 单击高级安全设置中的^{(Advanced Security Settings)}更改^(Change)链接。 

1. 在“选择用户或组^{(Select User or Group)}”窗口中输入您的管理员用户名。单击CheckNames按钮，然后单击OK。

1. 在应用更改之前，选中替换子容器和对象的所有者^{(Replace owner on sub containers and objects)}复选框。这样，您将能够与WindowsApps文件夹中的其他文件和文件夹进行交互。单击^(Click) 确定^(OK)以保存更改。

获得WindowsApp^(WindowsApp)文件夹的所有权后，打开它并检查是否可以启动Windows 应用商店^{(Windows Store)}。

检查代理设置^{(Check Proxy Settings)}

如果设备的网络设置配置不正确，Windows 应用商店可能无法打开或运行良好。^{(Windows Store)}在这种情况下，错误配置的代理设置可能会影响Windows 应用商店^{(Windows Store)}。

要解决问题并让Windows 应用商店^{(Windows Store)}重新运行，请禁用代理并卸载任何已安装的VPN。  

1. 还要检查您的代理设置。您可以通过clicking Start > Settings > Network & Internet来执行此操作。

1. 选择代理^(Proxy)。

1. 在Manual proxy setup下，将 Use a proxy server 设置为Off，然后再次尝试打开Windows Store。

编辑注册表^{(Edit The Registry)}

如果您尝试打开Windows 应用商店^{(Windows Store)}并遇到连接错误，检查和编辑注册表将有助于防止此类错误可能带来的进一步问题。在进行任何更改之前， 请务必备份注册表。^{(backup the registry)}

1. 右键单击Start > Run，然后在运行^(Run)框中键入regedit 。单击确定^{(Click OK)}或按 Enter 打开注册表编辑器^{(Registry Editor)}。

1. 导航到文件夹路径：

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles

1. 右键单击Profiles > Permissions。

1. 单击高级。^(Advanced.)

1. 选中将所有子对象权限条目替换为此对象的可继承权限条目^{(Replace all child object permission entries with inheritable permission entries from this object)}框。单击“确定^(OK)”，重新启动计算机，然后再次尝试打开Windows 应用商店^{(Windows Store)}。

更改 DNS 地址^{(Change DNS Address)}

有时您在尝试打开Windows 应用商店时可能会看到^{(Windows Store)}0x80131500错误。在这种情况下，您的计算机可能通过家庭网络设置或 ISP 自动分配的DNS^(DNS)服务器连接到 Internet 。

1. 您可以通过单击Start > Settings > Network & Internet > Status > Change adapter optionsDNS服务器地址。

1. 右键单击^{(Right-click)}您的网络连接，单击Properties。

1. 向下滚动，单击IPV4（Internet 协议版本 4）^{(IPV4 (Internet Protocol Version 4))}，然后选择Properties。

1. 单击使用以下 DNS 地址^{(Use the following DNS addresses)}，然后在首选 DNS 服务器框中输入^{(Preferred DNS server box)}1.1.1.1。单击确定^(OK)，然后尝试再次打开Windows 应用商店^{(Windows Store)}。这是为您的DNS使用^(DNS)CloudFlare ，但如果您需要更多选项 ，可以阅读我们关于最佳公共 DNS 服务器的指南。^{(best public DNS servers)}

重新注册 Windows 应用商店^{(Re-register Windows Store)}

卸载Windows Store^{(Windows Store)}并不容易，但您可以在您的计算机上重新注册它。

1. 右键单击Start > Windows PowerShell (Admin).

1. 输入^(Enter)以下命令并按Enter：

"& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}" 

关闭 PowerShell^{(Close PowerShell)}并尝试再次打开Windows 应用商店^{(Windows Store)}。

重新安装 Windows 应用商店^{(Reinstall Windows Store)}

如果一切都失败了，请重新安装Windows 应用商店^{(Windows Store)}。您可以通过Windows PowerShell执行此操作。

1. 右键单击Start > Windows PowerShell (Admin)并键入：get-appxpackage -allusers

1. 查找Microsoft WindowsStore条目，转到PackageFullName行并将那里的信息复制到剪贴板。它看起来像这样：Microsoft.WindowsStore_12007.1001.2.0_x64__8wekyb3d8bbwe（商店编号看起来与我们示例中的不同）。

1. 在 Windows PowerShell 中，键入remove-appxpackage后跟一个空格，然后将复制的PackageName粘贴到剪贴板。^{(PackageName)}PackageName可能看起来像这样：

remove-appxpackage Microsoft.WindowsStore_(number)_x64__8wekyb3d8bbwe 

按 Enter 运行命令。

1. 重新启动计算机并重新安装Windows 应用商店^{(Windows Store)}。为此，请返回PowerShell并键入：

Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbwe\AppxManifest.xml" –DisableDevelopmentMode

取回您的 Windows 应用商店^{(Get Your Windows Store Back)}

我们希望您现在知道如果Windows 应用商店^{(Windows Store)}无法打开该怎么办。您还可以使用Xbox应用程序购买和运行您通过商店^(Store)运行的相同游戏。Xbox应用程序还提供其他以游戏玩家为中心的功能以及好友列表的附加功能。

What To Do If The Windows Store Won’t Open

Thе Windows Store, now known as the Microsoft Store, iѕ the official digital storefront that’s included with Windows 10 by default.  You can find apps, software, professional and personal devices, resources, and games to download and use on your Windows devicе.

To access the Microsoft Store, you can use the web version to browse through and find additional items that are exclusive to the web version. You can also browse and install some free apps from the Microsoft Store without signing into Windows 10 using your Microsoft Account.  Another way is to use the Store webpage for Windows apps.

However, the challenge comes when you need some Windows apps, which are only exclusively available on the Microsoft Store, but the Windows Store won’t open. We’ve rounded up some helpful tips to show you what to do if the Windows Store won’t open.

Note: The steps in this article apply to Windows 10.

How To Fix When The Windows Store Won’t Open

Before you get to the fixes for the Windows Store not working or not opening issue, here are a few things you can check for:

• Is Windows up to date? You can check this by clicking Start > Settings > Update & Security > Windows Update > Check for Updates
• Are you signed in with a Microsoft Account?
• Are your GPU or video card drivers up to date?
• Is User Account Control enabled?
• Do you have any network connection problems?

If you confirm that all these are in place, but the Windows Store still won’t open, try the following fixes.

Check Your Computer’s Location, Date And Time Settings

If your computer’s date and time are inaccurate, the Windows Store won’t open. This may sound odd but it affects how the Store works. When the Store boots up, it tracks time so it’s always checking to see if your computer’s time and the Store’s time are in sync.

1. To check and adjust your date and time settings, click Start > Settings > Time & Language.

1. Click Date & Time to verify your computer’s date and time settings.

1. Toggle the Set the time automatically slider to Off, wait for it to process your request, and then toggle it back to On. This will update your time to the most accurate setting.

1. The location settings also need to be set to show your current location and time zone for the Windows Store to open and work as it should. Click Start > Settings > Time & Language. 
2. Click Region to check your location.

Once your location, date and time settings are accurate, try opening the Windows Store again and see if it works.

Clear The Windows Store Cache

Over time, the Windows Store cache may become corrupted. This may cause the Store not to open or work properly. Clearing the Store’s cache can help resolve any underlying issues or glitches.

1. To clear the Store cache, right-click Start > Run and type wsreset.exe. Press Enter or click OK.

1. A blank Command Prompt window will appear and close after a few seconds. During this time, the cache will be reset, and once the window closes, you can try to open the Windows Store again.

Update Windows and Windows Store

Microsoft constantly provides updates and bug fixes for Windows users. As frequent as the Windows 10 updates may come, they just might be the fix you need to improve the Windows Store and get it working again.

1. To update Windows and the Windows Store, click Start > Settings and select Update & Security.

1. Click Windows Update > Check for updates and allow Windows to check for and install any pending updates.

1. If you manage to update Windows, try and open the Windows Store to update it. If the Store opens, click the three dots at the top right side and select Downloads and Updates. Click Get updates to update the Store.

Reset Windows Store

If the Windows Store still won’t open, you can reset it back to default settings.

Note: Resetting the Windows Store will clear your settings, preferences, and login details among other things, but it doesn’t delete your purchases or installed apps.

1. Click Start > Settings and select Apps.

1. Click Microsoft Store.

1. Next, click Advanced options.

1. Click Reset. A warning will appear saying that the app’s data will be deleted.

1. Click Reset again.

Take Ownership Of The WindowsApp Folder

The WindowsApp folder contains all the apps automatically installed on your hard drive, but it’s not easily accessible. If you’re not the owner of the WindowsApp folder on your computer, the Windows Store may not work properly.

You need to set yourself as the owner of the folder and have full control over it to allow the Store to open and work well.

1. To take ownership of the WindowsApp folder, open File Explorer and go to Local Disk (C): > Program Files folder.

1. Click on the View tab and select Hidden Items to see the WindowsApps folder.

1. To open the folder, right-click on it and select Properties from the context menu.

3. Click the Security tab in the Properties window and then click Advanced.

1. Click the Change link in the Advanced Security Settings. 

1. Enter your administrator username in the Select User or Group window. Click on the CheckNames button, and then click OK.

1. Before applying the change, select the Replace owner on sub containers and objects checkbox. This way, you’ll be able to interact with other files and folders within the WindowsApps folder. Click OK to save the changes.

Once you’ve taken ownership of the WindowsApp folder, open it and check if you can launch the Windows Store.

Check Proxy Settings

The Windows Store may not open or work well if your device’s network settings are configured incorrectly. In such cases, a misconfigured proxy setting could affect the Windows Store.

To resolve the problem and get the Windows Store working again, disable the proxy and uninstall any VPN if you’ve installed one.  

1. Check your proxy settings as well. You can do this by clicking Start > Settings > Network & Internet.

1. Select Proxy.

1. Under Manual proxy setup, set the Use a proxy server to Off, and then try to open the Windows Store again.

Edit The Registry

If you’re trying to open the Windows Store and get a connection error, checking and editing the registry will help prevent further problems that such errors can bring. Always make sure to backup the registry before making any changes there. 

1. Right-click Start > Run and type regedit in the Run box. Click OK or press Enter to open the Registry Editor.

1. Navigate to the folder path:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles

1. Right click Profiles > Permissions.

1. Click Advanced.

1. Check the Replace all child object permission entries with inheritable permission entries from this object box. Click OK, restart your computer, and try to open the Windows Store again.

Change DNS Address

Sometimes you may see the 0x80131500 error when trying to open the Windows Store. In this case, your computer is probably connecting to the internet via DNS servers that are assigned automatically by your home networking setup or your ISP.

1. You can change the DNS server address by clicking Start > Settings > Network & Internet > Status > Change adapter options.

1. Right-click your network connection, click Properties.

1. Scroll down, click IPV4 (Internet Protocol Version 4) and then select Properties.

1. Click on Use the following DNS addresses, and enter 1.1.1.1 in the Preferred DNS server box. Click OK and then try to open the Windows Store again. This is using CloudFlare for your DNS, but you can read our guide on the best public DNS servers if you want more options. 

Re-register Windows Store

It’s not easy to uninstall Windows Store, but you can re-register it on your computer.

1. Right-click Start > Windows PowerShell (Admin).

1. Enter the following command and press Enter:

"& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}" 

Close PowerShell and try to open Windows Store again.

Reinstall Windows Store

If all else fails, reinstall the Windows Store. You can do this through Windows PowerShell.

1. Right-click Start > Windows PowerShell (Admin) and type: get-appxpackage -allusers

1. Look for the Microsoft WindowsStore entry, go to the PackageFullName line and copy the information there to the clipboard. It will look something like this: Microsoft.WindowsStore_12007.1001.2.0_x64__8wekyb3d8bbwe (The store number will look different from the one in our example).

1. In Windows PowerShell, type remove-appxpackage followed by a space, and then paste the PackageName you copied to the clipboard. The PackageName may look something like this:

remove-appxpackage Microsoft.WindowsStore_(number)_x64__8wekyb3d8bbwe 

Press Enter to run the command.

1. Restart your computer and reinstall Windows Store. To do this, go back to PowerShell and type:

Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbwe\AppxManifest.xml" –DisableDevelopmentMode

Get Your Windows Store Back

We hope you now know what to do if the Windows Store won’t open. You can also use the Xbox app to buy and run the same games you were running through the Store. Xbox app also offers other gamer-focused features along with the added perks of friend lists.

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