大多数现代Android智能手机都可以让您通过简单地说“OK Google”或“Hey Google”来访问Google Assistant 。就像您在Apple(Apple) iPhone上说“Hey Siri”一样。
这是一个非常方便的功能。例如，您可以在忙于其他事情（例如开车）时拨打电话或打开特定应用程序。
有时，通常在更新小时应用程序或Android版本后，OK Google会停止工作。如果您经常使用该功能，这可能会很痛苦，但要弄清楚它为什么不再起作用并不是那么简单。因此，如果您的手机突然对您进行了静音处理，请按照以下方法进行调查。
OK Google 疑难解答
虽然我们可能认为OK Google短语和Google Assistant密不可分，但您仍然可以在不支持Google Assistant的设备上使用(Google Assistant)OK Google。确保 OK
Google正确打开的步骤因设备是否具有助手而异。所以你要做的第一件事就是确认这一点。
那么你怎么知道给定的设备是否有助手呢？这实际上很容易。您所要做的就是按住主页按钮(hold the home button )，看看会发生什么。如果你得到一个小弹出窗口，上面写着“我该如何(How)帮忙？”，那么助手(Assistant)就在场并且是正确的。
系统可能还会提示您打开助手，在这种情况下，您当然应该这样做。在任何一种情况下，您都将按照助手在场的步骤进行操作。对于没有助手的手机，让我们从更简单的开始。
确保没有 Google 助理的设备启用 OK Google
在不支持Google
Assistant 的设备上，您必须使用Google应用来激活此功能。
首先，打开谷歌应用程序(open the Google app)。这实际上是您手机上名为“Google”的应用程序。现在，点击菜单“汉堡包”图标，然后点击Settings > Voice > Voice Match.
应该有一个名为“通过语音匹配访问”的选项。(Access)将其打开(Turn that on)以使 OK Google 正常工作。
确保使用 Google 助理的设备启用 OK Google
如果你的设备有Google Assistant，你可以很容易地打开语音匹配。
首先，按住主页按钮(press
and hold the home button)。这将召唤Google 助理(Google Assistant)。弹出窗口左下角有一个小图标，看起来有点像一个带有阳光的收件箱。这是一个：
点击此图标(Tap this icon)，助手(Assistant)将展开以填满整个屏幕。现在，点击您的个人资料图片(profile picture )，然后点击“设置”。( “Settings”.)
在此屏幕上，点击“助手”。(“Assistant”.)
在屏幕底部的“助理设备(Assistant Devices)”下，点击您的设备。
您现在要做的就是将“使用语音匹配访问”(“Access with Voice Match” )切换为打开。
检查更新
似乎在某些情况下，OK Google可能会停止工作，因为有待处理的更新。如果您的手机有一段时间没有连接到WiFi互联网，您可能错过了一些更新。
因此，请务必通过Play 商店更新(Play Store)Google应用，并安装任何可能挂起的操作系统更新。如果任何组件因此而无法正常工作，则应恢复正常。
用你的声音重新训练谷歌
如果 OK Google已开启，但仍无法正常工作，您可能需要重新训练系统以适应您的声音。这只需要几秒钟，并且需要您说出一些短语，以便软件可以了解您的声音。
您的麦克风可能无法像以前那样工作，您的声音可能略有变化或其他原因导致模型不准确。
为此，请转到您在上面启用语音匹配的完全相同的设置页面。
现在，点击“语音模型”，然后“重新训练语音模型”。(tap
on “voice model” and then “retrain voice model”.)现在只需按照说明进行操作。
禁用竞争应用
谷歌(Google)软件总是在听你说“OK Google ”，但还有其他应用程序可能会干扰它这样做的能力。如果您在后台运行大量占用资源的应用程序，禁用它们可能会提高 OK Google的性能。毕竟，有时响应速度很慢。
如果 OK Google在另一个应用程序更新或安装后停止工作，这也可能是一个线索。您可能希望禁用或暂时卸载其他侦听语音输入的应用程序，或者在您的问题出现后已更新或安装。
清洁你的麦克风
这是一个相对较长的镜头，但您可能在使用Ok Google命令时遇到问题，因为有东西干扰了您的麦克风。现代手机的麦克风孔很小，因此皮肤上的油脂和碎屑会堵塞它。
使用耳塞轻轻清洁麦克风孔，看看是否有改善。可能不是这个，但如果你已经尝试过其他所有方法，它不会受到伤害！
恢复你的声音
希望(Hopefully)在完成此故障排除检查表之后，您的OK Google迭代可以正常工作。
这(Which)是一件好事，因为我们的语音助手在度过忙碌的一天时变得越来越不可或缺。至少，你总有人愿意倾听你的需求。
How to Troubleshoot “OK Google” or “Hey Google”
Most modern Android smartphones let yоu accеѕs the Google Assistant by simply saying the phrase “OK Google” оr “Hеy Google”. In much the same way that you can say “Hey Siri” on an Apple iPhone.
It’s a very handy feature. For example, you can make phone calls or open specific apps while your hands are busy with something else, such as driving.
Sometimes, often after an update of hour apps
or Android version, OK Google will simply stop working. This can be a real pain
if you use the function often, but figuring out why it no longer works isn’t
all that straightforward. So if your phone is suddenly giving you the silent
treatment, here’s how to get to the bottom of it.
Troubleshooting OK Google
While we may think of the OK Google phrase and
the Google Assistant are inextricably linked, you can still use OK Google on
devices that don’t support the Google Assistant. The steps to ensuring that OK
Google is switched on properly are different depending on whether the device
has the assistant or not. So the first thing you’ll want to do is confirm this.
So how do you know if a given device has the assistant? It’s actually pretty easy. All you have to do is hold the home button and see what happens. If you get a little popup that says “How can I help?”, then the Assistant is present and correct.
You may also be prompted to switch the assistant on, in which case you should certainly do that. In either of these cases you’ll be following the steps that go along with the assistant being present. Let’s start with the easier one, for phones that don’t have the assistant.
Ensuring OK Google is On for
Devices Without the Assistant
On devices that don’t support the Google
Assistant, you have to use the Google app to activate this function.
First, open the Google app. This is literally an app on your phone with the name “Google”. Now, tap the menu “hamburger” icon, then Settings > Voice > Voice Match.
There should be an option called “Access with
Voice Match”. Turn that on in order
for OK Google to work.
Ensuring OK Google is On for
Devices With the Assistant
If your device has the Google Assistant, you
can switch on voice matching pretty easily.
First, press
and hold the home button. This will summon the Google Assistant. There’s a
little icon at the bottom left of the popup which looks a bit like an inbox
with sunbeams coming out of it. This is the one:
Tap this icon and the Assistant will expand to fill up the whole screen. Now, tap your profile picture and then tap “Settings”.
On this screen, tap on “Assistant”.
On the bottom of the screen, under “Assistant Devices” tap on your device.
All you have to do now is to toggle “Access with Voice Match” to on.
Check For Updates
It seems that, in some cases, OK Google might stop working because there are updates pending. If your phone hasn’t been connected to WiFi internet in some time, you may have missed some updates.
So be sure to update Google apps via the Play Store and to install any OS updates that may be pending as well. If any components weren’t working because of this things should go back to normal.
Retraining Google on Your Voice
If OK Google was already on, but still doesn’t work, you might have to retrain the system for your voice. This only takes a few seconds and involves you saying a few phrases, so that the software can learn what you sound like.
It’s possible that your microphone may not be working as it did before, your voice may have changed slightly or something else has rendered the model inaccurate.
In order to do this, go to exactly the same
settings page where you enabled voice match above.
Now, tap
on “voice model” and then “retrain voice model”. Now just follow the
instructions.
Disable Competing Apps
The Google software is always listening to
catch you saying “OK Google”, but there are other applications that may
potentially interfere with its ability to do so. If you have intensive,
resource-hogging applications running in the background, disabling them might improve
OK Google’s performance. After all, sometimes it’s simply slow to respond.
If OK Google stopped working after another app updated or was installed, that might also be a clue. You may want to to disable or temporarily uninstall other apps that listen for voice input, or have been updated or installed since your problems started.
Clean Your Microphone
It’s a relatively long shot, but you may be having trouble with the Ok Google command because something is interfering with your mic. The microphone aperture on modern phones is tiny, so oil and debris from your skin can clog it up.
Using an earbud, gently clean the microphone aperture to see if that improves things. It’s probably not this, but if you’ve tried everything else, it can’t hurt!
Getting Your Voice Back
Hopefully, after running down this
troubleshooting checklist, your iteration of OK Google is working as it should.
Which is a good thing, since our voice assistants are becoming more and more
indispensable when it comes to getting through a busy day. At the very least,
you always have someone willing to listen to your needs.
