Snapchat Streak或Snapstreak是您与Snapchat好友交换快照(Snaps)的连续天数。它以火焰表情符号(fire emoji)的形式出现在那个朋友的名字旁边，还有一个数字代表你通过Snapchat应用程序保持联系的天数。
如果您未能在 24 小时内发送消息并保持 Snapstreak 运行(keep the Snapstreak going)，表情符号将消失。但是，它也可能由于应用程序中的错误或故障而消失。本分步指南将向您展示如何使用Snapchat 支持(Snapchat Support)部分
找回丢失的Snapchat Streak 。
如何恢复丢失(Lost)的Snapstreak
Snapchat认识到有些事情是我们无法控制的，错误和故障甚至可能导致最长的条纹消失。为了奖励活跃的Snapchat用户对应用程序的奉献，Snapchat引入了一种方式让他们联系支持(Support)团队并找回他们的Snap Streak。
您可以使用智能手机和计算机取回丢失的Snapstreak。使用智能手机的 iOS 和Android(Android)用户的说明相同。请按照以下步骤操作：
- 在智能手机上打开 Snapchat。
- 在左上角，选择您的个人资料图片。
- 在右上角，选择齿轮图标以打开“设置”(Settings)。
- 向下滚动(Scroll)直到您看到支持(Support)并选择我需要帮助(Help)。
- 在下一页上，选择Snapctreaks。这会将您带到Snapstreaks的(Snapstreaks)常见问题解答(FAQ)页面。
- 选择(Select)让我们知道哪个以蓝色突出显示。
- 在联系我们(Contact Us)下，选择我丢失了我的 Snapstreak 以提交一份报告，详细说明您的 Snapstreak 是如何丢失的。
按照以下步骤在Snapchat网络
上恢复丢失的Snapstreak 。
- 转到Snapchat 支持(Snapchat Support)页面。
- 在联系我们(Contact Us)下，选择我丢失了我的 Snapstreak。
- 向下滚动并使用(Scroll)您的 Snapchat 用户名(your Snapchat username)、电话号码、其他联系方式、您朋友的用户名和其他信息
填写表格。
- 完成后，向下滚动并选择发送(Send)。
向Snapchat(Snapchat)提交报告时，请确保包含尽可能多的详细信息。如果您或您的朋友记得您的Snapstreak(Snapstreak)持续了多少天，请包括该信息。如果您记得条纹消失的确切日期，提及它也很有帮助。否则，您可以声明问题是在安装最新更新后出现的。
表单中的单独一行询问您是否看到Snapstreak旁边的沙漏图标（或沙漏表情符号） 。回答这个问题是最重要的。如果Snapchat确定你们中的一个人只是忘记发送Snap，他们将不会做任何事情来帮助您恢复连续记录。
如何防止丢失 Snapchat 条纹(Lost Snapchat Streaks)
虽然联系Snapchat 支持(Snapchat Support)团队可以帮助您重获成功，但如果您继续每天提交报告，他们将无济于事。避免与您最好的朋友在应用程序上失去Snap Streaks的最佳方法是遵守Snapchat规则并让他们继续前进。
为了保持Snapstreak的运行，您需要两个Snapchatter(Snapchatters)（不仅仅是一个人）在 24 小时的窗口内来回发送Snap 。请记住(Remember)，使用称为“记忆”或“ Snapchat 眼镜”的(Snapchat Spectacles)Snapchat功能发送的快照(Snapstreak)不计入您的Snapstreak(Snaps)。
Snapchat 连续丢失(Snapchat Streak Lost)？你还能做什么？
填写丢失的Snapstreak表格后，Snapchat 用户无能为力，只能等到支持(Support)团队恢复您的连胜记录。由于丢失Snapstreaks的问题不是最重要的，您可能需要等待一段时间，直到该社交媒体网络的代表调查您的情况。
如果你不想等待，你可以和你的朋友开始新的连胜，看看你能不能打败你失去的那个。
How to Recover Your Lost Snapchat Streak
Snapchаt Streak or Snapstreak is the number of consecutive days yoυ’νe exchanged Snаps with your Snapchat frіеnd. It appears nеxt to that friend’s name in the form of fire emoji and a number representing the number of days you kept in touch via the Snapchat app.
The emoji will disappear if you fail to send a message within 24 hours and keep the Snapstreak going. However, it may also disappear due to bugs or glitches within the app. This step-by-step guide will show you how to get your lost Snapchat Streak back using the Snapchat Support section.
How to Recover Your Lost Snapstreak
Snapchat recognizes that some things are out of our control, and bugs and glitches can cause even the longest streaks to disappear. To reward active Snapchatters for their dedication to the app, Snapchat introduced a way for them to contact the Support team and get their Snap Streak back.
You can use your smartphone and your computer to get your lost Snapstreak back. The instructions are the same for iOS and Android users on smartphones. Follow the steps below:
- Open Snapchat on your smartphone.
- In the top left corner, select your profile image.
- In the top right corner, select the gear icon to open Settings.
- Scroll down until you see Support and select I Need Help.
- On the next page, select Snapctreaks. This will take you to a FAQ page for Snapstreaks.
- Select let us know which is highlighted in blue.
- Under Contact Us, select I lost my Snapstreak to file a report detailing how your Snapstreak disappeared.
Follow the steps below to recover your lost Snapstreak on the Snapchat web.
- Go to the Snapchat Support page.
- Under Contact Us, select I lost my Snapstreak.
- Scroll down and fill in the form with your Snapchat username, phone number, other contact details, your friend’s username, and other information.
- After you’re finished, scroll down and select Send.
When filing the report to Snapchat, make sure to include as many details as you can. If you or your friend remember how many days your Snapstreak lasted, include that information. If you remember the exact date when the streak disappeared, it’s also helpful to mention it. Otherwise, you can state that the issue appeared after you installed the latest update.
A separate line in the form asks whether you’ve seen the hourglass icon (or hourglass emoji) next to your Snapstreak. Answering this question is most important. If Snapchat decides that one of you simply forgot to send a Snap, they won’t do anything to help you get your streak back.
How to Prevent Lost Snapchat Streaks
While contacting the Snapchat Support team can help you regain your streak, they won’t help you if you keep filing the reports daily. The best way to avoid losing Snap Streaks with your best friends on the app is to follow Snapchat rules and keep them going.
To keep a Snapstreak going, you need both Snapchatters (not just one person) to send a Snap back and forth to each other within a 24-hour window. Remember that Snaps sent with Snapchat features called Memories or Snapchat Spectacles don’t count towards your Snapstreak.
Snapchat Streak Lost? What Else Can You Do?
After filling in the lost Snapstreak form, there isn’t much Snapchat users can do but wait until the Support team restores your streak. Since the question of lost Snapstreaks isn’t the most important, you might be waiting a while until a representative of this social media network looks into your case.
If you don’t want to wait, you can start a new streak with your friend and see if you can beat the one you lost.
