Microsoft Office 即点即用是否(Microsoft Office Click-to-Run)使用过多的处理能力并导致您的计算机发出呼呼声(causing your computer to make whirring noises)或过热?我们将帮助您了解发生这种情况的原因,并向您展示排查和解决问题的不同方法。
注意:本教程中的故障排除步骤适用于Windows 10和Windows 11计算机。

什么是Microsoft Office 即点即用(Microsoft Office Click-to-Run)?
Microsoft使用即点即用(Click-to-Run)在Windows中下载、安装和运行Microsoft 365和Office应用程序。通过即点即用(Click-to-Run),您可以在实时安装Office 套件(Office Suite)的同时使用Office应用程序。(Office)在使用Office(Office)应用程序之前,您不再需要等待Windows下载或安装整个套件。
即点即用(Click-to-Run)还使用虚拟化技术在硬盘上的隔离环境中运行Office应用程序。(Office)这允许您在计算机上
运行多个版本的 Office 应用程序。(versions of Office applications)

(Windows)每当您重新启动计算机或使用任何Office应用程序时, (Office)Windows都会运行Office 即点即用(Office Click-to-Run)服务。这是一个无害且低影响的进程,在后台运行并消耗少量的处理器功率。
为什么Microsoft Office 即点即用 CPU 使用率高(Microsoft Office Click-to-Run Has High CPU Usage)
后台应用程序更新、过时的Windows 操作系统(Windows OS)和 Internet 连接配置等因素可能会导致Office 即点即用(Office Click-to-Run)变得异常。特洛伊木马恶意软件(Trojan malware)还可能伪装合法的Microsoft Office 即点即用(Microsoft Office Click-to-Run)服务并消耗过多的处理能力。
在采取任何故障排除步骤之前,请验证您的 PC 上运行的Microsoft Office 即点即用(Microsoft Office Click-to-Run)服务是否合法。
右键单击(Right-click Microsoft Office Click-to-Run)任务管理器(Task Manager)中的“Microsoft Office 即点即用” ,然后选择“打开(Open)文件位置”。

合法的OfficeClickToRun可执行 (.exe) 文件应位于 C:Program 的此文件夹/目录中:Files\Common Files\microsoft sharedClickToRun。

如果该文件位于其他位置,则具有高磁盘使用率的Office 即点即用(Office Click-to-Run)服务可能是恶意的。使用 Windows 安全、Windows 恶意软件删除工具(Windows Malicious Software Removal Tool)或第三方防病毒软件
扫描您的计算机中是否存在恶意软件。(Scan your computer for malware)
如果Office 即点即用(Office Click-to-Run)文件是正版但CPU使用率异常高,请尝试以下故障排除解决方案。
等待它结束
(Click-to-Run)在后台安装Office更新时,(Office)即点即用通常会消耗较高的处理能力。更新完成后,
CPU使用率将恢复正常。
如果任务管理器报告(Task Manager)Microsoft Office 即点即用的(Microsoft Office Click-to-Run)CPU使用率异常高,请等待大约 30 分钟到一个小时。如果(高) CPU(CPU)使用率保持不变,
请尝试以下故障排除修复。
关闭(Close)并重新启动 Office(Restart Office)应用程序

重新启动电脑上的Office应用程序是将即点即用的(Office)CPU使用率恢复到正常状态的另一种万无一失的方法。确保在关闭并重新启动
Office应用程序之前将打开的文档保存在 Office 应用程序中。(Office)
打开任务管理器(Task Manager),选择任意Office应用程序,然后选择顶部菜单上的
结束任务。(End)

或者,右键单击Office应用程序,然后在上下文菜单中
选择“结束任务”。(End)

手动更新 Microsoft Office
如果即点即用(Click-to-Run)高CPU使用率是由于持续的自动应用程序更新造成的,则手动更新 Office 应用程序(updating your Office apps)可能会解决该问题。
将计算机连接到 Wi-Fi 或以太网(Ethernet),然后按照以下步骤更新Windows中的Office应用程序。
- 打开(Open)任意Office应用程序(Word、Excel、Powerpoint等),然后选择功能区(Ribbon)上的“文件”(File)菜单。

- 选择侧边栏上的帐户。

- 打开更新(Update) 选项(Options)下拉菜单并选择立即更新(Update)。

- 等待(Wait)即点即用检查Office应用程序的新版本,然后选择“是”(Yes)开始下载可用更新。

- 您将收到关闭所有打开的Office(Office)应用程序以安装下载的更新的提示。选择继续(Select Continue)以继续。

- 更新完成后关闭窗口。

然后,在任务管理器中检查(Task Manager)Microsoft Office 即点即用 CPU(Microsoft Office Click-to-Run CPU)使用率是否恢复正常。如果问题仍然存在,请尝试以下故障排除解决方法。
禁用按流量计费的连接
我们发现,计量 PC 的连接可以使Microsoft Office 即点即用 CPU 使用率如滚雪球般增加(snowball the Microsoft Office Click-to-Run CPU usage)。使计算机的网络连接不按流量计费,并检查这是否会降低 Office 即点即用的CPU消耗。
- 选择任务栏上的Wi-Fi或电池图标,或按(Battery)Windows键 + A 打开操作中心(Action Center)。
- 选择 Wi-Fi 图标旁边的向右箭头图标。

- 选择网络名称旁边的信息 (i) 图标。

- 关闭按流量计费的连接。

在任务管理器(Task Manager)中监视即点即用的CPU使用情况,并检查关闭按流量计费的连接是否可以解决问题。
修复微软Office
修复计算机上的 Office 程序(Repairing Office programs)可以减少即点即用的高CPU使用率。关闭(Close)电脑上的
所有Office应用程序,然后按照以下步骤运行修复操作。(Office)
- (Type)在Windows 搜索框中(Windows Search)键入控制面板,然后打开控制面板(Control Panel)应用程序。
- (Set)将“查看方式”选项设置为大图标,然后选择程序(Programs)和功能(Features)。

(Select Uninstall)如果“查看方式”选项设置为“类别” (Category),请选择“卸载程序” 。

- 选择 Microsoft Office 365(Select Microsoft Office 365)或要修复的Office应用程序,然后选择顶部菜单上的
“更改” 。(Change)

Office程序有两种修复选项:快速修复(Quick Repair)和在线修复(Online Repair)。“快速修复(Quick Repair)”扫描并诊断您的电脑是否存在损坏的文件以及导致Office应用程序出现故障的其他问题。
“在线修复”选项提供(Online Repair)Office应用程序的全面诊断和修复。在线修复(Online Repair)需要 Internet 连接,因为它可能需要下载文件来修复电脑上
Office应用程序的问题。(Office)
仅当“快速修复”不能降低Microsoft Office 即点即用的(Microsoft Office Click-to-Run)高CPU使用率时,我们才建议运行“在线修复”。
- 选择快速修复(Choose Quick Repair)并选择修复(Repair)按钮。

- (Select Repair)在确认页面上
选择修复以继续。

- 快速修复(Quick Repair)操作后关闭窗口并打开PC 上的
任何Office应用程序。(Office)

(Repeat)如果Microsoft Office 即点即用(Microsoft Office Click-to-Run)CPU高问题仍然存在,
请重复步骤 #1-#5 并运行在线修复。(Online Repair)
运行兼容性疑难解答(Compatibility Troubleshooter)
(Did Microsoft Office Click-to-Run CPU)升级操作系统后,Microsoft Office 即点即用 CPU消耗是否如滚雪球般增加?运行Office 即点即用(Office Click-to-Run)服务的兼容性疑难解答程序(Compatibility Troubleshooter)可以帮助诊断和解决问题。
兼容性疑难解答程序(Compatibility Troubleshooter)可以通过在不同的兼容性模式下运行服务来降低 Microsoft Office 即点即用的高CPU使用率。(CPU)此 Microsoft 社区线程(this Microsoft Community thread)中的一些Windows用户使用兼容性疑难解答(Compatibility Troubleshooter)修复了即点即用(Click-to-Run)高CPU使用率问题。
关闭(Close)所有活动的Office应用程序,然后按照以下步骤运行Microsoft Office 即点即用(Microsoft Office Click-to-Run)兼容性(Compatibility)疑难解答程序。
- Press Ctrl + Shift + Esc打开Windows 任务管理器(Windows Task Manager)。
- 右键单击“Microsoft Office 即点即用”(Right-click Microsoft Office Click-to-Run),然后在上下文菜单中选择“属性”。

- 打开兼容性(Compatibility)选项卡并选择运行(Run)兼容性疑难解答。

- 选择尝试推荐设置。

- 选择“测试(Test)程序”按钮,然后选择“下一步”(Next)继续。

- 选择是(Yes),保存这些设置以便该程序继续。

- 保存设置后
关闭兼容性疑难解答。(Compatibility Troubleshooter)

监视(Monitor)Microsoft Office 即点即用 CPU(Microsoft Office Click-to-Run CPU)使用情况并检查兼容性疑难解答程序(Compatibility Troubleshooter)是否解决了问题。
稳定 Microsoft Office(Stabilize Microsoft Office)即点即用
(Reboot)如果问题仍然存在,请重新启动计算机、更新其操作系统或重新安装Microsoft Office 。更好的(Better)是,联系本地或虚拟计算机维修技术人员(virtual computer repair technician)寻求帮助。
How to Reduce Microsoft Office Click-to-Run High CPU Usage
Is Microsoft Office Click-to-Run using excessive processing power аnd causing your computer to make whirring noises or overheat? We’ll help you understand why that happens and show you different ways to troubleshoot and fix the issue.
Note: The troubleshooting steps in this tutorial apply to Windows 10 and Windows 11 computers.

What Is Microsoft Office Click-to-Run?
Microsoft uses Click-to-Run to download, install, and run Microsoft 365 and Office applications in Windows. With Click-to-Run, you can use Office apps while installing Office Suite in real-time. You no longer have to wait for Windows to download or install the entire suite before using an Office application.
Click-to-Run also uses a virtualization technology to run Office applications in an isolated environment on your hard disk. That allows you to run multiple versions of Office applications on your computer.

Windows runs the Office Click-to-Run service whenever you reboot your computer or use any Office application. It’s a harmless and low-impact process that runs in the background and consumes a tiny amount of processor power.
Why Microsoft Office Click-to-Run Has High CPU Usage
Factors like background app updates, outdated Windows OS, and internet connectivity configuration could cause Office Click-to-Run to go rogue. Trojan malware could also camouflage the legitimate Microsoft Office Click-to-Run service and consume excessive processing power.
Verify that the Microsoft Office Click-to-Run service running on your PC is legitimate before taking any troubleshooting step.
Right-click Microsoft Office Click-to-Run in the Task Manager and select Open file location.

The legitimate OfficeClickToRun executable (.exe) file should be in the C:\Program in this folder/directory: Files\Common Files\microsoft shared\ClickToRun.

If the file is elsewhere, the Office Click-to-Run service with high disk usage is likely malicious. Scan your computer for malware using Windows Security, Windows Malicious Software Removal Tool, or third-party antivirus software.
Try the troubleshooting solutions below if the Office Click-to-Run file is genuine but exhibits unusually high CPU usage.
Wait It Out
Click-to-Run typically consumes high processing power when installing Office updates in the background. Its CPU usage will return to normal when it completes the update.
If Task Manager reports an unusually high CPU usage for Microsoft Office Click-to-Run, wait it out for about 30 minutes to an hour. Try the troubleshooting fixes below if the (high) CPU usage remains the same.
Close and Restart Office Applications

Restarting Office apps on your PC is another surefire way to restore Click-to-Run’s CPU usage back to normal. Ensure you save open documents in your Office apps before closing and restarting them.
Open the Task Manager, select any Office application, and select End task on the top menu.

Alternatively, right-click the Office app, and select End task on the context menu.

Manually Update Microsoft Office
If Click-to-Run high CPU usage is due to ongoing automatic app updates, manually updating your Office apps might resolve the issue.
Connect your computer to a Wi-Fi or Ethernet network and follow these steps to update Office applications in Windows.
- Open any Office application (Word, Excel, Powerpoint, etc.) and select the File menu on the Ribbon.

- Select Account on the sidebar.

- Open the Update Options drop-down menu and select Update Now.

- Wait while the Click-to-Run checks for new versions of your Office apps and select Yes to start downloading available updates.

- You’ll get a prompt to close any open Office application to install downloaded updates. Select Continue to proceed.

- Close the window when the updates are complete.

Afterward, check if Microsoft Office Click-to-Run CPU usage returns to normal in the Task Manager. Try the following troubleshooting workaround if the issue persists.
Disable Metered Connection
We found that metering your PC’s connection can snowball the Microsoft Office Click-to-Run CPU usage. Make your computer’s network connection unmetered and check if that reduces Office Click-to-Run’s CPU consumption.
- Select the Wi-Fi or Battery icon on the taskbar or press the Windows key + A to open the Action Center.
- Select the right-facing arrow icon next to the Wi-Fi icon.

- Select the info (i) icon next to the network name.

- Toggle off Metered connection.

Monitor Click-to-Run’s CPU usage in the Task Manager and check if turning off metered connection resolves the issue.
Repair Microsoft Office
Repairing Office programs on your computer can reduce Click-to-Run’s high CPU usage. Close all Office applications on your PC and follow the steps below to run the repair operation.
- Type control panel in the Windows Search box and open the Control Panel app.
- Set the “View by” option to Large icons and select Programs and Features.

Select Uninstall a program if the “View by” option is set to Category.

- Select Microsoft Office 365 or the Office application you want to repair and select Change on the top menu.

Two repair options are available for Office programs: Quick Repair and Online Repair. “Quick Repair” scans and diagnoses your PC for corrupt files and other issues causing Office applications to malfunction.
The “Online Repair” option offers a comprehensive diagnosis and repair of Office applications. Online Repair requires an internet connection because it might need to download files to fix issues with Office apps on your PC.
We recommend running an “Online Repair” only if “Quick Repair” doesn’t reduce the Microsoft Office Click-to-Run high CPU usage.
- Choose Quick Repair and select the Repair button.

- Select Repair on the confirmation page to proceed.

- Close the window after the Quick Repair operation and open any Office application on your PC.

Repeat steps #1-#5 and run an Online Repair if the Microsoft Office Click-to-Run high CPU issue persists.
Run the Compatibility Troubleshooter
Did Microsoft Office Click-to-Run CPU consumption snowball after upgrading your operating system? Running the Compatibility Troubleshooter for the Office Click-to-Run service can help diagnose and fix the issue.
The Compatibility Troubleshooter can reduce Microsoft Office Click-to-Run’s high CPU usage by running the service in a different compatibility mode. Some Windows users in this Microsoft Community thread fixed the Click-to-Run high CPU usage issue using the Compatibility Troubleshooter.
Close any active Office application and follow these steps to run the Compatibility troubleshooter for Microsoft Office Click-to-Run.
- Press Ctrl + Shift + Esc to open the Windows Task Manager.
- Right-click Microsoft Office Click-to-Run and select Properties on the context menu.

- Open the Compatibility tab and select Run compatibility troubleshooter.

- Select Try recommend settings.

- Select the Test the program button and select Next to proceed.

- Select Yes, save these settings for this program to continue.

- Close the Compatibility Troubleshooter when it saves the settings.

Monitor the Microsoft Office Click-to-Run CPU usage and check if the Compatibility Troubleshooter resolved the issue.
Stabilize Microsoft Office Click-to-Run
Reboot your computer, update its operating system, or reinstall Microsoft Office if the issue persists. Better yet, contact a local or virtual computer repair technician for assistance.