如果您的Sony PlayStation 5持续出现故障或无法正常启动，您必须将其置于安全模式(Safe Mode)。这是一种特殊的启动模式，允许您访问各种高级故障排除和恢复选项。
在本教程中，我们将指导您完成以安全模式启动(Safe Mode)PS5游戏机的步骤，并教您如何使用它。
PS5 上的安全模式是什么？
安全模式是(Mode)PlayStation 5上的一个特殊的可启动环境，可让您排除故障并修复主机上出现的众多问题。它类似于PS4 上的安全模式(Safe Mode on the PS4)。
当PS5以安全模式(Safe Mode)启动时，它会以最少的驱动程序、设置和功能运行，从而更容易解决阻止主机启动或正常运行的硬件和软件冲突。
安全模式对PS5的好处包括更新主机、重建数据库和初始化系统软件，所有这些都有助于解决主机崩溃、冻结和其他错误等(console crashes, freezes, and other errors)问题。
如何进入PS5安全模式
PlayStation 5上的安全模式(Mode)功能不同于主机上的常规启动模式，因此您必须按照特定的步骤顺序才能进入该模式。
要以安全模式启动(Safe Mode)PS5，您必须执行以下操作：
- 按(Press)DualSense无线控制器上的 PS 按钮，选择电源(Power)图标，然后选择关闭 PS5(Turn Off PS5)。如果控制台冻结或屏幕空白，请按住电源(Power)按钮以启动强制关机。
- 等待(Wait)外壳电源指示灯熄灭。然后，按下 PS5 的电源(Power)按钮。在听到第一声蜂鸣声后，按住七秒钟，直到听到第二声蜂鸣声。
- 通过电缆将DualSense控制器连接到控制台正面或背面的
USB端口。(USB)
- 按(Press)DualSense无线控制器上的 PS 按钮。
- 安全模式应该会立即加载。
如果您在进入安全模式(Safe Mode)时遇到问题，请尝试重新启动PS5。为此，请关闭控制台，断开电源和HDMI电缆，然后等待一分钟。然后，重新连接电缆并重新尝试步骤 3-6。
如何使用 PS5 安全模式
PlayStation 5主机的安全模式(Mode)显示为一个简单的选项菜单。使用DualSense(DualSense)控制器方向键(D-pad)上的向上和向下(Down)按钮进行导航。要选择一个选项并查看其他子选项，请按 X 按钮；要退出子菜单，请按 O 按钮。
重要提示：DualSense控制器无法在安全模式下与(Safe Mode)PS5无线运行。请勿断开USB电缆。
以下部分将引导您了解 PS5安全模式(Safe Mode)上的选项的作用以及如何使用它们对主机故障进行故障排除。
重启PS5
以正常模式重新启动PS5 。完成与安全模式的(Safe Mode)交互后选择它以对控制台进行故障排除。
更改视频输出
提供标有“更改分辨率”(Change Resolution)的子选项，允许您切换到替代输出分辨率，帮助您解决黑屏问题和其他图形异常问题。
此外，如果您遇到空白屏幕、视频游戏颜色褪色或帧速率问题，请选择更改HDCP 模式(Change HDCP Mode)子选项并选择HDCP 1.4。
更新系统软件
允许您更新 PS5 的系统软件以修复性能问题和已知错误。使用“从Internet(Internet)更新”子选项可通过 Internet 执行系统软件更新。安全模式(Mode)会自动检测并连接到您之前加入或使用以太网的(Ethernet)Wi-Fi 网络。
如果失败，请使用 PC 或Mac在FAT32/exFAT-formatted USB drive内创建一个标有PS5的文件夹和一个UPDATE子文件夹。然后，通过PlayStation.com下载PS5系统软件文件(download the PS5 system software file via PlayStation.com)并将其复制到UPDATE文件夹中。之后，将USB驱动器连接到PS5并选择“从USB 驱动器(USB Drive)更新”(Update)。
恢复默认设置
(Reverts)将PS5(PS5)上的所有系统设置恢复为出厂默认设置以及由于配置损坏或冲突而出现的PS5问题。(PS5)快速又安全；您不会丢失控制台存储上的任何数据。
清除缓存并重建数据库
允许您解决因过时的系统缓存和损坏的存储数据库而引起的PS5问题。(PS5)选择“系统软件缓存”(System Software Cache)子选项可刷新控制台的系统缓存，并选择“重建数据库”(Rebuild Database)以在内部固态驱动器 ( SSD ) 上创建包含所有内容的新数据库。
重置PS5
将PS5主机恢复至默认出厂设置。您将丢失SSD上的所有用户数据，例如游戏、应用程序和保存的数据。仅当您打算出售主机或上述故障排除选项无法修复您的PS5时才这样做。
注意：如果您是PlayStation Plus订户，您的游戏保存会自动备份到索尼(Sony)服务器。如果您决定重新登录控制台，您应该能够取回它们。
重置PS5(Reset PS5)（重新安装系统软件(Reinstall System Software)）
超越(Goes)标准的出厂重置并重新安装 PS5 的系统软件和固件。这是针对阻止您正常使用控制台的严重问题的最终基于软件的解决方案。
但是，在选择该选项之前，您必须使用桌面设备下载PS5 主机重新安装文件(download the PS5 console reinstallation file)。然后，在USB闪存驱动器中创建一个PS5文件夹和一个UPDATE 子(UPDATE)文件夹，将文件复制到其中，然后将其插入控制台。
安全行事
将 PlayStation 5 置于安全模式(Mode)是解决崩溃、冻结和其他突然出现的异常情况的绝佳方法。然而，这并不是解决控制台上所有问题的灵丹妙药。如果重新安装系统软件后问题仍然存在，您最好的选择是联系 PlayStation 支持(contact PlayStation Support)以获取专家的故障排除建议。
How to Put Playstation 5 (PS5) in Safe Mode
If your Sony PlayStation 5 keeps acting up or fails to start correctly, you must put it into Safe Mode. It’s a special boot-up mode that allows you to access various advanced troubleshooting and recovery options.
In this tutorial, we’ll guide you through the steps to boot your PS5 game console in Safe Mode and teach you how to use it.
What Is Safe Mode on PS5?
Safe Mode is a special bootable environment on the PlayStation 5 that allows you to troubleshoot and fix numerous issues that arise on the console. It’s similar to Safe Mode on the PS4.
When the PS5 starts in Safe Mode, it runs with a minimal set of drivers, settings, and features, making it easier to resolve hardware and software conflicts preventing the console from starting up or functioning correctly.
Safe Mode’s benefits on the PS5 include updating the console, rebuilding the database, and initializing the system software, all of which help address problems such as console crashes, freezes, and other errors.
How to Enter PS5 Safe Mode
Safe Mode on the PlayStation 5 functions external to the regular boot-up mode on your console, so you must follow a specific sequence of steps to enter it.
Here’s what you must do to boot your PS5 in Safe Mode:
- Press the PS button on your DualSense wireless controller, choose the Power icon, and select Turn Off PS5. If the console is frozen or the screen is blank, press and hold the Power button to initiate a forced shutdown.
- Wait until the casing’s power indicator turns off. Then, push down on the PS5’s Power button. After the first beep, hold for seven seconds until you hear a second beep.
- Connect your DualSense controller via a cable to a USB port on the front or back of the console.
- Press the PS button on the DualSense wireless controller.
- Safe Mode should load momentarily.
If you have trouble entering Safe Mode, try power-cycling your PS5. To do that, shut down the console, disconnect the power and HDMI cables, and wait up to a minute. Then, reconnect the cables and reattempt steps 3–6.
How to Use PS5 Safe Mode
Safe Mode for the PlayStation 5 console appears as a simple menu of options. Use the Up and Down buttons on your DualSense controller’s D-pad for navigation. To select an option and view additional sub-options, press the X button; to back out of a sub-menu, press the O button.
Important: The DualSense controller cannot function wirelessly with your PS5 in Safe Mode. Do not disconnect the USB cable.
The following sections will walk you through what the options on the PS5’s Safe Mode do and how you can use them for troubleshooting a malfunctioning console.
Restart PS5
Reboots the PS5 in normal mode. Select it after you’ve finished interacting with Safe Mode to troubleshoot the console.
Change Video Output
Provides a sub-option labeled Change Resolution that allows you to switch to an alternative output resolution, helping you troubleshoot black screen issues and other graphical anomalies.
Additionally, if you come across blank screens, washed-out video game colors, or frame rate issues, select the Change HDCP Mode sub-option and choose HDCP 1.4.
Update System Software
Allows you to update the PS5’s system software to fix performance issues and known bugs. Use the Update From Internet sub-option to perform a system software update over the internet. Safe Mode automatically detects and connects to Wi-Fi networks you’ve previously joined or uses Ethernet.
If that fails, use a PC or Mac to create a folder labeled PS5 and an UPDATE subfolder inside a FAT32/exFAT-formatted USB drive. Then, download the PS5 system software file via PlayStation.com and copy it into the UPDATE folder. After that, connect the USB drive to your PS5 and choose Update from USB Drive.
Restore Default Settings
Reverts all system settings on the PS5 to factory defaults and PS5 problems that occur due to corrupt or conflicting configurations. It’s quick and safe; you won’t lose any data on the console’s storage.
Clear Cache and Rebuild Database
Allows you to resolve PS5 problems that arise from an obsolete system cache and a broken storage database. Select the System Software Cache sub-option to flush the console’s system cache and Rebuild Database to create a new database of all content on the internal solid-state drive (SSD).
Reset PS5
Restores the PS5 console to its default factory settings. You’ll lose all user data on the SSD, such as games, apps, and saved data. Only do that if you plan to sell the console or if none of the troubleshooting options above fixes your PS5.
Note: If you’re a PlayStation Plus subscriber, your game saves automatically back up to the Sony servers. You should be able to get them back if you decide to sign back into the console.
Reset PS5 (Reinstall System Software)
Goes beyond a standard factory reset and reinstalls the PS5’s system software and firmware. It’s the final software-based solution to severe issues preventing you from using the console normally.
However, before you select the option, you must use a desktop device to download the PS5 console reinstallation file. Then, create a PS5 folder and an UPDATE subfolder within a USB flash drive, copy the file inside, and plug it into the console.
Play It Safe
Putting your PlayStation 5 in Safe Mode is an excellent method to fix crashes, freezes, and other anomalies that crop up at one point or another. However, it’s not the silver bullet to all problems on the console. If an issue persists even after reinstalling the system software, your best option is to contact PlayStation Support for expert troubleshooting advice.
