如果您正在处理标准故障排除无法解决的持续软件故障或错误，则将索尼 PlayStation 5(Sony PlayStation 5)恢复出厂设置是您应该采取的最后手段。该过程将擦除控制台上的所有数据和设置，并将系统软件恢复到原始状态，类似于您第一次拆箱时的状态。这有助于解决由于文件损坏和其他潜在问题而导致的问题。
如果您要出售主机并需要清除您的帐户信息、保存文件和其他个人数据，则
PS5恢复出厂设置也很有帮助。
如何备份您的 PlayStation 5
PS5恢复出厂设置会(PS5)删除内部存储上的数据。不过，在继续之前，您可以备份游戏、应用程序、保存数据和设置，并稍后将所有内容恢复到相同或不同的控制台。
提示：如果您订阅PlayStation Plus，您的游戏保存会自动备份到索尼(Sony)服务器。
您需要一个exFAT/FAT32-formatted external hard drive来备份您的PS5，并且它应该有足够的容量来容纳您的数据。但是，您可以使用较小尺寸的闪存驱动器，并从备份中排除应用程序和游戏。
要备份PS5，请将外部硬盘连接到USB端口，然后：
- 选择PS5 主屏幕(PS5 Home Screen)右上角的“设置” 。
- (Select System)在“设置”菜单上(Settings)选择“系统”。
- 进入System Software > Back Up和恢复(Restore)。
- 通过USB连接外部硬盘或SSD，然后选择“备份(Back Up)您的PS5”。
- 取消选中要从备份中排除的数据形式旁边的框，然后选择“下一步”(Next)。
- 视频游戏和应用程序
- 保存的数据
- 屏幕截图和视频剪辑
- 设置
- 选择备份。
您的PS5备份不会包含您的奖杯信息；您必须将它们与PlayStation Network同步。为此，请在主屏幕(Home Screen)上选择您的个人资料图片，选择“奖杯”，按“选项”(Options)按钮，然后选择“与PlayStation Network同步”(Sync)。
如何将PlayStation 5 恢复出厂设置(Factory Reset Your PlayStation 5)
将 PlayStation 5 恢复出厂设置会删除主机上的所有数据，包括已安装的游戏、保存的游戏进度、帐户数据和其他内容。如果您遇到无法通过其他方式解决的问题（您是否尝试过更新 PS5 的系统软件(updating the PS5’s system software)？）或计划出售或赠送主机，这非常有用。
要继续恢复出厂设置：
- 访问 PS5 的“设置”(Settings)面板并选择“系统”(System)。
- Select System Software > Reset Options。
- 选择重置您的控制台。
注意：如果您要对控制台进行故障排除，我们建议您首先选择“恢复默认设置”选项。(Restore Default Settings)这会将 PS5 的设置恢复为出厂默认设置，而不会删除任何用户数据，如果问题在于设置配置损坏，那么它会很有用。
- 在确认屏幕上
选择重置。(Reset)
- 等待(Wait)PS5恢复出厂默认(PS5)设置。您可以从头开始设置控制台或随后从备份恢复数据。如果您要出售主机，请选择“电源”(Power)图标，然后选择“关闭 PS5”(Turn Off PS5)。
如何通过安全模式重置(Safe Mode)PlayStation 5(Your PlayStation 5)
如果 PS5 的系统软件在启动恢复出厂设置之前崩溃，您可以通过安全模式(Safe Mode)将主机恢复到默认设置。
安全模式(Mode)是一个可启动环境，可加载最少的功能以保持控制台正常运行，减少潜在冲突并帮助您对控制台进行故障排除。它还允许您将控制台恢复出厂设置。
要将 PlayStation 5 重置为安全模式：
- 关闭你的PS5。如果系统软件没有响应，请按住电源(Power)按钮进行硬重置并关闭控制台。
- 按住电源(Power)按钮并在听到第二声蜂鸣声后松开。
- 通过USB电缆连接DualSense控制器并按下 PS 按钮。
- 在安全模式(Safe Mode)菜单上选择重置 PS5(Reset PS5)（使用PS5控制器上的方向键(D-Pad)进行导航），然后按 X。
- 在确认屏幕上
选择重置。(Reset)
如果标准出厂重置无法修复PS5，您可能会遇到严重的损坏问题，只有完全重新安装系统软件才能修复。同样(Again)，安全模式(Safe Mode)可以帮助您做到这一点。就是这样：
- (Download the PS5 system software reinstallation file)使用Windows PC或Apple Mac
下载PS5系统软件重新安装文件。
- 在 exFAT/FAT32 格式的USB闪存驱动器中创建PS5文件夹和UPDATE子文件夹。
- 将文件复制到UPDATE文件夹中。
- 将USB驱动器插入控制台。
- (Boot)将PS5启动到安全模式(Safe Mode)并选择重置 PS5(Reset PS5)（重新(PS5)安装系统软件(Reinstall System Software)）选项。
该过程使用闪存驱动器上的PS5重新安装文件从头开始安装系统软件和固件。
如何恢复 PS5 数据
除非您要出售PS5，否则您可以选择设置主机并恢复数据。通过Wi-Fi(Wi-Fi)或以太网(Ethernet)连接到互联网并登录。完成此操作后，您的奖杯数据和游戏保存（如果您是PS Plus 订户(PS Plus subscriber)）应同步到主机。
要从外部备份恢复数据，请前往Settings > System > System Software > Backup和恢复”(Restore)，然后选择“恢复您的 PS5”(Restore Your PS5)。
卖掉你的 PS5 或重新开始
将 PS5 重置为出厂设置可以有效解决游戏机上的许多问题或为转售做好准备。但是，备份所有关键数据并准备好重新安装游戏和应用程序非常重要，尤其是当您的重点是解决问题时。如果您在通过系统软件设置重置控制台时遇到问题，
您可以随时退回到安全模式。(Safe Mode)
通过本指南中概述的步骤，您可以自信地重置您的PS5并重新开始或为新主人做好准备。
How to Reset Your PS5 to Factory Settings
Factory resetting your Sony PlayStation 5 is a laѕt-resоrt meаsure you should undertake if you’re dealing with persistent software glitches or errors that standard troubleshooting won’t fix. The prоcedure erasеs all data and settings on the console and restores the system sоftware to its original state, similar to when you first υnboxed it. This helps resolve problems due to file corruption and other underlying issues.
A PS5 factory reset is also helpful if you’re selling the console and need to wipe it clean of your account information, save files, and other personal data.
How to Back Up Your PlayStation 5
A PS5 factory reset deletes the data on your internal storage. However, before you go ahead, you can back up your games, apps, save data, and settings and restore everything to the same or a different console later.
Tip: If you subscribe to PlayStation Plus, your game saves automatically back up to the Sony servers.
You need an exFAT/FAT32-formatted external hard drive to back up your PS5, and it should have the capacity to fit your data. You can, however, use a smaller-sized flash drive and exclude apps and games from the backup.
To back up your PS5, connect the external hard drive to a USB port, and then:
- Select Settings on the top-right corner of the PS5 Home Screen.
- Select System on the Settings menu.
- Go to System Software > Back Up and Restore.
- Connect the external hard drive or SSD via USB and select Back Up Your PS5.
- Uncheck the boxes next to the forms of data you want to exclude from the backup and select Next.
- Video Games and Apps
- Saved Data
- Screenshots and Video Clips
- Settings
- Select Back Up.
Your PS5 backup won’t include your trophy information; you must sync them with the PlayStation Network. To do that, select your profile picture on the Home Screen, choose Trophies, press the Options button, and select Sync with PlayStation Network.
How to Factory Reset Your PlayStation 5
Factory resetting your PlayStation 5 erases all data on the console, including installed games, saved game progress, account data, and other content. This is useful if you’re experiencing issues that can’t be fixed through other means (have you tried updating the PS5’s system software?) or planning to sell or give away the console.
To go ahead with the factory reset:
- Visit the PS5’s Settings panel and select System.
- Select System Software > Reset Options.
- Select Reset Your Console.
Note: If you’re troubleshooting the console, we recommend selecting the Restore Default Settings option first. That restores your PS5’s settings to factory defaults without deleting any user data, and it can be useful if a corrupt settings configuration is the problem.
- Select Reset on the confirmation screen.
- Wait until your PS5 reverts itself to factory defaults. You can set up your console from scratch or restore data from a backup afterward. If you’re selling your console, select the Power icon and choose Turn Off PS5.
How to Reset Your PlayStation 5 via Safe Mode
If the PS5’s system software crashes before initiating a factory reset, you can restore the console to its default settings via Safe Mode.
Safe Mode is a bootable environment that loads the bare minimum of features to keep the console functional, reducing potential conflicts and helping you troubleshoot the console. It also allows you to factory reset the console.
To reset your PlayStation 5 in Safe Mode:
- Turn off your PS5. If the system software is unresponsive, hold the Power button to hard reset and shut down the console.
- Hold the Power button and release it after the second beep.
- Connect your DualSense controller via a USB cable and press the PS button.
- Select Reset PS5 on the Safe Mode menu (use the D-Pad on the PS5 controller for navigation) and press X.
- Select Reset on the confirmation screen.
If a standard factory reset fails to fix the PS5, you might be dealing with severe corruption issues that only a complete reinstallation of the system software can fix. Again, Safe Mode can help you do that. Here’s how:
- Download the PS5 system software reinstallation file using a Windows PC or Apple Mac.
- Create a PS5 folder and an UPDATE subfolder within an exFAT/FAT32-formatted USB flash drive.
- Copy the file inside the UPDATE folder.
- Plug the USB drive into the console.
- Boot your PS5 into Safe Mode and select the Reset PS5 (Reinstall System Software) option.
The procedure uses the PS5 reinstallation file on the flash drive to install the system software and firmware from scratch.
How to Restore Your PS5 Data
Unless you’re selling your PS5, you can choose to set up the console and restore your data. Connect to the internet via Wi-Fi or Ethernet and sign in. Your trophy data and game saves (if you’re a PS Plus subscriber) should sync to the console once you do that.
To restore data from an external backup, go to Settings > System > System Software > Backup and Restore, and select Restore Your PS5.
Sell Your PS5 or Start Over
Resetting your PS5 to its factory settings effectively resolves many issues on your game console or prepares it for resale. However, it’s important to back up all critical data and get ready to reinstall games and applications, especially if your focus is on troubleshooting problems. You can always fall back to Safe Mode if you have trouble resetting the console through the system software settings.
With the steps outlined in this guide, you can confidently reset your PS5 and get a fresh start or ready it for its new owner.
